Knowledge management for professionals

KNOWLEDGE MANAGEMENT FOR
PROFESSIONALS
Esteban Romero Frías
www.estebanromero.com || @polisea || erf@ugr.es

How to build your
Personal Learning Environment
• A personal learning environment (PLE) is made of all the different
tools we use in our everyday life for learning (Atwell, 2007).
• PLE is a concept that refers to the set of tools, devices, connections
and networks that we use to learn (Romero-Frias & Arquero,
2013).
• Social network tools support learning activities by making
interaction, collaboration, active participation, information and
resource sharing, and critical thinking possible (Ajjan & Hartshorne,
2008; Mason, 2006; Selwyn, 2007).
Esteban Romero | @polisea

How to build your
PLE

Sketch you own

The Digital Competence Framework (DigComp 2.0) identiﬁes
the key components of digital competence in 5 areas:
1. Information and data literacy
2. Communication and collaboration
3. Digital content creation
4. Safety
5. Problem solving
https://ec.europa.eu/jrc/en/digcomp/digital-competence-framework
Digital Competence

Competence
areas
Dimension 1
Competences
Dimension 2
1. Information
and data literacy
1.1 Browsing, searching and filtering data, information and
digital content
To articulate information needs , to search for data, information and
content in digital environments, to access them and to navigate
between them. To create and update personal search strategies.
1.2 Evaluating data, information and digital content
To analyse, compare and critically evaluate the credibility and reliability
of sources of data, information and digital content. To analyse, interpret
and critically evaluate the data, information and digital content.
1.3 Managing data, information and digital content
To organise, store and retrieve data, information and content in digital
environments. To organise and process them in a structured
environment.
Digital Competence

2. Communication
and collaboration
2.1 Interacting through digital technologies
To interact through a variety of digital technologies and to understand
appropriate digital communication means for a given context.
2.2 Sharing through digital technologies
To share data, information and digital content with others through
appropriate digital technologies. To act as an intermediary, to know
about referencing and attribution practices.
2.3 Engaging in citizenship through digital technologies
To participate in society through the use of public and private digital
services. To seek opportunities for self-empowerment and for
participatory citizenship through appropriate digital technologies.
2.4 Collaborating through digital technologies
To use digital tools and technologies for collaborative processes, and for
co-construction and co-creation of resources and knowledge.
2.5 Netiquette
To be aware of behavioural norms and know-how while using digital
technologies and interacting in digital environments. To adapt
communication strategies to the specific audience and to be aware of
cultural and generational diversity in digital environments.
2.6 Managing digital identity
To create and manage one or multiple digital identities, to be able to
protect one's own reputation, to deal with the data that one produces
through several digital tools, environments and services.

3. Digital content
creation
3.1 Developing digital content
To create and edit digital content in different formats, to express
oneself through digital means.
3.2 Integrating and re-elaborating digital content
To modify, refine, improve and integrate information and content into
an existing body of knowledge to create new, original and relevant
content and knowledge.
3.3 Copyright and licences
To understand how copyright and licences apply to data, information
and digital content.
3.4 Programming
To plan and develop a sequence of understandable instructions for a
computing system to solve a given problem or perform a specific task.

4. Safety
4.1 Protecting devices
To protect devices and digital content, and to understand risks and
threats in digital environments. To know about safety and security
measures and to have due regard to reliability and privacy.
4.2 Protecting personal data and privacy
To protect personal data and privacy in digital environments. To
understand how to use and share personally identifiable information
while being able to protect oneself and others from damages. To
understand that digital services use a “Privacy policy” to inform how
personal data is used.
4.3 Protecting health and well-being
To be able to avoid health-risks and threats to physical and
psychological well-being while using digital technologies. To be able to
protect oneself and others from possible dangers in digital
environments (e.g. cyber bullying). To be aware of digital technologies
for social well-being and social inclusion.
4.4 Protecting the environment
To be aware of the environmental impact of digital technologies and
their use.

5. Problem
solving
5.1 Solving technical problems
To identify technical problems when operating devices and using digital
environments, and to solve them (from trouble-shooting to solving
more complex problems).
5.2 Identifying needs and technological responses
To assess needs and to identify, evaluate, select and use digital tools
and possible technological responses to solve them. To adjust and
customise digital environments to personal needs (e.g. accessibility).
5.3 Creatively using digital technologies
To use digital tools and technologies to create knowledge and to
innovate processes and products. To engage individually and collectively
in cognitive processing to understand and resolve conceptual problems
and problem situations in digital environments.
5.4 Identifying digital competence gaps
To understand where one’s own digital competence needs to be
improved or updated. To be able to support others with their digital
competence development. To seek opportunities for self-development
and to keep up-to-date with the digital evolution.

http://ikanos.encuesta.euskadi.net/index.php/566697/lang-en
Digital Competence

Why to manage our digital
information?
“Big Bang Data”, por Esteban Romero
con licencia CC-by-2.0 en https://flic.kr/p/sjoUcw
Infoxication
“Pocket Watch”, por reway2007
con licencia CC by-nc-sa-2.0 en https://flic.kr/p/a9bRdm
Shortage of time

How do the new
professionals learn?
Por Esteban Romero con licencia CC-by-2.0

Working Out Loud!
“Shout!”, por Jari Schroderus con licencia CC -by-nc-nd en https://flic.kr/p/49f8i

Mailing: tools and strategies
• Remove from email all those workflows that
are more efficient by other means.
• Manage email from your mobile devices.
• Keep the inbox as empty as possible.
• If you can answer an email in less than 2
minutes, do it.
• Avoid "responding to everyone”.
• You have to know how to end a mail chain.
• Process emails involving tasks and confirms
receipt.

