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CMO POINT OF VIEW:  WHAT’S BROKEN IN YOUR ONLINE MARKETING PROCESS? CMO Point Of View: What’s Broken In Your Online Marketing Process? Lets explore the top seven reasons why your online efforts are failing to meet your goals from a corporate point of view. How can community and content development benefit your organization? Lets discuss what is under your online marketing umbrella and if there are other tools that might help you grow to meet your goals successfully. (Open discussion encouraged) @ElizabethHannan [email_address] Blog: JiveFromTheHive.com Co.: BlueBlazingMedia.com www.linkedin.com/in/ElizabethHannan
Yup let’s go there ,[object Object],[object Object],[object Object]
What is marketing? What’s this ROI thing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
ONCE UPON A TIME..  IN A FAR AWAY LAND OF FREIGHT LOGISTICS Two Stories:  Yours and your Competition
ONCE UPON A TIME..  IN A FAR AWAY LAND OF FREIGHT LOGISTICS Reference:  http://marketing-case-studies.blogspot.com/2008/11/relax-its-fedex-campaign.html http://www.fundinguniverse.com/company-histories/FedEx-Corporation-Company-History.html Two Stories:  Yours and your Competition Circa 71’ – 72’ Two Friends and CEO’s
ONCE UPON A TIME..  IN A FAR AWAY LAND OF FREIGHT LOGISTICS Differentiation in  CEO’s Goals and Vision Two Stories:  Yours and your Competition 2010:  (30+ years later) Who is a household name? Who possesses more market value? One believed in a marketing budget ;  the other is still  debating the value. SBA rents space on FedEX planes to ship freight for their clients
Seven Common Reasons Why Your Online Efforts May Be Unsatisfactory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT TOOLS ARE UNDER YOUR ONLINE MARKETING  TOOLBOX?
What tools are under your online marketing  toolbox? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SETTING REALISTIC  GOALS AND OBJECTIVES?
Setting Realistic  Goals and Objectives?  ,[object Object],[object Object],[object Object],[object Object],[object Object]
COMMUNICATION SYSTEMS:  ARE YOU BUILDING  SILOS  OR NURTURING AN  ECOSYSTEM  FOR GROWTH LONGEVITY?  Slides will be posted at  JiveFromTheHive.com & BlueBlazingMedia.com
Communication Systems: Are you building silos or nurturing an ecosystem for growth longevity? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MONITORING, METRICS AND ANALYTICS  –  ARE YOU PAYING ATTENTION ?
Monitoring, metrics and analytics  – Are you paying attention? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
YOUR WEBSITE IS  FOR HUMANS  AND  NOT ROBOTS
Your Website is for hu-mans and not robots! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
USER EXPERIENCE  AND FEEDBACK SYSTEMS
User Experience and Feedback Systems ,[object Object],[object Object],[object Object],[object Object]
FEEDING THE BEAST:  FIND YOUR  CONTENT AND COMMUNITY  SWEET SPOT
Feeding the Beast:  Find your  Content and Community  Sweet spot ,[object Object],[object Object],[object Object],[object Object],[object Object]
Seven Common Reasons Why Your Online Efforts May Be Unsatisfactory ,[object Object],[object Object],[object Object],[object Object]
CMO POINT OF VIEW:  WHAT’S BROKEN IN YOUR ONLINE MARKETING PROCESS? CMO Point Of View: What’s Broken In Your Online Marketing Process? Lets explore the top seven reasons why your online efforts are failing to meet your goals from a corporate point of view. How can community and content development benefit your organization? Lets discuss what is under your online marketing umbrella and if there are other tools that might help you grow to meet your goals successfully. (Open discussion encouraged) @ElizabethHannan [email_address] Blog: JiveFromTheHive.com Co.: BlueBlazingMedia.com www.linkedin.com/in/ElizabethHannan
Photo Credits: Play Nice ---- Always Show Attribution! http://www.flickr.com/photos/crowdive/90875204/sizes/z/in/photostream/ http://www.altitudeaviation.com.au/images/lightbox/freight_interior.jpg http://www.altitudeaviation.com.au/images/lightbox/freight_interior.jpg http://www.google.com/imgres?imgurl=http://egebhardt.com/images/brandedContent.gif&imgrefurl=http://egebhardt.com/brand.php&h=509&w=450&sz=16&tbnid=CnP7MjfHooBlBM:&tbnh=239&tbnw=211&prev=/images%3Fq%3Dcontent%2Bdiagram&zoom=1&q=content+diagram&usg=__eJaZ1U0OlO_oxfgrKh000OaNmvs=&sa=X&ei=qQfnTKW4D4KusAOxnOCxCw&ved=0CBwQ9QEwAA http://www.flickr.com/photos/mulia/506411151/sizes/z/in/photostream/ http://www.flickr.com/photos/frankieclarke/3184140616/sizes/m/in/photostream/

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CMO's POV: What's Broken In Your Online Marketing Process?

