SlideShare une entreprise Scribd logo
1  sur  20
Télécharger pour lire hors ligne
Our nurses
in action
Dear nursing colleagues and friends,
It’s no secret that in so many ways nurses are the heartbeat of East Tennessee
Children’s Hospital. Every day, in every department, our nurses are on the
front lines—helping save lives and making important decisions that affect
the health of thousands of children. Last year was an incredible one for our
nurses—filled with continued growth and opportunities, as well as challenges
that our staff met with compassion, knowledge and dedication. I’m proud to
share some of the many ways our nearly 450 nurses made a difference in this
year’s nursing annual report. Using hospitalwide data, this report highlights
some of the accomplishments our nurses achieved from January 2013 to
December 2013.
As you read the report, you will see that our nurses and their tireless
dedication to their profession are making an impact in our hospital and
beyond. The family-centered, pediatric-focused care they bring to our patients
helps make Children’s Hospital the special place it is. I’m honored to not just
serve as a leader for our nursing staff, but to learn from them and witness the
compassion they show our young patients every day.
Sincerely,
Laura Barnes, M.S.N., R.N., N.E.A.-B.C.
Vice President for Patient Care Services and Chief Nursing Officer
3
Seeing our nurses in action
Though their most important role is serving at the bedside of our young patients and
ensuring they receive the best possible care, our nurses are thriving and making an
impact at Children’s Hospital in other ways. They’re seeking educational opportunities to
help them stay at the forefront of nursing. They’re providing input about the upcoming
hospital expansion that will enable us to better care for East Tennessee’s children. If it
affects their daily duties and the children they care for, our nurses want to be part of it.
In 2013, we launched our professional practice model (PPM). Represented visually by a
pinwheel, the PPM signifies how nurses at Children’s Hospital practice, communicate and
collaborate to provide the highest-quality care for our patients. At the core of the
pinwheel, of course, are our patients and their families, with all components moving
in concert around them, supported by our strong philosophy
of family-centered care. The PPM represents our
nurses in action as we continuously respond to
the needs of our patients and the environment.
The pinwheel’s petals symbolize the many
components that are important to our practice
as nurses, including core values, shared
decision-making, exemplary practice,
professional growth and empowerment to
improve. A pinwheel is especially appropriate
because it is always moving, much like our
strong nursing staff who are always adapting
to the needs of the patient and changes
in health care.
We’re not the only ones noticing our
strengths. In 2013, Children’s Hospital received the
Tennessee Nurses Association’s Outstanding Employer
Award. This is the first time Children’s Hospital has received
the award from the association, a professional organization
representing nurses throughout the state. This award is especially
important because it recognizes our nurses and the passion they
bring to work each day.
Exemplarypractice
growth
Professional
Em
powered
to
improve
Shared
decision-
making
N
ursingcore
values
Family-centeredcare
Patient
family
4
It also spotlights the hospital’s support of nurses and nursing excellence. The
selection process for the award is specific and highlights many of our hospital’s
strengths, including encouraging nurse representation on decision-making
bodies, having policies and procedures that permit nurses to express their
concerns regarding their professional practice environment and having leaders
who are dedicated to improving the quality of nursing by contributing to nursing
professional development.
The work of our nurses and staff was also recognized on a national level in 2013,
when The Leapfrog Group included us on its 2013 list of Top Hospitals. Children’s
Hospital was one of 13 pediatric hospitals honored for setting the highest
standards in safety and quality. Out of all the adult and pediatric hospitals in the
U.S. receiving the award in 2013, we were the only hospital in east Tennessee and
one of only five in the state.
5
6
Empowered to improve
I am a Children’s Hospital nurse. I have control of my practice,
and I know I can improve quality in patient care.
We take pride in patient safety and infection prevention. We measure patient safety in a
number of different ways. The following data is a sampling of some of the most common
types of potential safety issues associated with a child’s stay at Children’s Hospital.
Pediatric Intensive
Care Unit (PICU)
0 in 2013
1 in 2012
Neonatal Intensive
Care Unit (NICU)
2 in 2013
1 in 2012
Central line-associated blood stream
infections (CLABSIs)
Because central lines are used for longer
periods of time, we have to work hard to
make sure they do not become infected,
which can be very serious.
How we are improving: Using nursing
research and literature to identify best
practices, we have implemented standard
ways to insert and maintain central venous
catheters to prevent CLABSIs.
Pediatric Intensive
Care Unit (PICU)
0 in 2013
0 in 2012
Neonatal Intensive
Care Unit (NICU)
0 in 2013
0 in 2012
7
Ventilator-associated pneumonia
Because this type of pneumonia results
from microorganisms that invade the
lower respiratory tract and lungs, care
must be taken to prevent infections.
How we are improving: We participated in
regional efforts and developed standards to
eliminate this type of pneumonia, which is
the second most common hospital-acquired
infection in Pediatric Intensive Care Units.
Solutions for Patient Safety
In January 2013, Children’s Hospital became a collaborative partner in Solutions for
Patient Safety (SPS). There are 78 children’s hospitals across the country that participate
in the collaborative, which was founded in 2008 to create universally safe and healing
environments for all children in the care of U.S. pediatric hospitals. Through an
interprofessional approach to improving care, the collaborative empowers staff to
improve through open discussion, transparency and learning of best practices. Team
leaders, who include medical staff, respiratory therapists, clinical nurses, utilization
review staff, pharmacists, physical therapists and nutritionists, are working in eight
areas of concentration. The goal is zero harm to our patients.
Our team leaders include:
	 •	 Loretta Maples, B.S.N., R.N., Nursing Director of Support Services: Adverse drug 	 	
	 events (ADE)
	 •	 Bill Chesney, B.S.N., R.N., Staff Development Specialist, Pediatric Intensive Care 	 	
	 Unit (PICU): Ventilator-associated pneumonia (VAP)
	 •	 Barb Barr, M.S.N., R.N., Nursing Director, Perioperative Services: Surgical-site 	
		 infections (SSI)
	 •	 Ali Gonzalez, B.S.N., R.N., C.P.N.: Falls prevention
	 •	 Judy Marciel, M.S.N., R.N., Clinical Nurse Specialist: Pressure ulcers prevention
	 •	 Pam Myers, B.S.N., R.N., C.M.L., Nurse Manager, PICU: Central line-associated
		 blood stream infections (CLABSIs) and catheter-related urinary tract infections
		(CAUTI)
	 •	 Laura Barnes, M.S.N., N.E.A.-B.C., Vice President for Patient Care Services and
		 Chief Nursing Officer: Serious safety events (SSE)
Through the work of these teams, Children’s Hospital met the goal of reducing harm
to children by 20 percent from 2012 to the end of 2013.
Catheter-associatedurinary tract infections2 in 2013
4 in 2012
Falls with moderateor greater harm
1 in 2013
4 in 2012
8
Pressure ulcers
Stage 3 and above
5 in 2013
11 in 2012
9
2013 Leadership Summit
At Children’s Hospital, we strive to empower our nurses to improve the patient care they
provide by seeking new and innovative approaches to their work. Several nurses from
Children’s Hospital presented their work for improving care at the 2013 Leadership
Summit sponsored by the Tennessee Center for Patient Safety and the Tennessee
Hospital Association.
Podium presentations from our nurses included:
	 •  Carla Saunders, N.N.P., N.N.C.: NAS – Nurse Practitioner Lead Quality Improvement
		Project
	 •  Brandy Payne, B.S.N., R.N., C.P.N., and Lauren Baumgardner, B.S.N., R.N.C.-N.I.C.:
	 Journey to Becoming a Safe Sleep Hospital
	
