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Gain Insights, Make Decisions, and Take Action Across a Streamlined and Automated Infrastructure
1. Gain Insights, Make
Decisions and Take Action
Across a Streamlined and
Automated Infrastructure
David Brill
Arraya Solutions
dbrill@arrayasolutions.com
4. The Impact of the Accelerating Pace of Business
DEMAND
Applications
Drive competitive advantage
Enable new business opportunity
Applications
IT Operations
Shorter release cycles
Agile development processes
Increased demand
Faster delivery expectations
The Business
RESULT
Increased risk
Missed opportunity
Large application backlog
Perceived as barrier to progress
Lower customer satisfaction
Growing use of shadow IT
5. Slow Infrastructure Service Delivery Times
Days - Weeks
Wait Wait Wait Work
Manual efforts:
4 - 6 Hours
Infrastructure
Service
Organizational siloes lead to wait times in slow workflows
Time consuming manual tasks
Manual configurations lead to inconsistencies, errors and need for rework
… but even with infrastructure automation what about the application?
6. Slow Response to the Business
Weeks - Months
APPLICATION RELEASE PROCESS
Changes
Test Production
Days - Weeks
Infrastructure Service Delivery
Wait Wait Wait Work
Change
Application and Change Delivery
Wait Wait Wait Work
Development
More wait times, more manual tasks and more manual configurations
for applications, environments and changes
7. Accelerate Service Delivery Times
Automate service delivery in a
SINGLE SOLUTION
Wait Wait Wait Work Wait Wait Wait Work
Rapid implementation times with flexibility to extend existing environments
Control through governance
Efficiency through cost-containment
Standardized configurations
Minutes
Infrastructure Services Application Delivery
Changes
What Is Needed
9. Overview
Team: 30+ DevOps engineers
Customer: 600+ developers
Role : 16 different dev/test
environments, 130+ app
components each
Infrastructure footprint:
~4000 non-production servers
~500 production servers
~290 physical hosts
~4 Petabytes of storage
Enterprise Application Portfolio
SaaS 65
IT tools 50
Business 100
Total 215
10. Before…
Up to 9 Months
Provisioning challenges
• Slow process – 4 weeks
• Unreliable – new issues every time
• Project schedule risk
20 Steps of 3 - 5 Weeks for Each Environment
Request for
Dev/Test
Infrastructure
Verification
Hardware
Setup
Build VMs –
new or clone
DNS
Entries
Install,
Setup,
Configure
Workload
Database
Refresh
Latest Code
Deployment
Load
Balancer
Entries
Web Server
Configuration
Firewall
Changes
External
Interface &
Integration
PPM
Tasks
Workload
Monitoring
Setup
Security – VM
access control
Functional
Testing
Environmental
Testing
Enterprise Application Development Project
Dev Test UAT Stage Load Test Production
High infrastructure costs
• High CAPEX and OPEX
Developer frustration
• Difficult problem resolution – more than 2 days per issue
11. Results: Say “Yes” to Your Customers
Cycle Time
Hours per dev/test instance
Start – 336 (2 weeks)
172
36
Today
Reduced Provisioning Time by 85%
Reduced Cost per VM by 80%
Improved Developer Productivity by 5-10%
Saved $6M / Year
24 (goal)
Phase 1 Phase 2
VMs Transitioned
# of Non-production VMs
Today
Phase 1 Phase 2
AppOpps Headcount
# of Engineers
Today
Phase 1 Phase 2
5,000 (goal)
2,800
2,800
5 (goal)
27
22
Reduced provision time
to 17 hours.
(Including QA Testing etc. is 36 hours)
Improved productivity of
600 developers by 5-10%
Reduced IT operations
costs by $1.5M /year
Able to say “yes” to all
customer requests
Reduced the cost of a
VM/month from
$133 to $20
Reduced infrastructure
costs by $4.5M/year
12. vRealize Automation—
Designed to Be Extensible
5. Call vCAC services from existing applications
vRealize Automation
• Monitoring
• Storage
• Databases
• Web Services
• Etc.