  • 1. CMO POINT OF VIEW: WHAT’S BROKEN IN YOUR ONLINE MARKETING PROCESS? CMO Point Of View: What’s Broken In Your Online Marketing Process? Lets explore the top seven reasons why your online efforts are failing to meet your goals from a corporate point of view. How can community and content development benefit your organization? Lets discuss what is under your online marketing umbrella and if there are other tools that might help you grow to meet your goals successfully. (Open discussion encouraged) @ElizabethHannan [email_address] Blog: JiveFromTheHive.com Co.: BlueBlazingMedia.com www.linkedin.com/in/ElizabethHannan
  • 2.
  • 3.
  • 4. ONCE UPON A TIME.. IN A FAR AWAY LAND OF FREIGHT LOGISTICS Two Stories: Yours and your Competition
  • 5. ONCE UPON A TIME.. IN A FAR AWAY LAND OF FREIGHT LOGISTICS Reference: http://marketing-case-studies.blogspot.com/2008/11/relax-its-fedex-campaign.html http://www.fundinguniverse.com/company-histories/FedEx-Corporation-Company-History.html Two Stories: Yours and your Competition Circa 71’ – 72’ Two Friends and CEO’s
  • 6. ONCE UPON A TIME.. IN A FAR AWAY LAND OF FREIGHT LOGISTICS Differentiation in CEO’s Goals and Vision Two Stories: Yours and your Competition 2010: (30+ years later) Who is a household name? Who possesses more market value? One believed in a marketing budget ; the other is still debating the value. SBA rents space on FedEX planes to ship freight for their clients
  • 7.
  • 8. WHAT TOOLS ARE UNDER YOUR ONLINE MARKETING TOOLBOX?
  • 9.
  • 10. SETTING REALISTIC GOALS AND OBJECTIVES?
  • 11.
  • 12. COMMUNICATION SYSTEMS: ARE YOU BUILDING SILOS OR NURTURING AN ECOSYSTEM FOR GROWTH LONGEVITY? Slides will be posted at JiveFromTheHive.com & BlueBlazingMedia.com
  • 13.
  • 14. MONITORING, METRICS AND ANALYTICS – ARE YOU PAYING ATTENTION ?
  • 15.
  • 16. YOUR WEBSITE IS FOR HUMANS AND NOT ROBOTS
  • 17.
  • 18. USER EXPERIENCE AND FEEDBACK SYSTEMS
  • 19.
  • 20. FEEDING THE BEAST: FIND YOUR CONTENT AND COMMUNITY SWEET SPOT
  • 21.
  • 22.
  • 23. CMO POINT OF VIEW: WHAT’S BROKEN IN YOUR ONLINE MARKETING PROCESS? CMO Point Of View: What’s Broken In Your Online Marketing Process? Lets explore the top seven reasons why your online efforts are failing to meet your goals from a corporate point of view. How can community and content development benefit your organization? Lets discuss what is under your online marketing umbrella and if there are other tools that might help you grow to meet your goals successfully. (Open discussion encouraged) @ElizabethHannan [email_address] Blog: JiveFromTheHive.com Co.: BlueBlazingMedia.com www.linkedin.com/in/ElizabethHannan
  • 24. Photo Credits: Play Nice ---- Always Show Attribution! http://www.flickr.com/photos/crowdive/90875204/sizes/z/in/photostream/ http://www.altitudeaviation.com.au/images/lightbox/freight_interior.jpg http://www.altitudeaviation.com.au/images/lightbox/freight_interior.jpg http://www.google.com/imgres?imgurl=http://egebhardt.com/images/brandedContent.gif&imgrefurl=http://egebhardt.com/brand.php&h=509&w=450&sz=16&tbnid=CnP7MjfHooBlBM:&tbnh=239&tbnw=211&prev=/images%3Fq%3Dcontent%2Bdiagram&zoom=1&q=content+diagram&usg=__eJaZ1U0OlO_oxfgrKh000OaNmvs=&sa=X&ei=qQfnTKW4D4KusAOxnOCxCw&ved=0CBwQ9QEwAA http://www.flickr.com/photos/mulia/506411151/sizes/z/in/photostream/ http://www.flickr.com/photos/frankieclarke/3184140616/sizes/m/in/photostream/