In addition, poster presentations included:
	 •  Tracie Savage, R.N.C.-N.I.C., and Sonya McGill, B.S.N., R.N.C., N.I.C.:
		 Creating a CLABSI-free Culture in the Neonatal Intensive Care Unit
	 •  Kary Pickard, R.N., and Kristen Powell, R.N.: Creating a VAP-free Culture in the
		 Neonatal Intensive Care Unit
	 •  Sara Matalik, B.S.N., R.N.; Barbara Barr, M.S.N., R.N.; Jennifer Smith, B.S.N., R.N.;
		 and Judy Marciel, M.S.N., P.C.N.S-B.C., C.P.N.P.-B.C., C.W.C.N.:
		 Improving Patient Safety Through the Implementation of the Perioperative
		 Safety Passport
	 •  Sherry Edwards, B.S.N., R.N., C.P.N.: Welcome to the Jungle – A Communication
		Initiative
	 •  Betty Gregg, R.N., C.P.N.: Hello, Halo. Fostering Performance through Education
		 and Collaboration
	 •  Sarabeth Mayo, B.S.N., R.N.: Performance Excellence in Action – A Perioperative
		 Council Collaboration
	 •  Gina Shelley, R.N., C.P.N.: Communicating for a Better, Safer Tomorrow
Patient safety is a
priority in this organization.
Our nurses: 4.55
overall score—out of 5
National average: 4.46
Source: 2013 employee engagement survey
10
Exemplary practice
I am a Children’s Hospital nurse. I provide care that meets
our patients’needs and exceeds standards.
Providing palliative care
When a child is seriously ill, it affects him and his caregivers in a profound way.
Palliative care helps improve quality of life for the entire family by providing
relief from the pain and stress of a serious illness and improving communication
and coordination of care. In October 2013, in conjunction with Children’s
Anesthesiologists, Lorna Keeton, M.S.N., C.P.N.P., joined the Children’s Hospital
Palliative Care Program as the Pain/Palliative Care Nurse Practitioner.
In the last three months of 2013, Keeton consulted on 46 patient cases, including
11 that required palliative care. In addition to treating patients, Keeton works with
nursing staff to educate them about the importance of palliative care.
To provide the best care for our seriously ill
patients, Keeton and the Palliative Care Committee
meet quarterly to work on policies and procedures,
the Precious Print Program and a process for just-
in-time staff support in response to crises related to
emotional needs and debriefing.
11
This organization provideshigh-quality care and services.
Our nurses: 4.47
overall score—out of 5
National average: 4.31Source: 2013 employee engagement survey
12
13
Professional growth
I am a Children’s Hospital nurse. I have opportunities to develop
skills to both better myself and the care I deliver to patients.
Recognizing Excellence At Children’s Hospital (REACH)
REACH is a program designed to recognize the individual work that our nurses do each
day. REACH offers four levels of achievement—each has required skill and educational
requirements.
•	 Level I – Entrance Nurse
•	 Level II – Proficient Nurse
•	 Level III – Skilled Nurse
•	 Level IV – Outstanding Nurse
Currently, the majority of Children’s Hospital nurses are Level II—unless they are new
graduates, and then they must wait a year before participating in REACH.
Level III	
Meaning they must have the following: a nursing specialty
certification and/or bachelor’s of science in nursing degree,
a minimum of one year of nursing experience and all the
required activity points.
Lauren Baumgardner, B.S.N., R.N.C.-N.I.C.
Karen Beeler, B.S.N., R.N.C.-N.I.C.	
Bonnie Estes, B.S.N., R.N.
Ali Gonzalez, B.S.N., R.N., C.P.N.
Dana Hickey, B.S.N., R.N., C.P.N.
Carol Hudson, B.S.N., R.N., C.P.N.
Becky LeMarbre, B.S.N., R.N., C.C.R.N.
Denise Majors, B.S.N., R.N.
Amanda Parrott, B.S.N., R.N., C.P.E.N.
Brandy Payne, B.S.N., R.N., C.P.N.
Charla Purkey, B.S.N., R.N.C.-N.I.C.
Joyce Riddle, B.S.N., R.N., C.P.N.	
Jennifer Schlomer, B.S.N., R.N.C.-N.I.C.
Debra Schmid, B.S.N., R.N., C.P.N.
Krystle Silva, B.S.N., R.N.
Linda Welch, B.S.N., R.N., C.P.N.
Level IV
Meaning they must have the following: a nursing
specialty certification, at least a bachelor’s of science
in nursing degree and the required number of
activity points.
Becca O’Connor, B.S.N., R.N., C.P.E.N.
Esther O’Hare, I.B.C.L.C., C.F.N.P.
Emily Savage, M.S.N., N.N.P.
New degrees
Nancy Bunch, B.S.N.
Emily Collins, B.S.N.
Peggy Grindstaff, B.S.N.
Amanda Martin, M.S.N.
Emily Oram, M.S.N.
LaTosha Phillips, B.S.N.
Ron Phillips, B.S.N.
Carol Smith, B.S.N.
Jennifer Smith, B.S.N.
Lori Smith, B.S.N.
14
Certifications
American Nurses Credentialing Center
(ANCC)
Betty Gregg	
Critical Care Registered Nurse
Susan Miller
Laura Tilley
Certified Pediatric Emergency Nurse
Wayne Baxter
Judy Lane
Amanda Parrott
Sharyn Styles
Rebecca Trout
Certified Pediatric Hematology
Oncology Nurse
Emily Denton
Lawana Evans
Certified Professional in Healthcare
Quality	
Janice Mays
Certified Pediatric Nurse
Justin Abbot	
Lacey Beeler	
Tomica Bellamy
Tabatha Burrell
Jennifer Campbell
Karen Carson
Veronica Doane
Jennifer Essary-Matthews
Lauren Fisher
Amy Gilliland
Liza Graves
Jill Green
Kimberly Hill
Kelsey Horner
Lisa Johnson
April Jones
Martha Jordan
Stephanie King
Cady Kington
Olivia Lawless
Julie Leonard
Samantha Lowry
Leshia Walker Martin
Ashley McNeilly
Carrie Millsaps
Sara Norton
Jody Ohsiek	
Sandra Partilla	
Jennifer Quintois	
Gail Rich
Kelly Rivers
Brittany Rowe
Tierra Salyers
Carol Seagroves
Deb Sharp
Kimberly Shelton
Connie Smith
Nancy Timm
Jennifer Wacks
Donna Wallace
Barbara Westbrook
Certified Pediatric Oncology Nurse
Karen Johnson
Certification for Neonatal Intensive
Care Nurse
Lauren	Baumgartner	
Karen Beeler	
Anna Hawkins	
Mindy Irick	
Corie Jones
Charla Purkey
Casey Reynolds
Tuesday Scalf
Jennifer Schlomer
Kelly White
6 percent increase
in nurses who
received a
higher degree
9 out of 10 nursingunits had an increasein certifications
This organization provides career
development opportunities.
Our nurses: 3.97 overall score —out of 5
National average: 3.84
Source: 2013 employee engagement survey
15
16
Shared decision-making
I am a Children’s Hospital nurse. I have autonomy to
deliver excellent patient care. Every nurse is a leader with
collaboration across disciplines to improve patient care.
17
Council leadership
Clinical Informatics
Chair: Vicki Collins, B.S.N.
Coordinating
Chair: Crystal Blake, R.N., C.P.N.
Engagement
Chair: Nancy Griffin, R.N.
Co-chair: Veronica Doane, B.S.N., R.N.
Leadership
Chair: Laura Barnes, M.S.N., N.E.A.-B.C.
Magnet Steering
Chair: Karen Burchfield, M.S.N., R.N., C.P.N.
Night Shift
Chair: Melissa Veach, B.S.N., R.N.
Co-chair: Tanya Belcher, R.N.
Nursing Practice Improvement
Chair: Ali Gonzalez, B.S.N., R.N., C.P.N.
Co-chair: Melissa Keasler, R.N.
Clinical Practice and Standards
Chair: Chris Tolliver, M.S.N., R.N., C.P.N.
Professional Development
Chair: Donna Wallace, B.S.N., R.N., C.P.N.
Co-chair: Christina Curry, R.N.
Research Council
Chair: Lauren Lisa, B.S.N., R.N., C.P.N.
Co-chair: Stephanie Roberts, R.N.
The environment at this organization
makes employees in my work unit
want to go above and beyond what’s
expected of them.
Our nurses: 4.60 overall score—out of 5
National average: 3.57
Source: 2013 employee engagement survey
1818
19
Nursing core values
I am a Children’s Hospital nurse. I use my core values, including
quality and safety, professionalism, integrity, stewardship,
compassion and innovation, as my foundation for providing care.
Daisy Award winners
Stephanie Brock, R.N.
Katelyn Hodge, B.S.N., R.N.
Janice Rivers, B.S.N., R.N.
Brandy Payne, B.S.N., C.P.N.
Jennifer Quintois, B.S.N., R.N.
Lauren Wilson, B.S.N., R.N., C.P.N.
Chad Tapp, B.S.N., R.N.
Joyce Riddle, B.S.N., R.N., C.P.N.
Becca Troutt, R.N., C.P.E.N.
Janet Williams, R.N.
Clinical Excellence Award winners
Deena Cantrill, B.S.N., R.N.
Maggie Dickson, R.N.
Kelly Filyaw, B.S.N., R.N.
Betty Gregg, R.N.-B.C.
Dana Hickey, S.N., R.N.
Megan Jones, R.N.
Melissa Marsee, B.S.N., R.N.
Lauren Wilson, B.S.N., R.N.
I would recommend this organization
to family and friends who need care.
Our nurses: 4.60 overall score—out of 5
National average: 4.33
Source: 2013 employee engagement survey
www.etch.com

