Contenu connexe Similaire à eFolder Webinar, 5 Ways to Achieve a 20% Increase in Revenue in 2014 (20) eFolder Webinar, 5 Ways to Achieve a 20% Increase in Revenue in 20141. 5 Ways to Achieve a 20% Increase in
Revenue in 2014
Ted Hulsy
VP of Marketing, eFolder
415-235-6087
ehulsy@efolder.net
Michael Geoghegan
CTO, Technology Management, Inc.
703-493-0315
mic@tmi.net
2. Agenda
• Introductions
• 5 Ways to Increase Revenue
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Empowering users at your clients’ sites
Performing client health checks
Using free trials
Pricing for profit
Targeting verticals
• Q&A
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4. Technology Management, Inc.
• Technology Management, Inc.
– Founded in 1999
– Serves SMBs in
Virginia, Maryland, Washington
D.C., national
– 30 Employees
– Anchor deployment
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5. Strategy 1: Empowering Users at Your Clients’ Sites
• Case: Medical services client
– X-ray technicians downloading hundreds of GB of
customer data onto laptops to access offline in the
field
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6. Strategy 1: Empowering Users at Your Clients’ Sites
• Strategy
– Introduced Anchor
– Technicians no longer spending unnecessary time in
the office
• Continuous access and syncing of customer files via 4G
Hotspots or Wi-Fi
– For client, resulted in reduced errors, service calls
and risk
• Key takeaway
– Introduce technology that improves a business
process and is welcomed by or familiar to end-users
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7. Strategy 2: Performing Client Health Checks
• Considerations:
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Frequency
Client audience: business principal vs. users
Focus on business health first
Remember budgeting cycle
• Case: Non-profit client
– ~25 employees
– End-users are using slow, outdated computers to
complete work
– People were unhappy
– Budget was small and unpredictable
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8. Strategy 2: Performing Client Health Checks
• Strategy:
– Pick your battles on budget front
– Allocated an additional $1,000 per quarter to
replace outdated computers
• Key takeaways
– Business owners and end-users have unique
problems that often go unreported
– User pain can lead to new budgets
– Become the virtual CIO and be a trusted advisor
• Approach your clients as an engineer, NOT as a
salesperson
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9. Strategy 3: Using Free Trials
• Case: Restaurant client
– District managers of franchise restaurants are using a
remote desktop to access the file server
• Process is rudimentary and not flexible
• District managers are using Dropbox in their personal life and
introduced security risks
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10. Strategy 3: Using Free Trials
• Strategy: free trial
– Offered client an initial 30-day trial with 100 GB and
unlimited users
• Provided all aspects of deployment, maintenance and
support for free
– Cloud-enabled the file server
– Field managers loved it and quickly adopted Anchor
into their workflow
– Converted service into monthly recurring revenue
source
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11. Strategy 3: Using Free Trials
• Key takeaways
– Free trials are the most sure way of demonstrating
benefits and overcoming decision makers that are
resistant to change
– Always offer a generous trial package and your time
– Successful trials and high utilization makes
negotiating easier because the organization has
already bought in
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12. Strategy 4: Pricing for Profit
• Case: Financial services client
– File server had already been cloud-enabled using
Anchor, but other features were under-utilized
• Client had already purchased and paid for 250 GB of storage
– Other file sync features not in use
– Lost upsell opportunity
12 © 2014 eFolder, Inc. All Right Reserved.
13. Strategy 4: Pricing for Profit
• Strategy:
– Drive user adoption of personal productivity features
– Get the solution to go viral
– Upsold business owner to 500GB package
• Key takeaways
– Price and package for future growth
– Constantly train your clients on new features
and functions
– User adoption and satisfaction is the lynchpin
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14. Strategy 5:Targeting Verticals
• Anchor positioned three ways for three
different verticals
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Backup for medical services client
Mobile file access for restaurant client
File server extension for financial services client
What verticals do you serve? Legal, accounting, etc.
14 © 2014 eFolder, Inc. All Right Reserved.
15. Strategy 5: Targeting Verticals
• Key takeaways
– Analyze the unique processes and technologies that
your clients have by vertical
– Develop vertical solution expertise to target
new clients
– Remember your audience: owners vs. users
– Craft marketing strategies to communicate vertical
expertise and to find new leads
15 © 2014 eFolder, Inc. All Right Reserved.
16. Final Note
• Ask yourself
– How developed is my mobility practice?
– How are my clients’ mobility needs evolving?
– What consumer trends and technologies are
challenging my clients?
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18. Anytime, Anywhere Access
Work anywhere…
With any content…
Across any device…
With anyone…
…without compromising security and control.
18 © 2014 eFolder, Inc. All Rights Reserved
19. eFolder and Anchor Offers
• 21 day free trial:
– http://anchorworks.com/contact/
• Schedule a live demo:
– http://anchorworks.com/contact/
• Call to learn more:
– +1 415-541-9002
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