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Twitter Best Practices
Erin Blaskie - www.erinblaskie.com
@ErinBlaskie (Twitter)
Hash Tag - #twitterbp
About Twitter Best Practices
• Introduce you to Twitter tools, methods, etc. to get
the most out of Twitter.
• The information shared is not the best practices for
the entire planet - it’s about picking and choosing
what works best for you.
• Although there are tools and methods shared, don’t
overwhelm yourself with all of them. Fit it in
naturally to what you are doing now.
The Quick Twitter 101
• @NAME - A Twitter user’s handle - how you tag or notify
someone that you’ve tweeted them.
• DM - direct message - allows you to private message a user.
• RT - re-tweet - when someone’s tweet is then sent to another
person’s followers.
• Hashtag or #topic - a way to categorize a tweet as belonging
to a topic, conversation or specific subject.
• List - a way to categorize similar Twitter users together. For
example, people from Ottawa.
• Favorite - star icon - allows you to favorite tweets.
• More at http://www.erinblaskie.com/twitter-lingo-explained/
Manage Your Twitter Self!
• Organizing yourself on Twitter is important -
you don’t want to miss out on an @ reply or
stop engaging with people.
– Threadsy.com
– Hootsuite.com
– Tweetdeck.com
– Co-Tweet
– Variety of mobile apps
– Twitter.com
Managing Multiple Identities
• Sometimes one Twitter account doesn’t make sense.
Here’s when you should switch:
– If there is enough targeted Tweets, content, etc. to
warrant a second account.
– Example: ErinGames.com, my video game website and
YouTube channel, has its own account.
– Anything that you may consider selling later, building a
brand around, etc. should also be separate.
• Tools like Threadsy, Hootsuite, etc. will allow you to
track more than one Twitter account.
What to Tweet?
• Be authentic - even if it means deviating from
your ‘target market’ or ‘target topic’.
• Don’t over think it - the worst possible thing
to do is to become strategic about tweeting.
• Provide value - give your Twitter followers a
reason to follow you and to re-tweet you.
• Make it interesting - tweet out relevant blog
posts, send a video, post a picture, etc.
Balancing Personal & Business Life
• My rule on Twitter is that I don’t have rules for
myself.
• People like to see two sides to a person - it creates an
authentic experience for your followers.
• If the account is solely for business / broadcasting /
no engagement, make it a separate account and
make sure people know.
Sharing Information: Tips & Tools
• Use link shorteners to make it easier for people to re-
tweet. Ex: www.bit.ly.
• If you’re a blog owner, install Sociable or Share This
to make it easier for people to share.
• Use TwitPic.com to upload and share photos.
• When you want someone to see your tweet but you
don’t want to @ reply just them, use (at the end) /cc
@name.
The Power of the @
• @ People - when tweeting, always look to see if that
company, brand or person is on Twitter.
• Companies will appreciate you giving them publicity
and may publicly (or privately) thank you.
• People love to see that someone is appreciating what
they’ve done, sharing something they’ve worked on,
etc.
• Helps to build relationships - even with people that
may have seemed unreachable.
Why Bother With Hash Tags?
• Use a hash tag wherever you want to
categorize information.
• http://hashtags.org/ - to find hash tags and
see trending tags on Twitter.
• If you are hosting an event, doing a
promotion, etc. you should create a hash tag.
• Look to see if events you are attending or
organizations you follow have a hash tag
setup.
It’s Only a Star, Right?
• Favorite tweets that contain positive feedback
about you and / or your company.
• You can then add a favorite tweets widget to
your blog to share the info like a testimonial.
• Export the web pages containing just the
favorites to a document and then create a PDF
of feedback. Send to potential clients.
Auto-DMs & Pre-Programmed Tweets
• My biggest pet peeve on Twitter is auto-DMs. This is
when people send messages to all new Twitter
followers.
– Bad because it comes across as spamming.
– You’re not personally engaging what is what Twitter is all
about.
• Pre-programmed Tweets are okay, in my opinion, if
used sparingly.
– Use them during presentations at events to give people
something to re-tweet easily.
– Use them if you have a marketing milestone coming up.
Stalk Yourself!
• Make sure to regularly watch what people are
saying about you and your company on
Twitter.
• Respond to those twitterers and follow them
to build a good relationship.
• Use your Twitter tool (Threadsy, Hootsuite,
etc.) to create and store saved searches of
your company keywords.
Stalk Other People!
• How to find Twitterers to follow…
– http://search.twitter.com/advanced
– http://www.wefollow.com
– http://www.twitterel.com/
http://nearbytweets.com/
– Twitter Lists
– Checking for Twitter Icons on People’s Websites
– Include Your Twitter Info Wherever You Give
Contact Information Regularly
Follow Me, Follow You
• Who to follow:
– Follow people you find interesting.
– Follow companies that you respect, use, etc. as your
followers will see that.
• To follow everyone or not to follow everyone:
– Personal preference… I follow everyone because I use my
lists to segregate out those who I talk to regularly.
• Unfollow spammers or anyone not providing value.
Connecting Twitter to Other Mediums
• Tweetly Updater will send your blog posts to
Twitter automatically.
• You can setup Facebook and LinkedIn to also
receive Tweets.
• Ping.fm allows you to send a status update
once to every service you might use.