Contenu connexe

Tendances (20)

McGuire.Julie CV
McGuire.Julie CVMcGuire.Julie CV
McGuire.Julie CV
 
Mary's Resume August 2016
Mary's Resume August 2016Mary's Resume August 2016
Mary's Resume August 2016
 
Registered Nurse Resume
Registered Nurse ResumeRegistered Nurse Resume
Registered Nurse Resume
 
Violet Nursing Portfolio
Violet Nursing Portfolio Violet Nursing Portfolio
Violet Nursing Portfolio
 
The ward sisters role
The ward sisters roleThe ward sisters role
The ward sisters role
 
Victoria-Vaccaro
Victoria-VaccaroVictoria-Vaccaro
Victoria-Vaccaro
 
Registered Nurse Resume
Registered Nurse ResumeRegistered Nurse Resume
Registered Nurse Resume
 
Elisa Garrett Resume
Elisa Garrett ResumeElisa Garrett Resume
Elisa Garrett Resume
 
Fitzpatrick resume july, 2016
 Fitzpatrick resume july, 2016 Fitzpatrick resume july, 2016
Fitzpatrick resume july, 2016
 
CV18
CV18CV18
CV18
 
Internship presentation
Internship presentation Internship presentation
Internship presentation
 
Kit_Kuhlemeier_Resume
Kit_Kuhlemeier_ResumeKit_Kuhlemeier_Resume
Kit_Kuhlemeier_Resume
 
BESSEM, RN, BSN. Resume
BESSEM, RN, BSN. ResumeBESSEM, RN, BSN. Resume
BESSEM, RN, BSN. Resume
 
Resume
ResumeResume
Resume
 
Boughner Portfolio
Boughner PortfolioBoughner Portfolio
Boughner Portfolio
 
CNO Summit 2015 - Celebrating Success, Jane Cummings
CNO Summit 2015 - Celebrating Success, Jane CummingsCNO Summit 2015 - Celebrating Success, Jane Cummings
CNO Summit 2015 - Celebrating Success, Jane Cummings
 
ResumeUpdatedFeb2017
ResumeUpdatedFeb2017ResumeUpdatedFeb2017
ResumeUpdatedFeb2017
 
2015 Resume G. Arnold
2015 Resume G. Arnold2015 Resume G. Arnold
2015 Resume G. Arnold
 
2012 NATIONAL NURSING CORE COMPETENCY STANDARDS
2012 NATIONAL NURSING CORE COMPETENCY STANDARDS2012 NATIONAL NURSING CORE COMPETENCY STANDARDS
2012 NATIONAL NURSING CORE COMPETENCY STANDARDS
 
Psp performance
Psp performancePsp performance
Psp performance
 

En vedette

FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...
FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...
FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...FGV | Fundação Getulio Vargas
 
Fundamentos de enfermagem
Fundamentos de enfermagemFundamentos de enfermagem
Fundamentos de enfermagemJardiel7
 
administração hospitalar
administração hospitalaradministração hospitalar
administração hospitalarbiblisaocamilo
 
Pharmaceutical Mergers Acquisitions in the U.S
Pharmaceutical Mergers Acquisitions in the U.SPharmaceutical Mergers Acquisitions in the U.S
Pharmaceutical Mergers Acquisitions in the U.SCapgemini
 
Assistencia enfermagem-cirurgica-1
Assistencia enfermagem-cirurgica-1Assistencia enfermagem-cirurgica-1
Assistencia enfermagem-cirurgica-1Heraldo Maia
 

En vedette (9)

FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...
FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...
FGV / IBRE – Gestão Hospitalar com Foco na Segurança do Paciente e nos Result...
 