• CMDB
• DNS
• IPAM
• Load Balancers
• Service Desk
4. Add new IT
services & day-2
operations (XaaS)
vRealize Automation REST API
Advanced
Services
Designer
3. Integrate with 3rd
party management
Design Center systems
vCO
IT Process
Automation
Policy
Management
Multi-vendor,
Multi-cloud
1. Leverage existing and future infrastructure
ServiceNow, PMG,
Remedy, Homegrown
service Catalog
2. Configure
business relevant
services
• Specify provisioning methodology
• Service entitlements
• Custom properties
• Resource reservations
• Specify custom machine/OS properties
• Etc.
• Compute Infrastructure (virtual,
physical, public cloud)
• Software deployment methodologies
14. vRealize Automation 6.2 Summary
• Enhanced integration between vRealize Operations and Automation
– Display operational health status
– Reclaims inactive VMs
• Admin Friendly CLI
– Simplify scripting of vRealize Automation commands
• Enhanced Endpoint Support
• Additional Ease of use and Supportability Enhancements
15. Cross vRealize Suite
Integration
CONFIDENTIAL – Shared under NDA ONLY 15
vRealize
Automation
vRealize
Business
vRealize
Operations
VMware Cloud
Management
16. Improved Operational Visibility
View vRealize Operations Health Status in vRealize Automation displays
See the health
of a machine
CONFIDENTIAL – Shared under NDA ONLY 16
In Admin Portal
List Views
In Item Details
Understand the issues
Impacting Health
17. Enhanced Resource Reclamation
Improved Identification of Idle Resources with Automated Action
IT Compute
Infrastructure
vRealize Operations
vRealize Automation
Idle
Resources
Report
Automated Reclamation Workflow Monitor
Reclamation Efficiency
and Cost Savings
Enterprise
Mgr
Owner
Wait before
forcing lease
Forced
Lease Period
Optional
Archival Period
First
Notification
Second
Notification
Machine
Deleted
Machine
Start Reclaimed
Reclamation
18. vRealize Operations – Identifying Idle VMs
Set Idle Threshold Values
View List of VMs
That meets Idle Threshold
Criteria
This list of VMs feeds vRealize Automation Reclamation
CONFIDENTIAL – Shared under NDA ONLY 18
19. vRealize Automation Reclamation Enhancements
CONFIDENTIAL 19
Adding vRealize Operations to identify idle resources
Any VMs that show up on the
vRealize Operations Idle Report
will show up in the list of VMs that
could be reclaimed
21. CloudClient Overview
• Command-line utility that provides verb-based access with a unified
interface across the vRealize Automation APIs (including: Common
Services, IaaS, Applications, vRealize Orchestrator)
• Focused on providing an easy-to-use command-line interface for the IT
administrator where scripting and CLI use is more feasible than direct
API calls
• Stable interface while underlying APIs may change over time
• Provides common security; exception handling; JSON, CSV and
tabular formatting; file export; auto login for scripting (password and
keyfiles); and auto-generated documentation.
• Available as a separate download in early Q4 (supports 6.1)
CONFIDENTIAL 21
22. What is CloudClient?
CONFIDENTIAL 22
Self-Service Catalog
User Interface
Common Services
Administration
Home Page
Advanced Services
Designer (XaaS)
IaaS Design and
Administration (IaaS)
Service Catalog/Day 2
Approvals
Orchestration (vCO)
Etc ...
