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Improving Supply Chain Management
 Based on Semantically Enriched Risk
            Description

                            1.


                            2.
        Authors:

Sandro Emmenegger (1)
Emanuele Laurenzi (1,2,3)        3.
 Barbara Thönssen (2,3)
                                      1
Discovering risk as early as possible is a major
demand of today’s supply chain risk management

This includes analysis of
• Internal Resources
• External Resources

CHALLENGE:
Analyze and evaluate risk information from multiple
sources in a timely manner.


                                                      2
The Early Warning System Prototype




                Analyze
              Information

             Assess the risk




                                     3
Contents
1. APPRIS Project
2. The Early Warning System Prototype
  2.1. Risk Assessment
  2.2. Risk Monitor
3. Conclusions
4. Further Work

                                    4
APPRIS (Advanced Procurement Performance
    and Risk Indicators System) Project

                                  Lexis Nexis
                 Dun&Bradstreet                 Müller Martini
                                                        Roche
                                                            Simmeth

..It integrates
risk, procurement
and knowledge
management
into one
Early Warning System                                             ETH

                                                           FHNW


                                                                 5
Contents
1. APPRIS Project
2. The Early Warning System Prototype
  2.1. Risk Assessment
  2.2. Risk Monitor
3. Conclusions
4. Further Work

                                    6
The Early Warning System Prototype




                                     7
Risk Event
• Business Event (supplier’s CEO leaves, …)
• Force Majeure Event (earthquake, flood, …)
(impact on the company’s supply chain risks)

Properties:                        Aspect of time
• Time information,                (Expectation & Facts)
• Source,
• Reliability value
                                   Reliability of
                                   different sources

Reliability (Facts) = Reliability (source) * 1.0
Reliability (Expectation) = Reliability (source) * 0.7

                                                         8
Scenario
              Use Case Example
                              From newspaper:
                              Supplier A (SA) moves from
                              Singapore to Vietnam

                 Location:    No free-trade agreement
                 Singapore    between Vietnam and
                              Switzerland
«Becker AG»

Location:
Switzerland                   From news provider:
                              Supplier B (SB)
                              goes bankrupt
                  Location:
                  Italy
                                                           9
Terms Extracted:
Use Case Example            • Name of SupplierA and B
                            • Bankruptcy
 D&B                        • Old/New location
 • Country                  • Presence/absence of Free-Trade
   Code           Web          Agreement
 • Location       Service
   Status
                              Wrapper
 • Bankruptcy
                              Wrapper            Event
                                                                    …
                              (Extraction)       Assembler
 Web
 • List of free               Wrapper
   trade agr.
                                Risk Events Created and Assembled:
 LexisNexis                     • LocationChanges
                  Web            Reliability (Expectation)=1.0 * 0.7= 0.7
 • Location
                  Service       • CompanyBankruptcy
   changes
                                Reliability (Facts)=1.0 * 1.0=1.0

                                                                     10
1. APPRIS Project
2. The Early Warning System Prototype
  2.1. Risk Assessment
  2.2. Risk Monitor
3. Conclusions
4. Further Work

                                    11
Risk Assessment




                  12
Semantic Risk Model
• The core risk model:
   o Risk Event                     o Warning Signal
   o Risk Indicator                 o Top 10 Procurement Risk
   o Crisis Phase




 In order to be able to measure the risk exposure of a risk
 event, we have linked the latter to risk indicators.
                                                                13
Risk Indicator

…are metrics used
to monitor identified
risk exposures over
time.