Mailing: tools and strategies
• Test Smart Filters.
• Use filters to organize emails automatically (for example, notifications,
advertisements, bulletins, etc.).
• Eliminate social networking notifications.
• Sender and Subject are the key fields for determining the priority of a message.
• Be brief, concise and structured.Avoiding ambiguities will save time in the future.
• If you change the subject of the mail, change the Subject.
• Eliminate courtesy formulas when not needed.
• Use pre-designed answers.

Email + Apps

Online ofﬁce services:
tools and strategies
• Advantages of working online: share documents,
edit them together, publish content on the web,
etc
• Allow collaborative work.
• Powerful functions.

Google Drive

Google Drive
Services available

Google Drive
Publication of the questionnaire:
• Online with public URL.
• Embedded in a web page.
• Email.
You can do the campaign tracking
through URL shortener services
like bitly.com.

Google Drive
Questionnaire
Publication of
questionnaire
Data collectionData visualisation

File sharing and cloud storage:
https://www.forbes.com/sites/benkepes/
2014/10/29/skyhighs-cloud-adoption-
report-updating-the-numbers/
Top ﬁle sharing services

Reading, annotation and
classiﬁcation services:
• These services allow you to quickly save information from
webpages for later online and/or ofﬂine reading.
• Some services include the functions of annotation and editing of
documents, becoming a powerful tool for managing and producing
information.They can save information from websites but also from
other sources (voice memo, images, video, etc.).
• Multi-platform.
• Allow sharing information on social networks or with collaborators.

Diigo
www.diigo.com
"Diigo is a social bookmarking website that allows signed-
up users to bookmark and tag Web pages.Additionally, it
allows users to highlight any part of a webpage and
attach sticky notes to speciﬁc highlights or to a whole
page.These annotations can be kept private, shared with
a group within Diigo, or be forwarded to someone else
via a special link.The name "Diigo" is an acronym from
"Digest of Internet Information, Groups and Other stuff”."
https://en.wikipedia.org/wiki/Diigo

Diigo

Pocket
https://getpocket.com
"Pocket, previously known as Read It Later, is an application
and service for managing a reading list of articles from the
Internet.
The application allows the user to save an article or web
page to remote servers for later reading.The article is then
sent to the user's Pocket list (synced to all of their devices)
for ofﬂine reading. Pocket removes clutter from articles and
allows the user to adjust text settings for easier reading."
https://en.wikipedia.org/wiki/Pocket_(service)

Pocket

Pocket
Article in the
original website

Pocket
Article in the
original website
Pocket
website
Desktop
App
Mobile App
AppTablet

Feedly
https://feedly.com
"Feedly is the better way to organize, read and share the content of your favorite sites.
A powerful tool.With Multiple layout options, auto-mark as read, tagging, advanced sharing,
keyboard shortcuts.
All in one place. Organize your favorite blogs, news sites, podcasts andYoutube channels and
access them all in one place (or sync with Google Reader).
Blazing fast.Transforms web sites into pocket-size cards which load quickly and are easy to read.
Open and Extensible. Save articles across devices or share them onTwitter, Facebook,
Google+, Evernote, Pinterest or LinkedIn. Directly or via Buffer, Pocket or Instapaper.
Always In Sync. Feedly is available everywhere you go.Your phone, tablet and computer are
always in sync."
https://feedly.uservoice.com/knowledgebase/articles/180131-what-is-feedly

Feedly
What is a feed reader?
"All feed readers are created pretty much the same way; they aggregate
content, making it possible for you to quickly scan headlines and/or full stories at
a glance, from a variety of different providers, all in one place.The ability to absorb,
curate and use the ﬁre hose of feed information is a huge marketplace advantage
because all of the content you need is in one place, easily
scannable and trackable.
You don't have to keep checking back to any particular site to see if it's been
updated - all you need to do is subscribe to the RSS feed (short for Really
Simple Syndication or Rich Site Summary, RSS feeds streamlines the way we search
for content to read online), much like you would subscribe to a newspaper, and
then read the updates from the site, delivered via RSS feeds, in what's called a
"feed reader."
https://www.lifewire.com/what-is-feedly-3482778

Feedly

Feedly
Article in the
original website

Feedly
Feedly
website
Mobile App
AppTablet
Article in the
original website

Project management:
tools and services
There are many options available.
http://www.capterra.com/project-management-software/
http://blog.capterra.com/free-open-source-project-management-software/

Trello
https://trello.com
"Trello uses the kanban paradigm for managing projects,
originally popularized byToyota in the 1980s for supply
chain management. Projects are represented by boards,
which contain lists (corresponding to task lists). Lists contain
cards (corresponding to tasks). Cards are supposed to
progress from one list to the next (via drag-and-drop), for
instance mirroring the ﬂow of a feature from idea to
implementation. Users can be assigned to cards. Users and
boards can be grouped into organizations."
https://en.wikipedia.org/wiki/Trello

Trello
https://trello.com

Other tools to improve productivity
IFTTT
https://ifttt.com
"IFTTT is a free web-based service that people use to create chains of simple
conditional statements, called applets.An applet is triggered by changes that
occur within other web services such as Gmail, Facebook, Instagram, or
Pinterest. IFTTT is an initialism for IfThisThenThat.
Typical applets might:
• Send an e-mail message if the IFTTT user tweets using a certain hashtag
• Copy a photo on Facebook to a user's archive if someone tags (identiﬁes)
the user in that photo."
https://en.wikipedia.org/wiki/IFTTT

IFTTT
https://ifttt.com

THANK
YOU
Cover photo:“Black and White”,Adam Baker, CC by-nc 2.0 https://ﬂic.kr/p/bs5fQt

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