Back-end
components
Application Design and
Administration (PaaS)
Notifications
Infrastructure as a Service
(DynamicOps)
vRealize Automation
Application Services
Common components
Application Director
REST API
vRealize Automation
REST API
vRealize Automation IaaS
REST API
vRealize Automation
Java SDK
Auth, SSO, tenancy
Application Director CLI
vRealize Orchestrator
REST API
vRealize Automation
API Explorer (CLI)
CloudClient
23. Enhanced Multi-vendor Endpoint Support
• vSphere 6 (Q1-15)
• XenDesktop 7
• Enhancements to vCloud Air
– Proxy Support
– Pay as you go support (Q1-2015)
• OpenStack (Havana)
CONFIDENTIAL – Shared under NDA ONLY 23
26. Evolution of IT Management
Mainframe Client/Server Mobile/Cloud
Centralized service Shared service Self service
Need for a new approach to manage infrastructure & apps in hybrid clouds
Legacy Management Mobile/Cloud Management
• Policy-based automation and
control
• Intelligent operations leveraging
all your IT data
• Broad solution suites, delivered as
SaaS
• Regulate & coordinate manual
processes
• Manual health models on
structured data
• Many point products, installed
on-premise
2
6
27. The Control Plane for the Software-Defined Data Center and the Hybrid Cloud
Policy-based Automation
Service Catalog
Governance
Release Automation
Intelligent Operations
Service Health
Capacity Optimization
Configuration Standards
Transparent IT Business
Cost Transparency
Benchmarking
Service Quality
VMware Management
27
Applications Traditional Modern SaaS
Compute
Physical
Hardware
Private
Clouds
Public
Clouds
Hybrid Cloud
VMware &
vCloud Datacenter Partners
Virtualized Infrastructure
Abstract & Pool
Compute Abstraction
= Server Virtualization
Storage Abstraction =
Software-Defined
Storage
Storage
Network Abstraction
= Virtual Networking
Network
28. Operations Management Goals
What is Needed?
• Predictive analytics to ensure service level agreements
• Application awareness and storage infrastructure visibility
• Accelerated root cause analysis and compliance management
• Granular and policy based access control mechanism
• Capacity planning and optimization for resource utilization
• Automated workflows and improved VI/admin ratios
• Single operations console across private, public & hybrid clouds
• Open and extensible platform with resilient architecture
• Out of the box dashboards for business critical applications
Goal
Quality of
Service
Operational
Efficiency
Visibility
and Control
28
29. Today’s Reality in Operations Management
Monitoring Data Overload Alert Storms
DBA
VI Storage
Finger Pointing
Over-provisioning
29
30. VMware Delivers Quality of Service
Improve performance
and avoid disruption
with self-learning
management tools
Key Capabilities Results & Benefits
90% reduction in alert volume
Proactively detect and avoid
incidents
Intelligent Operations
Quality of Service
45% reduction in time spent on
ensuring compliance
Self-learning predictive analytics
Smart alerts identify problems
based on multiple symptoms
Compliance management with
OOB content for PCI, HIPAA etc.
Comprehensive app-to-storage
visibility
Customizable dashboards, views
and reports
50% reduction in troubleshooting
times
Guided remediation of problems
30
31. Self-learning Predictive Analytics
Immediate
Problems
Emerging
issues
Opportunities to
Optimize
Virtual machine has
memory contention
31
32. Smart Alerts and Guided Remediation
Combine multiple symptoms to
show actual issue
Symptoms not limited to
badges: any object, any metric
What are the
recommendations to
resolve this issue?
What automated actions
can I take to remediate?
32
33. Troubleshooting Across App, VM, and Storage
Admin gets alerted
that Oracle App is
slow
Oracle VM has
performance issue
LUNS
Transaction latency
above normal
Storage LUN health
is red
VNX | Target HBA Resets
Target HBA Resets is high,
limiting application
performance
Check LUN Details
(EMC VNX: LUN44)
IO OUTSTANDING
DISK IO
High I/O
outstanding
(870/1024)
Check EMC VNX Analytics
SP-A is red
1 2
4 3
33
34. Customizable Dashboards, Views and Reports
Historical metrics
trends reveal Latency
Spike!
