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LIBROS A LOS CUALES TIENEN
ACCESO LOS ASOCIADOS AL PMI®,
COMO UNO DE LOS BENEFICIOS DE
TENER SU MEMBRESÍA
Trabajo de compilación y organización realizado por
Intesys Consulting
Agosto 2012
www.intesysconsulting.com
BUSINESS ANALYSIS
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General Resources
Determining Project Requirements
by Hans Jonasson
Auerbach Publications © 2008 (322 pages) Citation
ISBN:9781420045024
Including exercises, best practices, tools, templates, and customizable solutions, this practical book explores the
professional role of business analysts, the evolution of business analysis, and current and emerging standards.
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BUSINESS SKILLS
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Career Development
The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition
by Kerry Gleeson
John Wiley & Sons © 2004 (288 pages) Citation
ISBN:9780471463214
Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting
guide will help you get organized at work, get more done, and carve out more time to do what you really want to do.
The Authentic Career: Following the Path of Self-Discovery to Professional Fulfillment
by Maggie Craddock
New World Library © 2004 (209 pages) Citation
ISBN:9781577314387
The author of this promising text outlines a therapeutic process that carefully separates what the reader wants and needs
from the often frustrating demands of family and work.
The Ultimate Career Success Workbook
by Rob Yeung
Kogan Page © 2003 (256 pages) Citation
ISBN:9780749438296
Packed with insights from employees and managers, exercises and questionnaires, it helps you to formulate a long-term
plan for your career success
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Career Development
Job Hunting For Dummies, 2nd Edition
by Max Messmer
John Wiley & Sons © 1999 (376 pages) Archive Citation
ISBN:9780764551635
Packed with job search tips and tactics
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Communication / Negotiations
Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results
by Anthony C. Mersino
AMACOM © 2007 (272 pages) Citation
ISBN:9780814474167
Packed with checklists, self-assessments, real-world examples, guidance, and step-by-step techniques, this
indispensable book will help you learn to use interpersonal skills to get more out of your people and achieve greater
results with less effort.
Global Business Etiquette: A Guide to International Communication and Customs
by Jeanette S. Martin and Lillian H. Chaney
Praeger Publishers © 2006 (183 pages) Archive Citation
ISBN:9780275988159
Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and
symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.
Dialogue Mapping: Building Shared Understanding of Wicked Problems
by Jeff Conklin
John Wiley & Sons © 2006 (264 pages) Citation
ISBN:9780470017685
Providing an exciting new conceptual framework that will change the way readers view projects and project
management, this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective
problem solving
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Communication / Negotiations
Essential People Skills for Project Managers
by Steven W. Flannes and Ginger Levin
Management Concepts © 2005 (208 pages) Citation
ISBN:9781567261684
This conceptual guide will provide you with the soft skills necessary for managing tough people issues. The GovEssentials
collection from Books24x7 is offered in partnership with Management Concepts.
Communication Skills for Managers, Fifth Edition
by Janis Fisher Chan
AMACOM © 2002 (150 pages) Citation
ISBN:9780761213383
Utilize techniques to improve your communication skills by increasing reading, writing, speaking, and listening proficiency.
Negotiating Globally: How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundaries
by Jeanne M. Brett
Jossey-Bass © 2001 (278 pages) Citation
ISBN:9780787955861
Drawing on systematic study of negotiators from Asia, Europe, the Middle East, and the Americas, this highly accessible
resource provides a general framework to help negotiators manage cultural differences whenever they appear at the
negotiation table.
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The Complete Handbook of Business Meetings
by Eli Mina
AMACOM © 2000 (319 pages) Citation
ISBN:9780814405604
A reference designed to help businesspeople at all levels have more productive meetings - whether you're organizing,
chairing, or just attending.
50 Activities for Conflict Resolution
by Jonamay Lambert and Selma Myers
HRD Press © 1999 (163 pages) Citation
ISBN:9780874254983
A practical source to help professionals acquire skills to resolve workplace conflicts--or train others to do so.
50+ Activities to Teach Negotiation
by Ira Asherman
HRD Press © 1996 (301 pages) Citation
ISBN:9780874253146
Provides a variety of creative models and innovative approaches to teaching negotiation skills.
Communication / Negotiations
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Successful Negotiating
by Grant E. Mayberry
AMACOM © 1993 (77 pages) Citation
ISBN:9780761214168
Learn to understand and apply classical negotiation techniques with poise and skill to achieve positive results
Communication / Negotiations
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Creative Thinking
Manager's Pocket Guide to Creativity
by Alexander Hiam
HRD Press © 1998 (180 pages) Citation
ISBN:9780874254365
How to foster creative thinking -- and avoid attitudes and behaviors that squelch it.
30 Minutes...To Brainstorm Great Ideas
by Alan Barker
Kogan Page © 1997 (64 pages) Citation
ISBN:9780749423582
Packed with practical techniques and expert advice, this no-nonsense book is essential reading for anyone who wants to
come up with attention-grabbing ideas. It is full of advice on brainstorming alone or in a group to come up with ideas that
work.
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Decision Making and Problem Solving
Operational Risk Management: A Case Study Approach to Effective Planning and Response
by Mark D. Abkowitz
John Wiley & Sons © 2008 (278 pages) Citation
ISBN:9780470256985
Using case studies in a variety of scenarios across many different industries and environments, this book uses historical
events to demonstrate how operational risk management practices influence event likelihood and outcomes across all
hazard domains.
Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources
Modern Corporate Risk Management: A Blueprint for Positive Change and Effectiveness
by Glenn Koller
J. Ross Publishing © 2007 (297 pages) Citation
ISBN:9781932159523
Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical,
organizational, cultural, and political problems related to corporate portfolio risk management.
Topics: Decision-Making & Problem-Solving, Organizational Development
Handbook of Management Techniques, Revised Third Edition
by Michael Armstrong
Kogan Page © 2006 (656 pages) Citation
ISBN:9780749447663
Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,
easy-to-read book will help to improve efficiency and effectiveness.
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Dialogue Mapping: Building Shared Understanding of Wicked Problems
by Jeff Conklin
John Wiley & Sons © 2006 (264 pages) Citation
ISBN:9780470017685
Providing an exciting new conceptual framework that will change the way readers view projects and project management,
this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving.
The Rational Project Manager: A Thinking Team's Guide to Getting Work Done
by Andrew Longman and Jim Mullins
John Wiley & Sons © 2005 (240 pages) Citation
ISBN:9780471721468
Offering insights into organizational dynamics, as well as specific practices for effective management, this book presents
the tools, steps, and processes of project management and uncovers the critical thinking vital to project management
excellence.
Getting Unstuck: 8 Simple Steps to Solving Any Problem
by Joy Browne
Hay House © 2002 (241 pages) Citation
ISBN:9781401900571
Whether you want to overcome your fears, gain perspective and self-awareness, or perfect the fine art of relationships at
home or at work, this book has the answers you’ve been looking for.
Decision Making and Problem Solving
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Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved
by Richard Y. Chang and P. Keith Kelly
Jossey-Bass © 1993 (106 pages) Citation
ISBN:9780787950781
A common-sense approach to problem solving and provides a wealth of practical examples and proven methods which
can be applied immediately on the job
Decision Making and Problem Solving
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Presentation Skills
Dialogue Mapping: Building Shared Understanding of Wicked Problems
by Jeff Conklin
John Wiley & Sons © 2006 (264 pages) Citation
ISBN:9780470017685
Providing an exciting new conceptual framework that will change the way readers view projects and project management,
this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving.
Statistics For Dummies
by Deborah Rumsey
John Wiley & Sons © 2003 (356 pages) Citation
ISBN:9780764554230
This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples that
show how these concepts apply to your everyday life.
Bulletproof Presentations: No One Will Ever Shoot Holes in Your Ideas Again!
by G. Michael Campbell
Career Press © 2002 (261 pages) Citation
ISBN:9781564145901
Become a proficient public speaker and presenter with these helpful hints, tricks and tips.
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Presentation Skills
Powerful Presentations: Great ideas for Making a Real Impact, Third Edition
by John Mattock and Jons Ehrenborg
Kogan Page © 2001 (120 pages) Citation
ISBN:9780749435738
This guide draws upon the Web as well as classic rhetoric to provide the essentials for giving effective, enjoyable
presentations.
The Complete Handbook of Business Meetings
by Eli Mina
AMACOM © 2000 (319 pages) Citation
ISBN:9780814405604
A reference designed to help businesspeople at all levels have more productive meetings - whether you're organizing,
chairing, or just attending.
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Supervisory Skills
Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job
by Margaret Mary Gootnick and David Gootnick
AMACOM © 2000 (241 pages) Citation
ISBN:9780814470299
An Everymanager's guide to solving daily problems, this book gives time-pressed managers succinct, pragmatic "tools" for
taking action instantly on more than 65 common workplace problems.
Successful Interviewing
by Diane Arthur
AMACOM © 2000 (202 pages) Citation
ISBN:9780761213994
Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance.
The Complete Training Course for Managers
by Irene E. McManus, Robert P. McManus and Bobette Hayes Williamson
AMACOM © 1994 (157 pages) Citation
ISBN:9780761205050
Understanding, implementing, and evaluating training programs.
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Time Management and Productivity
The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition
by Kerry Gleeson
John Wiley & Sons © 2004 (288 pages) Citation
ISBN:9780471463214
Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting
guide will help you get organized at work, get more done, and carve out more time to do what you really want to do.
Topics: Work-Life Balance, Time Management & Productivity, Career Development
175 Ways to Get More Done in Less Time!
by David Cottrell and Mark C. Layton
CornerStone Leadership Institute © 2004 (36 pages) Citation
ISBN:9780965878845
Achieve all the goals you set for yourself with the help of this useful guide. The book is loaded with ways to get things
done faster and better so you can accomplish more of your long-term goals.
Topics: Time Management & Productivity
The 26 Hour Day: How to Gain at Least Two Hours a Day with Time Control
by Vince Panella
Career Press © 2002 (263 pages) Citation
ISBN:9781564145802
The 26-Hour Day will actually teach you how to gain at least two to four more profitable, productive and enjoyable hours a
day at work and at home.
Topics: Time Management & Productivity
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Work-Life Balance
The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition
by Kerry Gleeson
John Wiley & Sons © 2004 (288 pages) Citation
ISBN:9780471463214
Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting
guide will help you get organized at work, get more done, and carve out more time to do what you really want to do.
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Writing Skills
Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts
by Tom Sant
AMACOM © 2004 (248 pages) Archive Citation
ISBN:9780814471531
This resource provides tools for maximizing the clarity of your writing, editing your proposal for optimal impact, and
avoiding the six traps that can undermine even the strongest proposals.
Topics: Writing Skills
Write to the Point: How to Communicate in Business With Style and Purpose
by Salvatore J. Iacone
Career Press © 2003 (256 pages) Citation
ISBN:9781564146397
This book provides practical, proven techniques for making writing for business more effective and less stressful. All levels
of business and technical personnel will find this easy-to-read guide invaluable and immediately useful every day.
Topics: Writing Skills
How to Sharpen your Business Writing Skills, Second Edition
by Nan Levinson
AMACOM © 2000 (179 pages) Citation
ISBN:9780761213857
The text for the AMA’s course on effective writing, an essential skill for managers and other business professionals.
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CORPORATE CASE
STUDIES AND
INTERVIEWS
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Case Studies - Other
Lessons in Project Management, 2nd Edition
by Tom Mochal and Jeff Mochal
Apress © 2011 (235 pages) Citation
ISBN:9781430238348
Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presents
each problem and examines each solution while providing readers with tips on managing projects, such as developing
rapport with project managers and team members.
Topics: Case Studies - Other, General PM Resources
Operational Risk Management: A Case Study Approach to Effective Planning and Response
by Mark D. Abkowitz
John Wiley & Sons © 2008 (278 pages) Citation
ISBN:9780470256985
Using case studies in a variety of scenarios across many different industries and environments, this book uses historical
events to demonstrate how operational risk management practices influence event likelihood and outcomes across all
hazard domains.
Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources
Project Management Casebook
by David I. Cleland (ed) et al.
Project Management Institute © 1998 (626 pages) Citation
ISBN:9781880410455
Fifty project management case studies.
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EMPLOYEE TRAINING
AND DEVELOPMENT
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Measuring ROI
How to Conduct a Cost-Benefit Analysis (A journal)
by Cat Sharpe (ed)
ASTD © 1998 (18 pages) Citation
This issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculate
costs: personnel, material, delivery, and total expenditures. It also presents practice case studies to explain the process.
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Program Design
Project Management for Trainers
by Lou Russell
ASTD © 2000 (146 pages) Citation
ISBN:9781562861414
A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum development
or vendor relations.
Topics: Training Management, Program Design, General PM Resources
50+ Activities to Teach Negotiation
by Ira Asherman
HRD Press © 1996 (301 pages) Citation
ISBN:9780874253146
Provides a variety of creative models and innovative approaches to teaching negotiation skills.
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Training Management
Cultivating Communities of Practice: A Guide to Managing Knowledge
by Etienne Wenger, Richard McDermott and William M. Snyder
Harvard Business Press © 2002 (284 pages) Citation
ISBN:9781578513307
A guide for managers to make knowledge work in their organizations.
Topics: Training Management
Project Management for Trainers
by Lou Russell
ASTD © 2000 (146 pages) Citation
ISBN:9781562861414
A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum development
or vendor relations.
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FINANCE AND
ACCOUNTING
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Corporate Finance
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan and David P. Norton
Harvard Business Press © 2004 (472 pages) Citation
ISBN:9781591391340
Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this powerful
guide is a blueprint any organization can follow to align processes, people, and information technology for superior
performance.
Topics: Corporate Finance, Innovation, Strategy
Financial Modeling, Second Edition
by Simon Benninga
The MIT Press © 2000 (622 pages) Archive Citation
ISBN:9780262024822
A hands-on guide to using Excel spreadsheets to develop financial models.
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Operations Management
Workflow Management: Models, Methods, and Systems
by Wil van der Aalst and Kees van Hee
The MIT Press © 2002 (368 pages) Citation
ISBN:9780262720465
This book provides a basic overview of workflow management terminology and organization, as well as detailed coverage of
workflow modeling with Petri nets.
Topics: Operations Management, MIS
Statistics For Dummies
by Deborah Rumsey
John Wiley & Sons © 2003 (356 pages) Citation
ISBN:9780764554230
This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples that
show how these concepts apply to your everyday life.
Topics: Resources for the Non-Financial Manager, Presentation Skills
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Resorce for Non-Financial Manager
Statistical Rules of Thumb
by Gerald van Belle
John Wiley & Sons © 2002 (221 pages) Citation
ISBN:9780471402275
This quick-access guide is intended for the wide audience of students and researchers who deal with statistics. Topics
covered include design, conduct and analysis, sample size, consulting, words, tables and graphs, covariation, and more.
Topics: Resources for the Non-Financial Manager
Finance and Accounting for Nonfinancial Managers
by Eliot H. Sherman
AMACOM © 2000 (240 pages) Citation
ISBN:9780761213192
Learn key financial concepts and relate them to the financial management actions necessary for the nonfinancial manager.
Topics: Resources for the Non-Financial Manager
Accounting and Financial Fundamentals For Nonfinancial Executives
by Robert Rachlin and Allen Sweeny
AMACOM © 1996 (240 pages) Citation
ISBN:9780814479285
A concise guide on how to use financial data, for non-finance professionals.
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HUMAN RESOURCES
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Employee Retention Fullfillment
Love It, Don't Leave It: 26 Ways to Get What You Want at Work
by Beverly L. Kaye and Sharon Jordan-Evans
Berrett-Koehler Publishers © 2003 (214 pages) Citation
ISBN:9781576752500
This book provides readers with 26 ways to make their current work environment more satisfying. It empowers employees
to find job satisfaction by providing tips, tools, and suggestions for conversations with peers and managers.
Topics: Employee Fulfillment & Retention
Love 'Em or Lose 'Em: Getting Good People to Stay
by Beverly Kaye and Sharon Jordan-Evans
Berrett-Koehler Publishers © 1999 (235 pages) Citation
ISBN:9781576750735
Read the 26 strategies in this book and you will know what to do.
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Performance
Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
by David Parmenter
John Wiley & Sons © 2007 (254 pages) Citation
ISBN:9780470095881
Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logical steps, equipping
users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and more.
Topics: Organizational Development, Performance
Five Principles of Corporate Performance Management
by Bob Paladino
John Wiley & Sons © 2007 (400 pages) Citation
ISBN:9780470009918
Providing proven, real-world implementation insights from globally recognized and award-winning organizations, this book shows how to
implement Fortune 100 companies' enterprise techniques and strategies within your organization.
Topics: Organizational Development, Performance
Facilitated Transfer of Best Practices
by American Productivity & Quality Center
APQC © 2004 (154 pages) Citation
ISBN:9781932546286
APQC's new Best-practice Report explores how leading organizations approach the entire facilitated transfer process and the programs
that support it, as well as strategic drivers for transfer.
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Recruitment and Hiring
The Five-Minute Interview: A Job Hunter's Guide to a Successful Interview, Third Edition
by Richard H. Beatty
John Wiley & Sons © 2002 (266 pages) Citation
ISBN:9780471250838
Quickly, confidently gain insight into an employer's needs and objectives, then position yourself as the ideal candidate for
the job--all in just five minutes.
Topics: Recruitment & Hiring
Successful Interviewing
by Diane Arthur
AMACOM © 2000 (202 pages) Citation
ISBN:9780761213994
Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance.
Topics: Recruitment & Hiring, Supervisory Skills
Love 'Em or Lose 'Em: Getting Good People to Stay
by Beverly Kaye and Sharon Jordan-Evans
Berrett-Koehler Publishers © 1999 (235 pages) Citation
ISBN:9781576750735
Read the 26 strategies in this book and you will know what to do.
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INTERNATIONAL
BUSINESS
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Cultural Aspects
Global Business Etiquette: A Guide to International Communication and Customs
by Jeanette S. Martin and Lillian H. Chaney
Praeger Publishers © 2006 (183 pages) Archive Citation
ISBN:9780275988159
Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and
symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.
Topics: International Business (General), Cultural Aspects, Communication/Negotiations
Cultural Intelligence: A Guide to Working With People From Other Cultures
by Brooks Peterson
Intercultural Press © 2004 (229 pages) Citation
ISBN:9781931930000
This book is is the perfect antidote for overcoming cross-cultural differences, improving workplace communication,
building solid business relationships and contributing positively to your organization’s bottom line.
Topics: Cultural Aspects
Cross-Cultural Communication: The Essential Guide to International Business, Revised Second Edition
by Gerard Bannon et al.
Kogan Page © 2003 (188 pages) Citation
ISBN:9780749439224
Packed with examples, opinions and case studies elicited from business people from around the world, this book
challenges your assumptions and offers practical advice on how to get it right when working outside your culture.
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International Business
Global Project Management: Communication, Collaboration and Management Across Borders
by Jean Binder
Gower Publishing Limited © 2007 (309 pages) Citation
ISBN:9780566087066
Filled with real-life examples and techniques, this book describes how to adapt your organisation and your projects to
thrive in a global multi-cultural environment, where most communication is in writing and asynchronous.
Topics: International Business (General), General PM Resources
Global Business Etiquette: A Guide to International Communication and Customs
by Jeanette S. Martin and Lillian H. Chaney
Praeger Publishers © 2006 (183 pages) Archive Citation
ISBN:9780275988159
Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and
symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.
Topics: International Business (General), Cultural Aspects, Communication/Negotiations
Project Management Best Practices: Achieving Global Excellence
by Harold Kerzner
John Wiley & Sons © 2006 (456 pages) Citation
ISBN:9780471793687
With contributions from more than fifty global Fortune 500 companies, this book presents unique, first hand accounts of
how corporations around the world incorporate project management into their strategic business operations.
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International Business
Cross-Cultural Communication: The Essential Guide to International Business, Revised Second Edition
by Gerard Bannon et al.
Kogan Page © 2003 (188 pages) Citation
ISBN:9780749439224
Packed with examples, opinions and case studies elicited from business people from around the world, this book
challenges your assumptions and offers practical advice on how to get it right when working outside your culture.
Topics: International Business (General), Cultural Aspects
Mind Your Manners: Managing Business Cultures in the New Global Europe, Third Edition
by John Mole
Nicholas Brealey Publishing © 2003 (324 pages) Citation
ISBN:9781857883145
Gives you the necessary tools to understand how people from different backgrounds behave the way they do, and covers
the 13 countries--from Bulgaria to Turkey--joining the new and enlarged EU.
Topics: International Business (General), Cultural Aspects
Business Performance Measurement: Theory and Practice
by Andy Neely (ed)
Cambridge University Press © 2002 (366 pages) Citation
ISBN:9780521803427
This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leading
ideas in business performance measurement, theory and practice.
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MANAGEMENT AND
LEADERSHIP
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Change Management
Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review
by Peter F. Drucker
Harvard Business Press © 2006 (331 pages) Citation
ISBN:9781422101681
Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book
gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of
managers.
Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change
Management
Project Manager's Spotlight on Change Management
by Claudia Baca
Sybex © 2005 (176 pages) Citation
ISBN:9780782144109
Here's a quick and practical guide to applying the disciplines of proven change management practices. It will help you
establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and
derailments.
Topics: Change Management, General PM Resources
Assumption-Based Planning: A Tool for Reducing Avoidable Surprises
by James A. Dewar
Cambridge University Press © 2002 (248 pages) Citation
ISBN:9780521806534
Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organization's
leadership didn't anticipate or had "forgotten". This book presents a variety of techniques for rooting out those
assumptions.
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Coaching and Mentoring
Coaching, Counseling & Mentoring: How to Choose & Use the Right Techniques to Boost Employee Performance
by Florence Stone
AMACOM © 1999 (230 pages) Citation
ISBN:9780814404164
Long gone are the days when managing meant simply telling people what to do. Managers today must master a host of
other roles if they want to be effective leaders — including coaching, counseling, and mentoring - and this book will explain
how.
Topics: Performance, Coaching & Mentoring
Mentoring for Exceptional Performance
by Harold E. Johnson
Griffin Publishing © 1997 (302 pages) Citation
ISBN:9781882180837
Through mentoring, management can give proper attention to people at all levels to support their development. The
information contained here is not a rehash of old ideas but contains new innovative approaches to managing, training, and
leading people.
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First Time Manager
The First-Time Manager’s Guide to Team Building
by Gary S. Topchik
AMACOM © 2007 (144 pages) Citation
ISBN:9780814474297
Packed with activities and assessments for both the manager and team members, this engaging book helps readers
discover how their own leadership and management style influences the success of their teams.
Topics: Managing a Team, First Time Manager
Managing People for the First Time: Gaining Commitment and Improving Performance
by Julie Lewthwaite
Thorogood © 2006 (354 pages) Citation
ISBN:9781854183323
Written from the perspective of the novice, this book is designed to help you develop your skills or abilities and offers new,
more effective ways of managing people in small organizations.
Topics: First Time Manager
Management Skills for New Managers
by Carol W. Ellis
AMACOM © 2005 (160 pages) Citation
ISBN:9780814408308
Put your best foot forward as you make your next career step with this introduction to making the jump to management
smoothly and effectively. It will help you define roles, communicate with staff and management, manage staff
performance and more.
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General Management Resources
Operational Risk Management: A Case Study Approach to Effective Planning and Response
by Mark D. Abkowitz
John Wiley & Sons © 2008 (278 pages) Citation
ISBN:9780470256985
Using case studies in a variety of scenarios across many different industries and environments, this book uses historical
events to demonstrate how operational risk management practices influence event likelihood and outcomes across all
hazard domains.
Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources
Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review
by Peter F. Drucker
Harvard Business Press © 2006 (331 pages) Citation
ISBN:9781422101681
Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book
gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of
managers.
Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change
Management
A Concise Guide to Program Management: Fundamental Concepts and Issues
by Mitchell L. Springer
Purdue University Press © 2005 (186 pages) Citation
ISBN:9781557533760
Use this succinct reference to learn how to manage program costs and risks, deal with personalities and management
issues, and more. This book will help you become aware of the steps in creating a project in order to maximize planned
outcomes.
www.intesysconsulting.com
General Management Resources
Generating Buy-In: Mastering the Language of Leadership
by Mark S. Walton
AMACOM © 2004 (108 pages) Citation
ISBN:9780814407882
This book presents a language of leadership common to the most masterful influencers in business, politics, law, and
other arenas. The author describes how to use this language to build strategic stories that project a positive future.
Topics: General Management Resources
The Portable MBA in Management, Second Edition
by Allan R. Cohen
John Wiley & Sons © 2002 (402 pages) Citation
ISBN:9780471204558
Insights on management, leadership, and effective organizations, from the experts at the best business schools, and
skills and strategies for leading any organization to success.
Topics: General Management Resources
Program Management: A Comprehensive Overview of the Discipline
by Mitchell L. Springer
Purdue University Press © 2001 (392 pages) Citation
ISBN:9781557532244
Presents an array of methods to prepare and perform a program or assignment in various fields.
www.intesysconsulting.com
Harvard Business Review Compilations
Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review
by Peter F. Drucker
Harvard Business Press © 2006 (331 pages) Citation
ISBN:9781422101681
Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book
gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of
managers.
Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change
Management
Harvard Business Review on Managing Projects
by Harvard Business School Publishing
Harvard Business Press © 2005 (200 pages) Citation
ISBN:9781591396390
What does it take to make a project succeed? This astute collection of articles helicopters managers above the day-to-day
grind of project management to understand the big-picture reasons behind why projects fly-and why they fail.
Topics: Harvard Business Review Compilations, General PM Resources
Harvard Business Review on Breakthrough Leadership
by Harvard Business School Press
Harvard Business Press © 2001 (190 pages) Citation
ISBN:9781578518050
This collection of essays will help managers on all levels develop new insights into what it means to lead.
www.intesysconsulting.com
Innovation
Reinventing Project Management: The Diamond Approach to Successful Growth and Innovation
by Aaron J. Shenhar and Dov Dvir
Harvard Business Press © 2007 (288 pages) Citation
ISBN:9781591398004
Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations across the
globe, this book provides a new, highly adaptive model for planning and managing projects to achieve superior
business results.
Topics: Best Practices, Innovation
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan and David P. Norton
Harvard Business Press © 2004 (472 pages) Citation
ISBN:9781591391340
Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this
powerful guide is a blueprint any organization can follow to align processes, people, and information technology for
superior performance.
Topics: Corporate Finance, Innovation, Strategy
Manager's Pocket Guide to Creativity
by Alexander Hiam
HRD Press © 1998 (180 pages) Citation
ISBN:9780874254365
How to foster creative thinking -- and avoid attitudes and behaviors that squelch it.
Topics: Creative Thinking, Innovation
www.intesysconsulting.com
Knowledge Management
Management of Knowledge in Project Environments
by Peter E. D. Love, Patrick S. W. Fong and Zahir Irani (eds)
Taylor and Francis © 2005 (261 pages) Citation
ISBN:9780750662512
Offering practical applications, models and case studies from a variety of international perspectives, this unique text
demonstrates how the management of knowledge can lead to project success in today's complex and changing business
environment.
Topics: Knowledge Management, General PM Resources
Knowledge Management and Virtual Organizations
by Yogesh Malhotra
IGI Global © 2000 (390 pages) Citation
ISBN:9781878289735
Applying knowledge management theory and practice to e-teams, e-companies, and e-communities.
Topics: E-Commerce, Knowledge Management
www.intesysconsulting.com
Leadership
Leadership Skills for Managers, Fourth Edition
by Charles M. Cadwell
AMACOM © 2004 (207 pages) Citation
ISBN:9780761214274
Managing in today’s complex workplace demands a new type of leadership. This course delivers the knowledge, skills
and guidance managers need to become twenty-first century leaders.
Topics: Leadership
Leading Geeks: How to Manage the People Who Deliver Technology
by Paul Glen
Jossey-Bass © 2003 (253 pages) Citation
ISBN:9780787961480
This book clarifies the responsibilities and tasks of the geek leader and contrasts them to conventional approaches to
leadership.
Topics: Management, Leadership
Leading Quietly: An Unorthodox Guide to Doing the Right Thing
by Joseph L. Badaracco
Harvard Business Press © 2002 (201 pages) Citation
ISBN:9781578514878
A practical guide to resolving everyday leadership dilemmas.
Topics: Leadership
www.intesysconsulting.com
Leadership
Harvard Business Review on Breakthrough Leadership
by Harvard Business School Press
Harvard Business Press © 2001 (190 pages) Citation
ISBN:9781578518050
This collection of essays will help managers on all levels develop new insights into what it means to lead.
Topics: Harvard Business Review Compilations, Leadership
Getting Things Done When You Are Not in Charge, Second Edition
by Geoffrey M. Bellman
Berrett-Koehler Publishers © 2001 (156 pages) Citation
ISBN:9781576751725
How to lead change in your organization when you're lacking authority.
Topics: Leadership
The Complete Facilitator's Handbook
by John Heron
Kogan Page © 1999 (304 pages) Citation
ISBN:9780749427986
This resource provides a strong focus on personal development and interactive skills groups.
Topics: Leadership
www.intesysconsulting.com
Leadership
Manager's Pocket Guide to Leadership Skills
by Peter Barron Stark and Jane Flaherty
HRD Press © 1999 (256 pages) Citation
ISBN:9780874254723
Practical, savvy advice on becoming an effective leader -- for both new and seasoned managers.
Topics: Leadership
Leadership Skills for Project Managers
by Jeffrey K. Pinto and Jeffrey W. Trailer (eds.)
Project Management Institute © 1998 (132 pages) Citation
ISBN:9781880410493
The best "Project Management Journal" and "PM Network" articles teach relevant leadership and management principles.
Topics: General PM Resources, Leadership
Sun Tzu and the Art of Business: Six Strategic Principles for Managers
by Mark McNeilly
Oxford University Press © 1996 (259 pages) Archive Citation
ISBN:9780195137897
How the theories of one of history's most famous military strategists apply to business.
Topics: Leadership
www.intesysconsulting.com
Management Stories
The Five Dysfunctions of a Team: A Leadership Fable
by Patrick Lencioni
Jossey-Bass © 2002 (229 pages) Citation
ISBN:9780787960759
Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to
avoid them.
Topics: Managing a Team, Management Stories, Working on a Team
The 75 Greatest Management Decisions Ever Made...and 21 of the Worst
by Stuart Crainer
AMACOM © 1999 (240 pages) Citation
ISBN:9780814404911
A compendium of decisions that fundamentally changed the face of business.
Topics: Management Stories, Strategy
The 48 Laws Of Power
by Robert Greene
Profile Books © 1998 (478 pages) Citation
ISBN:9781861972781
Helping readers achieve what Queen Elizabeth I, Henry Kissinger, Louis XIV and Machiavelli learned the hard way, this
book explores the tactics, triumphs, and failures of great figures who have wielded - or been victimized by - power.
Topics: Management Stories, Strategy
www.intesysconsulting.com
Organizational Development
Modern Corporate Risk Management: A Blueprint for Positive Change and Effectiveness
by Glenn Koller
J. Ross Publishing © 2007 (297 pages) Citation
ISBN:9781932159523
Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical,
organizational, cultural, and political problems related to corporate portfolio risk management.
Topics: Decision-Making & Problem-Solving, Organizational Development
Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs
by David Parmenter
John Wiley & Sons © 2007 (254 pages) Citation
ISBN:9780470095881
Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logical
steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop
outlines, and more.
Topics: Organizational Development, Performance
Five Principles of Corporate Performance Management
by Bob Paladino
John Wiley & Sons © 2007 (400 pages) Citation
ISBN:9780470009918
Providing proven, real-world implementation insights from globally recognized and award-winning organizations, this
book shows how to implement Fortune 100 companies' enterprise techniques and strategies within your organization.
Topics: Organizational Development, Performance
www.intesysconsulting.com
Organizational Development
Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review
by Peter F. Drucker
Harvard Business Press © 2006 (331 pages) Citation
ISBN:9781422101681
Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book
gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of
managers.
Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change
Management
Enterprise Programme Management: Delivering Value
by David Williams and Tim Parr
Palgrave Macmillan © 2004 (256 pages) Citation
ISBN:9781403917003
Based around a set of techniques, this book describes an approach to program management that outlines the skills and
capabilities that organizations need to develop in order to manage change programs effectively.
Topics: Organizational Development
The Subtle Art of Strategy: Organizational Planning in Uncertain Times
by Ian Wilson
Greenwood Press © 2003 (178 pages) Citation
ISBN:9781567204353
The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for such
disappointments, and reformulates strategic planning as a long-term, holistic art form.
Topics: Organizational Development, Strategy
www.intesysconsulting.com
Organizational Development
The Leader's Window: Mastering the Four Styles of Leadership to Build High-Performing Teams, Second Edition
by John D.W. Beck and Neil M. Yeager
Davies-Black Publishing © 2001 (300 pages) Citation
ISBN:9780891061601
Move beyond one-size-fits-all management approaches by using this book's practical methods to redirect your actions as
a leader in a focused and purposeful way. It presents a system to help you give your employees what they need when
they need it.
Topics: Organizational Development
Portfolio Management for New Products, 2nd Edition
by Robert G. Cooper, Scott J. Edgett and Elko J. Kleinschmidt
Perseus Publishing © 2001 (382 pages) Citation
ISBN:9780738205144
An assessment of techniques currently utilized in companies for decision making with new product ventures and
technologies, as well as the successes and failures associated with each.
Topics: Organizational Development
The ROI of Human Capital: Measuring the Economic Value of Employee Performance
by Jac Fitz-enz
AMACOM © 2000 (298 pages) Archive Citation
ISBN:9780814405741
In a Knowledge Economy, human capital becomes the biggest profit lever. Here's a practical approach to applying ROI
techniques to your most important asset.
Topics: Organizational Development, Performance
www.intesysconsulting.com
Outsourcing
The Outsourcing Revolution: Why it Makes Sense and How to Do it Right
by Michael F. Corbett
Kaplan Professional © 2004 (244 pages) Citation
ISBN:9780793192144
This timely book will help you understand what is happening in the outsourced economy, what is likely to happen in the
future, why, and how to take advantage of the opportunities being created.
Topics: Outsourcing
High-Impact Consulting: How Clients and Consultants Can Work Together to Achieve Extraordinary Results, 2nd
Edition
by Robert H. Schaffer
Jossey-Bass © 2002 (264 pages) Citation
ISBN:9780787960490
Provides ideas about the steps necessary to prevent dissatisfaction when disbursing consulting fees.
Topics: Outsourcing, Management Consulting
High Value Consulting: Managing and Maximizing External and Internal Consultants for Massive Added Value
by Tom Lambert
Nicholas Brealey Publishing © 1998 (212 pages) Citation
ISBN:9781857881738
Essential reading for any manager who needs to hire or work with external advisors.
Topics: Outsourcing, Management Consulting
www.intesysconsulting.com
Policies and Procedures
No Excuses: A Business Process Approach to Managing Operational Risk
by Dennis I. Dickstein and Robert H. Flast
John Wiley & Sons © 2009 (320 pages) Citation
ISBN:9780470227534
Written with a unique focus on integrating business process management with operational risk management, this proactive
guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization.
Topics: Supply Chain Management, Policies & Procedures, Strategy
Handbook of Management Techniques, Revised Third Edition
by Michael Armstrong
Kogan Page © 2006 (656 pages) Citation
ISBN:9780749447663
Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,
easy-to-read book will help to improve efficiency and effectiveness.
Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
www.intesysconsulting.com
Strategy
Program Management
by Michel Thiry
Gower Publishing Limited © 2010 (221 pages) Citation
ISBN:9780566088827
Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzes the
best organizational structures for program management and provides tools and techniques to deal with complex,
unplanned change in a structured manner.
Topics: PM Tools & Technologies, Strategy
No Excuses: A Business Process Approach to Managing Operational Risk
by Dennis I. Dickstein and Robert H. Flast
John Wiley & Sons © 2009 (320 pages) Citation
ISBN:9780470227534
Written with a unique focus on integrating business process management with operational risk management, this
proactive guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an
organization.
Topics: Supply Chain Management, Policies & Procedures, Strategy
Handbook of Management Techniques, Revised Third Edition
by Michael Armstrong
Kogan Page © 2006 (656 pages) Citation
ISBN:9780749447663
Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible,
easy-to-read book will help to improve efficiency and effectiveness.
Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
www.intesysconsulting.com
Strategy
Middle Managers in Program and Project Portfolio Management: Practices, Roles and Responsibilities
by Tomas Blomquist and Ralf Müller
Project Management Institute © 2006 (42 pages) Citation
ISBN:9781930699571
Taking an organizational-wide perspective, this study examines middle managers' roles and responsibilities in program
and portfolio management, and identifies best practices of successful companies.
Topics: Strategy, General PM Resources
Managing Business Risk: A Practical Guide to Protecting Your Business, 2nd Edition
by Jonathan Reuvid (ed)
Kogan Page © 2005 (256 pages) Citation
ISBN:9780749442286
The balance between risk and reward is the very essence of business. This practical text covers areas of risk within a
business, and brings you up to date with the latest thinking and techniques for managing risk in a structured and
integrated way.
Topics: Strategy
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
by Robert S. Kaplan and David P. Norton
Harvard Business Press © 2004 (472 pages) Citation
ISBN:9781591391340
Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this powerful
guide is a blueprint any organization can follow to align processes, people, and information technology for superior
performance. Topics: Corporate Finance, Innovation, Strategy
www.intesysconsulting.com
Strategy
The Subtle Art of Strategy: Organizational Planning in Uncertain Times
by Ian Wilson
Greenwood Press © 2003 (178 pages) Citation
ISBN:9781567204353
The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for such
disappointments, and reformulates strategic planning as a long-term, holistic art form.
Topics: Organizational Development, Strategy
Business Performance Measurement: Theory and Practice
by Andy Neely (ed)
Cambridge University Press © 2002 (366 pages) Citation
ISBN:9780521803427
This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leading
ideas in business performance measurement, theory and practice.
Topics: International Business (General), Strategy
Assumption-Based Planning: A Tool for Reducing Avoidable Surprises
by James A. Dewar
Cambridge University Press © 2002 (248 pages) Citation
ISBN:9780521806534
Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organization's
leadership didn't anticipate or had "forgotten". This book presents a variety of techniques for rooting out those
assumptions.
Topics: Strategy, Change Management
www.intesysconsulting.com
MARKETING AND
SALES
www.intesysconsulting.com
Customer Service
A Practical Guide to CRM
by Janice Reynolds
CMP Books © 2002 (285 pages) Citation
ISBN:9781578201020
This book is a guide to achieving customer satisfaction by choosing the right CRM systems, and explains how to use CRM
to integrate all channels of customer contact.
Topics: Customer Service
www.intesysconsulting.com
Marketing (General)
New Product Development: A Guide for Your Journey to Best-Practice Processes
by Marisa Brown, Paige Leavitt and Steve Wright
APQC © 2004 (105 pages) Citation
ISBN:9781932546255
Whether you are seeking to re-engineer or simply refine your NPD processes, this guidebook will help by spelling out core
practices and key drivers to a successfully launched product.
Topics: Marketing (General)
Customer-Centered Products: Creating Successful Products Through Smart Requirements Management
by Ivy F. Hooks and Kristin A. Farry
AMACOM © 2001 (272 pages) Citation
ISBN:9780814405680
This guide analyzes the requirements management process, and offers hints and suggestions how to produce "better,
cheaper, faster."
Topics: Marketing (General)
www.intesysconsulting.com
PROJECT
MANAGEMENT
www.intesysconsulting.com
Best Practices
Executive's Guide to Project Management: Organizational Processes and Practices for Supporting Complex
Projects
by Robert K. Wysocki
John Wiley & Sons © 2011 (223 pages) Citation
ISBN:9781118004074
Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysocki
presents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to an
organization that profits and thrives on complexity.
Topics: Best Practices, General PM Resources
Making Sense of Agile Project Management: Balancing Control and Agility
by Charles G. Cobb
John Wiley & Sons © 2011 (264 pages) Citation
ISBN:9780470943366
Including many cases taken from real-world companies illustrating good and bad agile implementation, this book helps
project managers think outside the box by presenting a deep exploration of agile principles, methodologies, and practices.
Topics: Best Practices, General PM Resources
The AMA Handbook of Project Management, Third Edition
by Paul C. Dinsmore and Jeannette Cabanis-Brewin
AMACOM © 2011 (544 pages) Citation
ISBN:9780814415429
Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive
models, advice, and in-depth solutions to specific project management dilemmas.
Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
Best Practices
Project Management the Agile Way: Making it Work in the Enterprise
by John C. Goodpasture
J. Ross Publishing © 2010 (377 pages) Citation
ISBN:9781604270273
Presenting practical tips and application advice for how to harmonize agile and iterative methods (such as Scrum, XP,
Crystal and EVO) with mainstream project processes, this book will show how to integrate these practices with other
methodologies used in the enterprise.
Topics: Best Practices, Agile Methods, IT Project Management, General PM Resources
Earned Value Project Management, Fourth Edition
by Quentin W. Fleming and Joel M. Koppelman
Project Management Institute © 2010 (240 pages) Citation
ISBN:9781935589082
Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based on
implementing a few fundamental principles and using project management best practices, which applies to all projects, of
any size and duration, in any industry.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
A Practical Guide to Earned Value Project Management, Second Edition
by Charles I. Budd and Charlene S. Budd
Management Concepts © 2010 (430 pages) Citation
ISBN:9781567262568
Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for both
corporate and government professionals.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
Best Practices
The Little Black Book of Project Management, Third Edition
by Michael C. Thomsett
AMACOM © 2010 (272 pages) Citation
ISBN:9780814415290
A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on-
time results, superior organizational ability, consistent profit generation, and a reputation for both quality and
dependability.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project, Second Edition
by Tom Kendrick
AMACOM © 2009 (369 pages) Citation
ISBN:9780814413401
Drawing on real-world situations and hundreds of examples, this essential guide outlines proven methods, demonstrates
key ideas for project risk planning and shows how to use high-level risk assessment tools.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
Effective Project Management: Traditional, Agile, Extreme, Fifth Edition
by Robert K. Wysocki
John Wiley & Sons © 2009 (792 pages) Archive Citation
ISBN:9780470423677
Introducing the tools, templates, and processes that you'll need in your toolkit, this guide explores five different project
management life cycle models for managing a project and offers step-by-step guidance on how to apply each technique.
Topics: Best Practices, PM Tools & Technologies
www.intesysconsulting.com
General PM Resources
Fundamentals of Project Management, Fourth Edition
by Joseph Heagney
AMACOM © 2012 (223 pages) Citation
ISBN:9780814417485
Fully updated based on the latest version of the Project Management Body of Knowledge (PMBOK®), this up-to-the-
minute guide is filled with tips and techniques for planning and executing projects on time, on budget, and with maximum
efficiency.
Topics: General PM Resources
Improving Your Project Management Skills, Second Edition
by Larry Richman
AMACOM © 2012 (221 pages) Citation
ISBN:9780814417287
Based on the hugely popular American Management Association seminar of the same name, this ultra practical reference
offers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costs
dramatically.
Topics: PM Tools & Technologies, General PM Resources
Lessons in Project Management, 2nd Edition
by Tom Mochal and Jeff Mochal
Apress © 2011 (235 pages) Citation
ISBN:9781430238348
Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presents
each problem and examines each solution while providing readers with tips on managing projects, such as developing
rapport with project managers and team members.Topics: Case Studies - Other, General PM Resources
www.intesysconsulting.com
General PM Resources
Executive's Guide to Project Management: Organizational Processes and Practices for Supporting Complex
Projects
by Robert K. Wysocki
John Wiley & Sons © 2011 (223 pages) Citation
ISBN:9781118004074
Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysocki
presents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to an
organization that profits and thrives on complexity.
Topics: Best Practices, General PM Resources
Green Project Management
by Richard Maltzman and David Shirley
Auerbach Publications © 2011 (296 pages) Citation
ISBN:9781439830017
Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book details
cutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the most
out of limited budgets.
Topics: Green Business, General PM Resources
The Project Management Answer Book
by Jeff Furman
Management Concepts © 2011 (464 pages) Citation
ISBN:9781567262971
Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference provides
you with the tools you need to improve project performance and achieve high-quality, low-risk results immediately.
Topics: PMP Certification, General PM Resources
www.intesysconsulting.com
General PM Resources
Successful Project Management, Third Edition
by Larry Richman
American Management Association © 2011 (226 pages) Citation
ISBN:9780761214885
Teaching you how to use proven strategies in large or small projects to clarify the objectives, avoid serious errors of
omission, and eliminate costly mistakes, this concise course guide focuses on skills you can apply immediately to
complete projects on time, on budget, and on target
Topics: General PM Resources
Making Sense of Agile Project Management: Balancing Control and Agility
by Charles G. Cobb
John Wiley & Sons © 2011 (264 pages) Citation
ISBN:9780470943366
Including many cases taken from real-world companies illustrating good and bad agile implementation, this book
helps project managers think outside the box by presenting a deep exploration of agile principles, methodologies, and
practices.
Topics: Best Practices, General PM Resources
The AMA Handbook of Project Management, Third Edition
by Paul C. Dinsmore and Jeannette Cabanis-Brewin
AMACOM © 2011 (544 pages) Citation
ISBN:9780814415429
Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains
definitive models, advice, and in-depth solutions to specific project management dilemmas.
Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
PM Tools and Technology
Improving Your Project Management Skills, Second Edition
by Larry Richman
AMACOM © 2012 (221 pages) Citation
ISBN:9780814417287
Based on the hugely popular American Management Association seminar of the same name, this ultra practical
reference offers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costs
dramatically.
Topics: PM Tools & Technologies, General PM Resources
The AMA Handbook of Project Management, Third Edition
by Paul C. Dinsmore and Jeannette Cabanis-Brewin
AMACOM © 2011 (544 pages) Citation
ISBN:9780814415429
Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive
models, advice, and in-depth solutions to specific project management dilemmas.
Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
Social Media for Project Managers
by Elizabeth Harrin
Project Management Institute © 2010 (170 pages) Citation
ISBN:9781935589112
Filled with examples of companies and individuals using social media tools to improve their project practices, this book
explains how social media technologies can be used within a company to support the making of a product through the
project management process. Topics: Strategy, PM Tools & Technologies
www.intesysconsulting.com
PM Tools and Technology
Earned Value Project Management, Fourth Edition
by Quentin W. Fleming and Joel M. Koppelman
Project Management Institute © 2010 (240 pages) Citation
ISBN:9781935589082
Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based on
implementing a few fundamental principles and using project management best practices, which applies to all projects,
of any size and duration, in any industry.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
Program Management
by Michel Thiry
Gower Publishing Limited © 2010 (221 pages) Citation
ISBN:9780566088827
Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzes
the best organizational structures for program management and provides tools and techniques to deal with complex,
unplanned change in a structured manner.
Topics: PM Tools & Technologies, Strategy
A Practical Guide to Earned Value Project Management, Second Edition
by Charles I. Budd and Charlene S. Budd
Management Concepts © 2010 (430 pages) Citation
ISBN:9781567262568
Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for both
corporate and government professionals.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
PM Tools and Technology
The Little Black Book of Project Management, Third Edition
by Michael C. Thomsett
AMACOM © 2010 (272 pages) Citation
ISBN:9780814415290
A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on-
time results, superior organizational ability, consistent profit generation, and a reputation for both quality and
dependability.
