Introducing Flint Professional Services Presentation Issue2.0 Jd

1. Flint Professional Services PortfolioCustomer references 1 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009

2. What we do 2 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Professional Services Specialist Resourcing Managed Services Specialist Consultancy

4. Technical Management and Coordination

5. Feasibility Studies

6. Product Design and Software Development

7. Network Design and Planning

8. Configuration Management

9. Site Management

10. Installation and Commissioning

11. Application Verification

12. Multi Vendor Conformance & Interoperability Test

13. Revenue Assurance

14. Integration & Migration

15. O&M Management & Performance Assessment

16. Network Performance Analysis

17. Network Intelligence & Investigation

18. Training & Accreditation

19. Specialist Resourcing

20. Project Management

21. Mobile Packet Core expertise

22. Mobile Circuit Core expertise

23. Specialist Consultancy

24. Expert Technical Witness

26. Flint is helping to resource Starent projects with specialists in mobile packet core domain Mobile Packet Core expertise 5 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Specialist Resourcing Customer business challenge Efficiently sourcing permanent and temporary technical specialist engineers with packet core competence Global provision via a single service provider (UK, Australia, Germany, France, Hungary, Qatar, Romania, South Africa, Ireland, Netherlands, Portugal and Ghana) Support needed from a supplier Recruitment of people with recognised key competencies in mobile packet core technologies / IP infrastructure Fast ramp up of recruitment services to meet business needs Flint delivers Great people with the right competence and capability Genuine appreciation of realisable business benefits Proven ability to understand your technical scope Proposed alternative solutions to ensure the most cost effective outcome Fast mobilisation Managed and accountable performance Benefits Reliable and proven competence selected by credible technical recruiters An expedient cost effective solution

27. Mobile Circuit Core expertise Flint is helping to resource T-Mobile projects with specialists in mobile circuit core domain 6 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Specialist Resourcing Customer business challenge Efficiently sourcing permanent and temporary technical specialists engineers with circuit competence Global provision via a single service provider Support needed from a supplier Recruitment of people with recognised key competencies in mobile circuit core technologies Fast ramp up of recruitment services to meet business needs Flint delivers Great people with the right competence and capability Genuine appreciation of realisable business benefits Proven ability to understand technical scope Proposed alternative solutions to ensure the most cost effective outcome Fast mobilisation Managed and accountable performance Benefits Reliable and proven competence selected by credible technical recruiters An expedient cost effective solution

28. Flint has helped Ericsson and O2 manage testing activities for the Nortel Packet core swap out Customer business challenge Test management process for Ericsson mobile packet platforms Secure test methodology provision to ensure confidence of implementation Support needed from a supplier To determine the test and verification objects for the implementation of the new Ericsson SGSN and GGSN platforms to ensure fit within the existing O2 network and services portfolio Flint delivered Test management capability with proven understanding of appropriate methodologies Significant technical expertise in appropriate vendor platforms to support verification activities Benefits Project timescales met to support implementation Confidence that the product was fit for purpose and hence network implementation Technical Management & Coordination 7 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

29. Managed Service Technical Management & Coordination Flint is helping Starent and Vodafone manage testing activities for the Ericsson packet core swap out Customer business challenge Test management process for Starent mobile packet platforms Secure test methodology provision to ensure confidence of implementation Support needed from a supplier To determine the test and verification objects for the implementation of the new Starent SGSN and GGSN platforms to ensure fit within the existing Vodafone network and services portfolio Flint delivers Test management capability with proven understanding of appropriate methodologies Significant technical expertise in appropriate vendor platforms to support verification activities Benefits Single point of coordination of multi country requirements Customer confidence as activity managed by highly competence independent provider 8 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009

30. Managed Service Technical Management & Coordination Flint is supporting Lebara tomanaging testing activities for the network deployment of the Ericsson Charging System 4.0 Customer business challenge Defining the methodology for the acceptance of the charging system platform from Ericsson including Lebara customisations and interconnects No loss of billing data during introduction Support needed from a supplier Acceptance planning which supports revenue auditable implementation Flint delivers Acceptance methodologies Definition of acceptance tests Agreement of acceptance plan with Ericsson Attendance at Ericsson/Lebara meetings Preparing Lebara staff for operational readiness Benefits Mentoring and knowledge transfer to Lebara in vendor acceptance testing processes and mechanisms Readying Lebara for operational service 9 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009

31. Flint defined Ericsson’s proposal for the outsourcing of BT Network Operations Customer business challenge To win the outsourcing of BT’s Network Operations Support needed from a supplier The understanding of BT’s Network Operations Staffing and costs Viable proposal to present to BT Flint delivered Feasibility study Methodology for the outsourcing agreement Cost saving model Benefits Timely specialist resources available with innovative business models Helped develop ongoing business for the support of ‘legacy’ and 21C networks Supported discussions regarding other opportunities for Ericsson Feasibility Studies 10 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