Select the type of view
you want - lists, trends
or distributions
Pick the objects and
data you want to see
Visualize long-term
problem
trends
Drag and drop
any view into a
report
34
35. Granular User Access Control
35
Flexibility for multiple
personas – e.g. vSphere
admin vs. Storage admin
Control access to objects,
features and actions
e.g. – ‘Joe’ can ‘Power On’
‘Virtual Machine 1’
36. 36
Capacity Analytics
• Capacity Monitoring and Analysis
– Capacity model for heterogeneous environments
– Out-of-the-box default policy configuration flow
– Enhanced forecasting functions and granular data
37. Actions Via Recommendations Symptom(s)
Available Actions
Click to launch
Recommendations
real-time metrics
& events
Recommendation(s)
Action(s)
Take Action
Alert Details – Summary Tab
37
38. 38
One Console Across Private and Public Clouds
vSphere heat maps vCloud Hybrid Service heat maps
with quick insights
39. Business Critical Application Monitoring Across
vSphere, Amazon and Physical Environments
Oracle database on a
Linux machine is in
bad health
Drill down into
problem metrics
Application component
seems problematic
39
40. Extensibility with Management Packs
40
VMware
Solution
Exchange
Universal visibility in
product
Create domain specific
visibility through
Management Packs
41. Management Pack: Networking Visibility from NSX
Open Alerts
Top N logical
networks and VMs
41
Health of the NSX
components
Heat map of the hypervisor
in NSX Transport Zone
All NSX resources
43. vR Ops – New Improved UI
Technical Overview
Powerful New “Combined” UI for
Better Visualization
• One UI to rule them all!
• Unified Mgmt
• Access to all object types
• Highly customizable
• Features and views work the same
throughout
• Alerting consolidated
• All objects are “First Class Citizens”
44. vR Ops – New Platform
Technical Overview
Flexible and Scalable Platform
• Node: Virtual appliance (VA)
• Complete vR Ops stack in each VA
• Uniform Deployment – one or many
• Scale *OUT*
• Cluster - shared data and UI
• Resiliency - think Application RAID!
• Remote Collector
• Same installation as any other node
• Set role to Remote Collector
• Installable / Standalone
• Built-in Database
UI: Admin/Product
Collector
Controller
Analytics
Persistence
HIS
NODE
Global xDB FSDB xD
B
Two VMs
Single VM
Scale for larger customers
45. vR Ops – The new single vR Ops VM
Slice
UI: Admin / Product
Collector
(REST API)
Controller
Analytics
Persistence
HIS
NODE
Global xDB FSDB xDB
• User Interface
– Admin UI for cluster management
– Product UI for application access
• Collector – Processes data from
adapters
– Pluggable interface – published API
• Controller – Determines mapping for
data insertion and queries
• Analytics – Metric calculations,
threshold processing, alert
generation, stats storage / retrieval
• Persistence
– Each node persists its partition of data
to local disk
46. vR Ops – Scalability & Scale Out
UI: Admin/Product
Collector
Controller
Analytics
Persistence
HIS
Node
FSD
B
UI: Admin/Product
Collector
Controller
Analytics
Persistence
HIS
Master Node
Global xDB xDB
FSD
B
…
• Increased scale
compared to 5.x
– Details pending!!!
• Extensive self
monitoring
– Alerts triggered if cluster
reaching capacity limits
• Adding more
management packs?
