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Integrating Traditional and New Media



                              by Ellen Mathia
Traditional   New
•Checking and choosing


•Making it fit
   •Directing the show or
    coordinating and
    adjusting
Not just integration of processes...

...Integrated Marketing/Communications
   requires teamwork & planning
   between:
  – academic units and Institutional Relations
  – Institutional Relations and Administration
  – Administration and academic units
Traditional isolated approach
   MEDIA RELATIONS
    – Single news releases at unit request (reactive)
    – Information used once; dead-end “hits”
    – Blanket mailings
    – Scant follow-up or media cultivation
    – Insufficient analysis of media trends and needs
    – No interactive national/regional placement tools
    – Lacks university objectives as guide
Traditional isolated approach

   PUBLICATIONS
    – “Walk-in” requests of units, faculty
    – Newsletters, internal & novelty items
    – Centralization of function vs. focus
    – Alumni, recruitment functions
    – Lacking strategic direction umbrella
Cohesive


      Consistent


             Reinforce brand
Print publications


               Annual      Donor
Newsletters                          Flyers
               Reports     letters

                   Other
                   stuff
Social Media


          +

= 1 billion souls (15%)

          =    “meh”
E-blasts



E-Newsletters
Naturally self-   Encourages
organizing        collaboration

              NEW
             MEDIA

Engaged and       Free research!
connected
Traditional Media
Established
Familiar
Complete
Self-contained
Nurture
Maintain             Enlarge


        EXISTING
      Relationships
Attract
Find                Commit


           NEW
       Relationships
EXISTING
 Relationships




NEW
Relationships
GENERATION
               GAPS

                      Gens X, Y
Seasoned Adults
                      Millennials

   Familiarity         Immediacy
 Actual presence    Virtual presence
    Privacy        Share & share alike
Norman N. @oldmansearch 30 Jun 11
DMV eye exam answers
While Facebook is still a
strong presence, for many
youth and young adults, it no
longer dominates the social
media network……In fact,
Tumblr has overtaken
Facebook as the primary
social network for people
ages 13 to 25.
In-house research
Sample survey of your constituents

Do you use social media for your business?
Do you use social media to connect to family and
friends?
Have you made new friends on social media?
Do you have a Facebook account? Twitter? Linked
In? Pinterest? Other?
Do you produce your own blog?
Do you read the (organization) e-newsletter?
Do you visit our (organization) website?
Before you leap into a new platform, consider:

Growth potential?

ROI: Worth investment of time,
resources, labor

Fit our needs, culture, mission, goals?

Help tell our story (and listen!) better?
“Kill the platform before it kills you”

CAN you maintain and sustain?

Will it demand all your time, then
starve for your attention?

Will your already successful tools
languish?
QR CODES
QR CODES
Static       Interactive

Real world        online

Engages people offline

Place anywhere

No limits
Code Cautions

• Does audience have know-how?

• Smartphones & scanning app

• Takes time to use
Event promotion & registration
Fundraising (directs to a donations page)
Call for volunteers/sign-up
Videos & photos
Blogs
Link to related Web content
LIKE button on FB
Brochures
Holiday cards & greetings
Calendars (each month new code = new
 message
Directions to your facility or event
Feedback forms
QR Code Scavenger Hunt
Sharing the Vision                                                                                                                                                DECEMBER 2012



 BOARD OF DIRECTORS
               PRESIDENT
           Alice McColgin
                             A legacy of giving is a holiday present
          VICE PRESIDENT
               Judy Wyeth
                             your children keep forever
              SECRETARY
                 Jim Hall

