SI KM Leaders Call - Using Expertise
•Télécharger en tant que PPT, PDF•
7 j'aime•1,517 vues
![Our purpose ,[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Recommandé
Recommandé
Contenu connexe
Tendances
Tendances (8)
En vedette
En vedette (20)
Similaire à SI KM Leaders Call - Using Expertise
Similaire à SI KM Leaders Call - Using Expertise (20)
Plus de Matthew Moore
Plus de Matthew Moore (20)
Dernier
Dernier (20)
SI KM Leaders Call - Using Expertise
- 1. Using Expertise - The Story So Far Matt Moore Innotecture November 2009
- 5. Narrative
- 15. Role Knowledge Relational Knowledge Experience Technical Knowledge Skill Memory Know-how Templates, procedures, routines, practice, OJT Know-who Directories, introductions,networking, trust-building Can-do Training, coaching, practice Remember-why Documentation habits, storytelling, team-based working Can Diagnose and Decide Repeated and improving practice, career planning, placements, OJT, mentoring, shadowing, cognitive task analysis Know-what Training, study, qualifications What do we need to retain? Source: Patrick Lambe
- 17. Survey
- 19. How critical is expertise/experience to your organisation's survival? 0 = no importance, 5 = critical.
- 20. Has a failure to manage or access expertise ever led to an operational failure in your organisation? Please give examples where relevant.
- 21. Does your organisation have a risk mitigation strategy to protect against loss of experience/expertise?
- 22. Role Knowledge Relational Knowledge Experience Technical Knowledge Skill Memory Know-how Templates, procedures, routines, practice, OJT Know-who Directories, introductions,networking, trust-building Can-do Training, coaching, practice Remember-why Documentation habits, storytelling, team-based working Can Diagnose and Decide Repeated and improving practice, career planning, placements, OJT, mentoring, shadowing, cognitive task analysis Know-what Training, study, qualifications What do we need to retain? Source: Patrick Lambe
- 23. Which aspects of expertise are valued in your organisation and how strongly? You only need to choose the relevant ones.
- 24. Score the importance of the following expertise/experience challenges for a current or previous organisation, 0 = no importance, and 5 = critical importance
- 25. Participative research project: “ Using and leveraging expertise in organisations” http://usingexpertise.blogspot.com Organised by Patrick Lambe Straits Knowledge www.straitsknowledge.com and Matt Moore of Innotecture http://innotecture.wordpress.com Take our “Managing Expertise” Survey! http://tinyurl.com/expertisesurvey