Topics: Best Practices, PM Tools & Technologies, General PM Resources
Project Manager Street Smarts: A Real World Guide to PMP Skills
by Linda Kretz Zaval and Terri A. Wagner
Sybex © 2009 (408 pages) Archive Citation
ISBN:9780470479599
Designed to provide you with an accurate look into the field of project management, this practical book offers a unique
and insightful perspective on the demands of a project manager on a day-to-day basis.
Topics: PM Tools & Technologies, General PM Resources
Q & As for the PMBOK® Guide, Fourth Edition
by Frank T. Anbari (ed)
Project Management Institute © 2009 (230 pages) Citation
ISBN:9781933890753
Featuring clear, direct writing, and questions that are quick, to the point, and stress the core essentials of project
management, this guide will help fine-tune your development skills, as well as test your knowledge.
Topics: PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
PMP Certification
PMP Exam Prep: Questions, Answers, & Explanations
by Christopher Scordo
SSI Logic © 2011 (422 pages) Citation
ISBN:9780982576809
Based on the latest PMBOK® Guide, Fourth Edition, and packed with 1000+ realistic PMP sample questions to help you
pass the exam on your first try, this guide allows students to adjust to the pace, subject matter, and difficulty of the real
Project Management Professional (PMP) exam.
Topics: PMP Certification, PMP
The Project Management Answer Book
by Jeff Furman
Management Concepts © 2011 (464 pages) Citation
ISBN:9781567262971
Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference provides
you with the tools you need to improve project performance and achieve high-quality, low-risk results immediately.
Topics: PMP Certification, General PM Resources
The AMA Handbook of Project Management, Third Edition
by Paul C. Dinsmore and Jeannette Cabanis-Brewin
AMACOM © 2011 (544 pages) Citation
ISBN:9780814415429
Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains
definitive models, advice, and in-depth solutions to specific project management dilemmas.
Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
PMP Certification
PMP: Project Management Professional Exam: Review Guide
by Kim Heldman and Vanina Mangano
Sybex © 2009 (360 pages) Archive Citation
ISBN:9780470479582
A concise, focused study aid aimed at preparing you for PMP certification, this comprehensive guide covers all six
domain areas and provides the tools you need to approach the challenging exam with confidence.
Topics: PMP Certification
Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Tenth Edition
by Harold Kerzner
John Wiley & Sons © 2009 (1120 pages) Citation
ISBN:9780470278703
With plenty of case studies, as well as discussion and multiple-choice questions, this book gives students and
professionals a profound understanding of project management with insights from one of the best-known and
respected authorities on the subject.
Topics: PMP Certification, PM Tools & Technologies
PMP: Project Management Professional Study Guide, Fifth Edition
by Kim Heldman
Sybex © 2009 (672 pages) Citation
ISBN:9780470455586
A comprehensive study guide for the PMP certification exam that can also be used as a reference afterwards, this book
includes hands-on, real-world scenarios to prepare you for the many situations you may face on the job.
Topics: PMP Certification
www.intesysconsulting.com
PMP Certification
PMI Risk Management Professional (PMI-RMP) Examination Specification
by Project Management Institute
Project Management Institute © 2008 (28 pages) Citation
ISBN:9781933890500
Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks that
risk professionals perform and the knowledge and skills used to complete each task.
Topics: PMP Certification
PMI-Scheduling Professional (PMI-SP) Examination Specification
by Project Management Institute
Project Management Institute © 2008 (32 pages) Citation
ISBN:9781933890449
Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks that
scheduling professionals perform and the knowledge and skills used to complete each task.
Topics: PMP Certification
Project Scheduling and Cost Control: Planning, Monitoring and Controlling the Baseline
by James C. Taylor
J. Ross Publishing © 2008 (313 pages) Citation
ISBN:9781932159110
Containing numerous instructional examples, this guide offers a clear understanding of the activities, concepts,
techniques, and tools of project scheduling and cost control that can be applied to any industry.
Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
www.intesysconsulting.com
QUALITY AND
MANUFACTURING
MANAGEMENT
www.intesysconsulting.com
Lean Initiatives
Building a Project-Driven Enterprise: How to Slash Waste and Boost Profits Through Lean Project Management
by Ronald Mascitelli
Technology Perspectives © 2002 (382 pages) Citation
ISBN:9780966269710
This text describes breakthrough methods for eliminating non-value-added waste from any project. The goal is to enable
you to apply these methods the very next day to begin saving time and boosting profits.
Topics: Best Practices, Lean Initiatives
www.intesysconsulting.com
Manufacturing and Production
The Toyota Product Development System: Integrating People, Process, and Technology
by James M. Morgan and Jeffrey K. Liker
Productivity Press © 2006 (398 pages) Citation
ISBN:9781563272820
By comparing and contrasting the world-class product development process of Toyota with that of a U.S. competitor, this book
analyzes the effective product development methodology that has made Toyota the most forward-thinking company in the industry.
Topics: Manufacturing & Production
Advanced Quality Planning: A Commonsense Guide to AQP and APQP
by D. H. Stamatis
Productivity Press © 1998 (245 pages) Citation
ISBN:9781563272585
This guide clearly explains the AQP process and how to situate development in the structure of planning strategies.
Topics: Quality Management, Manufacturing & Production
www.intesysconsulting.com
Quality Management
Keeping Score: Using the Right Metrics to Drive World-Class Performance
by Mark Graham Brown
Productivity Press © 1996 (198 pages) Citation
ISBN:9780814403273
Learn to properly compute customer approval and worth, value of products and services, and employee contentment
with this resourceful guide.
Topics: Quality Management
The Basics of Process Mapping
by Robert Damelio
Productivity Press © 1996 (65 pages) Citation
ISBN:9780527763169
Make accurate enhancements in your business through this guide's work flow and customer-supplier correlations.
Topics: Quality Management
The Basics of Benchmarking
by Robert Damelio
Productivity Press © 1995 (74 pages) Citation
ISBN:9780527763015
This handy reference provides a guided tour through the fundamental elements of benchmarking: Analysis, Discovery,
and Implementation.
Topics: Quality Management
www.intesysconsulting.com
Six Sigma
Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields
Bottom-Line Success
by Forrest W. Breyfogle III, James M. Cupello and Becki Meadows
John Wiley & Sons © 2001 (288 pages) Citation
ISBN:9780471396734
This book provides both detailed coverage of Six Sigma techniques and effective methods for managing those who
implement Six Sigma and focuses on manufacturing, development, and service/transactional examples.
Topics: Six Sigma
www.intesysconsulting.com
Supply Chain Management
No Excuses: A Business Process Approach to Managing Operational Risk
by Dennis I. Dickstein and Robert H. Flast
John Wiley & Sons © 2009 (320 pages) Citation
ISBN:9780470227534
Written with a unique focus on integrating business process management with operational risk management, this proactive
guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization.
Topics: Supply Chain Management, Policies & Procedures, Strategy
Supply Chain Management Best Practices
by David Blanchard
John Wiley & Sons © 2007 (320 pages) Archive Citation
ISBN:9780471781417
Identifying the best supply chain practices throughout a number of industries, this straightforward book reveals how these
companies used proven strategies and performance metrics to design extended enterprises and become world-class in
their fields.
Topics: Supply Chain Management
www.intesysconsulting.com
SOCIAL MEDIA
www.intesysconsulting.com
Strategy
Social Media for Project Managers
by Elizabeth Harrin
Project Management Institute © 2010 (170 pages) Citation
ISBN:9781935589112
Filled with examples of companies and individuals using social media tools to improve their project practices, this book
explains how social media technologies can be used within a company to support the making of a product through the
project management process.
Topics: Strategy, PM Tools & Technologies
www.intesysconsulting.com
SUSTAINABILITY
www.intesysconsulting.com
Green Business
Green Project Management
by Richard Maltzman and David Shirley
Auerbach Publications © 2011 (296 pages) Citation
ISBN:9781439830017
Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book details
cutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the most
out of limited budgets.
Topics: Green Business, General PM Resources
www.intesysconsulting.com
TEAM SKILLS
www.intesysconsulting.com
Managing a Team
The First-Time Manager’s Guide to Team Building
by Gary S. Topchik
AMACOM © 2007 (144 pages) Citation
ISBN:9780814474297
Packed with activities and assessments for both the manager and team members, this engaging book helps readers
discover how their own leadership and management style influences the success of their teams.
Topics: Managing a Team, First Time Manager
Results Without Authority: Controlling a Project When the Team Doesn't Report to You
by Tom Kendrick
AMACOM © 2006 (272 pages) Archive Citation
ISBN:9780814473436
Packed with invaluable guidance for controlling projects of all scopes and in any field, this book will help novice and
experienced project leaders get the best from their project teams.
Topics: Best Practices, Managing a Team
Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes
by Brian Cole Miller
AMACOM © 2004 (171 pages) Citation
ISBN:9780814472019
This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealing
with change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, and
more. Topics: Managing a Team, Working on a Team
www.intesysconsulting.com
Managing a Team
The Five Dysfunctions of a Team: A Leadership Fable
by Patrick Lencioni
Jossey-Bass © 2002 (229 pages) Citation
ISBN:9780787960759
Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to
avoid them.
Topics: Managing a Team, Management Stories, Working on a Team
Making Teams Work: How to Form, Measure, and Transition Today's Teams
by Donna Deeprose
AMACOM © 2001 (168 pages) Citation
ISBN:9780761213475
Self-paced learning for a fast-paced world.
Topics: Managing a Team
How to Lead Work Teams: Facilitation Skills, Second Edition
by Fran Rees
Pfeiffer © 2001 (227 pages) Citation
ISBN:9780787956912
Learn what it takes to empower your teams.
Topics: Managing a Team
www.intesysconsulting.com
Managing a Team
The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
by Deborah Harrington-Mackin
AMACOM © 1994 (178 pages) Citation
ISBN:9780814478264
Tips, tactics, and rules for effective workplace teams.
Topics: Managing a Team, Working on a Team
www.intesysconsulting.com
Teamwork and Technology
Tools for Team Excellence
by Gregory E. Huszczo
Davies-Black Publishing © 1996 (230 pages) Citation
ISBN:9780891060819
Learn the seven key components of team excellence.
Topics: Working on a Team, Teamwork & Technology
www.intesysconsulting.com
Virtual Teams
The Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Edition
by Margery Mayer
Project Management Institute © 2010 (114 pages) Citation
ISBN:9781935589099
Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement,
challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teams and
how effective they can be.
Topics: Virtual Teams, IT Project Management, Computer Applications, General PM Resources
Implementing the Virtual Project Management Office: Proven Strategies for Success
by Marcus Goncalves
McGraw-Hill © 2007 (312 pages) Citation
ISBN:9780071459174
Authored by leading project management expert Marcus Goncalves, this detailed, step-by-step book offers cutting-edge
techniques for managing projects across borders, and utilizing the necessary technologies ePM managers and virtual
teams need.
Topics: Best Practices, Virtual Teams, General PM Resources
Virtual Collaboration: Enabling Project Teams and Communities
by American Productivity & Quality Center
APQC © 2004 (150 pages) Citation
ISBN:9781932546217
As organizations do more of their work and collaboration virtually, they need a new set of skills, techniques, and
guidelines. This report guides the successful preparation, design, and implementation of virtual collaboration within an
organization.
Topics: Virtual Teams
www.intesysconsulting.com
Virtual Teams
Virtual Teams: Projects, Protocols, and Processes
by David Pauleen
IGI Global © 2004 (325 pages) Citation
ISBN:9781591402251
This text presents research on real work-based virtual teams and offers in depth discussions on issues critical to virtual
team success including the place of virtual teams in organizations, leadership, trust and relationship building and more.
