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Microsoft Xbox Live online gaming FAQ Overview
With the hug e variety of multiplayer g ames now available on the Xbox 360, as well as an Blo g : R4, R4i, Nintendo 3DS News and Review
extraordinary amount of g ame add-ons and Xbox Live Arcade g ames, you're missing out on
hours of fun if you're not connected to Xbox Live and all the joy that it ensures. Luckily,
elektronichouse is here to help you with this handy g uide to connecting and playing on Xbox
Live.
T his article should answer most questions you mig ht have, but feel free to comment below if
there's anything else you'd like to know. O therwise, try visiting the Microsoft's Xbox Live help
pag e for more information. Have fun!
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1. An Xbox 360 console (obviously)
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2. A broadband internet connection
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3. An Ethernet cable or Xbox 360 Wireless Network Adapter
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So , ho w do I s tart?
T he fastest method is simply connecting your Xbox 360 console to your router or modem via
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an Ethernet cable. Plug in the cable to the back of your console, and away you g o.
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You'll need a hig h speed broadband cable or DSL connection to connect to Xbox Live, so
forg et it if you're on a dial-up, ISDN or satellite internet connection — Microsoft recommends How to Get an iPad Interface in Your PC
a 256Kbps connection at minimum. Check with your service provider to find out how fast your Competitive Coin Rush Hands O n In London
connection is. At the minimum speed it should provide a fairly lag -free experience when Town: New Super Mario Bros. 2
g aming , but bear in mind if you're planning on hosting g ames as other people will connect to Microsoft Xbox Live online g aming FAQ
your session, so you'll need a faster connection for smooth g aming . T here's nothing worse
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T h e Eth e rne t p o rt o n th e b ack o f an Xb o x 36 0 (Credit: CNET Australia) 13 14 15 16 17 18 19
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Do I have to us e a wired co nnectio n o r can I g o wireles s ?
Don't feel that you're restricted to having cables running all over your room. Microsoft sells an 27 28 29 30 31
Xbox 360 Wireless Network Adapter for AU$149.95, and once you connect this to your wireless << < > >>
network, you should be g ood to g o.
T here are, however, some minor issues associated with connecting to Xbox Live with a
wireless connector. T he Wireless Network Adapter, which is the only adapter to work with your
Xbox 360 console, works in the 2.4GHz frequency rang e. A lot of other electronics, including
wireless phones and even your microwave, work at this frequency, so if you have any of these Newsletter
working near your Xbox, some interference could ensue. Wireless connections are also
g enerally slig htly slower than wired ones, with hig her instances of drop outs, so if you're a Subscribe to newsletter
very competitive g amer, a wired connection is the way to g o. T houg h, for the vast majority of E-mail address
g amers there's no appreciable difference in speed or sig nal streng th.
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T h e Xb o x 36 0 wire le ss ne two rk ad ap te r (Credit: Microsoft)
I've plug g ed my Xbo x 360 into my ro uter, and no thing happens . Help!
If you're having trouble with your connection recog nising your Xbox console, or your Xbox
simply isn't acting as if it's connected, try using the Xbox 360 Connectivity Wiz ard located in
the Setting s blade of your Xbox 360 New Xbox Experience, which is the equivalent of a PC
desktop. By following the on-screen prompts, your Xbox will check your IP address, network
adapter or wireless connection; Network Address Translation setting s; and whether the issue
is with Xbox Live itself, among st other thing s, to see if it can detect a problem in your
setting s. It will then advise you what to do to correct the problem and g et you playing online
faster.
I jus t co nnected and no w my Xbo x is do wnlo ading s o mething , what did I do ?
Don't worry, it's just the New Xbox Experience, an update for the Xbox 360 operating system
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5. that enables you to play on Xbox Live. T he download is about 128MB in siz e, which will take
up a fairly hefty chunk out of your storag e if you only have a 256MB Xbox memory card. O ne
of the benefits of the New Xbox Experience is the ability to install g ames directly onto a hard
drive, dramatically speeding up load times in-g ame, so we recommend buying an Xbox hard
drive if you don't already have one.
