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So You Want to Take Your Business Electronic –  Managing Your Vendors R. David Whitaker Senior Company Counsel Strategy and Operational Risk Group Wells Fargo Bank, N.A. Washington, D.C. November 9, 2010
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2010 R. David Whitaker.  All rights reserved. No copyright claimed on images licensed from others.  No part of this document may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording or otherwise) without the express prior signed permission of the author. This presentation is for purposes of education and discussion. It is intended to be informational only and does not constitute legal advice regarding any specific situation, product or service.
Assessing Needs   Assembling an Assessment Team   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using in-house resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Assessing Needs   Build vs. Buy   Using outside vendors
Assessing Needs Build vs. Buy -- Key Factors to Consider     ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessing Needs Key Factors to Consider Secure Communication Record Management Responsibility & Reports Generate Deliver Store Manage Destroy Record Life  Cycle Propagate  Data Signing Records Extract &  Index Data Create  Audit Trails  & Reports Secure and Consistent Record Management Active Data Processes Access  Controls Quality &  Integrity Controls Record  Destruction Business  Continuity  Key  Systems  Issues Boilerplate Docs Transaction-specific  Docs Audit Trails  for Enrollment,  Delivery/Signing Screen Shots  & Process Flows Primary  Record Categories Search and  Report  Capabilities Company Policies and Guidelines Industry Standards and Regulation
Assessing Needs Illustration – electronic delivery of documents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Design Delivery Design Choices Execution
Assessing Needs Illustration – Identifying regulatory issues and trends Recent Regulatory Activity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessing Vendors   Overview Vendor Selection Score and Evaluate RFP Responses/Gap Analysis   Select and “Sandbox” Finalists Contract Negotiation Gather  Requirements Build RFP Build Scoring  Model Identify RFP  Vendors Iterative Process Key Element
Assessing Vendors   Assembling an RFP Gathering Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Building the RFP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessing Vendors   Scoring Building a Scoring Model ,[object Object],[object Object],[object Object],Scoring ,[object Object],[object Object],[object Object],[object Object]
Evaluating RFP Responses Key Strategies for Picking Finalists ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“Sandboxing” – Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“Sandboxing” Process  ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Phase  n Phase 2 System Test Project Steps Phase 1 Deployment Testing Tools and Acceptance Process User Test  and Training Install, Build and Develop Solution Design Requirements Collection Sand- box “ Sandboxing” – Functional and System Test Use Cases USE CASES
Extra Issues for ASP Providers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Be sure your contract covers… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],And for ASPs… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Contracting with a Vendor   Cautions and Coverage

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David Whitaker: Managing Your Vendors

  • 1. So You Want to Take Your Business Electronic – Managing Your Vendors R. David Whitaker Senior Company Counsel Strategy and Operational Risk Group Wells Fargo Bank, N.A. Washington, D.C. November 9, 2010
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  • 6. Assessing Needs Key Factors to Consider Secure Communication Record Management Responsibility & Reports Generate Deliver Store Manage Destroy Record Life Cycle Propagate Data Signing Records Extract & Index Data Create Audit Trails & Reports Secure and Consistent Record Management Active Data Processes Access Controls Quality & Integrity Controls Record Destruction Business Continuity Key Systems Issues Boilerplate Docs Transaction-specific Docs Audit Trails for Enrollment, Delivery/Signing Screen Shots & Process Flows Primary Record Categories Search and Report Capabilities Company Policies and Guidelines Industry Standards and Regulation
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  • 9. Assessing Vendors Overview Vendor Selection Score and Evaluate RFP Responses/Gap Analysis Select and “Sandbox” Finalists Contract Negotiation Gather Requirements Build RFP Build Scoring Model Identify RFP Vendors Iterative Process Key Element
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