Topics: Virtual Teams
Achieving Project Management Success Using Virtual Teams
by Parviz F. Rad and Ginger Levin
J. Ross Publishing © 2003 (194 pages) Citation
ISBN:9781932159035
This in-depth guide describes how to build high-performance virtual project teams, shows how to reduce the cost of
virtual teams and includes tools and techniques for assessing the maturity of project teams.
Topics: Best Practices, Virtual Teams
Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Second Edition
by Deborah L. Duarte and Nancy Tennant Snyder
Jossey-Bass © 2001 (232 pages) Citation
ISBN:9780787955892
A first-of-its-kind practical toolkit for leaders and members of virtual and global teams, this book details solutions to the
unique challenges of working cross-culturally and cross-functionally.
Topics: Virtual Teams
www.intesysconsulting.com
Working on a Team
Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes
by Brian Cole Miller
AMACOM © 2004 (171 pages) Citation
ISBN:9780814472019
This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealing
with change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, and
more.
Topics: Managing a Team, Working on a Team
The Five Dysfunctions of a Team: A Leadership Fable
by Patrick Lencioni
Jossey-Bass © 2002 (229 pages) Citation
ISBN:9780787960759
Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to
avoid them.
Topics: Managing a Team, Management Stories, Working on a Team
The Human Aspects of Project Management: Managing the Project Team, Volume Three
by Vijay K. Verma
Project Management Institute © 1997 (296 pages) Citation
ISBN:9781880410424
How to cultivate and lead highly effective teams.
Topics: Working on a Team, General PM Resources
www.intesysconsulting.com
Working on a Team
Tools for Team Excellence
by Gregory E. Huszczo
Davies-Black Publishing © 1996 (230 pages) Citation
ISBN:9780891060819
Learn the seven key components of team excellence.
Topics: Working on a Team, Teamwork & Technology
The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
by Deborah Harrington-Mackin
AMACOM © 1994 (178 pages) Citation
ISBN:9780814478264
Tips, tactics, and rules for effective workplace teams.
Topics: Managing a Team, Working on a Team
www.intesysconsulting.com
TECHNOLOGY IN
BUSINESS
www.intesysconsulting.com
Computer Applications
The Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Edition
by Margery Mayer
Project Management Institute © 2010 (114 pages) Citation
ISBN:9781935589099
Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement,
challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teams
and how effective they can be.
Topics: Virtual Teams, IT Project Management, Computer Applications, General PM Resources
Dynamic Scheduling with Microsoft Office Project 2007: The Book By and For Professionals
by Rodolfo Ambriz
J. Ross Publishing © 2008 (761 pages) Citation
ISBN:9781932159875
Through the use of helpful screen shots, hands-on exercises, illustrations, and review questions, this guide will help you
get up to speed quickly with Project 2007 and enable you to create effective schedules more efficiently.
Topics: Best Practices, PM Tools & Technologies, Computer Applications, General PM Resources
Corporate Portals
by Heidi Collins
AMACOM © 2001 (394 pages) Citation
ISBN:9780814405932
If your company is exploring the feasibility of deploying a corporate portal, this book can help.
Topics: E-Commerce, Computer Applications
www.intesysconsulting.com
E-Commerce
Corporate Portals
by Heidi Collins
AMACOM © 2001 (394 pages) Citation
ISBN:9780814405932
If your company is exploring the feasibility of deploying a corporate portal, this book can help.
Topics: E-Commerce, Computer Applications
Knowledge Management and Virtual Organizations
by Yogesh Malhotra
IGI Global © 2000 (390 pages) Citation
ISBN:9781878289735
Applying knowledge management theory and practice to e-teams, e-companies, and e-communities.
Topics: E-Commerce, Knowledge Management
www.intesysconsulting.com
MIS
Workflow Management: Models, Methods, and Systems
by Wil van der Aalst and Kees van Hee
The MIT Press © 2002 (368 pages) Citation
ISBN:9780262720465
This book provides a basic overview of workflow management terminology and organization, as well as detailed
coverage of workflow modeling with Petri nets.
Topics: Operations Management, MIS
Knowledge Management: A State of the Art Guide
by Paul R. Gamble and John Blackwell
Kogan Page © 2001 (240 pages) Citation
ISBN:9780749436490
A must-read reference for managers dealing with information overload.
Topics: MIS
A Guide to Software Package Evaluation and Selection
by Nathan Hollander
AMACOM © 2000 (344 pages) Citation
ISBN:9780814405536
Presents a formal methodology for IT departments to follow when determining business requirements and choosing
software vendors and products.
Topics: Operations, MIS
www.intesysconsulting.com
MIS
Aligning Information Technology with Corporate Strategy
by American Productivity & Quality Center
APQC © 1999 (62 pages) Citation
ISBN:9781928593195
This Best Practice Report explains how how leading organizations remain on top by approaching IT as a strategic
investment and ensuring that IT projects and functions meet the needs of the business, remain up-to-date, and are held
accountable.
Topics: MIS, Strategy
Successful Information Systems Implementation: The Human Side, Second Edition
by Jeffrey K. Pinto and Ido Millet
Project Management Institute © 1999 (196 pages) Citation
ISBN:9781880410660
Why information systems projects fail and how to avoid it.
Topics: Management, MIS
www.intesysconsulting.com
Reference for Non Technical Manager
Fundamentals of Effective Program Management: A Process Approach Based on the Global Standard
by Paul Sanghera
J. Ross Publishing © 2008 (377 pages) Citation
ISBN:9781932159691
Including discussion exercises, tools and techniques, as well as notes and tips, this unique guide presents cohesive,
concise, yet comprehensive coverage of the fundamentals of program management.
Topics: Best Practices, PM Tools & Technologies, References for the Non-Technical Manager, General PM Resources
www.intesysconsulting.com
APROVECHEMOS ESTE EXCELENTE RECURSO!!!!

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250 libros completos disponibles a miembros del www pmi org

  • 1. www.intesysconsulting.com LIBROS A LOS CUALES TIENEN ACCESO LOS ASOCIADOS AL PMI®, COMO UNO DE LOS BENEFICIOS DE TENER SU MEMBRESÍA Trabajo de compilación y organización realizado por Intesys Consulting Agosto 2012
  • 3. www.intesysconsulting.com General Resources Determining Project Requirements by Hans Jonasson Auerbach Publications © 2008 (322 pages) Citation ISBN:9781420045024 Including exercises, best practices, tools, templates, and customizable solutions, this practical book explores the professional role of business analysts, the evolution of business analysis, and current and emerging standards.
  • 5. www.intesysconsulting.com Career Development The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition by Kerry Gleeson John Wiley & Sons © 2004 (288 pages) Citation ISBN:9780471463214 Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting guide will help you get organized at work, get more done, and carve out more time to do what you really want to do. The Authentic Career: Following the Path of Self-Discovery to Professional Fulfillment by Maggie Craddock New World Library © 2004 (209 pages) Citation ISBN:9781577314387 The author of this promising text outlines a therapeutic process that carefully separates what the reader wants and needs from the often frustrating demands of family and work. The Ultimate Career Success Workbook by Rob Yeung Kogan Page © 2003 (256 pages) Citation ISBN:9780749438296 Packed with insights from employees and managers, exercises and questionnaires, it helps you to formulate a long-term plan for your career success
  • 6. www.intesysconsulting.com Career Development Job Hunting For Dummies, 2nd Edition by Max Messmer John Wiley & Sons © 1999 (376 pages) Archive Citation ISBN:9780764551635 Packed with job search tips and tactics
  • 7. www.intesysconsulting.com Communication / Negotiations Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony C. Mersino AMACOM © 2007 (272 pages) Citation ISBN:9780814474167 Packed with checklists, self-assessments, real-world examples, guidance, and step-by-step techniques, this indispensable book will help you learn to use interpersonal skills to get more out of your people and achieve greater results with less effort. Global Business Etiquette: A Guide to International Communication and Customs by Jeanette S. Martin and Lillian H. Chaney Praeger Publishers © 2006 (183 pages) Archive Citation ISBN:9780275988159 Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication. Dialogue Mapping: Building Shared Understanding of Wicked Problems by Jeff Conklin John Wiley & Sons © 2006 (264 pages) Citation ISBN:9780470017685 Providing an exciting new conceptual framework that will change the way readers view projects and project management, this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving
  • 8. www.intesysconsulting.com Communication / Negotiations Essential People Skills for Project Managers by Steven W. Flannes and Ginger Levin Management Concepts © 2005 (208 pages) Citation ISBN:9781567261684 This conceptual guide will provide you with the soft skills necessary for managing tough people issues. The GovEssentials collection from Books24x7 is offered in partnership with Management Concepts. Communication Skills for Managers, Fifth Edition by Janis Fisher Chan AMACOM © 2002 (150 pages) Citation ISBN:9780761213383 Utilize techniques to improve your communication skills by increasing reading, writing, speaking, and listening proficiency. Negotiating Globally: How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundaries by Jeanne M. Brett Jossey-Bass © 2001 (278 pages) Citation ISBN:9780787955861 Drawing on systematic study of negotiators from Asia, Europe, the Middle East, and the Americas, this highly accessible resource provides a general framework to help negotiators manage cultural differences whenever they appear at the negotiation table.
  • 9. www.intesysconsulting.com The Complete Handbook of Business Meetings by Eli Mina AMACOM © 2000 (319 pages) Citation ISBN:9780814405604 A reference designed to help businesspeople at all levels have more productive meetings - whether you're organizing, chairing, or just attending. 50 Activities for Conflict Resolution by Jonamay Lambert and Selma Myers HRD Press © 1999 (163 pages) Citation ISBN:9780874254983 A practical source to help professionals acquire skills to resolve workplace conflicts--or train others to do so. 50+ Activities to Teach Negotiation by Ira Asherman HRD Press © 1996 (301 pages) Citation ISBN:9780874253146 Provides a variety of creative models and innovative approaches to teaching negotiation skills. Communication / Negotiations
  • 10. www.intesysconsulting.com Successful Negotiating by Grant E. Mayberry AMACOM © 1993 (77 pages) Citation ISBN:9780761214168 Learn to understand and apply classical negotiation techniques with poise and skill to achieve positive results Communication / Negotiations
  • 11. www.intesysconsulting.com Creative Thinking Manager's Pocket Guide to Creativity by Alexander Hiam HRD Press © 1998 (180 pages) Citation ISBN:9780874254365 How to foster creative thinking -- and avoid attitudes and behaviors that squelch it. 30 Minutes...To Brainstorm Great Ideas by Alan Barker Kogan Page © 1997 (64 pages) Citation ISBN:9780749423582 Packed with practical techniques and expert advice, this no-nonsense book is essential reading for anyone who wants to come up with attention-grabbing ideas. It is full of advice on brainstorming alone or in a group to come up with ideas that work.
  • 12. www.intesysconsulting.com Decision Making and Problem Solving Operational Risk Management: A Case Study Approach to Effective Planning and Response by Mark D. Abkowitz John Wiley & Sons © 2008 (278 pages) Citation ISBN:9780470256985 Using case studies in a variety of scenarios across many different industries and environments, this book uses historical events to demonstrate how operational risk management practices influence event likelihood and outcomes across all hazard domains. Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources Modern Corporate Risk Management: A Blueprint for Positive Change and Effectiveness by Glenn Koller J. Ross Publishing © 2007 (297 pages) Citation ISBN:9781932159523 Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical, organizational, cultural, and political problems related to corporate portfolio risk management. Topics: Decision-Making & Problem-Solving, Organizational Development Handbook of Management Techniques, Revised Third Edition by Michael Armstrong Kogan Page © 2006 (656 pages) Citation ISBN:9780749447663 Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible, easy-to-read book will help to improve efficiency and effectiveness.