             TREASURER
         Melaney Sargent

              David Durell
       Steve Eichenberger
              Janie Hardin
             Matt Howrey
               Terri McCoy
             Larry Paynter
                Teresa Ray
         Jennifer Swenson
                             Americans are known as a generous people for any num-                       The youngsters will understand. And they’ll learn from
       Marland Villanueva    ber of reasons, chief among them our shared, rock-solid                     your example that part of being an American is not only
             Dan Whipple     belief in the values of charity, compassion and character –                 selling cookies and candles for their schools, clubs and
            Rhonda Wiles     that, and our national heritage as a people continuously                    teams but growing into the role of an adult American citi-
                Dan Young    seeking to improve our communities and constantly tin-                      zen who gives back to their community because that’s
                             kering with the future.                                                     what good Americans do (as people around the world and
  BOARD OF ADVISORS          More than any other country, we combine                                                     at home gratefully attest).
               Steve Bahr    ambitious re-invention with protective                                                       They can learn even more by being ac-
           Barbara Baker     preservation, over and over again.                         “It was       rewarding           tively involved in the decisions.
          Sandy Gammon       That’s a heritage to be proud of. It’s also                to us as parents to                     For the Krampens of Brownsburg, giving is
              Shari Hinds    one to hand down as a way of life to our                  see our kids wanting                     a family affair. Each year, parents Jim and
           David Johnson     children. How do we do it?                                                                         Linda and their seven children sit down
                                                                                      to help other kids. We                    and talk about how to spend money from
             Carrie Hanni    Fortunately, so many of you have taught
             Jack Lawson     us how: Year after year, you set an exam-
                                                                                        have seen that we                       the modest fund they set up with the
                Gary Pohl    ple for your children by making the habit                   receive so much                        Community Foundation. Their HCCF fund
                             of charitable giving visible to them.                                                              makes such decisions possible, and the
             Alan Whalen                                                                 more in giving.”                       family grows closer as they discuss the
            Dan Zielinski    Especially during this season, with its
                                                                                                                                possibilities.
                             heightened expectations and emotional                    Linda Krampen
                   STAFF     sensitivity, children and youth are acutely                                                The Krampens demonstrate the Christmas
                             aware of what adults do. They watch, they listen – and            spirit nine-fold, but they also exemplify the dynamism of
     EXECUTIVE DIRECTOR
                             they learn.                                                       American generosity. They notice both the needs and the
    William A. Rhodehamel
                                                                                               potential in their communities and then take deliberate,
                             When you give to the Hendricks County Community Foun-
PROGRAM ADMINISTRATOR                                                                          focused action.
                             dation’s Annual Support this month, let the younger peo-
             Eric Hessel     ple in your life know about it. It isn’t bragging when you        When you give to the Community Foundation this month,
                             tell them why you do it and why it’s important to you.            let the younger people in your life know that charitable
    EXECUTIVE ASSISTANT                                                                        giving is part of their heritage as Americans. As soon as
             Linda Miller    Tell them the difference you’re making in the community,
                                                                                               possible, consider drawing them into your discussion and
                             and why the action you take now creates the future that
                                                                                               planning .
            ACCOUNTANT       you want them – and your community – to have.
            Frances Mock                                                                       That, too, is your legacy -- as a loving parent and a caring
                             Tell them the Community Foundation is the channel
                                                                                               citizen.
  COMMUNICATIONS AND         through which thousands of lives are improved in Hen-
                                                                                               Pictured above, from left are Matt, Nick, Connor, parents Linda and Jim; Karis, Joe,
                             dricks County, and give them a few examples.                      Maridee and Brittany.
      EVENTS MANAGER
           Ellen Mathia
Do not forget the QR Code golden rule:



    Always scan your QR Code,
         and scan it again
         before printing it!
VIDEO, VIDEO!

• Record those speeches
• Record sermons and meetings
• Interviews with members
• Events
• Podcasts? Well…
The Annual Celebration Dinner
                      PRE-EVENT

News releases                      Facebook posts
Print invitations                  Online reservations
Reminders                          Twitter antici-chats
Print the programs                 Schedule & program online
Print Annual Report                E-Newsletter
                                   Embed recent activities in QR
                                        codes in Annual Report

                      EVENT NIGHT

Video of event                     Live Twitter feeds & chats
Video interviews                   FB Postings


                      POST-EVENT

Thank you letters                  Post videos on FB
Print newsletter                   Embed video in print newsletter
Communications Calendar 2013

                                                 News                            Additional                                         Print
           eNews          Press Releases                       Advertising                            Digital Marketing
                                                 Media                            Projects                                        Newsletter
Q1 FOCUS: Opportunity Fund Cycle, HC Gives, Annual Dinner, Annual Report
Jan Oppty. Fund Cycle 1 Opportunity Fund FAFSA Days            Open Doors    Marketing Plan         Opp Fund FB
      Scholarships       Cycle 1 reminder New Board                                                 FAFSA Days FB & tweets
                                              Members
      FAFSA Days                                                                                    YouTube board video FB
                                              Opportunity
      New signage        New board
                                              Fund
                         members