Questions & Connections
• Questions? Ask live or e-mail
erin@erinblaskie.com
• Follow me on Twitter:
www.twitter.com/ErinBlaskie
• Check out my blog:
www.erinblaskie.com

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Twitter Best Practices

  • 1. Twitter Best Practices Erin Blaskie - www.erinblaskie.com @ErinBlaskie (Twitter) Hash Tag - #twitterbp
  • 2. About Twitter Best Practices • Introduce you to Twitter tools, methods, etc. to get the most out of Twitter. • The information shared is not the best practices for the entire planet - it’s about picking and choosing what works best for you. • Although there are tools and methods shared, don’t overwhelm yourself with all of them. Fit it in naturally to what you are doing now.
  • 3. The Quick Twitter 101 • @NAME - A Twitter user’s handle - how you tag or notify someone that you’ve tweeted them. • DM - direct message - allows you to private message a user. • RT - re-tweet - when someone’s tweet is then sent to another person’s followers. • Hashtag or #topic - a way to categorize a tweet as belonging to a topic, conversation or specific subject. • List - a way to categorize similar Twitter users together. For example, people from Ottawa. • Favorite - star icon - allows you to favorite tweets. • More at http://www.erinblaskie.com/twitter-lingo-explained/
  • 4. Manage Your Twitter Self! • Organizing yourself on Twitter is important - you don’t want to miss out on an @ reply or stop engaging with people. – Threadsy.com – Hootsuite.com – Tweetdeck.com – Co-Tweet – Variety of mobile apps – Twitter.com
  • 5. Managing Multiple Identities • Sometimes one Twitter account doesn’t make sense. Here’s when you should switch: – If there is enough targeted Tweets, content, etc. to warrant a second account. – Example: ErinGames.com, my video game website and YouTube channel, has its own account. – Anything that you may consider selling later, building a brand around, etc. should also be separate. • Tools like Threadsy, Hootsuite, etc. will allow you to track more than one Twitter account.
  • 6. What to Tweet? • Be authentic - even if it means deviating from your ‘target market’ or ‘target topic’. • Don’t over think it - the worst possible thing to do is to become strategic about tweeting. • Provide value - give your Twitter followers a reason to follow you and to re-tweet you. • Make it interesting - tweet out relevant blog posts, send a video, post a picture, etc.
  • 7. Balancing Personal & Business Life • My rule on Twitter is that I don’t have rules for myself. • People like to see two sides to a person - it creates an authentic experience for your followers. • If the account is solely for business / broadcasting / no engagement, make it a separate account and make sure people know.
  • 8. Sharing Information: Tips & Tools • Use link shorteners to make it easier for people to re- tweet. Ex: www.bit.ly. • If you’re a blog owner, install Sociable or Share This to make it easier for people to share. • Use TwitPic.com to upload and share photos. • When you want someone to see your tweet but you don’t want to @ reply just them, use (at the end) /cc @name.
  • 9. The Power of the @ • @ People - when tweeting, always look to see if that company, brand or person is on Twitter. • Companies will appreciate you giving them publicity and may publicly (or privately) thank you. • People love to see that someone is appreciating what they’ve done, sharing something they’ve worked on, etc. • Helps to build relationships - even with people that may have seemed unreachable.
  • 10. Why Bother With Hash Tags? • Use a hash tag wherever you want to categorize information. • http://hashtags.org/ - to find hash tags and see trending tags on Twitter. • If you are hosting an event, doing a promotion, etc. you should create a hash tag. • Look to see if events you are attending or organizations you follow have a hash tag setup.
  • 11. It’s Only a Star, Right? • Favorite tweets that contain positive feedback about you and / or your company. • You can then add a favorite tweets widget to your blog to share the info like a testimonial. • Export the web pages containing just the favorites to a document and then create a PDF of feedback. Send to potential clients.
  • 12. Auto-DMs & Pre-Programmed Tweets • My biggest pet peeve on Twitter is auto-DMs. This is when people send messages to all new Twitter followers. – Bad because it comes across as spamming. – You’re not personally engaging what is what Twitter is all about. • Pre-programmed Tweets are okay, in my opinion, if used sparingly. – Use them during presentations at events to give people something to re-tweet easily. – Use them if you have a marketing milestone coming up.
  • 13. Stalk Yourself! • Make sure to regularly watch what people are saying about you and your company on Twitter. • Respond to those twitterers and follow them to build a good relationship. • Use your Twitter tool (Threadsy, Hootsuite, etc.) to create and store saved searches of your company keywords.
  • 14. Stalk Other People! • How to find Twitterers to follow… – http://search.twitter.com/advanced – http://www.wefollow.com – http://www.twitterel.com/ http://nearbytweets.com/ – Twitter Lists – Checking for Twitter Icons on People’s Websites – Include Your Twitter Info Wherever You Give Contact Information Regularly
  • 15. Follow Me, Follow You • Who to follow: – Follow people you find interesting. – Follow companies that you respect, use, etc. as your followers will see that. • To follow everyone or not to follow everyone: – Personal preference… I follow everyone because I use my lists to segregate out those who I talk to regularly. • Unfollow spammers or anyone not providing value.
  • 16. Connecting Twitter to Other Mediums • Tweetly Updater will send your blog posts to Twitter automatically. • You can setup Facebook and LinkedIn to also receive Tweets. • Ping.fm allows you to send a status update once to every service you might use.
  • 17. Questions & Connections • Questions? Ask live or e-mail erin@erinblaskie.com • Follow me on Twitter: www.twitter.com/ErinBlaskie • Check out my blog: www.erinblaskie.com