Normalization is
necessary

    • counts the number of events
       (e.g. n° of earthquake in the last year in certain area)
    • considers the latest event and its value
       (e.g. latest company rating delivered by Dun&Bradstreet)
    Threshold substantiates warning signal(s)
                                                                  14
Use case example…                                Score
                                                 1: Low Risk
(Risk Event: CompanyBankruptcy)                  2: Medium Risk
                                                 3: High Risk
  RI:SupplierBWentBankrupt                       4: Extreme Risk


                                  (Risk Event: LocationChanges)
                                  RI:
                                  N°OfChangedLocationPerYear


 Threshold: 3
 WeightedScore= 4 * 1= 4


  WeightedScore =                 Threshold: 1
  Score * Reliability
                                  WeightedScore= 2 * 0.7=1.4

                                                                  15
Warning Signals
                                  Procurement Risk Pipeline
…are pointers to risks
and categorized based      Risk
on sources and
crisis phases


Procurement Risk Sources



                                         Warning Signals



                                    Grosse-Ruyken and Wagner (2011)



                                                                      16
…          0.2   0.5   0.8   1.0


Warning
signals lead
to different
degrees of
risk severity
depending
on which
crisis phase
they
belong to




                                        17
Use Case Example
(Risk Event: CompanyBankruptcy)
  (RI:SupplierBWentBankrupt)      (Risk Event: LocationChanges)
                                  (RI:
  Warning Signal:                 N°OfChangedLocationPerYear)
  «A subsidiary company of
  the supplier recently filed      Warning Signal:
  for bankruptcy or was            «Shifting Production To
  recently liquidated»             Other Countries»
 Type of Signal:                   Type of Signal:
 Network-Related                   Organizational
 Crisis Phase:                     Crisis Phase:
 Financial Crisis                  Strategic Crisis

                      1.0                             0.5
                                                                  18
…
• More than one warning signal may trigger the same risk

     Goal: Aggregating all the warning signals which belong
                   to one of the top10 risks




 The importance of every substantiated warning signal is kept


 (Bankruptcy)                    (LocationChanges)

 Supplier Default Risk           Supplier Capacity Risk
 =                               =
 1-(1-1) *(1-0)*(1-0)… = 1       1-(1-0.5)*(1-0.8)*(1-0)… 0.5
                                 1-(1-0.5)*(1-0)*(1-0)… = = 0.9

                                                                  19
How to formalize the core risk model???




                                          20
Using an Ontology for Enterprise
Modelling…

• No standard yet
• Requirements:

     • Formally represented

     • Computationally tractable for practical use

     • Linked to external data sources

     • Based on standards

     • Easy to use
                                                     21
…
 • None of the existing ontologies have met our requirements
 • A new ontology has been developed:
    o It is about an enterprise and its relations to its suppliers.
    o needs concepts representing relevant aspects of an
      enterprise.


    The modelling notation               Archimate not formalized
    ArchiMate                            enough




ArchiMeo contains relevant
concepts for describing an
enterprise.
(Hinkelmann et al., 2012)
                                                                      22
Employ Background Knowledge
“LocationChanges”
                                                                                  Free-trade Agreement?
                                                    RDBMS
                                                                                      (SPARQL query)
                                      «SupplierA»            «Singapore»

                                                 «Vietnam»


                                                                                       RI:Free Trade
                      Supplier         Vietnam                Singapore                Agreement in Force
Triple Store /
Ontology                   Country
                                                 Law


                 Vietnam             BilateralAgreement      FreetradeAgreement
                                                                                     WS:Import custom
                                                                                     rules changed


                     Supplier Disruption Risk                               1-(1-0.2) *(1-0)*(1-0)… = 0.2

                                                                                                          23
…                Risk Event:
                   CompanyBankruptcy

                            How many suppliers are left ?
                            (SPARQL)

                      Risk Indicator:
Type of Signal:       Single Supplier Per Product
Network-
Related
                        Warning Signal:
Crisis Phase:           Single Sourcing Market
Strategic Crisis

                                  1-(1-0.2) *(1-0.5)*(1-0)…(1-1) = 0.6

            Supplier Disruption Risk

                                                                     24
1. APPRIS Project
2. The Early Warning System Prototype
  2.1. Risk Assessment
  2.2. Risk Monitor
3. Conclusions
4. Further Work

                                    25
Risk Monitor

                                  Calculated risk values are
                                  shown to the users on an
                                  aggregation level appropriate
                                  to their roles




• Location of supplier and its risk value are
  shown on a map

• Notification service (emails)


                                                           26
Conclusions
• Detecting risks as early as possible is of vital interest
  for all enteprises
• Yet, risks are often detected too late due to
   o late publication,
   o not recognized importance or
   o hidden impacts

• Our approach..

   o addresses this problem combining the analysis of different
     information sources, types and formats in order to early
     identify and assess risks in the supply chain
   o contributes significantly to improving risk management in
     the supply chain
                                                                  27
Further Work
• Formal evaluation by the APPRIS business partners
• Integration of the prototype into supply chain
  management system.