Feb New board             Scholarships       Scholarships    Open Doors      Annual Report start    HC Gives planning
Feb.
     members              FAFSA Days         Parks Trail                     FAFSA Days reminder    Tunnel painting video, pix
                          reminder           Tunnel Painting                                        FB
      LHC Reunion
                                                                                                    LHC Reunion live tweets; FB
      FAFSA Days
      Eric IUPUI panel
Mar   Opp. Fund Cycle 2 Annual Dinner        Annual Dinner Annual Dinner     Golf Outing Save Day   HC Gives soft launch
      open                                   Jordan's Place
      Opp. Fund Cycle 1 Opp Fnd Cycle 1                                      Ann Dinner invites /   WAR on Twitter
      recipients        recipients                                           evite

                                                                             Annual Report to
                                                                             printer
                                                                             Grant totals
Media                             Goal        2013 YTD 2012 Total      2011         Social Media                    Goal                  2012 YTD       2011
Advertisements                                                                      Facebook
   Print                                                                               Total Likes                                              155         147
            Flyer                        12                    14           17         Posts                                                      2           9
            HCBL/ICON                    12                    26           15         Reached                                                   36          37
            Other                         2                     3            6         Talking About                                             17           3
   Online -Flyer Ads                                                                YouTube
            Views - Skyscraper    80,000                 108,668       74,173          # of videos                                                4             -
            Click-thru's              150                    143          114          # of total views                                          41             -
            Views - Leaderboard   35,000                  73,063       34,294       Grants                         Goal       2013 YTD       2012        2011
            Click-thru's              600                    123           57       Total Grants / Perm or Pass Thru          $ 10,177    $ 684,151    $735,333
Hits                                                                                   Permanent Funds - Amt                  $ 3,000     $ 291,081    $293,064
   Press Releases                        20                    31           15         Permanent Funds - #                    $       2         312          311
   Articles e                                                                          Permanent Funds - Avg                  $ 1,500     $     933    $     942
            Flyer                        20                    20           18         Pass Thru Funds - Amt                  $ 7,177     $ 393,069    $435,142
            HCBL/ICON                    10                    11            8         Pass Thru Funds - #                           14         330          363
            Other                        10                    11            6         Pass Thru Funds - Avg                  $    513    $ 1,191      $ 1,199
   Mentions                                                                         Total Grants By Program                   $ 10,177    $ 517,327    $735,333
            Flyer                        20                  12            14          Health & Human Services                      64%         53%          48%
            HCBL/ICON                    10                  10             9          Community Enhancement                         0%         22%          20%
            Other                         5                   9             6          Education                                     0%          9%          15%
Newsletter                        Goal                  Dec-12         2011            Youth                                         8%          3%           8%
Mail                               3,200                  3,274         2,768          Scholarships                                  0%          9%           7%
E-mail                             1,600                  1,791         1,298          Arts                                          0%          2%           2%
   View (open rate)                  25%                 23.43%        25.50%          Parks/Recreation                              0%          2%           0%
   Click Thru                          5%                    3%         3.00%          Religious                                     0%          0%           0%
   Total Clicks                                               45           NA       Opportunity Fund                                      $ 61,145     $114,190
   Most Popular                                          Donor List   Newsletter    Investments                     Goal        2013         2012        2011
   Bounced                               10                      5            11       Return                                                11.41%       -3.84%
   Unsubscribe                            0                      2              4      Spend Rate                                4.00%        4.00%        3.50%
   Forwards                                            NA                      -    Board Involvement               Goal        2013         2012        2011
Website                           Goal                 2012 Total      2011            Board Meeting (Hrs)             167           52       194.25          NA
   Visits/Unique visits                                   13,503        9,253          Committee Meeting (Hrs)         491           15        484.5          NA
   Unique visits                                           8,260        5,724          Personal Contribution             23          10           26          NA
   Page views                                             30,196       19,461          Item Donated                      19           1           22          NA
   Pages per visit                                           2.24         2.11         # Donor Prospects               135            2           19          NA
   Average time on site                                      2:15         1:47         # volunteers                      54           1            3          NA
   Direct Traffic                                         51.94%       32.28%
   Search engine                                          48.51%       46.90%
Twitter tracking
         "@" followers
         "@" new
         # of tweets
         Retweets
         Referrals to website
         Referrals to blog

