6. Tags and Categories added by users
• Connect knowledge assets to
provide a more complete picture
• Connect people to knowledge in
context
• Connect people to experts in context
(problem solving, new insights)
• Empowers Contributors
• Personalizes Access
7. At the point of content creation
Tags, Categories, Keywords or labels
• Least effort, least expensive
• Organic to project
• Flexible
• Work in all kinds of collaboration tools
• Can contribute to updated controlled
vocabularies
• KM: Can inform where gaps are or depict
other patterns
8. • Private, Group, Social, Automatic
• Apply in organization collaboration
where users engage with content
• Personalized
• Group created finding aids at the
point of project, evaluation or ah-hah
moment
Types of Tags Today
9. Why We Tag
• Label applied to knowledge assets
by experts
• User generated content explosion in
social and enterprise content
• Interactivity and sharing
• Culture of engagement and influence
• Access and discoverability on trust
network
10. Tag Cloud of Tag Types
Timme Munk’s Folksonomies – The Significance of Least Effort using Wordle Tag Cloud generator.
http://www.wordle.net/show/wrdl/6875794/Folksonomies-the_Significance_of_Least_Effort
11. Remedy: Label your Stuff
Agency Resources
• Google Drive-
labels
• Google Sites -
Categories
• Blogs
(WordPress) –
Categories and
Tags
• SharePoint
Team Sites –
Description,
Tags
• Drupal- Tags
• MediaWiki -
Categories
@2012 Created by Tracey Holinka of chaostoclarity.com/ Chaos To Clarity™
13. Apply Tags Here: KM and Information Life
Cycles Integrated
Cycle: http://www.caci.com/fcc/KM/
14. • Keys to access, analysis, and
discovery to strategic project assets
• Applicable to each activity in KM
cycle
• Shows how Users apply Context to
Content owned within program
framework
• Visual “Search” guide for quick
scanning of info
KM Tool/Concept: We know. What’s in it for us?
15. Looking at Tags and Categories with KM Lens
• Provides snapshot of content within
the context of the experts and project
• What do we see here? What should
we see here? Where are our gaps?
• Why are we doing it like this? What
could be better?
• Do these visual labels match our
strategies and objectives?