Newer "Jasper" series consoles have a limited amount of internal memory to fix this issue, so
you may want to check what model you're buying as there is still a lot of older stock on store
shelves.
Why is my co nnectio n s o s lo w?
T here are many reasons on why your Xbox Live connection may be slow. First, check that you
haven't g one over your download limit — this doesn't always stop you from connecting to Xbox
Live, or even playing online, but it can dramatically reduce your connection speed and
increase lag .
Another reason for a slow connection could be from other devices in your household that are
connected to the internet. If they're downloading something while you're trying to play, it
could be the reason behind the lag . T he fewer connections to the internet you have while
trying to play, the faster and smoother your Xbox g aming session will be.
What is NAT, and why am I having pro blems with it?
When testing your internet connection, you may be told you have a connection issue in the
form of your NAT, or Network Address Translation type.
In a typical home situation, multiple internet-enabled devices are connected to the internet
via a router. While those multiple devices all have internet access to the outside world, all of
these actually appear as one device — the router itself. When your router receives data from
the internet, NAT ensures that the information intended for say, your Xbox 360, ends up at the
Xbox like it's meant to, and not your PC.
According to the Xbox 360, there are three NAT types that your router may be set to: O pen,
Moderate and Strict. If your NAT type is O pen, your home network is set up to best support
Xbox Live and other people should have no issues connecting to you. If your NAT type is
Moderate, you may have problems connecting with other Moderate or Strict users.
If your Xbox 360 identifies you as having Strict NAT, you'll likely only be able to talk to those
who are on O pen connections, and perhaps some Moderate, but they may have problems
connecting to you.
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6. T here are a few methods you can employ to improve your NAT rating . Firstly, see if your
router supports Universal Plug and Play (UPnP) in its setting s. If it does, make sure this option
is turned on in the router's web interface — this should simplify the implementation of your
network and help with your NAT issue.
If you're a bit more technically minded and you still have an issue, you may need to clear your
router's firewall and set up port forwarding properly, sometimes called "virtual server". To do
this, you'll need to know the IP of your Xbox 360, and you'll need to either open these ports
in your firewall, or point them towards your Xbox 360's IP. Unfortunately, every router is
different so you'll have to find the appropriate setting s on your own.
If technical stuff scares you and you're still pulling your hair out, as a last ditch option you
could try disconnecting or turning off any other devices that are also attached to your
network, such as laptops and other g aming devices. T his may g ive priority to your Xbox and
help address the problem.
Finally, if you are in the market for a new router and don't wish to encounter this problem, try
looking for one that is marked as being compatible with Xbox Live or Windows Vista — these
devices have been tested to work well with Xbox and other Microsoft systems.
If you have this issue, we recommend g oing to Microsoft's support site for help. If your Xbox
360 is connected directly to your modem, you should not experience any NAT issues.
Hey, it's wo rking ! So , what can I play o n Xbo x Live?
Most new Xbox g ames have at least some form of Xbox Live functionality, even if it is only the
occasional g ame fix. More common is full multiplayer g ameplay, from the Xbox g iants such as
Gears of War 2 and Halo 3, to the smaller titles like Xbox Live Arcade's FunTown Mahjong or
Uno. Some g ames also allow friends to work tog ether in cooperative g ameplay modes, like in
Call of Duty: World at War's cooperative campaig n and Naz i Zombie mode.
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7. So me o f th e p o p ular title s th at h ave d o wnlo ad ab le co nte nt o r can b e p laye d o n Xb o x Live , as ind icate d b y
th e "Live " lo g o in th e to p rig h t co rne r.
Aside from the joy of outshooting , out-driving or out-thinking your friends and strang ers alike
online, many g ames also offer downloadable content, which often take the form of extra
missions and story lines such as in Fallout 3's O peration Anchorag e and Grand T heft Auto IV's
Lost and the Damned. O ther such downloads can be map packs, such as those on offer for
Call of Duty 4: Modern Warfare and Gears of War 2, and new weapons and other items
available in g ames such as Skate 2 and T he Elder Scrolls IV: O blivion.