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Integrating traditional and new media

  • 1. Integrating Traditional and New Media by Ellen Mathia
  • 3. •Checking and choosing •Making it fit •Directing the show or coordinating and adjusting
  • 4.
  • 5. Not just integration of processes... ...Integrated Marketing/Communications requires teamwork & planning between: – academic units and Institutional Relations – Institutional Relations and Administration – Administration and academic units
  • 6. Traditional isolated approach  MEDIA RELATIONS – Single news releases at unit request (reactive) – Information used once; dead-end “hits” – Blanket mailings – Scant follow-up or media cultivation – Insufficient analysis of media trends and needs – No interactive national/regional placement tools – Lacks university objectives as guide
  • 7. Traditional isolated approach  PUBLICATIONS – “Walk-in” requests of units, faculty – Newsletters, internal & novelty items – Centralization of function vs. focus – Alumni, recruitment functions – Lacking strategic direction umbrella
  • 8. Cohesive Consistent Reinforce brand
  • 9. Print publications Annual Donor Newsletters Flyers Reports letters Other stuff
  • 10. Social Media + = 1 billion souls (15%) = “meh”
  • 12. Naturally self- Encourages organizing collaboration NEW MEDIA Engaged and Free research! connected
  • 14. Nurture Maintain Enlarge EXISTING Relationships
  • 15. Attract Find Commit NEW Relationships
  • 17. GENERATION GAPS Gens X, Y Seasoned Adults Millennials Familiarity Immediacy Actual presence Virtual presence Privacy Share & share alike
  • 18. Norman N. @oldmansearch 30 Jun 11 DMV eye exam answers
  • 19. While Facebook is still a strong presence, for many youth and young adults, it no longer dominates the social media network……In fact, Tumblr has overtaken Facebook as the primary social network for people ages 13 to 25.
  • 20. In-house research Sample survey of your constituents Do you use social media for your business? Do you use social media to connect to family and friends? Have you made new friends on social media? Do you have a Facebook account? Twitter? Linked In? Pinterest? Other? Do you produce your own blog? Do you read the (organization) e-newsletter? Do you visit our (organization) website?
  • 21. Before you leap into a new platform, consider: Growth potential? ROI: Worth investment of time, resources, labor Fit our needs, culture, mission, goals? Help tell our story (and listen!) better?
  • 22. “Kill the platform before it kills you” CAN you maintain and sustain? Will it demand all your time, then starve for your attention? Will your already successful tools languish?
  • 24. QR CODES Static Interactive Real world online Engages people offline Place anywhere No limits
  • 25. Code Cautions • Does audience have know-how? • Smartphones & scanning app • Takes time to use
  • 26. Event promotion & registration Fundraising (directs to a donations page) Call for volunteers/sign-up Videos & photos Blogs Link to related Web content LIKE button on FB Brochures Holiday cards & greetings Calendars (each month new code = new message Directions to your facility or event Feedback forms QR Code Scavenger Hunt
  • 27.
  • 28.