  • 13. www.intesysconsulting.com Dialogue Mapping: Building Shared Understanding of Wicked Problems by Jeff Conklin John Wiley & Sons © 2006 (264 pages) Citation ISBN:9780470017685 Providing an exciting new conceptual framework that will change the way readers view projects and project management, this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving. The Rational Project Manager: A Thinking Team's Guide to Getting Work Done by Andrew Longman and Jim Mullins John Wiley & Sons © 2005 (240 pages) Citation ISBN:9780471721468 Offering insights into organizational dynamics, as well as specific practices for effective management, this book presents the tools, steps, and processes of project management and uncovers the critical thinking vital to project management excellence. Getting Unstuck: 8 Simple Steps to Solving Any Problem by Joy Browne Hay House © 2002 (241 pages) Citation ISBN:9781401900571 Whether you want to overcome your fears, gain perspective and self-awareness, or perfect the fine art of relationships at home or at work, this book has the answers you’ve been looking for. Decision Making and Problem Solving
  • 14. www.intesysconsulting.com Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved by Richard Y. Chang and P. Keith Kelly Jossey-Bass © 1993 (106 pages) Citation ISBN:9780787950781 A common-sense approach to problem solving and provides a wealth of practical examples and proven methods which can be applied immediately on the job Decision Making and Problem Solving
  • 15. www.intesysconsulting.com Presentation Skills Dialogue Mapping: Building Shared Understanding of Wicked Problems by Jeff Conklin John Wiley & Sons © 2006 (264 pages) Citation ISBN:9780470017685 Providing an exciting new conceptual framework that will change the way readers view projects and project management, this book offers a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving. Statistics For Dummies by Deborah Rumsey John Wiley & Sons © 2003 (356 pages) Citation ISBN:9780764554230 This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples that show how these concepts apply to your everyday life. Bulletproof Presentations: No One Will Ever Shoot Holes in Your Ideas Again! by G. Michael Campbell Career Press © 2002 (261 pages) Citation ISBN:9781564145901 Become a proficient public speaker and presenter with these helpful hints, tricks and tips.
  • 16. www.intesysconsulting.com Presentation Skills Powerful Presentations: Great ideas for Making a Real Impact, Third Edition by John Mattock and Jons Ehrenborg Kogan Page © 2001 (120 pages) Citation ISBN:9780749435738 This guide draws upon the Web as well as classic rhetoric to provide the essentials for giving effective, enjoyable presentations. The Complete Handbook of Business Meetings by Eli Mina AMACOM © 2000 (319 pages) Citation ISBN:9780814405604 A reference designed to help businesspeople at all levels have more productive meetings - whether you're organizing, chairing, or just attending.
  • 17. www.intesysconsulting.com Supervisory Skills Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job by Margaret Mary Gootnick and David Gootnick AMACOM © 2000 (241 pages) Citation ISBN:9780814470299 An Everymanager's guide to solving daily problems, this book gives time-pressed managers succinct, pragmatic "tools" for taking action instantly on more than 65 common workplace problems. Successful Interviewing by Diane Arthur AMACOM © 2000 (202 pages) Citation ISBN:9780761213994 Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance. The Complete Training Course for Managers by Irene E. McManus, Robert P. McManus and Bobette Hayes Williamson AMACOM © 1994 (157 pages) Citation ISBN:9780761205050 Understanding, implementing, and evaluating training programs.
  • 18. www.intesysconsulting.com Time Management and Productivity The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition by Kerry Gleeson John Wiley & Sons © 2004 (288 pages) Citation ISBN:9780471463214 Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting guide will help you get organized at work, get more done, and carve out more time to do what you really want to do. Topics: Work-Life Balance, Time Management & Productivity, Career Development 175 Ways to Get More Done in Less Time! by David Cottrell and Mark C. Layton CornerStone Leadership Institute © 2004 (36 pages) Citation ISBN:9780965878845 Achieve all the goals you set for yourself with the help of this useful guide. The book is loaded with ways to get things done faster and better so you can accomplish more of your long-term goals. Topics: Time Management & Productivity The 26 Hour Day: How to Gain at Least Two Hours a Day with Time Control by Vince Panella Career Press © 2002 (263 pages) Citation ISBN:9781564145802 The 26-Hour Day will actually teach you how to gain at least two to four more profitable, productive and enjoyable hours a day at work and at home. Topics: Time Management & Productivity
  • 19. www.intesysconsulting.com Work-Life Balance The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time, Third Edition by Kerry Gleeson John Wiley & Sons © 2004 (288 pages) Citation ISBN:9780471463214 Designed to address the evolving demands of the modern workplace, this labor-saving, stress-busting, career-boosting guide will help you get organized at work, get more done, and carve out more time to do what you really want to do.
  • 20. www.intesysconsulting.com Writing Skills Persuasive Business Proposals: Writing to Win More Customers, Clients, and Contracts by Tom Sant AMACOM © 2004 (248 pages) Archive Citation ISBN:9780814471531 This resource provides tools for maximizing the clarity of your writing, editing your proposal for optimal impact, and avoiding the six traps that can undermine even the strongest proposals. Topics: Writing Skills Write to the Point: How to Communicate in Business With Style and Purpose by Salvatore J. Iacone Career Press © 2003 (256 pages) Citation ISBN:9781564146397 This book provides practical, proven techniques for making writing for business more effective and less stressful. All levels of business and technical personnel will find this easy-to-read guide invaluable and immediately useful every day. Topics: Writing Skills How to Sharpen your Business Writing Skills, Second Edition by Nan Levinson AMACOM © 2000 (179 pages) Citation ISBN:9780761213857 The text for the AMA’s course on effective writing, an essential skill for managers and other business professionals.
  • 22. www.intesysconsulting.com Case Studies - Other Lessons in Project Management, 2nd Edition by Tom Mochal and Jeff Mochal Apress © 2011 (235 pages) Citation ISBN:9781430238348 Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presents each problem and examines each solution while providing readers with tips on managing projects, such as developing rapport with project managers and team members. Topics: Case Studies - Other, General PM Resources Operational Risk Management: A Case Study Approach to Effective Planning and Response by Mark D. Abkowitz John Wiley & Sons © 2008 (278 pages) Citation ISBN:9780470256985 Using case studies in a variety of scenarios across many different industries and environments, this book uses historical events to demonstrate how operational risk management practices influence event likelihood and outcomes across all hazard domains. Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources Project Management Casebook by David I. Cleland (ed) et al. Project Management Institute © 1998 (626 pages) Citation ISBN:9781880410455 Fifty project management case studies.
  • 24. www.intesysconsulting.com Measuring ROI How to Conduct a Cost-Benefit Analysis (A journal) by Cat Sharpe (ed) ASTD © 1998 (18 pages) Citation This issue provides a detailed approach to calculating a cost-benefit analysis. It includes a four-step model to calculate costs: personnel, material, delivery, and total expenditures. It also presents practice case studies to explain the process.
  • 25. www.intesysconsulting.com Program Design Project Management for Trainers by Lou Russell ASTD © 2000 (146 pages) Citation ISBN:9781562861414 A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum development or vendor relations. Topics: Training Management, Program Design, General PM Resources 50+ Activities to Teach Negotiation by Ira Asherman HRD Press © 1996 (301 pages) Citation ISBN:9780874253146 Provides a variety of creative models and innovative approaches to teaching negotiation skills.
  • 26. www.intesysconsulting.com Training Management Cultivating Communities of Practice: A Guide to Managing Knowledge by Etienne Wenger, Richard McDermott and William M. Snyder Harvard Business Press © 2002 (284 pages) Citation ISBN:9781578513307 A guide for managers to make knowledge work in their organizations. Topics: Training Management Project Management for Trainers by Lou Russell ASTD © 2000 (146 pages) Citation ISBN:9781562861414 A practical, how-to guide to creating and managing a project for anyone responsible for course or curriculum development or vendor relations.
  • 28. www.intesysconsulting.com Corporate Finance Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan and David P. Norton Harvard Business Press © 2004 (472 pages) Citation ISBN:9781591391340 Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this powerful guide is a blueprint any organization can follow to align processes, people, and information technology for superior performance. Topics: Corporate Finance, Innovation, Strategy Financial Modeling, Second Edition by Simon Benninga The MIT Press © 2000 (622 pages) Archive Citation ISBN:9780262024822 A hands-on guide to using Excel spreadsheets to develop financial models.
  • 29. www.intesysconsulting.com Operations Management Workflow Management: Models, Methods, and Systems by Wil van der Aalst and Kees van Hee The MIT Press © 2002 (368 pages) Citation ISBN:9780262720465 This book provides a basic overview of workflow management terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Topics: Operations Management, MIS Statistics For Dummies by Deborah Rumsey John Wiley & Sons © 2003 (356 pages) Citation ISBN:9780764554230 This reference offers explanations of statistical ideas, techniques, formulas, and calculations, and includes examples that show how these concepts apply to your everyday life. Topics: Resources for the Non-Financial Manager, Presentation Skills
  • 30. www.intesysconsulting.com Resorce for Non-Financial Manager Statistical Rules of Thumb by Gerald van Belle John Wiley & Sons © 2002 (221 pages) Citation ISBN:9780471402275 This quick-access guide is intended for the wide audience of students and researchers who deal with statistics. Topics covered include design, conduct and analysis, sample size, consulting, words, tables and graphs, covariation, and more. Topics: Resources for the Non-Financial Manager Finance and Accounting for Nonfinancial Managers by Eliot H. Sherman AMACOM © 2000 (240 pages) Citation ISBN:9780761213192 Learn key financial concepts and relate them to the financial management actions necessary for the nonfinancial manager. Topics: Resources for the Non-Financial Manager Accounting and Financial Fundamentals For Nonfinancial Executives by Robert Rachlin and Allen Sweeny AMACOM © 1996 (240 pages) Citation ISBN:9780814479285 A concise guide on how to use financial data, for non-finance professionals.
  • 32. www.intesysconsulting.com Employee Retention Fullfillment Love It, Don't Leave It: 26 Ways to Get What You Want at Work by Beverly L. Kaye and Sharon Jordan-Evans Berrett-Koehler Publishers © 2003 (214 pages) Citation ISBN:9781576752500 This book provides readers with 26 ways to make their current work environment more satisfying. It empowers employees to find job satisfaction by providing tips, tools, and suggestions for conversations with peers and managers. Topics: Employee Fulfillment & Retention Love 'Em or Lose 'Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans Berrett-Koehler Publishers © 1999 (235 pages) Citation ISBN:9781576750735 Read the 26 strategies in this book and you will know what to do.
  • 33. www.intesysconsulting.com Performance Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs by David Parmenter John Wiley & Sons © 2007 (254 pages) Citation ISBN:9780470095881 Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and more. Topics: Organizational Development, Performance Five Principles of Corporate Performance Management by Bob Paladino John Wiley & Sons © 2007 (400 pages) Citation ISBN:9780470009918 Providing proven, real-world implementation insights from globally recognized and award-winning organizations, this book shows how to implement Fortune 100 companies' enterprise techniques and strategies within your organization. Topics: Organizational Development, Performance Facilitated Transfer of Best Practices by American Productivity & Quality Center APQC © 2004 (154 pages) Citation ISBN:9781932546286 APQC's new Best-practice Report explores how leading organizations approach the entire facilitated transfer process and the programs that support it, as well as strategic drivers for transfer.
  • 34. www.intesysconsulting.com Recruitment and Hiring The Five-Minute Interview: A Job Hunter's Guide to a Successful Interview, Third Edition by Richard H. Beatty John Wiley & Sons © 2002 (266 pages) Citation ISBN:9780471250838 Quickly, confidently gain insight into an employer's needs and objectives, then position yourself as the ideal candidate for the job--all in just five minutes. Topics: Recruitment & Hiring Successful Interviewing by Diane Arthur AMACOM © 2000 (202 pages) Citation ISBN:9780761213994 Develop skills needed to conduct 12 different types of business interviews and ensure legal compliance. Topics: Recruitment & Hiring, Supervisory Skills Love 'Em or Lose 'Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans Berrett-Koehler Publishers © 1999 (235 pages) Citation ISBN:9781576750735 Read the 26 strategies in this book and you will know what to do.
