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LEADERSHIP Introduction to Hospitality HOM 201

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Leadership is a Behavior Leading by Example. <ul><li>Leader’s job is to help people accomplish their goals by Supporting them and removing obstacles so that they can accomplish the goal that makes the vision a reality. </li></ul><ul><li>Leaders of the future must involve both vision and implementation. </li></ul><ul><li>They have to be Effective and Efficient. </li></ul><ul><li>Ken Blanchard </li></ul>

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Leadership is a Behavior <ul><li>Effectiveness: Focusing the organization’s energy in a particular direction. </li></ul><ul><li>Efficiency: Focusing on the way things are done I.E. systems and procedures. </li></ul>

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Role of the leader <ul><li>To be Responsive to needs of his/her people by: </li></ul><ul><li>Setting clear goals </li></ul><ul><li>Providing timely Directions and Support </li></ul><ul><li>Providing positive Feedback . </li></ul>

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Leadership styles <ul><li>Three styles are present: </li></ul><ul><li>Authoritarian </li></ul><ul><li>Participative </li></ul><ul><li>Laissez faire. </li></ul><ul><li>Any successful leader should use the three styles and always according to the situation. </li></ul>

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Leaders power <ul><li>There are two sources of power: </li></ul><ul><li>Position power: it comes from the position you have in your organization. </li></ul><ul><li>Personal power: Influence of Leader to change follower’s behavior due to his personal relationship. </li></ul><ul><li>Any successful leader should use both powers. </li></ul>

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Management VS Leadership <ul><li>Leadership role </li></ul><ul><li>Doing the right thing </li></ul><ul><li>Setting directions: vision and strategy </li></ul><ul><li>Communicating vision and strategy so that people understand and accept them. </li></ul><ul><li>Motivating and inspiring people: so that they can make the vision a reality despite obstacles. </li></ul><ul><li>Produces significant change. </li></ul><ul><li>Management role </li></ul><ul><li>Doing things right </li></ul><ul><li>Planning and budgeting </li></ul><ul><li>Organizing and staffing and delegating. </li></ul><ul><li>Controlling and problem solving: monitoring results against plan, spotting deviation planning and organizing solution. </li></ul><ul><li>Creates predictability and order. </li></ul>

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Snapshots into Leadership T ogether E verybody A chieves M ore <ul><li>The specs of a successful leader: </li></ul><ul><li>Actions: The leader is rather a doer of deeds than a speaker of words. </li></ul><ul><li>Uniqueness: Going the extra mile identifies the true leader from a follower. </li></ul><ul><li>Joy: in order to succeed the leader shall enjoy his leadership. </li></ul>

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Snapshots into Leadership T ogether E verybody A chieves M ore <ul><li>Set your goals to be: </li></ul><ul><li>Measurable: in terms of time and quantity. </li></ul><ul><li>Achievable: goals must be rationally realistic. </li></ul><ul><li>Relevant: two targets may not contradict each other. </li></ul><ul><li>Chop-able: set milestones in your goals path! </li></ul>

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Snapshots into Leadership T ogether E verybody A chieves M ore <ul><li>The leadership Path: </li></ul><ul><li>Motivate. </li></ul><ul><li>Act. </li></ul><ul><li>Reward/Reprimand. </li></ul><ul><li>Control/Correct. </li></ul>

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Assessing your Leadership potential <ul><li>Evaluate how well you measure up as a prospective leader by responding to the following statements. </li></ul><ul><li>You may answer on of the following options: 1- never, 2- occasionally, 3- frequently, 4- always. </li></ul><ul><li>If you score: </li></ul><ul><ul><ul><ul><ul><li>12-24: you are potentially competent. </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>25-36: you have the makings of a good leader, some areas still need to be improved. </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>37-48: your leadership is high, but do not become complacent. Strive to realize it. </li></ul></ul></ul></ul></ul>

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Assessing your Leadership Potential 12. I take time out each week to recharge my mental batteries. 11. I can work easily with all types of people. 10. I like people to express genuine, close friendship to me. 9. I find it easy to express genuine, close friendship. 8. I take advice impartially from above below and from equals. 7. My ability makes me want to take charge. 6. I maintain friendly relations with everyone on the team. 5. I find and tell the objective truth even if people don’t like to hear it. 4. I make friends easily and have many useful outside contacts. 3. I propose original ideas for discussion in meetings. 2. I focus strongly on achieving results from the tasks I undertake. 1. I take the lead in meetings to clarify objectives and agendas.