MSP expert Richard Tubb shares his personal story of loss and discovery. A lost laptop helped Richard become a true expert on all the dimensions of complete laptop protection. Richard shares his personal insights and the key best practices MSPs should follow for protecting endpoints.

1. Why I became interested in device
protection
• December 2011
• Presenting at Autotask User
Group in UK to 100+ people
• As I'm due to go on stage I
realised my laptop had been
taken
• And yes, the presentation
was on the laptop...

3. Six Best Practices
for Complete Laptop
Protection
Richard Tubbs
Providing Expert Advice to Help IT Companies Grow
www.tubblog.co.uk

4. Agenda
• My story - why I became interested in device
protection
• The six lessons for device security
• The best free software to help you recover
lost or stolen devices
• Why your clients are probably unprepared
for endpoint losses
• How to make endpoint protection a business
opportunity Feel free to ask questions in the Web
Chat, or by Twitter @tubblog

5. Why I became interested in device
protection
• December 2011
• Presenting at Autotask User
Group in UK to 100+ people
• As I'm due to go on stage I
realised my laptop had been
taken
• And yes, the presentation
was on the laptop...

6. Lesson Number 1 - Keep your data
backed up

7. Lesson Number 2 - Know how to
quickly access your backups

8. Lesson Number 3 - Maintain an
accurate record of your assets

9. Lesson Number 4 - Your Data is
more valuable than your Hardware!

10. Lesson Number 5 - Install Tracking
Software on your mobile devices

11. Lesson No 6 - Make sure your
insurance schedule is current

12. In Summary
• Keep your Data Backed Up – eFolder, or other business-
grade backup or cloud file sync
• Know how to quickly access your backups - KeePass,
LastPass
• Maintain accurate asset register - Make/Model, Serial No
• Register your items with Immobilize
• UV Mark Items with your Address and ZIP code
• Set a Device Lock
• Encrypt your data - TrueCrypt, Bitlocker
• Install Tracking Software - Prey Project, Find my iPhone,
Android Lost
• Ensure your Insurance Schedule is current - scan receipts
and store them electronically

13. The story has a happy ending...

14. If this can happen to me...
... then do you think there's a chance it can
happen to your client?
Photo Credit - JazBeck
http://www.flickr.com/photos/j
azbeck/8025692978/

15. Questions

16. How to stay in touch with me
• Sign up to my free newsletter - news and strategy for
SMB IT companies: http://tubb.co/MSP-Newsletter
• Twitter – www.twitter.com/tubblog
• LinkedIn – www.linkedin.com/in/richardtubb
(remember to introduce yourself!)
• Google+ - http://gplus.to/tubblog
• E-Mail (remember that?) – richard@tubblog.co.uk