Any g ame that has downloadable content or multiplayer action for the title will include an
Xbox Live log o in the top rig ht of the box, next to the Xbox 360 log o.
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8. Y u can p urch ase g ame s, imag e s, e tc o n Xb o x Live 's Marke tp lace
o
So ho w do I pay fo r this pleas ure?
T here are two ways to pay for your Xbox Live Gold membership. Firstly, three- and 12-month
subscription cards are available in most g aming and electronic stores for AU$44.95 and
AU$89.95 respectively. T hese cards provide you with a code which you enter either online or
into your console, g ranting you Gold membership until the code expires.
T he other way to pay is to subscribe via credit card either throug h the "My Account" menu on
the Xbox site or via your console. It costs AU$29.95 for a three-month Gold membership, or
AU$7 9 .9 5 for a 12-month membership. O bviously, these two options are much cheaper than
their in-store equivalents, but be warned, if you don't specifically cancel your subscription
after 12 months, it will automatically renew and you'll be charg ed once more.
When you buy a new Xbox 360 console, you should find a free one month Gold membership
trial for Xbox Live in the box. Some g ames, usually ones made by Microsoft Game Studios,
also come with a free trial, and if, heaven forbid, you experience a Red Ring of Death,
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9. Microsoft provides you with the same trial to soften the blow you were dealt.
O ne final thing of note is the Xbox Live 12-month Premium Gold Pack. Whilst a mouthful to say,
this box is available for purchase at most g aming and electronics stores, and includes a 12-
month Gold level membership, 200 Microsoft points, a wired Xbox headset and the Bankshot
Billiards 2 Xbox Live Arcade g ame.
T h is is wh e re yo u can ch e ck yo ur acco unt and up d ate yo ur me mb e rsh ip le ve l (Credit: CNET Australia)
What's the difference between Go ld and Silver members hip?
Xbox Live membership is divided into two types — Silver and Gold.
Silver membership allows you to create an online g amer profile and manag e your friends list,
along with accessing the Xbox Live marketplace to download g ame demos, add-ons, Xbox
O rig inal and Xbox Live Arcade g ames. It also allows you to create an Xbox avatar, which you
can personalise and use in several Xbox Live Arcade g ames.
Gold membership lets g amers play online ag ainst or with other Gold membership g amers,
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10. along with enhanced friends list manag ement and matchmaking .
Xbox sometimes holds "Gold Weekends", which allow Silver users free Gold membership for
the weekend — look out for these events on Xbox.com.
What do I need to create an Xbo x Live acco unt?
An internet connection and a computer! You don't need to connect your Xbox 360 console to
create either a Silver or Gold account. Simply head to the Xbox site to beg in your account
creation. From there, you'll need to enter basic information to create a Silver account, but an
address and credit card information will be required to create a Gold account, even if you'll
be paying with subscription cards boug ht from stores. You won't be charg ed, but Microsoft
still requires a card for validation purposes.
What are Micro s o ft Po ints ?
Microsoft points are the online currency used to buy g ame add-ons, Xbox O rig inal g ames and
Xbox Live Arcade g ames on the Xbox Live. A typical Xbox Live Arcade g ame will cost 800
Microsoft points, or about $15, but all XBLA g ames are available as free trials, limiting you to
only a few levels and no Achievements, but it's a g ood way to try a g ame before you buy.
Additional song s for music g ames such as Rock Band, Guitar Hero World Tour and Lips cost
about 160 points a song , depending on the title. Track Packs are available for Guitar Hero and
Rock Band g ames for 440 points, and usually include three titles, althoug h larg er ones are
available. Recently, entire albums, such as Red Hot Chilli Peppers' Blood Sug ar Sex Mag ik,
Pixies' Doolittle and Foo Fig hters' Colour and the Shape have become available for download,
with many more titles on the way.
Ho w do I buy Micro s o ft Po ints ?