Seguranca hospitalar ANVISA
Seguranca hospitalar ANVISASeguranca hospitalar ANVISA
Seguranca hospitalar ANVISA
 
Slides das aulas
Slides das aulasSlides das aulas
Slides das aulas
 
Anestesias
AnestesiasAnestesias
Anestesias
 
Fundamentos de enfermagem
Fundamentos de enfermagemFundamentos de enfermagem
Fundamentos de enfermagem
 
administração hospitalar
administração hospitalaradministração hospitalar
administração hospitalar
 
Lr easter 2017
Lr easter 2017Lr easter 2017
Lr easter 2017
 
Pharmaceutical Mergers Acquisitions in the U.S
Pharmaceutical Mergers Acquisitions in the U.SPharmaceutical Mergers Acquisitions in the U.S
Pharmaceutical Mergers Acquisitions in the U.S
 
Assistencia enfermagem-cirurgica-1
Assistencia enfermagem-cirurgica-1Assistencia enfermagem-cirurgica-1
Assistencia enfermagem-cirurgica-1
 

Similaire à 2013 Nursing Annual Report

Nursing Annual Report 2015 - East Tennessee Children's Hospital
Nursing Annual Report 2015 - East Tennessee Children's HospitalNursing Annual Report 2015 - East Tennessee Children's Hospital
Nursing Annual Report 2015 - East Tennessee Children's HospitalEast Tennessee Children's Hospital
 
DQ 3-1 response 1Working in Oncology care, the Oncology Nursing.docx
DQ 3-1  response 1Working in Oncology care, the Oncology Nursing.docxDQ 3-1  response 1Working in Oncology care, the Oncology Nursing.docx
DQ 3-1 response 1Working in Oncology care, the Oncology Nursing.docxelinoraudley582231
 
Rainbow Clinic Staff Education
Rainbow Clinic Staff EducationRainbow Clinic Staff Education
Rainbow Clinic Staff EducationTanisha Davis
 
Tess Wilson Adult Medicine Resume
Tess Wilson Adult Medicine ResumeTess Wilson Adult Medicine Resume
Tess Wilson Adult Medicine ResumeTess Wilson
 
2014 Annual Report
2014 Annual Report2014 Annual Report
2014 Annual ReportJason Wurtz
 
MNI Nursing Annual Report 2014
MNI Nursing Annual Report 2014MNI Nursing Annual Report 2014
MNI Nursing Annual Report 2014Robert Couchman
 
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...Lisa Barbour
 
cheryls resume new (1)
cheryls  resume new (1)cheryls  resume new (1)
cheryls resume new (1)cheryl marasco
 
Nurses play a crucial and essential role in delivering patient’s qua.docx
Nurses play a crucial and essential role in delivering patient’s qua.docxNurses play a crucial and essential role in delivering patient’s qua.docx
Nurses play a crucial and essential role in delivering patient’s qua.docxamit657720
 
What Makes Nursing a Desirable Field For Graduates.pdf
What Makes Nursing a Desirable Field For Graduates.pdfWhat Makes Nursing a Desirable Field For Graduates.pdf
What Makes Nursing a Desirable Field For Graduates.pdfAadityaKumar55
 
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptx
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptxBooklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptx
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptxProlink
 
Advancing Effective Communicationcommunication, Cultural...
Advancing Effective Communicationcommunication, Cultural...Advancing Effective Communicationcommunication, Cultural...
Advancing Effective Communicationcommunication, Cultural...Beth Johnson
 

Similaire à 2013 Nursing Annual Report (20)

Nursing Annual Report 2015 - East Tennessee Children's Hospital
Nursing Annual Report 2015 - East Tennessee Children's HospitalNursing Annual Report 2015 - East Tennessee Children's Hospital
Nursing Annual Report 2015 - East Tennessee Children's Hospital
 
DQ 3-1 response 1Working in Oncology care, the Oncology Nursing.docx
DQ 3-1  response 1Working in Oncology care, the Oncology Nursing.docxDQ 3-1  response 1Working in Oncology care, the Oncology Nursing.docx
DQ 3-1 response 1Working in Oncology care, the Oncology Nursing.docx
 
Rainbow Clinic Staff Education
Rainbow Clinic Staff EducationRainbow Clinic Staff Education
Rainbow Clinic Staff Education
 
Tess Wilson Adult Medicine Resume
Tess Wilson Adult Medicine ResumeTess Wilson Adult Medicine Resume
Tess Wilson Adult Medicine Resume
 
2014 Annual Report
2014 Annual Report2014 Annual Report
2014 Annual Report
 
MNI Nursing Annual Report 2014
MNI Nursing Annual Report 2014MNI Nursing Annual Report 2014
MNI Nursing Annual Report 2014
 
Joan J Molnar
Joan J MolnarJoan J Molnar
Joan J Molnar
 
2014 Annual Report - East Tennessee Children's Hospital
 2014 Annual Report - East Tennessee Children's Hospital 2014 Annual Report - East Tennessee Children's Hospital
2014 Annual Report - East Tennessee Children's Hospital
 
Director General of WA Health - Launch Address
Director General of WA Health - Launch AddressDirector General of WA Health - Launch Address
Director General of WA Health - Launch Address
 
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...
We're All In This Together: A Collaborative Approach To Enhancing Nursing Lea...
 
Capstone Project Example
Capstone Project ExampleCapstone Project Example
Capstone Project Example
 
cheryls resume new (1)
cheryls  resume new (1)cheryls  resume new (1)
cheryls resume new (1)
 
Clinical Excellence Annual Report 2017
Clinical Excellence Annual Report 2017Clinical Excellence Annual Report 2017
Clinical Excellence Annual Report 2017
 
Nurses play a crucial and essential role in delivering patient’s qua.docx
Nurses play a crucial and essential role in delivering patient’s qua.docxNurses play a crucial and essential role in delivering patient’s qua.docx
Nurses play a crucial and essential role in delivering patient’s qua.docx
 
What Makes Nursing a Desirable Field For Graduates.pdf
What Makes Nursing a Desirable Field For Graduates.pdfWhat Makes Nursing a Desirable Field For Graduates.pdf
What Makes Nursing a Desirable Field For Graduates.pdf
 
2015-2016 Annual Report
2015-2016 Annual Report2015-2016 Annual Report
2015-2016 Annual Report
 
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptx
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptxBooklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptx
Booklet for Nursing Profession by ProLink Staffing - Indianapolis IN.pptx
 
Changing Role of Nursing in Modern Health Care
Changing Role of Nursing in Modern Health Care         Changing Role of Nursing in Modern Health Care
Changing Role of Nursing in Modern Health Care
 
Advancing Effective Communicationcommunication, Cultural...
Advancing Effective Communicationcommunication, Cultural...Advancing Effective Communicationcommunication, Cultural...
Advancing Effective Communicationcommunication, Cultural...
 
