Slides for a trustmojo talk on the architectures for trust originally held at Pixelache Helsinki 2007.

1. Architectures for
participation
t
s
u
r
T

2. Trust comes in
many flavors

3. The internet as a
medium

4. We exist in the
medium

5. Architectures of
ourselves

6. Why do we need
trust?

7. Trust is a balance
between knowledge
and ignorance

8. Trust is a reducer of
social complexity

9. Calculus-based trust
Identification-based
trust

13. Expressions
Explicit Implicit

14. Rely on the user
or the system?

15. Does
everything
for
you

16. Does Everything
Does
nothing
for
you

17. “Rely on the users…”

18. Ambiguity by
Architecture

19. Babe, I got to go,
my cash card is
running low…

20. “Limitations as
Limitations”
“Limitations as
enablers”

21. Limitations as social
resources

22. They take the blame

23. It’s not about the
“share” button

24. It’s not about the
“rate this” button

25. It’s about being
sensitive

27. Different trust forms

28. Different ways of
influencing trust

29. Different trusting
behaviors

30. Different trust forms
are good for
different things

31. But they all have one
thing in common

32. They reduce social
complexity

33. They enable
participation

34. Architecting for
trust…

35. …is architecting for
participation.

36. Alexander Ljung
alex@trustmojo.com
Eric Wahlforss
eric@trustmojo.com
trustmojo.com
strategyandinteraction.com