Microsoft points are available for purchase either online throug h the "My Account" pag e on
Xbox.com or your Xbox console, or from stores in the shape of cards similar to iTunes g ift
card s (they're also a g reat g ift idea). A 1500 Microsoft Points card boug ht in a store costs
AU$29.95, while 1000 Microsoft Points boug ht throug h your Xbox or online costs only
AU$16.50. It's probably simpler to buy points online rather than throug h your Xbox as you'll
have to choose to buy an item before you can buy points — you won't have to buy the item
itself, but the method itself is fairly obtuse.
I really need to do wnlo ad s o mething , but I'm at wo rk away fro m my Xbo x!
What can I do ?
If you can't access your Xbox console and have a burning need to download that Call of Duty
map pack rig ht away, you can purchase the item on your TABLET ANDRO ID, and your Xbox will
automatically beg in downloading it when you next connect to Xbox Live. So you'll always be
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11. able to download stuff from Xbox Live, even when you're away from your 360. T hanks,
Microsoft!
Speaking o f which, ho w much data do es Live us e up?
Each download from Xbox Live tells you how larg e the item is, and the rang e is hug e —
individual song s on Guitar Hero g ames can be as small as 14MB, with albums g oing all the way
up to 1GB for Metallica's Death Magnetic. Larg e mission packs, like O blivion's Shivering Isles
expansion or Star Wars: T he Force Unleashed Jedi Temple Mission pack are of a similar siz e,
with Xbox Live Arcade g ames being very small in siz e, around 20-50MB.
Multiplayer g aming on Xbox Live uses up a variable amount of data per hour, depending on the
g ame — killing z ombies with a friend in Call of Duty: World at War will use up a lot less
bandwidth than a 16-player Halo 3 death match, for example. Each g ame will use up a
different amount, so there is no real way to say how much data you'll use up, but it would be
a g ood idea not to play online if you're approaching your download limit.
Be very careful when playing online and downloading Xbox content because you can easily
push yourself over your download limit without realising it — downloading three demos on a
whim one afternoon could set you back over 6GB.
When is the bes t time to play o nline?
Most people jump onto Live in the evening s and on weekends, so that's probably the best
time to g et on-board as there will be more people online that you can play with. Bear in mind,
thoug h, that there are far more Xbox Live players in the US and Europe than in Australia, and
they g enerally g o online during the Australian morning and afternoon, respectively, so there's
no bad time to g o online.
O ne way to quickly secure a g ame is to make extensive use of the Friends List feature. By
adding friends and those you enjoyed playing with, you can quickly create a list of g amers
who (hopefully) share a similar taste in g ames as you, g iving you more of a chance to play
your favourite g ame online.
You should also look out for events hosted by Xbox, and g aming sites such as GameSpotAU.
GameSpotAU reg ularly hosts Games Nig hts for a variety of different g ames and consoles,
which allows you to play a fun g ame and maybe meet some new people of similar tastes
online.
I happen to have a mo dded co ns o le. Will this effect my Xbo x Live experience?
Unfortunately for you, yes. If you connect to Xbox Live with a console which has been mod
chipped, and Xbox Live detects it, your console will be locked out of Xbox Live permanently.
T his is not done by your g amer tag — this is done by Microsoft communicating with your
console to see if you have valid firmware and other software. If you don't, you're out of luck
— your console will be banned by the Xbox system.
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12. If yo u're using a mo d d e d co nso le , yo u will b e p e rmane ntly lo cke d o ut o f Xb o x Live
What is a g amer tag , and ho w do I acces s mine fro m ano ther co ns o le?
A g amer tag is the Xbox equivalent of a forum handle, username or nom de plume. It allows
you to g ain achievements, personalise your console and create a friends list, as well as having
other people add you to theirs.
If you want to access your g amer tag from another console, simply select "Retrieve
g amertag " after pressing the Xbox Guide button (the larg e circular button in the middle of
your controller) when not sig ned in. T his should allow you to enter your g amer tag , and Xbox
will download the relevant information from Xbox Live.
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