New Executive bio final
New Executive bio finalNew Executive bio final
New Executive bio final
 

Plus de East Tennessee Children's Hospital

It's About Children - Issue 3, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 3, 2016 by East Tennessee Children's HospitalIt's About Children - Issue 3, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 3, 2016 by East Tennessee Children's HospitalEast Tennessee Children's Hospital
 
It's About Children - Issue 2, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 2, 2016 by East Tennessee Children's HospitalIt's About Children - Issue 2, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 2, 2016 by East Tennessee Children's HospitalEast Tennessee Children's Hospital
 

Plus de East Tennessee Children's Hospital (20)

IAC Fall 1993 booklet.pdf
IAC Fall 1993 booklet.pdfIAC Fall 1993 booklet.pdf
IAC Fall 1993 booklet.pdf
 
IAC Winter 1990 booklet.pdf
IAC Winter 1990 booklet.pdfIAC Winter 1990 booklet.pdf
IAC Winter 1990 booklet.pdf
 
Donor_Impact_Annual_Report_2022_for_web_REDUCED.pdf
Donor_Impact_Annual_Report_2022_for_web_REDUCED.pdfDonor_Impact_Annual_Report_2022_for_web_REDUCED.pdf
Donor_Impact_Annual_Report_2022_for_web_REDUCED.pdf
 
Community Health Needs Assessment 2019
Community Health Needs Assessment 2019Community Health Needs Assessment 2019
Community Health Needs Assessment 2019
 
It's About Children - May 2020
It's About Children - May 2020It's About Children - May 2020
It's About Children - May 2020
 
It's About Children - March 2020
It's About Children - March 2020It's About Children - March 2020
It's About Children - March 2020
 
It's About Children - October 2019
It's About Children - October 2019It's About Children - October 2019
It's About Children - October 2019
 
It's About Children - August 2019
It's About Children - August 2019It's About Children - August 2019
It's About Children - August 2019
 
Inside Children's Hospital 2019 Family Resource Guide
Inside Children's Hospital 2019 Family Resource GuideInside Children's Hospital 2019 Family Resource Guide
Inside Children's Hospital 2019 Family Resource Guide
 
East Tennessee Children's Hospital Annual Report 2017-2018
East Tennessee Children's Hospital Annual Report 2017-2018East Tennessee Children's Hospital Annual Report 2017-2018
East Tennessee Children's Hospital Annual Report 2017-2018
 
It's About Children 2017 Issue 2 Annual Report
It's About Children 2017 Issue 2 Annual ReportIt's About Children 2017 Issue 2 Annual Report
It's About Children 2017 Issue 2 Annual Report
 
East Tennessee Children's Hospital 2016-2017 Annual Report
East Tennessee Children's Hospital 2016-2017 Annual ReportEast Tennessee Children's Hospital 2016-2017 Annual Report
East Tennessee Children's Hospital 2016-2017 Annual Report
 
It's About Children, Issue 1, 2017
It's About Children, Issue 1, 2017It's About Children, Issue 1, 2017
It's About Children, Issue 1, 2017
 
It's About Children, Issue 4, 2016
It's About Children, Issue 4, 2016It's About Children, Issue 4, 2016
It's About Children, Issue 4, 2016
 
It's About Children - Issue 3, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 3, 2016 by East Tennessee Children's HospitalIt's About Children - Issue 3, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 3, 2016 by East Tennessee Children's Hospital
 
What You Need to Know About Your Child's Tracheostomy
What You Need to Know About Your Child's TracheostomyWhat You Need to Know About Your Child's Tracheostomy
What You Need to Know About Your Child's Tracheostomy
 
It's About Children - Issue 2, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 2, 2016 by East Tennessee Children's HospitalIt's About Children - Issue 2, 2016 by East Tennessee Children's Hospital
It's About Children - Issue 2, 2016 by East Tennessee Children's Hospital
 
Community Health Needs Assessment 2016
Community Health Needs Assessment 2016Community Health Needs Assessment 2016
Community Health Needs Assessment 2016
 
Project ADAM: School Nurse Staff Awareness Presentation
Project ADAM: School Nurse Staff Awareness PresentationProject ADAM: School Nurse Staff Awareness Presentation
Project ADAM: School Nurse Staff Awareness Presentation
 
Dancing with the Knoxville Stars 2016 Program
Dancing with the Knoxville Stars 2016 ProgramDancing with the Knoxville Stars 2016 Program
Dancing with the Knoxville Stars 2016 Program
 

Dernier

Emergency ambulance portal-PPT-3g2pqy.pptx
Emergency ambulance portal-PPT-3g2pqy.pptxEmergency ambulance portal-PPT-3g2pqy.pptx
Emergency ambulance portal-PPT-3g2pqy.pptxdragonaklevel7
 
Learn Tips for Managing Chemobrain or Mental Fogginess
Learn Tips for Managing Chemobrain or Mental FogginessLearn Tips for Managing Chemobrain or Mental Fogginess
Learn Tips for Managing Chemobrain or Mental Fogginessbkling
 
AI in Pediatrics: Taking Baby Steps in the Big World of Data
AI in Pediatrics: Taking Baby Steps in the Big World of DataAI in Pediatrics: Taking Baby Steps in the Big World of Data
AI in Pediatrics: Taking Baby Steps in the Big World of DataIris Thiele Isip-Tan
 
Disseminated Intravascular Coagulation.ppt
Disseminated Intravascular Coagulation.pptDisseminated Intravascular Coagulation.ppt
Disseminated Intravascular Coagulation.pptSameer Jain
 
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdf
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdfPreventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdf
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdfAditiAlishetty
 
Family Adoption Programme first year mbbs.pptx
Family Adoption Programme first year mbbs.pptxFamily Adoption Programme first year mbbs.pptx
Family Adoption Programme first year mbbs.pptxKritikaMishra43
 
Discover the Art Deco Style at Spa Dental
Discover the Art Deco Style at Spa DentalDiscover the Art Deco Style at Spa Dental
Discover the Art Deco Style at Spa DentalA-dec Australia
 
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are Heard
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are HeardAdvance Directives and Advance Care Planning: Ensuring Patient Voices Are Heard
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are HeardVITASAuthor
 
Presentation for Alzheimers Disease.pptx
Presentation for Alzheimers Disease.pptxPresentation for Alzheimers Disease.pptx
Presentation for Alzheimers Disease.pptxravisutar1
 
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...Oleg Kshivets
 
Understanding Cholera: Epidemiology, Prevention, and Control.pdf
Understanding Cholera: Epidemiology, Prevention, and Control.pdfUnderstanding Cholera: Epidemiology, Prevention, and Control.pdf
Understanding Cholera: Epidemiology, Prevention, and Control.pdfSasikiranMarri
 
CASE STUDY ON CHRONIC KIDNEY DISEASE.pptx
CASE  STUDY ON CHRONIC KIDNEY DISEASE.pptxCASE  STUDY ON CHRONIC KIDNEY DISEASE.pptx
CASE STUDY ON CHRONIC KIDNEY DISEASE.pptxdrsriram2001
 
2024 Medicare AEP Shopping Experience: Consumer Insight Survey
2024 Medicare AEP Shopping Experience: Consumer Insight Survey2024 Medicare AEP Shopping Experience: Consumer Insight Survey
2024 Medicare AEP Shopping Experience: Consumer Insight SurveyMedia Logic
 
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWAT
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWATBURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWAT
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWATNehaKewat
 
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptx
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptxLipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptx
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptxRajendra Dev Bhatt
 
The Best Diet for Preventing and Managing Kidney Stones .pptx
The Best Diet for Preventing and Managing Kidney Stones .pptxThe Best Diet for Preventing and Managing Kidney Stones .pptx
The Best Diet for Preventing and Managing Kidney Stones .pptxBarshaBarsha6
 
Subconjunctival Haemorrhage,causes,treatment..pptx
Subconjunctival Haemorrhage,causes,treatment..pptxSubconjunctival Haemorrhage,causes,treatment..pptx
Subconjunctival Haemorrhage,causes,treatment..pptxvideosfildr
 
