Eastern Software Systems Private Limited ( ESS), was established in 1990 and is now present in 27 countries and have the confidence of 700+ clients globally. ESS is a CMM Level 5 & ISO 9001:2008 company. We have three core business domains: 1. Application Development & Support 2. ERP (ebizframe) 3. Total IT outsourcing 1. Application Development & Support ( ADM): Our forte encompasses the broad spectrum of businesses- whether driving electronic commerce, building custom applications, managing enterprise content, developing portal solutions, tailoring an existing software product, creating a Web 2.0 collaboration platform or enabling the mobile, our SEI-CMM Level 5 processes ensure cost- effective solutions delivered in minimal time frames ensuring maximum ROI for our clients. This is the domain where I see the opportunity between us. 2. ERP 'ebizframe' - ebizframe is a web-enabled ERP based on Oracle. It is multilingual, multi currency and multi company software based on Oracle 10g and Developer 2000. In addition to Windows, ebizframe also runs on Red Hat Linux. ebizframe offers you the best of functionality at the costs comparable to mid-range ERPs. Ebizframe has been successfully implemented across various 20+ industry verticals including Engineering, Chemicals, Textiles, Auto Ancillaries, Hospitality, Retail, FMCG, Mining etc.. It has also been successfully installed across diverse geographical locations in India, Africa, Middle East and S.E. Asia making it a globally acclaimed product. 3. Total IT Outsourcing: Under ESS’s TITO services, we provide management of your complete IT infrastructure. ESS provides comprehensive IT infrastructure management including availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications.

1. Corporate Overview
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
 ESS was established in 1990
Global Footprints
 ESS has 650+ customers in 25+ countries
 300+ IT professionals in ESS
 4000+ IT professionals in the Group
 Technology Leaders
First to web enable the ERP
First to launch ERP on ASP model
One of the first in India to work on Web 2.0 and Social Media
 Top 10 product company in Asia – Frost & Sullivan Asia Africa
Rest of the
World
 First Indian ERP company to achieve CMM Level 5 India, Noida (HQ ) Kenya
Saudi Arabia Uganda USA
 CMM Level 5, ISO 9001:2008 accredited
UAE Tanzania France
Oman Ethiopia Sweden
Qatar DRC Mexico
Kuwait Botswana Colombia
Indonesia South Africa Peru
China Namibia El Salvador
Japan Ghana Gauetamala
Nigeria
Ivory Coast
Libya
www.essindia.com

2. Key Outsourcing Factors & ESS Practices
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Process Maturity Governance Security and IPR
 ISO 9001:2008 in 2009  Client engagement model and
 ISO 9001:2000 in 2002  Dedicated security council
relationship management
 ISO 9001 1994 in 1999  Safeguarded physical environment
 Service level agreement and contract
 CMM 5 in 2002  Legal measures
management and
 CMMI 3 in 2000  Regular security audits
 Resource management
 Knowledge Management  Continuous training to enhance
 Performance measurement
 Corporate Portal security awareness
 Financial management
 PMO and corporate management
leadership group
Human Resources Communication Infrastructure
 Global sourcing  Onsite presence  Corporate IT runs on ERP
 Multiple recruiting channels  High proficiency in English  Dedicated labs for the client
 Consistent investment in training  Formalized communication protocols  Multiple sites back-up
 Performance-based reward system  Industry standard communication  Multiple ISP
 Customized career dev plan tools  Large Bandwidth over Broadband
 Flexible working hours  Un interrupted electrical supply
 Document templates and guidelines
www.essindia.com

3. Industry Experience
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Retail &
Transportation
Trading
Telecom
Hi Tech
e-
Healthcare Business Governance
Service Category
We Serve
Financial
Manufacturing Services
Auto Consulting
Oil & Gas
www.essindia.com

4. ESS Skill Set Matrix
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Team Size Team capability
7% bench resources 12% System Architect
45 team leads, project managers 15% Senior Programmer Analyst
Experience 30% Senior Programmer
Average 5 years IT industry experience 43% Intermediate/Junior Programmer
PM level has 8+ years PM experience
Database
LAMP
Oracle
MS SQL Server
Linux
Service Category
MySQL
Red Hat MS PosgreSQL
Fedora
Cent OS Tech Sybase
SQL
Apache
SharePoint
Java PL/SQL
My SQL,
MS CRM
OS Stored procedure
Postgre SQL Core Java Trigger
Php Net 3.0/4.0. JDBC/ Windows view
Perl Web Service Linux sequence
Python C# XML, AJAX Android function
ESS Framework VB.NET UML, HTML iOS Building Database
CakePHP/Zend ASP.NET Java Script Redhat Linux Tuning
WordPress Smart Client Solaris Backup
Drupal/Joomla/ Struts/ HP Unix Data Recovery
Visual Studio
Dolphin/ROR Spring Perl Disaster Recovery
2003/
Flex Oracle AS Sco Unix Troubleshooting
2005
www.essindia.com