  • 29. Sharing the Vision DECEMBER 2012 BOARD OF DIRECTORS PRESIDENT Alice McColgin A legacy of giving is a holiday present VICE PRESIDENT Judy Wyeth your children keep forever SECRETARY Jim Hall TREASURER Melaney Sargent David Durell Steve Eichenberger Janie Hardin Matt Howrey Terri McCoy Larry Paynter Teresa Ray Jennifer Swenson Americans are known as a generous people for any num- The youngsters will understand. And they’ll learn from Marland Villanueva ber of reasons, chief among them our shared, rock-solid your example that part of being an American is not only Dan Whipple belief in the values of charity, compassion and character – selling cookies and candles for their schools, clubs and Rhonda Wiles that, and our national heritage as a people continuously teams but growing into the role of an adult American citi- Dan Young seeking to improve our communities and constantly tin- zen who gives back to their community because that’s kering with the future. what good Americans do (as people around the world and BOARD OF ADVISORS More than any other country, we combine at home gratefully attest). Steve Bahr ambitious re-invention with protective They can learn even more by being ac- Barbara Baker preservation, over and over again. “It was rewarding tively involved in the decisions. Sandy Gammon That’s a heritage to be proud of. It’s also to us as parents to For the Krampens of Brownsburg, giving is Shari Hinds one to hand down as a way of life to our see our kids wanting a family affair. Each year, parents Jim and David Johnson children. How do we do it? Linda and their seven children sit down to help other kids. We and talk about how to spend money from Carrie Hanni Fortunately, so many of you have taught Jack Lawson us how: Year after year, you set an exam- have seen that we the modest fund they set up with the Gary Pohl ple for your children by making the habit receive so much Community Foundation. Their HCCF fund of charitable giving visible to them. makes such decisions possible, and the Alan Whalen more in giving.” family grows closer as they discuss the Dan Zielinski Especially during this season, with its possibilities. heightened expectations and emotional Linda Krampen STAFF sensitivity, children and youth are acutely The Krampens demonstrate the Christmas aware of what adults do. They watch, they listen – and spirit nine-fold, but they also exemplify the dynamism of EXECUTIVE DIRECTOR they learn. American generosity. They notice both the needs and the William A. Rhodehamel potential in their communities and then take deliberate, When you give to the Hendricks County Community Foun- PROGRAM ADMINISTRATOR focused action. dation’s Annual Support this month, let the younger peo- Eric Hessel ple in your life know about it. It isn’t bragging when you When you give to the Community Foundation this month, tell them why you do it and why it’s important to you. let the younger people in your life know that charitable EXECUTIVE ASSISTANT giving is part of their heritage as Americans. As soon as Linda Miller Tell them the difference you’re making in the community, possible, consider drawing them into your discussion and and why the action you take now creates the future that planning . ACCOUNTANT you want them – and your community – to have. Frances Mock That, too, is your legacy -- as a loving parent and a caring Tell them the Community Foundation is the channel citizen. COMMUNICATIONS AND through which thousands of lives are improved in Hen- Pictured above, from left are Matt, Nick, Connor, parents Linda and Jim; Karis, Joe, dricks County, and give them a few examples. Maridee and Brittany. EVENTS MANAGER Ellen Mathia
  • 30.
  • 31. Do not forget the QR Code golden rule: Always scan your QR Code, and scan it again before printing it!