32. Flint has developed a bespoke tool set for configuration management in mobile and data networks Customer business challenge Increasing end user experience by ensuring network configuration is optimized efficiently at lowest cost Support needed from a supplier Application tool set and CM process definition Flint delivers Specialist expertise in configuration databuild management Requirements capture, definition and development of bespoke software applications Customer support, training and user documentation Usable applications based on extensive engineer hands on experience Benefits Application provides a non invasive approach to CM auditing User friendly environment Low impact on operator resources and time Product Design & Software Development 11 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

33. Flint has developed a bespoke tool set for performance management in mobile networks Customer business challenge Near real time understanding of the demands and stresses on networks and vital systems Support needed from a supplier Detailed trending of your network utilization, act with confidence and decide how much to sweat your precious network resources Focus on resolving issues and improving performance, rather than mining data Achieving a best in class network Flint delivers Objective independent auditing and analysis Ability to use generic project management processes Proven ability to successfully manage projects of significant size and scope Bring together specialist synergies to deliver on the latest technologies Benefits Make better use of staff and budgets Reduce the time to detecting performance issues Increase the time to resolution of performance issues Benefit from Flint’s extensive experience and knowledge in the mobile telecoms industry, all of which are built-in to our automated analysis and reports Product Design & Software Development 12 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

34. Flint is helping Ericsson design and plan T- Mobile’s network Customer business challenge T-Mobile is redesigning it’s core network for soft switch implementation T-Mobile is redesigning it’s network for a shared radio access network (MBNL) Support needed from a supplier In depth expertise of the network design and planning processes both within Ericsson and T-Mobile Flint delivers 15+ years of network design and planning experience In depth knowledge of existing and new layered network architecture Developed and evolved / improved processes to meet business needs Training and mentoring Benefits Cost control Mentoring and knowledge transfer to build competence whilst ensuring fast mobilisation Network Design and Planning 13 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

35. Flint is helping Ericsson design and plan O2’s packet corenetwork Customer business challenge O2 is migrating it’s packet core network from Nortel to Ericsson Support needed from a supplier Packet core requirements capture In depth expertise of the Ericsson products and how new technologies could be implemented in the network High level and detailed level network design Flint delivers 15+ years of network design and planning experience In depth technical knowledge of packet data technologies and supporting architectures Detailed knowledge of Ericsson products and technologies Training and mentoring Benefits Technical guidance and advice Mentoring and knowledge transfer to build competence whilst ensuring fast mobilisation Network Design and Planning 14 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

36. Flint is improving network quality for o2 Customer business challenge Increasing end user experience by ensuring network configuration is optimized efficiently Support needed from a supplier A detailed understanding of typical GSN environments Specialist expertise in configuration databuild management Ability to implement continuous improvement in network data structures Flint delivers Advisory support for configuration management, design, implementation and system management Automated configuration management solutions Customisationfor all network topologies Benefits Operational excellence as a competitive advantage, an observable improvement in user experience and quality of service Reduced OPEX Configuration Management 15 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

37. Flint is managing site activities for Ericsson Customer business challenge Site activities managed within all statutory and customer contractual requirements Short term need to manage a peak of activities Ability to provide the service internationally Support needed from a supplier Flexibility to meet project requirements including H&S and CDM Fast mobilisation Ericsson specific product and service knowledge Flint delivers Flexibility to meet peaks of site management activity Proven industry experience over a number of years Genuine understanding of statutory requirements Specific vendor product and process knowledge Benefits Flexibility to meet short terms needs without increasing permanent headcount Using an established trusted service provider known to operators Site Management 16 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

38. Flint is helping to rationalize test environments for Ericsson Customer business challenge Rationalization of test facilities to strict budget and timescales Maintenance of ongoing test programmes Crucial delivery dates to free up business real estate Support needed from a supplier Fast mobilisation Flexible working to ensure support of existing test programmes within the overall original project timescales Flint delivers Installation and commissioning engineers with experience of Ericsson and other non Ericsson equipment and practices Flexible approach to installation / commissioning programmes to meet business needs Solutions to installation engineering issues and risks Benefits Test environment successfully relocated with minimum down time Test programmes maintained Reduction in OPEX Installation & Commissioning 17 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

39. Flint is managing MVCT activities for Ericsson and BT Customer business challenge To support interoperability of network elements/nodes within a multivendor network Support needed from a supplier Help/Response to technically manage, analyse and perform testing for a multivendor network deployment Flint delivers Inter-Vendor Review of Compliance Vendor Development Testing Generic Inter-Operability Testing (IOT) Multi Vendor Integration Benefits Independent issue assessment Joint vendor IOT report with a mutually agreed list of compliances and/or non compliances and any agreed resolutions Multi Vendor Conformance & Interoperability Test 18 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