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATION
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATIONMark-Klimek-Lectures-1-To-12 NCLEX EXAMINATION
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATIONes5735583
 
Weighing the Risks and Benefits: Angioplasty at Gokuldas Hospitals
Weighing the Risks and Benefits: Angioplasty at Gokuldas HospitalsWeighing the Risks and Benefits: Angioplasty at Gokuldas Hospitals
Weighing the Risks and Benefits: Angioplasty at Gokuldas HospitalsGokuldas Hospital
 
Unlocking the Mysteries of the Lymphatic System
Unlocking the Mysteries of the Lymphatic SystemUnlocking the Mysteries of the Lymphatic System
Unlocking the Mysteries of the Lymphatic SystemSasikiranMarri
 

Dernier (20)

Emergency ambulance portal-PPT-3g2pqy.pptx
Emergency ambulance portal-PPT-3g2pqy.pptxEmergency ambulance portal-PPT-3g2pqy.pptx
Emergency ambulance portal-PPT-3g2pqy.pptx
 
Learn Tips for Managing Chemobrain or Mental Fogginess
Learn Tips for Managing Chemobrain or Mental FogginessLearn Tips for Managing Chemobrain or Mental Fogginess
Learn Tips for Managing Chemobrain or Mental Fogginess
 
AI in Pediatrics: Taking Baby Steps in the Big World of Data
AI in Pediatrics: Taking Baby Steps in the Big World of DataAI in Pediatrics: Taking Baby Steps in the Big World of Data
AI in Pediatrics: Taking Baby Steps in the Big World of Data
 
Disseminated Intravascular Coagulation.ppt
Disseminated Intravascular Coagulation.pptDisseminated Intravascular Coagulation.ppt
Disseminated Intravascular Coagulation.ppt
 
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdf
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdfPreventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdf
Preventing Common Nutritional Deficiencies In Poultry Flocks (PPT).pdf
 
Family Adoption Programme first year mbbs.pptx
Family Adoption Programme first year mbbs.pptxFamily Adoption Programme first year mbbs.pptx
Family Adoption Programme first year mbbs.pptx
 
Discover the Art Deco Style at Spa Dental
Discover the Art Deco Style at Spa DentalDiscover the Art Deco Style at Spa Dental
Discover the Art Deco Style at Spa Dental
 
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are Heard
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are HeardAdvance Directives and Advance Care Planning: Ensuring Patient Voices Are Heard
Advance Directives and Advance Care Planning: Ensuring Patient Voices Are Heard
 
Presentation for Alzheimers Disease.pptx
Presentation for Alzheimers Disease.pptxPresentation for Alzheimers Disease.pptx
Presentation for Alzheimers Disease.pptx
 
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...
Esophageal Cancer: Artificial Intelligence, Synergetics, Complex System Analy...
 
Understanding Cholera: Epidemiology, Prevention, and Control.pdf
Understanding Cholera: Epidemiology, Prevention, and Control.pdfUnderstanding Cholera: Epidemiology, Prevention, and Control.pdf
Understanding Cholera: Epidemiology, Prevention, and Control.pdf
 
CASE STUDY ON CHRONIC KIDNEY DISEASE.pptx
CASE  STUDY ON CHRONIC KIDNEY DISEASE.pptxCASE  STUDY ON CHRONIC KIDNEY DISEASE.pptx
CASE STUDY ON CHRONIC KIDNEY DISEASE.pptx
 
2024 Medicare AEP Shopping Experience: Consumer Insight Survey
2024 Medicare AEP Shopping Experience: Consumer Insight Survey2024 Medicare AEP Shopping Experience: Consumer Insight Survey
2024 Medicare AEP Shopping Experience: Consumer Insight Survey
 
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWAT
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWATBURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWAT
BURNS AND ITS MANAGEMENT.pptx PREPARED BY NEHA KEWAT
 
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptx
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptxLipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptx
Lipid Profile test & Cardiac Markers for MBBS, Lab. Med. and Nursing.pptx
 
The Best Diet for Preventing and Managing Kidney Stones .pptx
The Best Diet for Preventing and Managing Kidney Stones .pptxThe Best Diet for Preventing and Managing Kidney Stones .pptx
The Best Diet for Preventing and Managing Kidney Stones .pptx
 
Subconjunctival Haemorrhage,causes,treatment..pptx
Subconjunctival Haemorrhage,causes,treatment..pptxSubconjunctival Haemorrhage,causes,treatment..pptx
Subconjunctival Haemorrhage,causes,treatment..pptx
 
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATION
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATIONMark-Klimek-Lectures-1-To-12 NCLEX EXAMINATION
Mark-Klimek-Lectures-1-To-12 NCLEX EXAMINATION
 
Weighing the Risks and Benefits: Angioplasty at Gokuldas Hospitals
Weighing the Risks and Benefits: Angioplasty at Gokuldas HospitalsWeighing the Risks and Benefits: Angioplasty at Gokuldas Hospitals
Weighing the Risks and Benefits: Angioplasty at Gokuldas Hospitals
 
Unlocking the Mysteries of the Lymphatic System
Unlocking the Mysteries of the Lymphatic SystemUnlocking the Mysteries of the Lymphatic System
Unlocking the Mysteries of the Lymphatic System
 

