This presentation was given at ITx 2016. It's about applying lean change management as a technique to help shift and organisation towards DevOps

1. Changing the Culture of
IT
Shifting to DevOps

2. What is DevOps?
DevOps is a culture, movement or
practice that emphasizes the
collaboration and communication of
both software developers and other
information-technology (IT)
professionals while automating the
process of software delivery and
infrastructure changes.It aims at
establishing a culture and environment
where building, testing, and releasing
software, can happen rapidly, frequently,
and more reliably.

3. Why DevOps
Design
Build
Test
Deploy
From this To this

4. What’s your strategy to get there?
No battle
plan ever
survives
contact with
the enemy
Culture eats strategy for
breakfast

5. A new way to transform

6. Evolution to DevOps
But start with test automation

7. Building quality in wherever you are
UAT
SIT
ST
UT
ST
UT
UAT
SIT
UAT
SIT
ST
UT

8. Shifting from the waterfall to the
cascade
Engage operations
personnel early on
your project,
budget and plan
for it
Bring the team
together daily if
possible – morning
stand-ups
Engage business
personnel early on
your project,
budget and plan
for it
Consider
Specification by
Example design /
build / test
Architect for cloud
infrastructure; i.e.
AWS etc
Create and
automated quality
gates
Experiment
forward – be open
and ready to
change
Establish contracts
with suppliers that
support Agile and
DevOps

9. Wider change
DevOps “production line”
Technical
story
Specified
example
User
story
Here are 100
changes I
want in a year

10. Wider change
DevOps “production line”
Technical
story
Specified
example
User
story
Here are 3
changes I
want
tomorrow
But how do I
fund that? Is
it OPEX or
CAPEX
How do I
match spend
with
outcomes?
How do I
write a
business case
for that?

11. Back to Lean Change Management
DevOps is most successful In the culture
on the right
You can’t simply engineer your way to a
purpose driven culture
Do this
Then that
And then
this
Magic
happens
Wonderful
new
culture

12. Back to Lean Change Management
DevOps is most successful In the culture
on the right
You need to experiment forward to
continually

13. Anti-patterns: A final few don’ts:
Create a team
and label them
the “DevOps”
team
Just assign an
Ops guy to
support a Dev
team
Use AWS and
assume that’s the
Ops part of
DevOps
Co-locate the
teams and call it
DevOps
Just rename the
Dev team to
DevOps and leave
them isolated
from actual Ops
Retitle peoples
job descriptions
to “DevOps
[insert role here]”

14. Questions

15. Who I am
Organisational Transformation Provocateur
Strategy Consultant
Lean Change Manager
Agile Coach
Ex Tester
@mjmansell
Matt.Mansell@integrationqa.com
http://www.integrationqa.com
https://nz.linkedin.com/in/matthewmansell