Personal Information
Entreprise/Lieu de travail
Toronto, Ontario Canada
Secteur d’activité
Consulting / Advisory
Site Web
www.CustomerFocusConsult.com
À propos
See: www.customerfocusconsult.com
Customer service consultant with deep and wide experience. When you hire me you will achieve profitable results – faster and better.
Your organization will be refreshed through the needs of your customer.
At present I do much work around managing and improving the day-to-day customer service. I use a widely proven and affordable Customer Experience Workshop methodology for quick results and developing a longer-term game plan. It invariably provides high value to my clients.
Also, I have found that many B2B companies have insufficient insight in their Share of Wallet of key customers and who loses and wins. My work provides concrete insight in
Mots-clés
customer focus
customer satisfaction
customer service
customer experience
moments of truth
customer loyalty
customer service consultant
customer service management
Tout plus
Présentations
(2)Personal Information
Entreprise/Lieu de travail
Toronto, Ontario Canada
Secteur d’activité
Consulting / Advisory
Site Web
www.CustomerFocusConsult.com
À propos
See: www.customerfocusconsult.com
Customer service consultant with deep and wide experience. When you hire me you will achieve profitable results – faster and better.
Your organization will be refreshed through the needs of your customer.
At present I do much work around managing and improving the day-to-day customer service. I use a widely proven and affordable Customer Experience Workshop methodology for quick results and developing a longer-term game plan. It invariably provides high value to my clients.
Also, I have found that many B2B companies have insufficient insight in their Share of Wallet of key customers and who loses and wins. My work provides concrete insight in
Mots-clés
customer focus
customer satisfaction
customer service
customer experience
moments of truth
customer loyalty
customer service consultant
customer service management
Tout plus