2013 Nursing Annual Report

  • 1.
  • 3. Dear nursing colleagues and friends, It’s no secret that in so many ways nurses are the heartbeat of East Tennessee Children’s Hospital. Every day, in every department, our nurses are on the front lines—helping save lives and making important decisions that affect the health of thousands of children. Last year was an incredible one for our nurses—filled with continued growth and opportunities, as well as challenges that our staff met with compassion, knowledge and dedication. I’m proud to share some of the many ways our nearly 450 nurses made a difference in this year’s nursing annual report. Using hospitalwide data, this report highlights some of the accomplishments our nurses achieved from January 2013 to December 2013. As you read the report, you will see that our nurses and their tireless dedication to their profession are making an impact in our hospital and beyond. The family-centered, pediatric-focused care they bring to our patients helps make Children’s Hospital the special place it is. I’m honored to not just serve as a leader for our nursing staff, but to learn from them and witness the compassion they show our young patients every day. Sincerely, Laura Barnes, M.S.N., R.N., N.E.A.-B.C. Vice President for Patient Care Services and Chief Nursing Officer 3
  • 4. Seeing our nurses in action Though their most important role is serving at the bedside of our young patients and ensuring they receive the best possible care, our nurses are thriving and making an impact at Children’s Hospital in other ways. They’re seeking educational opportunities to help them stay at the forefront of nursing. They’re providing input about the upcoming hospital expansion that will enable us to better care for East Tennessee’s children. If it affects their daily duties and the children they care for, our nurses want to be part of it. In 2013, we launched our professional practice model (PPM). Represented visually by a pinwheel, the PPM signifies how nurses at Children’s Hospital practice, communicate and collaborate to provide the highest-quality care for our patients. At the core of the pinwheel, of course, are our patients and their families, with all components moving in concert around them, supported by our strong philosophy of family-centered care. The PPM represents our nurses in action as we continuously respond to the needs of our patients and the environment. The pinwheel’s petals symbolize the many components that are important to our practice as nurses, including core values, shared decision-making, exemplary practice, professional growth and empowerment to improve. A pinwheel is especially appropriate because it is always moving, much like our strong nursing staff who are always adapting to the needs of the patient and changes in health care. We’re not the only ones noticing our strengths. In 2013, Children’s Hospital received the Tennessee Nurses Association’s Outstanding Employer Award. This is the first time Children’s Hospital has received the award from the association, a professional organization representing nurses throughout the state. This award is especially important because it recognizes our nurses and the passion they bring to work each day. Exemplarypractice growth Professional Em powered to improve Shared decision- making N ursingcore values Family-centeredcare Patient family 4
  • 5. It also spotlights the hospital’s support of nurses and nursing excellence. The selection process for the award is specific and highlights many of our hospital’s strengths, including encouraging nurse representation on decision-making bodies, having policies and procedures that permit nurses to express their concerns regarding their professional practice environment and having leaders who are dedicated to improving the quality of nursing by contributing to nursing professional development. The work of our nurses and staff was also recognized on a national level in 2013, when The Leapfrog Group included us on its 2013 list of Top Hospitals. Children’s Hospital was one of 13 pediatric hospitals honored for setting the highest standards in safety and quality. Out of all the adult and pediatric hospitals in the U.S. receiving the award in 2013, we were the only hospital in east Tennessee and one of only five in the state. 5
  • 6. 6
  • 7. Empowered to improve I am a Children’s Hospital nurse. I have control of my practice, and I know I can improve quality in patient care. We take pride in patient safety and infection prevention. We measure patient safety in a number of different ways. The following data is a sampling of some of the most common types of potential safety issues associated with a child’s stay at Children’s Hospital. Pediatric Intensive Care Unit (PICU) 0 in 2013 1 in 2012 Neonatal Intensive Care Unit (NICU) 2 in 2013 1 in 2012 Central line-associated blood stream infections (CLABSIs) Because central lines are used for longer periods of time, we have to work hard to make sure they do not become infected, which can be very serious. How we are improving: Using nursing research and literature to identify best practices, we have implemented standard ways to insert and maintain central venous catheters to prevent CLABSIs. Pediatric Intensive Care Unit (PICU) 0 in 2013 0 in 2012 Neonatal Intensive Care Unit (NICU) 0 in 2013 0 in 2012 7 Ventilator-associated pneumonia Because this type of pneumonia results from microorganisms that invade the lower respiratory tract and lungs, care must be taken to prevent infections. How we are improving: We participated in regional efforts and developed standards to eliminate this type of pneumonia, which is the second most common hospital-acquired infection in Pediatric Intensive Care Units.
  • 8. Solutions for Patient Safety In January 2013, Children’s Hospital became a collaborative partner in Solutions for Patient Safety (SPS). There are 78 children’s hospitals across the country that participate in the collaborative, which was founded in 2008 to create universally safe and healing environments for all children in the care of U.S. pediatric hospitals. Through an interprofessional approach to improving care, the collaborative empowers staff to improve through open discussion, transparency and learning of best practices. Team leaders, who include medical staff, respiratory therapists, clinical nurses, utilization review staff, pharmacists, physical therapists and nutritionists, are working in eight areas of concentration. The goal is zero harm to our patients. Our team leaders include: • Loretta Maples, B.S.N., R.N., Nursing Director of Support Services: Adverse drug events (ADE) • Bill Chesney, B.S.N., R.N., Staff Development Specialist, Pediatric Intensive Care Unit (PICU): Ventilator-associated pneumonia (VAP) • Barb Barr, M.S.N., R.N., Nursing Director, Perioperative Services: Surgical-site infections (SSI) • Ali Gonzalez, B.S.N., R.N., C.P.N.: Falls prevention • Judy Marciel, M.S.N., R.N., Clinical Nurse Specialist: Pressure ulcers prevention • Pam Myers, B.S.N., R.N., C.M.L., Nurse Manager, PICU: Central line-associated blood stream infections (CLABSIs) and catheter-related urinary tract infections (CAUTI) • Laura Barnes, M.S.N., N.E.A.-B.C., Vice President for Patient Care Services and Chief Nursing Officer: Serious safety events (SSE) Through the work of these teams, Children’s Hospital met the goal of reducing harm to children by 20 percent from 2012 to the end of 2013. Catheter-associatedurinary tract infections2 in 2013 4 in 2012 Falls with moderateor greater harm 1 in 2013 4 in 2012 8 Pressure ulcers Stage 3 and above 5 in 2013 11 in 2012