  • 32. VIDEO, VIDEO! • Record those speeches • Record sermons and meetings • Interviews with members • Events • Podcasts? Well…
  • 33. The Annual Celebration Dinner PRE-EVENT News releases Facebook posts Print invitations Online reservations Reminders Twitter antici-chats Print the programs Schedule & program online Print Annual Report E-Newsletter Embed recent activities in QR codes in Annual Report EVENT NIGHT Video of event Live Twitter feeds & chats Video interviews FB Postings POST-EVENT Thank you letters Post videos on FB Print newsletter Embed video in print newsletter
  • 34. Communications Calendar 2013 News Additional Print eNews Press Releases Advertising Digital Marketing Media Projects Newsletter Q1 FOCUS: Opportunity Fund Cycle, HC Gives, Annual Dinner, Annual Report Jan Oppty. Fund Cycle 1 Opportunity Fund FAFSA Days Open Doors Marketing Plan Opp Fund FB Scholarships Cycle 1 reminder New Board FAFSA Days FB & tweets Members FAFSA Days YouTube board video FB Opportunity New signage New board Fund members Feb New board Scholarships Scholarships Open Doors Annual Report start HC Gives planning Feb. members FAFSA Days Parks Trail FAFSA Days reminder Tunnel painting video, pix reminder Tunnel Painting FB LHC Reunion LHC Reunion live tweets; FB FAFSA Days Eric IUPUI panel Mar Opp. Fund Cycle 2 Annual Dinner Annual Dinner Annual Dinner Golf Outing Save Day HC Gives soft launch open Jordan's Place Opp. Fund Cycle 1 Opp Fnd Cycle 1 Ann Dinner invites / WAR on Twitter recipients recipients evite Annual Report to printer Grant totals
  • 35. Media Goal 2013 YTD 2012 Total 2011 Social Media Goal 2012 YTD 2011 Advertisements Facebook Print Total Likes 155 147 Flyer 12 14 17 Posts 2 9 HCBL/ICON 12 26 15 Reached 36 37 Other 2 3 6 Talking About 17 3 Online -Flyer Ads YouTube Views - Skyscraper 80,000 108,668 74,173 # of videos 4 - Click-thru's 150 143 114 # of total views 41 - Views - Leaderboard 35,000 73,063 34,294 Grants Goal 2013 YTD 2012 2011 Click-thru's 600 123 57 Total Grants / Perm or Pass Thru $ 10,177 $ 684,151 $735,333 Hits Permanent Funds - Amt $ 3,000 $ 291,081 $293,064 Press Releases 20 31 15 Permanent Funds - # $ 2 312 311 Articles e Permanent Funds - Avg $ 1,500 $ 933 $ 942 Flyer 20 20 18 Pass Thru Funds - Amt $ 7,177 $ 393,069 $435,142 HCBL/ICON 10 11 8 Pass Thru Funds - # 14 330 363 Other 10 11 6 Pass Thru Funds - Avg $ 513 $ 1,191 $ 1,199 Mentions Total Grants By Program $ 10,177 $ 517,327 $735,333 Flyer 20 12 14 Health & Human Services 64% 53% 48% HCBL/ICON 10 10 9 Community Enhancement 0% 22% 20% Other 5 9 6 Education 0% 9% 15% Newsletter Goal Dec-12 2011 Youth 8% 3% 8% Mail 3,200 3,274 2,768 Scholarships 0% 9% 7% E-mail 1,600 1,791 1,298 Arts 0% 2% 2% View (open rate) 25% 23.43% 25.50% Parks/Recreation 0% 2% 0% Click Thru 5% 3% 3.00% Religious 0% 0% 0% Total Clicks 45 NA Opportunity Fund $ 61,145 $114,190 Most Popular Donor List Newsletter Investments Goal 2013 2012 2011 Bounced 10 5 11 Return 11.41% -3.84% Unsubscribe 0 2 4 Spend Rate 4.00% 4.00% 3.50% Forwards NA - Board Involvement Goal 2013 2012 2011 Website Goal 2012 Total 2011 Board Meeting (Hrs) 167 52 194.25 NA Visits/Unique visits 13,503 9,253 Committee Meeting (Hrs) 491 15 484.5 NA Unique visits 8,260 5,724 Personal Contribution 23 10 26 NA Page views 30,196 19,461 Item Donated 19 1 22 NA Pages per visit 2.24 2.11 # Donor Prospects 135 2 19 NA Average time on site 2:15 1:47 # volunteers 54 1 3 NA Direct Traffic 51.94% 32.28% Search engine 48.51% 46.90%
  • 36. Twitter tracking "@" followers "@" new # of tweets Retweets Referrals to website Referrals to blog

