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Using  social media  in your communications  campaigns and doing a great job of it
   Here’s what I’ll cover today: ,[object Object],   campaign: in a nutshell ,[object Object],   (Cancer Society Daffodil Day example) ,[object Object],   (Featherston Facebook example) ,[object Object],  + the rewards    (Twitter example)
   Here’s what the notes will cover: ,[object Object],  addresses and what they’re good for ,[object Object],  media easier ,[object Object]
 Addresses for the case studies shown today,[object Object]
Adding social media to your communications campaign
   Social media is fast and happening now
   Social media.    It’s about people: not about technology Before you chose your social media tools: ,[object Object]
 Who are your target audience(s)?
 What are your key messages?
 Have a detailed risk strategy: understand the   worst-case scenario before you start.  ,[object Object]
 Who can help you run your campaign?
 How will you measure success?,[object Object]
Check the demographic of each   Ask other people what their recommendations are Know your tools limits and how it can be customised
Still stuck?  Ask Google Check http://mashable.com
Best practice Facebook
Customise content
How to be part of the community
Three simple rules   Listen before talking   Let go of ego  Share what you know
Who should be online for you?

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Ideas Shop using social media in campaigns

Notes de l'éditeur

  1. Planning is essential so you can be timely and so your campaign is managed well
  2. Detailed risk strategy: Cancer Society example. Sit down with your clients and brainstorm the worst case scenario. The best idea is to include workmates who have nothing to do with the project who will have a fresh perspective. Social media works so quickly that you need to know your doomsday prediction and how to handle it well before your launch.Restrictions. Although it’s not best practice, there will be times when you need to lock down settings. Understand your restrictions before you begin and set these from the outset.Help – divest the ownership for a better campaing.Measurement – lots of tools that can do this for you and I’ll run through some of them here. Others are in the notes. Reporting on social media helps demonstrate its worth.
  3. Create a welcome screen and people see the first time they come to the page.Control the messages they see.Give your page a professional look and feelUse the free application Static FBML to create the effect. Some HTML code needed but Google what you need or ask an IT-literate friend
  4. Work Facebook to what you want.Static FBML, Extended Info and More Extended Info are great free applications
  5. Be an active member of your page – that way when something happens you know about it.Story about managing risk – responding to comments in a friendly way.
  6. Post regular status updates – these will show on your followers wallFor big announcements – or a bunch of small announcements message your fansCheck insights to find out how your fans are responding.
  7. People online during their social time are more likely to check in on your page, twitter feed etc. Their friends can keep an eye out too and let them know about anything risky that’s happening
  8. At Ideas Shop I’m online most so handle our blog and manage our twitter account.