5. ESS Offerings
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Software Services IT
ADM Services ERP Services Outsourcing
Service Category
 Application Development
 Consulting
 Product Development  Implementation of ebizframe
 Support
 Mobile Development  Implementation of ebizframe NEO
 Maintenance
 Web Development & Web 2.0
www.essindia.com

6. ADM Offerings
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Services
Application Product Mobile Web Development
Development Development Development
New App. Development Design & Development  Android Enterprise Content Management
Service Category
  
 App. Enhancement  Re-engineering  iOS  Multi tier Portals
 Blackberry
 App. Consolidation  Component Design  Windows  E-commerce
 Application Migration  Testing  Web 2.0 & Social Networking
 Component dev.  Product Support
 Maintenance
www.essindia.com

7. Flexible Client Engagement Model
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Managed Fixed-
Services Variable Model Price, Fixed-Time
Engineering
Leveraging ESS’s Providing Outsourcing
Resource
Management global teams and flexibility to Leveraging on
world-class client’s to drive ESS’s global teams
Helping clients to
processes to the project as per and domain
deal with short
manage on-going the requirement knowledge to
term resources
software by leveraging deliver fixed
needs
engineering and ESS’s global teams commitment
testing needs projects
Client site ESS site ESS or Client site ESS or Client site
Onshore/Offshore Onshore/Offshore Onshore/Offshore Onshore/Offshore
www.essindia.com

8. Mobile Development
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
www.essindia.com

9. Mobile Service Spectrum
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
www.essindia.com

10. Principles of Service Management
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
 Define the Job in detail Requirements
 Break the Job Down Design
 Get the Right People Involved Resource Management
 Estimate the Time and Costs Estimate Schedule Cost
Service Category
 Communicate Efficiently Communication Plan
 Manage Risk Properly Risk Management
 Establish a Change Procedure Change Management
 Agree on Acceptance Criteria Bar
www.essindia.com

11. Criteria to Select Methodologies
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Test Driven Software Development
Feature Driven Development (FDD)
Prototype-to-Market Need
Uncertain or volatile requirements Agile
Customer/Stakeholder involvement
Small Focused Teams of less than 5 Dev/Testers
Characterized by small frequent builds
Test Driven Software Development
Full development lifecycle
Service Category
Characterized by development methodologies and QA
Test processes Waterfall
Fixed scope and clear requirements
Liability
Large scale systems
Test Driven Software Development
Full development lifecycle
Characterized by development methodologies and QA
Test processes
Adjustable scope and requirements
Iterations in different phases
ESSP
Large scale systems
www.essindia.com

12. ADM – Compliance & Benefits
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Compliance Benefits
 Metrics based execution Management  Defined delivery metrics
 Schedule Compliance  Reduced time to market
 Budget Adherence  High ROI
 Defect Containment  Better deliverable control through
 Resource Management web tool
 Customer Satisfaction index  Focus on re-usability reducing
 IPR Policies cycle times & cost
 Knowledge Management
www.essindia.com

13. ERP : 360° Offering
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
ebizframe
BI
& ebizframe
Reporting Tool NEO
XLenz
Management
Dashboard Portal
www.essindia.com

14. ebizframe – ERP on Oracle
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
 CRM Value Add’s
 Procurement
 Corporate Portal
 Materials management
 Human Resource Information  Management
System (HRIS)
 Financials Dashboard - MDB
 Manufacturing
 Statutory Requirements  BI Tool -Xelenz
 ERP Security and administration
www.essindia.com

15. Ebizframe NEO – ERP on LAMP
A SEI CMM Level 5 Company
ISO 9001 2008 Certified
• Open source technology.
• Database: MySql
• Languages, Technology Used: PHP, Java, Java-Script, HTML, XML, COM
• Architecture: Three-tier Client/Server-based application
• Fully web enabled, light band-width user
• Open source technology hence no licensee purchase require.
• Customizations is very easy in comparison to D2K
• Manage Multiple locations
• Direct TCP / IP Remote Login
www.essindia.com

16. A SEI CMM Level 5 Company
ISO 9001 2008 Certified
Thank You
Devasis Roy
d.roy@essindia.co.in
Service Category
Eastern Software Systems Private Limited
www.essindia.com
www.essindia.com