A workshop i gave at the booster 2014 conference about leading teams.

1. Leading teams in the
Age of Agile
Presentation #6 out of 12,345,902
Elad Sofer
Agile coach
co-founder @ practical-agile
twitter: @eladsof
email: elad@practical-agile.com
blog: www.thescrumster.com - It’s in Hebrew ;)

2. Connection before content

4. Sharpie

5. Physical examination

6. A-HA wall
Feedback

9. THE biggest problem

12. BORN
Leaders are not
Leaders are
Grown

13. What are you responsible for ?
10 9 8 7 6 5 4 3 2 1
Personal
–Spouse
–Children
–Family
–Friends
–House chores
Product Project
–Code
–Requirements
–Tests
–Plans
–Support
–Bugs
–Reports
Team People
–Training
–Teaching
–Mentoring
–Administrative
Communication
–Phone calls
–Meetings
–E-mail
–Proposals
–Blog
–Slides
–Manual

17. Begging
Reward
Punishment
Doityourself

19. Leadership
?Performing actions that will inspire change that is aligned with a specific goal. maybe/

20. George Edward Pelham Box
Essentially,
allmodels
are wrong,
but someare
useful.

21. Share with your team a
problem you are currently
facing
(Describe the problem, what did you do)
10 9 8 7 6 5 4 3 2 1

23. Blame
Shame
Justify
Obligation
Responsibility
Christopher
Avery

24. Analyze your problems
using the responsibility
process.
10 9 8 7 6 5 4 3 2 1
• In what stage are you?
• What would be the responsible thing to do?

26. For each stage:
• Find ways to keep the team in the stage
• Find ways to advance the team to the next stage.
• Find ways to move the team to the previous stage
7 6 5 4 3 2 1

27. FEEDBACK - THE SECRET SOUCE…

29. Find a partner.
(Choose who is A and who is B)
<A> shares with <B> a (new) problem with a colleague
role play: <B> gives feedback to <A>
(<A> acts as the colleague, <B> acts as <A>)
4 3 2 15

30. Find a partner.
(Choose who is A and who is B)
<A> shares with <B> a (new) problem with a colleague
role play: <B> gives feedback to <A>
(<A> acts as the colleague, <B> acts as <A>)
Switch roles
4 3 2 15

31. Effective feedback
Pre-Conditions:!
You Have accurate data
You care about the person
Your goal is improvement (Double check)
!
Guidelines:!
Give feedback frequently
Be prepared.
Speak for yourself
Use I language.
straight to the point.

32. Giving effective feedback
Set the Stage!
make sure the person is in a state to receive feedback
!
Describe the behavior or result!
Be specific, accurate, speak from experience, validate
facts
!
State the impact!
The impact should be a real one, the painful the better
!
Make a request!
Specific, accurate, leave room for other suggestion

33. Repeat the exercise using
the model
prepare your feedback.
Give it & Reflect with your partner
Switch
6 5 2 1347
Set the stage - Describe the behaviour
state the impact - make a request

34. Be at the right state!
If the time is not right, express it, offer alternative
Actively listen, do not judge!
Conquer you ego, Listen, Ask for clarifications
UnderstandEmpathize with the impact!
Show real Empathy, understand the impact, see the other
side
Suggest a solution Ask for help!
Be honest, even if you don’t think this is a problem.
Receiving effective feedback

35. NAVIGATING
CONFLICT

38. patrick
Lencioni

39. Dealing with conflictThomas-KilmannConflictModeInstrument

40. 3 2 1
From 1 to 5 (1 - often , 5 - seldom):
How do i deal with conflict ?
Competition - Avoidance - Surrender -
Compromising - Collaborating
Reflect with yourself about the score

41. 3 2 1
For each conflict type describe at least
one situation that it should be used.
Competition - Avoidance - Surrender -
Compromising - Collaborating
Reflect with yourself about the score
5 4

42. Conflict types

43. Conflict types
symptoms.
Think of ways to identify
conflict types
4 3 2 1
Lack of clarify - Emotional attachment
Different values - interpersonal conflict.

44. Suggest how to
approach the
different conflict types
4 3 2 1
Lack of clarify - Emotional attachment
Different values - interpersonal conflict.
6 5

45. Navigating
conflict using
The Perfection game

46. Growing
leaders

47. You don't see the
world very clearly!
You feel that one
listens to you.!
Fragile, you break
easily.
People now notice
you.!
You have a better
picture of how the
world works.!
People don’t always
understand what
you mean.!
You still have a lot
to learn and you fail
often.
You have learned
a lot and gained
experience.!
You have more
knowledge.!
You are able to
influence your
environment.!
It is now time to
start hatching
more eggs.

48. 10 9 8 7 6 5 4 3 2 1

49. Celebration of learning

50. #booster2014

51. Letter to future self
7 6 5 4 3 2 1

52. Thank you!
(Toda) .‫תודה‬