– Spin up additional nodes
and add them to the
cluster
• Persistence
– Each node persists its
partition of data to local
disk
48. vR Ops – High Availability & Resiliency
UI: Admin/Product
Collector
Controller
Analytics
FSDB
UI: Admin/Product
Collector
Persistence
HIS
Map Reduce
Map Reduce
Map Reduce
Master Node
Postgres FSDB xDB
UI: Admin/Product
Collector
HIS
Node
FSD
B
…
HIS
Node
49. vR Ops – Upgrade = Migration / Side by Side
UI: Admin/Product
Collector
Controller
Analytics
Persistence
HIS
NODE
Global xDB xDB
FSD
B
50. vR Ops – Alerting and Remediation
Technical Overview
New Alerting Drives Ease of Use
• Policy based Alerts combine multiple
symptoms to show actual issue
• Correlation across objects
• Symptoms not limited to badges
• Any Metric – Any Object
• Fix the problem
• Troubleshooting tips
• Remediation actions
• New Dashboard views of Alerts
• Shows real issues
• Allows for quick MTTR
Intelligent, Actionable Alerts
51. vR Ops – Alert Definitions
• Alerts are issues that are active on a
given object
– Alerts are assigned to an Alert Base
Object (e.g. Datacenter)
– Alerts are assigned to a Major Badge
(Health)
• Alert Components
– One or more active Symptoms
– One or more Recommendations in
priority order
– One or more Actions
• Alerts Engine to correlate Symptoms
– Across relationships
• Symptoms can be on the Alert Base
Object
• Symptoms can be related to the Alert
Base Object (e.g. Children Objects,
Parent Objects)
Alert Definition
Symptom(s)
Recommendation(s)
Action(s)
• Alert Defs and its components
• OOTB from VMware
• OOTB from Partner Vendors
• User Created
52. vR Ops – Symptoms
• A Symptom is a simple condition test
– Badge
– Metric or SuperMetric
– Object Property
– Change Event
– Fault
• Applies to any Resource Kind
– Host, VM, Datastore, Switch, OS, App…
• Test Conditions
– HT Comparison (>, <, >=, <=, ==, !=)
– DT Check (above, below, abnormal)
– Events/Fault that include specific text
Alert Definition
Symptom(s)
Recommendation(s)
• Examples
Action(s)
– VM: CPU Ready% > 10
– Datastore: Latency above DT
– Change: “Shares Decreased”
– Fault: “Host Disconnected”
53. vR Ops – Recommendations
• Guidance Provided to Help Resolve
Alerts
– Best Practices
– Vendor Recommendations
– Tribal Knowledge
• Displayed with the Alert
• Create a library of
Recommendations
– Single Recommendation is Reusable
for multiple Alerts
– Multiple Recommendations for an
Alert
– Recommendation order part of Alert
Definition
Alert Definition
Symptom(s)
Recommendation(s)
Action(s)
54. vR Ops – Actions
Alert Definition
Symptom(s)
Recommendation(s)
Action(s)
• Makes Recommendations
Actionable
– One-Click Actions to fix operational
issues
– Remediation Actions like Power
Off/On VMs, Shutdown, VM CPU
and Memory settings
• Support for actions written as VCO
workflows & Python scripts
• Role based access control
• Launch in Context
• View action results
55. vR Ops – Viewing Alerts
• Current Badge Status
– Health
– Risk
– Efficiency
• Alerts on the Object
– Recommendations
• Alerts on Descendents
– Number of objects with the
alert
– Recommendations
• Click alert to see details
Object Summary View
Go to Alert
Details
58. vR Ops – Integrated Compliance
Technical Overview
Integrated Compliance Framework
• vSphere Hardening Content included
with vSphere Management Pack.
• Symptoms, Alerts, Views,
Dashboards
• Managed per object/group via policies
(ie, rule exceptions for group).
• Users may tweak and enforce their
own compliance property symptoms
• Configuration properties and changes
assessed near real-time
• Compliance Framework will allow for
future content
New, Integrated Compliance
Framework
59. vSphere Compliance
Analysis – Compliance Tab
“Expected” vs.
