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Nemertes Research Recognizing IP Telephony  Top Solution Providers November 16, 2010
Nemertes Research  ,[object Object],[object Object],[object Object],[object Object],[object Object]
2010 Results: ShoreTel Rates Highest in All Categories (Technology, Customer Service, Value and Overall)
[object Object],[object Object],[object Object],Highlights from 2010 PilotHouse Rewards Report
[object Object],[object Object],Highlights from 2010 PilotHouse Rewards Report
ShoreTel Review ,[object Object],[object Object]
Increasing Feedback from Larger Customers ,[object Object],[object Object],[object Object],[object Object]
Customer Feedback - UC and Complex Applications ,[object Object],[object Object]
Customer Feedback - SIP and Wireless Solutions ,[object Object],[object Object]
Customer Feedback – Maintenance and TCO ,[object Object],[object Object],[object Object]
Customer Feedback – Distributed Architecture ,[object Object],[object Object]
Customer Feedback – Lack of Complexity ,[object Object],[object Object],[object Object]
Nemertes Analysts ,[object Object],[object Object],[object Object],[object Object]
PilotHouse Awards Historical Perspective ShoreTel’s 7 th  Consecutive Win
Nemertes Research Year 1: 2004
Nemertes Research Year 2: 2005
Nemertes Research Year 3: 2006
Nemertes Research Year 4: 2007
Nemertes Research Year 5: 2008
2009 Results: ShoreTel Rates Highest in  All  6 Categories
2010 Results: ShoreTel Rates Highest in All Categories (Technology, Customer Service, Value and Overall)
Thank You www.shoretel.com

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2010 Nemertes Research Pilot House Awards Highlights