Notes de l'éditeur

  1. STRENGTHEN each OTHERNew media DOESN’T supplant COMPLEMENTSNeed NEW:Expand and secure FUTURE GROWTHNeed TRADITIONAL to retain STABILITYMAXIMIZING toolsREQUIRES PLANNINGSTRUCTURERESEARCHTIMES of TRANSITION: Need BOTH(WHEN TV WAS NEW, treated like radio)
  2. HOW sort through all THE options?INCREASING NUMBER of TOOLS available to us, how do we choose?(Where find the TIME to consider all the options, when there are so MANY and they are changing so FAST?)HOW FIT into CURRENT PROCESSES for reaching out to our audiences?HOW TO PILOT this flight deck of tools and tactics.
  3. COHESIVENot fragmentedCONSISTENTRecycle, repackage, repeatREINFORCE MISSIONCan be subtle; you’re writersDoesn’t’ have to be obvious or a sledgehammer
  4. (and) direct mail correspondence, bulletins (and bulletin boards)MeetingsPhone campaigns
  5. A few years ago had no idea that a brief video could capture 80 million people in two weeksSocial mediaTwitter and Facebook alone give you access to more than 1 billion people on this planet. (About 15 percent of the human race.)Nothing else comes close.The Super Bowl averages 110 million.
  6. Digital Media exhaustion.
  7. INDIVIDUALS AND GROUPS SELF ORGANIZE around:OrganizationsBrandsEspecially nonprofit causes and Organizations like FB’s Birthday Give BackIndividual’s controlFACILITATES COLLABORATION & CONNECTIONCrowd-sourcingDEEPENS RELATIONSHIPS & ENGAGEMENTS with organizationSOCIAL MEDIA LISTENING & INTERACTION is free research!
  8. ESTABLISHEDReputablePrinting Press. Quill pens.FAMILIARComfortableWhat they expect.COMPLETEWhen done, done. Check it off.SELF-CONTAINEDNo interaction. One-way Closed loop (later: embedding new media) Static, not dynamic
  9. Your Organization’s EXISTING relationships:MAINTAIN healthy level involvement.Is participation falling off?Decreasing for certain events, activities?Contributions? Volunteering?NURTURE Less interest, apathy?Disconnected?EXPANDIncrease connection, affinity
  10. FINDING New MembersWhere are they?Who are they listening or talking to now?ATTRACT/APPEALWhat do they want?What are we competing with?COMMITAfter they show interest, how do we help them make a commitment?
  11. How are we currently communicating?How do these groups want to hear from us?Phone calls, emailsLetters, visitsNewslettersTweets?FB Posts?BEFORE we adopt new platform, need to know it’s probably (not certainly) might be right for our audience.
  12. Generation Gap WWII and BBs was political, socialNow it’s technologicalAt an event, check it outOlder adults reading program or checking emailYounger ones like a chicken farm, tweet, tweet, tweetMost senior adults want to hold a vocal conversation, hold communications in their hand, read at leisure,( even online at leisure).Millennials, Gens X & Y have a sense of urgency
  13. ALWAYS EXCEPTIONS!
  14. From United Methodist Communications website
  15. RESEARCH YOUR AUDIENCEAt meetingsBefore and after worshipDuring eventsProvide an incentive to return; win a surprise basket, a $10 card to Starbucks, etc.Make it anonymous if preferable
  16. Growth potential for organization? Attract one or more of our constituencies?Reasonable ROI in advancing our goals and strategies?Fit our needs…Move goals and org. forward? Or just creating. posting to say we’ve created, posted, and hope somebody out there reacts?As professionals, judgment call about what’s worth it and not. So many hours in day.
  17. Labor-intensive. Before you leap into a new media platform –ANY new platform – you have to consider the time, the learning curve, the maintenance required.Can you launch without detracting from/interfering with your current set of comm tools?Are you and your org. willing to experiment with these and, if they’re not enough bang for the buck, let them go?
  18. Similar to barcodes (1-dimensional)Used by bus./industry to track inventory and embed pricesInvented in Japan, used there over a decadeBusiness: Customers want immediate access to what’s relevant to them.Large billbd Times Square promoting Internet Week.“QR Code Killer” Homicidal maniac uses QR Codes to taunt the cop on his trail.QR Tattoos
  19. Turns static, traditional messaging into interactive expMore memorableDeeperTies objects in real world to online contentEngages people offline into an online experienceCan be placed anywhere! Bus. Cards, ads, tshirts, hats, bags, event programs, nametags, annual reports, brochuresNo limit to what or how much you can shareEncourages more sharing
  20. Do our congregants have smartphones?What campaign or messages is most suitable for?What online content do we want to direct people to? Event signup?Video?If your code leads readers to your main webpage, they’ll never scan again.You have to have a payoff:It isn’t your website!
  21. Might include brief instructions “scan me with your smartphone” or where they can get scanner appsNeed strong contrast work properly, although can get in color.Larger codes scan better. 1 x 1 inch with a little white space surrounding is as small as you want to go.Always test your code to make sure works.DON”T place in the fold of a print publication, where user has to hold it flat and open to get a good scan.Adding text helps you identify and store, also informs your audience – even if it’s placed inside a story or feature. Use your own judgment about whether you need need captions, but I find them helpful.
  22. Use QR Codes to augment rather than tell a story, so that not having the capability or inclination to use it won’t detract from main message.You’re not limited to just one code. Create diff. for diff. target audiences, services, connect to FB, hear a sermon.Can place code about anything: Business cards, ads, t-shirts, hats, bags, calendars, event programs, nametags, reports, brochures. I scanned one in a ladies bathroom and got a free coupon for hot wings.Even QR tattoos!“Living Headstones” has created QR code links from cemeteries to a website with a memorial page.Some code generator sites include analytics and tracking to allow you to view how many are snapping the codes and landing on the content.That’s the Naperville IL public library.
  23. Color 1 & 2)Artistic effects &odd shapes (3, 4
  24. People love to see themselves on cameraGoal is to create convenient transition between electronic and print
  25. People love to see themselves on cameraGoal is to create convenient transition between electronic and print