“Found” property
values
Violated
Compliance Rules
Rule violated
date
60. vSphere Configuration & Compliance Dashboards
vSphere Virtual Machines Configuration Summary
vSphere
Configuration
Dashboard
VM Growth Trend,
Tools Status, and
other useful config
widgets
vSphere Hardening
Guide Compliance
Dashboard
61. vR Ops – New Reporting and Customizations
Technical Overview
Customizable Views, Reports and
Dashboards
• Custom Views
• Object detail visibility
• Numerous view types & options
• Build once use MANY times
• Custom Reports
• Drag and drop a view into the report
• Custom Dashboards
• Drag and drop a view into a
dashboard
• Drag and drop a widget into the
dashboard (as before)
Views
Reports Dashboards
Widgets
(from the Old Custom UI)
View your data the way you need to
vR Ops Adv
62. vR Ops – Views – Reports – Dashboards
• Numerous View Types
– Summary, Chart,
• Wizards Simplify Building
– View, Reports, Dashboards
• Any object of any type can be
Added to View, Reported on, or
used in a Dashboard
– vSphere
– Hyperic
– 3rd Party Adapters
• SCOM
• NetApp
• EMC
• Oracle OEM
• Etc…
63. vR Ops – Capacity Planning
Technical Overview
Extending Capacity Planning
• Capacity modeling for all containers
and vSphere
• Capacity for Heterogeneous
environments
• Must be built into the adapter
• Improved defaults, first Default Policy
Configuration flow
• Projects - Persistent What-If
Scenarios
• Extensible Views and Reports for
Capacity
• Alert definitions for Capacity
64. vR Ops – Projects
Persistent “What-If Scenarios”
• Projects are events that model changing Total Capacity and/or Usage
• Projects have an event timestamp which can be applied now or at some
point in the future
• Projects can be applied to any containers
• Projects can be
– Can be scheduled as repeating events
– Can be edited, saved, combined and compared
Now
Usable Capacity
Demand
Usage
65. vR Ops – Projects
• Determine
Capacity shortfall
• Create a project
– Plan or Commit
• vR Ops Adv
66. vR Ops – Policy Based Automation
Technical Overview
Advanced Policy and Group
Management
• Group and Application creation now
performed from one UI
• New Policy creation UI
• Policies apply to vSphere and non-vSphere
object types
Better management for ANY object
in your environment
67. vR Ops – New Access Control Options
Technical Overview
Flexible User Access
• New User Access Control
methodology
• Greater flexibility with a three pronged
approach
• vCenter only for vSphere Objects
• Active Directory and OpenLDAP for
vSphere and non-vSphere objects
• Local vR Ops for vSphere and non-vSphere
objects
VC users
LDAP users
vR Ops Local
Users
???
Both object and privilege access
control in one place
68. vR Ops – Access Control
WHO can do WHAT to WHAT?
Ex – ‘Joe’ can ‘Power On’ ‘Virtual Machine 1’
User Privilege Objects
69. vR Ops – Access Control - Authentication
• vR Ops authentication module will authenticate users from different sources:
vCenter Server, Active Directory, OpenLDAP, and Local users (xDB)
FSDB
vR Ops
Authentication
Module
Global
xDB
VC users
LDAP users
vR Ops Local
Users
Virtual
Center
Virtual
Center
Virtual
Center
Delegate LDAP
LDAP
LDAP
70. New Features and Enhancements in vR Ops 6.0
70
New Feature (N)
Enhanced Feature (+)
Removed Feature ()
vSphere Hardening (N)
Automation Actions (N)
Biz Critical App Mgmt Packs
Custom Dashboards
Capacity Projects (N)**
Adv. Automation Actions (N)
Advanced Reporting (+)
Chargeback ()
Resilient Platform (N)
STD ADV ENT
VSOM vRealize Operations Insight
No Change
Features
Edition
Bundle
Policy Management (+)
Reporting (+)
Performance Analytics (+)
Capacity Optimization (+)