Some possible
 improvements…




                                                      28
THANK YOU




            29

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Improving Supply Chain-Management based on Semantically Enriched Risk Description

  • 1. Improving Supply Chain Management Based on Semantically Enriched Risk Description 1. 2. Authors: Sandro Emmenegger (1) Emanuele Laurenzi (1,2,3) 3. Barbara Thönssen (2,3) 1
  • 2. Discovering risk as early as possible is a major demand of today’s supply chain risk management This includes analysis of • Internal Resources • External Resources CHALLENGE: Analyze and evaluate risk information from multiple sources in a timely manner. 2
  • 3. The Early Warning System Prototype Analyze Information Assess the risk 3
  • 4. Contents 1. APPRIS Project 2. The Early Warning System Prototype 2.1. Risk Assessment 2.2. Risk Monitor 3. Conclusions 4. Further Work 4
  • 5. APPRIS (Advanced Procurement Performance and Risk Indicators System) Project Lexis Nexis Dun&Bradstreet Müller Martini Roche Simmeth ..It integrates risk, procurement and knowledge management into one Early Warning System ETH FHNW 5
  • 6. Contents 1. APPRIS Project 2. The Early Warning System Prototype 2.1. Risk Assessment 2.2. Risk Monitor 3. Conclusions 4. Further Work 6
  • 7. The Early Warning System Prototype 7
  • 8. Risk Event • Business Event (supplier’s CEO leaves, …) • Force Majeure Event (earthquake, flood, …) (impact on the company’s supply chain risks) Properties: Aspect of time • Time information, (Expectation & Facts) • Source, • Reliability value Reliability of different sources Reliability (Facts) = Reliability (source) * 1.0 Reliability (Expectation) = Reliability (source) * 0.7 8
  • 9. Scenario Use Case Example From newspaper: Supplier A (SA) moves from Singapore to Vietnam Location: No free-trade agreement Singapore between Vietnam and Switzerland «Becker AG» Location: Switzerland From news provider: Supplier B (SB) goes bankrupt Location: Italy 9
  • 10. Terms Extracted: Use Case Example • Name of SupplierA and B • Bankruptcy D&B • Old/New location • Country • Presence/absence of Free-Trade Code Web Agreement • Location Service Status Wrapper • Bankruptcy Wrapper Event … (Extraction) Assembler Web • List of free Wrapper trade agr. Risk Events Created and Assembled: LexisNexis • LocationChanges Web Reliability (Expectation)=1.0 * 0.7= 0.7 • Location Service • CompanyBankruptcy changes Reliability (Facts)=1.0 * 1.0=1.0 10
  • 11. 1. APPRIS Project 2. The Early Warning System Prototype 2.1. Risk Assessment 2.2. Risk Monitor 3. Conclusions 4. Further Work 11
  • 13. Semantic Risk Model • The core risk model: o Risk Event o Warning Signal o Risk Indicator o Top 10 Procurement Risk o Crisis Phase In order to be able to measure the risk exposure of a risk event, we have linked the latter to risk indicators. 13
  • 14. Risk Indicator …are metrics used to monitor identified risk exposures over time. Normalization is necessary • counts the number of events (e.g. n° of earthquake in the last year in certain area) • considers the latest event and its value (e.g. latest company rating delivered by Dun&Bradstreet) Threshold substantiates warning signal(s) 14
  • 15. Use case example… Score 1: Low Risk (Risk Event: CompanyBankruptcy) 2: Medium Risk 3: High Risk RI:SupplierBWentBankrupt 4: Extreme Risk (Risk Event: LocationChanges) RI: N°OfChangedLocationPerYear Threshold: 3 WeightedScore= 4 * 1= 4 WeightedScore = Threshold: 1 Score * Reliability WeightedScore= 2 * 0.7=1.4 15