40. Flint verified Inmarsat’s pre-paid charging system Customer business challenge To be confident that the system accurately charged for the services Support needed from a supplier Agree scope for all call cases and services for revenue assurance check Audit definition for CDR format and fields Validate CDR collection method and processing Performance of individual CDRs or volume traffic generation CDR correlation and reconciliation Flint delivered End to end charging revenue flow Validation of charging output generation process Benefits Proven data collection and post processing Accuracy of charging system Revenue Assurance 19 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

41. Flint helped Ericsson and O2 migrate from Nortel to Ericsson packet core Customer business challenge Migrate from a legacy system to a true 3G network solution Support needed from a supplier Expertise in planning and implementation for the transition of radio resources from the legacy Nortel SGSN’s to the Ericsson implementation Expertise in planning and migration of consumer and corporate APN’s from the existing Nortel GGSN’s to Ericsson Flint delivers Migration competence gained and developed over a number of years Change over process knowledge and methodologies to ensure successful migration activities are achieved Benefits Low risk transition achieved Lowest possible impact to end customer experience Integration & Migration 20 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

42. Flint supported Ericsson and Inmarsat in migrating R-BGAN from Thuraya to I-4 satellites Customer business challenge Migrate R-BGAN from Thuraya satellite infrastructure to Inmarsat’s newly deployed I-4 satellite system Support needed from a supplier Expertise in planning and implementation for the transition of radio resources from the legacy Thuraya to the I-4 system Flint delivers Migration competence gained and developed over a number of years Change over process knowledge and methodologies to ensure successful migration activities are achieved Benefits Low risk transition achieved Zero impact to end customer experience Delivered considerable cost savings over project budget Integration & Migration 21 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

43. Managed Service Integration & Migration Flint is helping Ericsson and H3G with the integration and testing of new VAS platforms and services Customer business challenge Competence and resources for the integration of new VAS platforms and services Support needed from a supplier Provision of expertise in test planning and implementation of VAS Additional resources with key specialist competence Flint delivers Understanding of leading edge diverse VAS platforms and services Multi skilled resources with end to end project life cycle knowledge Benefits Flexible and fast implementation of VAS services Tailored integration and testing to facilitate new end customer service launches 22 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009

44. Flint has trained Inmarsat engineers in mobile core technologies Customer business challenge Fast competence build up for R-BGAN and BGAN networks for Pre Paid, Intelligent networks, MoIP, GPRS and APN design Support needed from a supplier Relevant up to date training Intensive fast build up of competence Flint delivers Bespoke training packages to meet customer needs Flexible locations (on site as required) and attendee rates Appropriate documentation carefully targeted for engineers Benefits Fast competence build Cost effective solution as held on customer’s sites Specifically targeted towards the Inmarsat network Training & Accreditation 23 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

45. Flint has trained O2 engineers in mobile core technologies Customer business challenge Fast competence build up for R-BGAN and BGAN networks for Pre Paid, Intelligent networks, MoIP, GPRS and APN design Support needed from a supplier Relevant up to date training Intensive fast build up of competence Flint delivers Bespoke training packages to meet customer needs Flexible locations (on site as required) and attendee rates Appropriate documentation carefully targeted for engineers Benefits Efficient competence build as targeted towards O2’s specific requirements Held on customer’s sites with least disruption to ongoing activities Targeted towards the O2 network structure and requirements Training & Accreditation 24 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

46. Flint has trained engineers in Starent GSN technologies Customer business challenge Fast competence build up for Starent SGSN and GGSN Support needed from a supplier Relevant up to date training Intensive fast build up of competence Flint delivers Bespoke training packages to meet customer needs Flexible locations (on site as required) and attendee rates Appropriate documentation carefully targeted for engineers Benefits Engineers Gained wider understanding of data technology Cost effective solution as held on customer’s sites Specifically targeted towards the Starent product provision to live customers Training & Accreditation 25 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Managed Service

47. Flint utilised its expertise and reputation to help resolve France Telecom $800M law suit in the Middle East Customer business challenge Defence of a high profile law suit covering billing fraud Find a credible independent technical witness prepared to work in a confrontational environment Support needed from a supplier Trustworthy, credible and independent In depth network expertise including accounting and billing technical expertise Flint delivers Cultural understanding Recognised and independent expert analysis and recommendations Benefits Expedient conclusion Successful conclusion supporting a continued customer / operator relationship Expert Technical Witness 26 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Specialist Consultancy

48. Professional Services - Why choose Flint? 27 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009 Always striving to realise customer business benefits Broad and deep understanding of today’s technology Customer Managed and accountable performance Fast, efficient mobilisation Providing alternative solutions that provide the best possible cost effective outcomes Great people with the right competence and capability PROVEN PERFORMANCE

49. “always working with great people” 28 Ref: Flint_0905-0056-Issue2.0 Date: 15/09/2009