  • 9. 9 2013 Leadership Summit At Children’s Hospital, we strive to empower our nurses to improve the patient care they provide by seeking new and innovative approaches to their work. Several nurses from Children’s Hospital presented their work for improving care at the 2013 Leadership Summit sponsored by the Tennessee Center for Patient Safety and the Tennessee Hospital Association. Podium presentations from our nurses included: • Carla Saunders, N.N.P., N.N.C.: NAS – Nurse Practitioner Lead Quality Improvement Project • Brandy Payne, B.S.N., R.N., C.P.N., and Lauren Baumgardner, B.S.N., R.N.C.-N.I.C.: Journey to Becoming a Safe Sleep Hospital In addition, poster presentations included: • Tracie Savage, R.N.C.-N.I.C., and Sonya McGill, B.S.N., R.N.C., N.I.C.: Creating a CLABSI-free Culture in the Neonatal Intensive Care Unit • Kary Pickard, R.N., and Kristen Powell, R.N.: Creating a VAP-free Culture in the Neonatal Intensive Care Unit • Sara Matalik, B.S.N., R.N.; Barbara Barr, M.S.N., R.N.; Jennifer Smith, B.S.N., R.N.; and Judy Marciel, M.S.N., P.C.N.S-B.C., C.P.N.P.-B.C., C.W.C.N.: Improving Patient Safety Through the Implementation of the Perioperative Safety Passport • Sherry Edwards, B.S.N., R.N., C.P.N.: Welcome to the Jungle – A Communication Initiative • Betty Gregg, R.N., C.P.N.: Hello, Halo. Fostering Performance through Education and Collaboration • Sarabeth Mayo, B.S.N., R.N.: Performance Excellence in Action – A Perioperative Council Collaboration • Gina Shelley, R.N., C.P.N.: Communicating for a Better, Safer Tomorrow Patient safety is a priority in this organization. Our nurses: 4.55 overall score—out of 5 National average: 4.46 Source: 2013 employee engagement survey
  • 10. 10
  • 11. Exemplary practice I am a Children’s Hospital nurse. I provide care that meets our patients’needs and exceeds standards. Providing palliative care When a child is seriously ill, it affects him and his caregivers in a profound way. Palliative care helps improve quality of life for the entire family by providing relief from the pain and stress of a serious illness and improving communication and coordination of care. In October 2013, in conjunction with Children’s Anesthesiologists, Lorna Keeton, M.S.N., C.P.N.P., joined the Children’s Hospital Palliative Care Program as the Pain/Palliative Care Nurse Practitioner. In the last three months of 2013, Keeton consulted on 46 patient cases, including 11 that required palliative care. In addition to treating patients, Keeton works with nursing staff to educate them about the importance of palliative care. To provide the best care for our seriously ill patients, Keeton and the Palliative Care Committee meet quarterly to work on policies and procedures, the Precious Print Program and a process for just- in-time staff support in response to crises related to emotional needs and debriefing. 11 This organization provideshigh-quality care and services. Our nurses: 4.47 overall score—out of 5 National average: 4.31Source: 2013 employee engagement survey
  • 12. 12
  • 13. 13 Professional growth I am a Children’s Hospital nurse. I have opportunities to develop skills to both better myself and the care I deliver to patients. Recognizing Excellence At Children’s Hospital (REACH) REACH is a program designed to recognize the individual work that our nurses do each day. REACH offers four levels of achievement—each has required skill and educational requirements. • Level I – Entrance Nurse • Level II – Proficient Nurse • Level III – Skilled Nurse • Level IV – Outstanding Nurse Currently, the majority of Children’s Hospital nurses are Level II—unless they are new graduates, and then they must wait a year before participating in REACH. Level III Meaning they must have the following: a nursing specialty certification and/or bachelor’s of science in nursing degree, a minimum of one year of nursing experience and all the required activity points. Lauren Baumgardner, B.S.N., R.N.C.-N.I.C. Karen Beeler, B.S.N., R.N.C.-N.I.C. Bonnie Estes, B.S.N., R.N. Ali Gonzalez, B.S.N., R.N., C.P.N. Dana Hickey, B.S.N., R.N., C.P.N. Carol Hudson, B.S.N., R.N., C.P.N. Becky LeMarbre, B.S.N., R.N., C.C.R.N. Denise Majors, B.S.N., R.N. Amanda Parrott, B.S.N., R.N., C.P.E.N. Brandy Payne, B.S.N., R.N., C.P.N. Charla Purkey, B.S.N., R.N.C.-N.I.C. Joyce Riddle, B.S.N., R.N., C.P.N. Jennifer Schlomer, B.S.N., R.N.C.-N.I.C. Debra Schmid, B.S.N., R.N., C.P.N. Krystle Silva, B.S.N., R.N. Linda Welch, B.S.N., R.N., C.P.N. Level IV Meaning they must have the following: a nursing specialty certification, at least a bachelor’s of science in nursing degree and the required number of activity points. Becca O’Connor, B.S.N., R.N., C.P.E.N. Esther O’Hare, I.B.C.L.C., C.F.N.P. Emily Savage, M.S.N., N.N.P. New degrees Nancy Bunch, B.S.N. Emily Collins, B.S.N. Peggy Grindstaff, B.S.N. Amanda Martin, M.S.N. Emily Oram, M.S.N. LaTosha Phillips, B.S.N. Ron Phillips, B.S.N. Carol Smith, B.S.N. Jennifer Smith, B.S.N. Lori Smith, B.S.N.
  • 14. 14 Certifications American Nurses Credentialing Center (ANCC) Betty Gregg Critical Care Registered Nurse Susan Miller Laura Tilley Certified Pediatric Emergency Nurse Wayne Baxter Judy Lane Amanda Parrott Sharyn Styles Rebecca Trout Certified Pediatric Hematology Oncology Nurse Emily Denton Lawana Evans Certified Professional in Healthcare Quality Janice Mays Certified Pediatric Nurse Justin Abbot Lacey Beeler Tomica Bellamy Tabatha Burrell Jennifer Campbell Karen Carson Veronica Doane Jennifer Essary-Matthews Lauren Fisher Amy Gilliland Liza Graves Jill Green Kimberly Hill Kelsey Horner Lisa Johnson April Jones Martha Jordan Stephanie King Cady Kington Olivia Lawless Julie Leonard Samantha Lowry Leshia Walker Martin Ashley McNeilly Carrie Millsaps Sara Norton Jody Ohsiek Sandra Partilla Jennifer Quintois Gail Rich Kelly Rivers Brittany Rowe Tierra Salyers Carol Seagroves Deb Sharp Kimberly Shelton Connie Smith Nancy Timm Jennifer Wacks Donna Wallace Barbara Westbrook Certified Pediatric Oncology Nurse Karen Johnson Certification for Neonatal Intensive Care Nurse Lauren Baumgartner Karen Beeler Anna Hawkins Mindy Irick Corie Jones Charla Purkey Casey Reynolds Tuesday Scalf Jennifer Schlomer Kelly White
  • 15. 6 percent increase in nurses who received a higher degree 9 out of 10 nursingunits had an increasein certifications This organization provides career development opportunities. Our nurses: 3.97 overall score —out of 5 National average: 3.84 Source: 2013 employee engagement survey 15
  • 16. 16
  • 17. Shared decision-making I am a Children’s Hospital nurse. I have autonomy to deliver excellent patient care. Every nurse is a leader with collaboration across disciplines to improve patient care. 17 Council leadership Clinical Informatics Chair: Vicki Collins, B.S.N. Coordinating Chair: Crystal Blake, R.N., C.P.N. Engagement Chair: Nancy Griffin, R.N. Co-chair: Veronica Doane, B.S.N., R.N. Leadership Chair: Laura Barnes, M.S.N., N.E.A.-B.C. Magnet Steering Chair: Karen Burchfield, M.S.N., R.N., C.P.N. Night Shift Chair: Melissa Veach, B.S.N., R.N. Co-chair: Tanya Belcher, R.N. Nursing Practice Improvement Chair: Ali Gonzalez, B.S.N., R.N., C.P.N. Co-chair: Melissa Keasler, R.N. Clinical Practice and Standards Chair: Chris Tolliver, M.S.N., R.N., C.P.N. Professional Development Chair: Donna Wallace, B.S.N., R.N., C.P.N. Co-chair: Christina Curry, R.N. Research Council Chair: Lauren Lisa, B.S.N., R.N., C.P.N. Co-chair: Stephanie Roberts, R.N. The environment at this organization makes employees in my work unit want to go above and beyond what’s expected of them. Our nurses: 4.60 overall score—out of 5 National average: 3.57 Source: 2013 employee engagement survey
  • 18. 1818
  • 19. 19 Nursing core values I am a Children’s Hospital nurse. I use my core values, including quality and safety, professionalism, integrity, stewardship, compassion and innovation, as my foundation for providing care. Daisy Award winners Stephanie Brock, R.N. Katelyn Hodge, B.S.N., R.N. Janice Rivers, B.S.N., R.N. Brandy Payne, B.S.N., C.P.N. Jennifer Quintois, B.S.N., R.N. Lauren Wilson, B.S.N., R.N., C.P.N. Chad Tapp, B.S.N., R.N. Joyce Riddle, B.S.N., R.N., C.P.N. Becca Troutt, R.N., C.P.E.N. Janet Williams, R.N. Clinical Excellence Award winners Deena Cantrill, B.S.N., R.N. Maggie Dickson, R.N. Kelly Filyaw, B.S.N., R.N. Betty Gregg, R.N.-B.C. Dana Hickey, S.N., R.N. Megan Jones, R.N. Melissa Marsee, B.S.N., R.N. Lauren Wilson, B.S.N., R.N. I would recommend this organization to family and friends who need care. Our nurses: 4.60 overall score—out of 5 National average: 4.33 Source: 2013 employee engagement survey