  • 16. Warning Signals Procurement Risk Pipeline …are pointers to risks and categorized based Risk on sources and crisis phases Procurement Risk Sources Warning Signals Grosse-Ruyken and Wagner (2011) 16
  • 17. 0.2 0.5 0.8 1.0 Warning signals lead to different degrees of risk severity depending on which crisis phase they belong to 17
  • 18. Use Case Example (Risk Event: CompanyBankruptcy) (RI:SupplierBWentBankrupt) (Risk Event: LocationChanges) (RI: Warning Signal: N°OfChangedLocationPerYear) «A subsidiary company of the supplier recently filed Warning Signal: for bankruptcy or was «Shifting Production To recently liquidated» Other Countries» Type of Signal: Type of Signal: Network-Related Organizational Crisis Phase: Crisis Phase: Financial Crisis Strategic Crisis 1.0 0.5 18
  • 19. … • More than one warning signal may trigger the same risk Goal: Aggregating all the warning signals which belong to one of the top10 risks The importance of every substantiated warning signal is kept (Bankruptcy) (LocationChanges) Supplier Default Risk Supplier Capacity Risk = = 1-(1-1) *(1-0)*(1-0)… = 1 1-(1-0.5)*(1-0.8)*(1-0)… 0.5 1-(1-0.5)*(1-0)*(1-0)… = = 0.9 19
  • 20. How to formalize the core risk model??? 20
  • 21. Using an Ontology for Enterprise Modelling… • No standard yet • Requirements: • Formally represented • Computationally tractable for practical use • Linked to external data sources • Based on standards • Easy to use 21
  • 22. … • None of the existing ontologies have met our requirements • A new ontology has been developed: o It is about an enterprise and its relations to its suppliers. o needs concepts representing relevant aspects of an enterprise. The modelling notation Archimate not formalized ArchiMate enough ArchiMeo contains relevant concepts for describing an enterprise. (Hinkelmann et al., 2012) 22
  • 23. Employ Background Knowledge “LocationChanges” Free-trade Agreement? RDBMS (SPARQL query) «SupplierA» «Singapore» «Vietnam» RI:Free Trade Supplier Vietnam Singapore Agreement in Force Triple Store / Ontology Country Law Vietnam BilateralAgreement FreetradeAgreement WS:Import custom rules changed Supplier Disruption Risk 1-(1-0.2) *(1-0)*(1-0)… = 0.2 23
  • 24. Risk Event: CompanyBankruptcy How many suppliers are left ? (SPARQL) Risk Indicator: Type of Signal: Single Supplier Per Product Network- Related Warning Signal: Crisis Phase: Single Sourcing Market Strategic Crisis 1-(1-0.2) *(1-0.5)*(1-0)…(1-1) = 0.6 Supplier Disruption Risk 24
  • 25. 1. APPRIS Project 2. The Early Warning System Prototype 2.1. Risk Assessment 2.2. Risk Monitor 3. Conclusions 4. Further Work 25
  • 26. Risk Monitor Calculated risk values are shown to the users on an aggregation level appropriate to their roles • Location of supplier and its risk value are shown on a map • Notification service (emails) 26
  • 27. Conclusions • Detecting risks as early as possible is of vital interest for all enteprises • Yet, risks are often detected too late due to o late publication, o not recognized importance or o hidden impacts • Our approach.. o addresses this problem combining the analysis of different information sources, types and formats in order to early identify and assess risks in the supply chain o contributes significantly to improving risk management in the supply chain 27
  • 28. Further Work • Formal evaluation by the APPRIS business partners • Integration of the prototype into supply chain management system. Some possible improvements… 28
  • 29. THANK YOU 29