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Issues List Management
1. GEN12 – Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers) Ed Kless
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3. CPE Credit In order to receive CPE credit for this session you must be present for the entire session. Session code: GEN12 Recommended CPE credit = 1 Delivery Method = Group Live Field of Study = Specialized Knowledge and Applications Visit the Continuing Professional Education kiosks to enter CPE credit during the conference.
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Notes de l'éditeur
Capitalism = Mutually beneficial, not zero sum Crisis of self esteem – discounting is more a function of lack of SE than of competition Move from PSF to PKF ABH – remember at least 50% of the sales we make is partner services Employees can be motivated and want to be retained Training stay/leave Management = leadershipMarket share myth – all revenue is good revenue M&As do not increase value