Ageable Aging2.0 Discovery presentation 3 Nov 2020
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Aging2.0 November 3 2020 webinar - SPOTLIGHT Discovery - Designer in Residence Program featuring Ageable and Whitely Foundation
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Ageable Aging2.0 Discovery presentation 3 Nov 2020
- 1. Welcome to Discover. Designer in Residence Discovery - Alice, Ela & Ageable Showcase partner - Whiteley Village Alison Benzimra - Whiteley Foundation Manager John Lamb BATA - Disability and Digital Exclusion Jenny Marshall - Open Age
- 2. Welcome to Discover. Discovery Workshop Maggie Piggot - Open Age Caroline Needham - London Rainbow Sue Kirby - Whiteley Resident
- 4. The Designer in Residency. A collaboration between Ageable and Aging 2.0 + Ela Neagu
- 9. Discovery is all about understanding. How can we learn as much as possible about people’s lives & the challenges they face in order to design with care
- 10. Dementia Advisor. Case Study - thinkpublic/dott07/Alzheimers Society
- 13. How can I get to the heart of this challenge?
- 14. What to learn first? Desk based research Reaching out to communities, join groups & hear stories What do we know already? What exists now? Universities & research studies
- 15. How can I get to the the heart of the people I am designing for?
- 16. Types of researching. Interviews / Questionnaires / Cultural Probe Design-led-ethnography Shadowing Workshops
- 18. What to learn first? Start broad Ask open questions Giving people the chance to shift/refine focus
- 20. Diversity & Scale. Reaching out to a wide audience (social/cultural/economic/race/gender) Finding & recruiting participants Making it as financially viable as possible
- 21. Stakeholder Mapping. Map your stakeholders Who are you designing for? What/who are their networks and systems of support? Who are the other stakeholders that make up the system?
- 23. What we know Who are the key people and what are their needs and motivations? What are the key opportunities you are starting to see?
- 24. What we don’t know ? Refined focus Re-visit who your customer is Insights > Personas
- 25. Checklist: Do you feel like you have become a mini expert in the area Do you understand the complexities of the subject? Do you have a clear map of everyone’s challenges? Are you itching to get to the next phase? Are you starting to see patterns/common ground?
- 26. Showcase Partner - Discovery Workshop
- 27. Whiteley Village. Alison Benzimra - Whiteley Foundation Manager Maggie Piggot - Open Age (High Interest) Caroline Needham - London Rainbow (Med Interest) Sue Kirby - Whiteley resident (Low Interest)
- 28. “How can we reach our residents through covid?”
- 33. Let’s grab a cuppa. Take a few moments to digest what we’ve listened to & been inspired from.
- 35. Dig Deeper Ask some of those questions again to help uncover your challenge and ‘dig deeper’. Challenge Assumptions, understand the route cause, concentrate on learning about the problem not the solution. What are the unknowns?
- 36. Discovery Research Create a plan of research What I know & What is still to discover? What is there to learn and research first? How might you go about this?
- 37. Sharing & Learnings Let’s share how people are feeding back. How have you found the session, what you took from it? Can you share a little about your challenge - Dig Deeper - Discovery research.