Infra and OS Mgmt Packs
SAN Storage Visibility
Dependency Mapping
vSphere Change/Config
OS Monitoring
OS Regulatory Compliance
DB + App Monitoring
vCloud Suite
vRealize Suite
vC Ops Foundation 5.8 will continue to be available for vSphere
** Capacity modeling in STD but ability to save project and commit to analytics engine in ADV .
71. vRealize Operations Suite 6.0 Capability Map
vR Ops
Standard
vR Ops
Advanced
vR Ops
Enterprise
Operations Management Platform
• Predictive Analytics and Smart Alerts
• Policy Management
• Automation and Guided Remediation
• Customizable Dashboards and Reports
Performance Monitoring and Analytics
• vSphere Performance and Health Monitoring
• SAN Storage Analytics
• Application Discovery and Dependency Mapping
• OS Monitoring (Windows, Linux, Solaris, … for Physical & Virtual)
• Application, Middleware and Database Monitoring (MS, Oracle, …)
Capacity Management
• vSphere Resource Monitoring, Planning and Optimization
• Capacity Modeling
• Save Capacity Models and model-driven Analytics
Configuration and Compliance Management
• vSphere Hardening
• vSphere change, configuration, and regulatory compliance
• OS-level Configuration & Regulatory Compliance (PCI, HIPAA, SOX…)
Get more from vRealize Operations with 3rd party Management Packs. For a complete list of available Management Packs, please visit
http://solutionexchange.vmware.com
CONFIDENTIAL – Shared under NDA ONLY 71
73. vRA (vCAC) Mgmt Pack
Technical Overview
Cloud Provider Benefits
• Analytics in Context of vCAC Objects
• Reservations
• Tenants
• Policies
• Fabric Groups
• Tenant-aware Operations
• Which Tenants and LOB are impacted by an
infrastructure issue
• Which Tenants, Business Groups, VMs are
impacted
• Which Tenants are at Capacity Risk and
need more ‘vCAC Reservation’ for storage?
• Analytics Driven Insights for Provider
• Capacity Planning, Sizing, Waste, etc
Tenant-aware Operations!
74. Tenant Overview Dashboard
List of all supported Tenants
& Monitoring Policies
Top Outstanding Alerts for
selected Tenant/Business
Group/Blueprint
Which Tenants are at Capacity
Risk and need more ‘vCAC
Reservation’ for storage?
75. Top N Tenant Dashboard
CONFIDENTIAL – Shared under NDA ONLY 75
Tenants & Business
Groups with most Wasteful
VMs
Tenants & Business
Groups with most under-sized
VMs & active Alerts
Most Popular & Most
Wasteful Blueprints
vRealize Automation was designed to be extensible in order to simplify and accelerate the integration with your existing infrastructure tools and processes. vCAC provides several extensibility options designed to support a variety of use cases.
Leverage Existing and Future Infrastructure - vRealize Automation supports a variety of multi-vendor, multi-cloud virtual, physical, and public cloud infrastructures. In addition, it also supports a variety of different multi-vendor software deployment tools. vCAC can easily be adapted to support your environment and tools without having to write any code. The only thing the administrator needs to do is configure vCAC's policies to work with your current and future infrastructure choices.
Configure Personalized Business Relevant Services - By modifying vCAC policies and using custom properties (metadata tags), vCAC administrators can configure personalized, business relevant services. The granularity of vCAC's policies it what differentiates vCAC from competitive solutions and allows it to be easily adapted to meet the unique needs of each business.
Integrate with third party management systems - using vCAC Designer and Vcenter Orchestrator (VCO) , a vCAC Administrator with basic scripting skills can rapidly integrate with external systems by using a library of VCO workflows and partner provided plug-ins to extend our out of the box application and infrastructure service delivery.
Add New IT Services and Create new Day-2 Operations - New in vCAC 6.0, the Advanced Service Designer allows administrators to again leverage VCO workflows and plug-ins to automate the delivery of anything as a services. This wizard driven tools greatly simplifies the skill set necessary to automate the delivery of any IT service. A partner ecosystem of VCO plug-ins available on the VMware solutions exchange greatly simplifies the delivery of custom IT services.
Call vCAC Services from Existing Applications - vCAC provides a RESTful API that can be used to call vCAC application and infrastructure services from other applications