  • 36. www.intesysconsulting.com Cultural Aspects Global Business Etiquette: A Guide to International Communication and Customs by Jeanette S. Martin and Lillian H. Chaney Praeger Publishers © 2006 (183 pages) Archive Citation ISBN:9780275988159 Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication. Topics: International Business (General), Cultural Aspects, Communication/Negotiations Cultural Intelligence: A Guide to Working With People From Other Cultures by Brooks Peterson Intercultural Press © 2004 (229 pages) Citation ISBN:9781931930000 This book is is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization’s bottom line. Topics: Cultural Aspects Cross-Cultural Communication: The Essential Guide to International Business, Revised Second Edition by Gerard Bannon et al. Kogan Page © 2003 (188 pages) Citation ISBN:9780749439224 Packed with examples, opinions and case studies elicited from business people from around the world, this book challenges your assumptions and offers practical advice on how to get it right when working outside your culture.
  • 37. www.intesysconsulting.com International Business Global Project Management: Communication, Collaboration and Management Across Borders by Jean Binder Gower Publishing Limited © 2007 (309 pages) Citation ISBN:9780566087066 Filled with real-life examples and techniques, this book describes how to adapt your organisation and your projects to thrive in a global multi-cultural environment, where most communication is in writing and asynchronous. Topics: International Business (General), General PM Resources Global Business Etiquette: A Guide to International Communication and Customs by Jeanette S. Martin and Lillian H. Chaney Praeger Publishers © 2006 (183 pages) Archive Citation ISBN:9780275988159 Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication. Topics: International Business (General), Cultural Aspects, Communication/Negotiations Project Management Best Practices: Achieving Global Excellence by Harold Kerzner John Wiley & Sons © 2006 (456 pages) Citation ISBN:9780471793687 With contributions from more than fifty global Fortune 500 companies, this book presents unique, first hand accounts of how corporations around the world incorporate project management into their strategic business operations.
  • 38. www.intesysconsulting.com International Business Cross-Cultural Communication: The Essential Guide to International Business, Revised Second Edition by Gerard Bannon et al. Kogan Page © 2003 (188 pages) Citation ISBN:9780749439224 Packed with examples, opinions and case studies elicited from business people from around the world, this book challenges your assumptions and offers practical advice on how to get it right when working outside your culture. Topics: International Business (General), Cultural Aspects Mind Your Manners: Managing Business Cultures in the New Global Europe, Third Edition by John Mole Nicholas Brealey Publishing © 2003 (324 pages) Citation ISBN:9781857883145 Gives you the necessary tools to understand how people from different backgrounds behave the way they do, and covers the 13 countries--from Bulgaria to Turkey--joining the new and enlarged EU. Topics: International Business (General), Cultural Aspects Business Performance Measurement: Theory and Practice by Andy Neely (ed) Cambridge University Press © 2002 (366 pages) Citation ISBN:9780521803427 This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leading ideas in business performance measurement, theory and practice.
  • 40. www.intesysconsulting.com Change Management Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review by Peter F. Drucker Harvard Business Press © 2006 (331 pages) Citation ISBN:9781422101681 Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of managers. Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change Management Project Manager's Spotlight on Change Management by Claudia Baca Sybex © 2005 (176 pages) Citation ISBN:9780782144109 Here's a quick and practical guide to applying the disciplines of proven change management practices. It will help you establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and derailments. Topics: Change Management, General PM Resources Assumption-Based Planning: A Tool for Reducing Avoidable Surprises by James A. Dewar Cambridge University Press © 2002 (248 pages) Citation ISBN:9780521806534 Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organization's leadership didn't anticipate or had "forgotten". This book presents a variety of techniques for rooting out those assumptions.
  • 41. www.intesysconsulting.com Coaching and Mentoring Coaching, Counseling & Mentoring: How to Choose & Use the Right Techniques to Boost Employee Performance by Florence Stone AMACOM © 1999 (230 pages) Citation ISBN:9780814404164 Long gone are the days when managing meant simply telling people what to do. Managers today must master a host of other roles if they want to be effective leaders — including coaching, counseling, and mentoring - and this book will explain how. Topics: Performance, Coaching & Mentoring Mentoring for Exceptional Performance by Harold E. Johnson Griffin Publishing © 1997 (302 pages) Citation ISBN:9781882180837 Through mentoring, management can give proper attention to people at all levels to support their development. The information contained here is not a rehash of old ideas but contains new innovative approaches to managing, training, and leading people.
  • 42. www.intesysconsulting.com First Time Manager The First-Time Manager’s Guide to Team Building by Gary S. Topchik AMACOM © 2007 (144 pages) Citation ISBN:9780814474297 Packed with activities and assessments for both the manager and team members, this engaging book helps readers discover how their own leadership and management style influences the success of their teams. Topics: Managing a Team, First Time Manager Managing People for the First Time: Gaining Commitment and Improving Performance by Julie Lewthwaite Thorogood © 2006 (354 pages) Citation ISBN:9781854183323 Written from the perspective of the novice, this book is designed to help you develop your skills or abilities and offers new, more effective ways of managing people in small organizations. Topics: First Time Manager Management Skills for New Managers by Carol W. Ellis AMACOM © 2005 (160 pages) Citation ISBN:9780814408308 Put your best foot forward as you make your next career step with this introduction to making the jump to management smoothly and effectively. It will help you define roles, communicate with staff and management, manage staff performance and more.
  • 43. www.intesysconsulting.com General Management Resources Operational Risk Management: A Case Study Approach to Effective Planning and Response by Mark D. Abkowitz John Wiley & Sons © 2008 (278 pages) Citation ISBN:9780470256985 Using case studies in a variety of scenarios across many different industries and environments, this book uses historical events to demonstrate how operational risk management practices influence event likelihood and outcomes across all hazard domains. Topics: Decision-Making & Problem-Solving, Case Studies - Other, General Management Resources Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review by Peter F. Drucker Harvard Business Press © 2006 (331 pages) Citation ISBN:9781422101681 Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of managers. Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change Management A Concise Guide to Program Management: Fundamental Concepts and Issues by Mitchell L. Springer Purdue University Press © 2005 (186 pages) Citation ISBN:9781557533760 Use this succinct reference to learn how to manage program costs and risks, deal with personalities and management issues, and more. This book will help you become aware of the steps in creating a project in order to maximize planned outcomes.
  • 44. www.intesysconsulting.com General Management Resources Generating Buy-In: Mastering the Language of Leadership by Mark S. Walton AMACOM © 2004 (108 pages) Citation ISBN:9780814407882 This book presents a language of leadership common to the most masterful influencers in business, politics, law, and other arenas. The author describes how to use this language to build strategic stories that project a positive future. Topics: General Management Resources The Portable MBA in Management, Second Edition by Allan R. Cohen John Wiley & Sons © 2002 (402 pages) Citation ISBN:9780471204558 Insights on management, leadership, and effective organizations, from the experts at the best business schools, and skills and strategies for leading any organization to success. Topics: General Management Resources Program Management: A Comprehensive Overview of the Discipline by Mitchell L. Springer Purdue University Press © 2001 (392 pages) Citation ISBN:9781557532244 Presents an array of methods to prepare and perform a program or assignment in various fields.
  • 45. www.intesysconsulting.com Harvard Business Review Compilations Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review by Peter F. Drucker Harvard Business Press © 2006 (331 pages) Citation ISBN:9781422101681 Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of managers. Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change Management Harvard Business Review on Managing Projects by Harvard Business School Publishing Harvard Business Press © 2005 (200 pages) Citation ISBN:9781591396390 What does it take to make a project succeed? This astute collection of articles helicopters managers above the day-to-day grind of project management to understand the big-picture reasons behind why projects fly-and why they fail. Topics: Harvard Business Review Compilations, General PM Resources Harvard Business Review on Breakthrough Leadership by Harvard Business School Press Harvard Business Press © 2001 (190 pages) Citation ISBN:9781578518050 This collection of essays will help managers on all levels develop new insights into what it means to lead.
  • 46. www.intesysconsulting.com Innovation Reinventing Project Management: The Diamond Approach to Successful Growth and Innovation by Aaron J. Shenhar and Dov Dvir Harvard Business Press © 2007 (288 pages) Citation ISBN:9781591398004 Based on an unprecedented study of more than 600 projects in a variety of businesses and organizations across the globe, this book provides a new, highly adaptive model for planning and managing projects to achieve superior business results. Topics: Best Practices, Innovation Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan and David P. Norton Harvard Business Press © 2004 (472 pages) Citation ISBN:9781591391340 Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this powerful guide is a blueprint any organization can follow to align processes, people, and information technology for superior performance. Topics: Corporate Finance, Innovation, Strategy Manager's Pocket Guide to Creativity by Alexander Hiam HRD Press © 1998 (180 pages) Citation ISBN:9780874254365 How to foster creative thinking -- and avoid attitudes and behaviors that squelch it. Topics: Creative Thinking, Innovation
  • 47. www.intesysconsulting.com Knowledge Management Management of Knowledge in Project Environments by Peter E. D. Love, Patrick S. W. Fong and Zahir Irani (eds) Taylor and Francis © 2005 (261 pages) Citation ISBN:9780750662512 Offering practical applications, models and case studies from a variety of international perspectives, this unique text demonstrates how the management of knowledge can lead to project success in today's complex and changing business environment. Topics: Knowledge Management, General PM Resources Knowledge Management and Virtual Organizations by Yogesh Malhotra IGI Global © 2000 (390 pages) Citation ISBN:9781878289735 Applying knowledge management theory and practice to e-teams, e-companies, and e-communities. Topics: E-Commerce, Knowledge Management
  • 48. www.intesysconsulting.com Leadership Leadership Skills for Managers, Fourth Edition by Charles M. Cadwell AMACOM © 2004 (207 pages) Citation ISBN:9780761214274 Managing in today’s complex workplace demands a new type of leadership. This course delivers the knowledge, skills and guidance managers need to become twenty-first century leaders. Topics: Leadership Leading Geeks: How to Manage the People Who Deliver Technology by Paul Glen Jossey-Bass © 2003 (253 pages) Citation ISBN:9780787961480 This book clarifies the responsibilities and tasks of the geek leader and contrasts them to conventional approaches to leadership. Topics: Management, Leadership Leading Quietly: An Unorthodox Guide to Doing the Right Thing by Joseph L. Badaracco Harvard Business Press © 2002 (201 pages) Citation ISBN:9781578514878 A practical guide to resolving everyday leadership dilemmas. Topics: Leadership
  • 49. www.intesysconsulting.com Leadership Harvard Business Review on Breakthrough Leadership by Harvard Business School Press Harvard Business Press © 2001 (190 pages) Citation ISBN:9781578518050 This collection of essays will help managers on all levels develop new insights into what it means to lead. Topics: Harvard Business Review Compilations, Leadership Getting Things Done When You Are Not in Charge, Second Edition by Geoffrey M. Bellman Berrett-Koehler Publishers © 2001 (156 pages) Citation ISBN:9781576751725 How to lead change in your organization when you're lacking authority. Topics: Leadership The Complete Facilitator's Handbook by John Heron Kogan Page © 1999 (304 pages) Citation ISBN:9780749427986 This resource provides a strong focus on personal development and interactive skills groups. Topics: Leadership
  • 50. www.intesysconsulting.com Leadership Manager's Pocket Guide to Leadership Skills by Peter Barron Stark and Jane Flaherty HRD Press © 1999 (256 pages) Citation ISBN:9780874254723 Practical, savvy advice on becoming an effective leader -- for both new and seasoned managers. Topics: Leadership Leadership Skills for Project Managers by Jeffrey K. Pinto and Jeffrey W. Trailer (eds.) Project Management Institute © 1998 (132 pages) Citation ISBN:9781880410493 The best "Project Management Journal" and "PM Network" articles teach relevant leadership and management principles. Topics: General PM Resources, Leadership Sun Tzu and the Art of Business: Six Strategic Principles for Managers by Mark McNeilly Oxford University Press © 1996 (259 pages) Archive Citation ISBN:9780195137897 How the theories of one of history's most famous military strategists apply to business. Topics: Leadership
  • 51. www.intesysconsulting.com Management Stories The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Jossey-Bass © 2002 (229 pages) Citation ISBN:9780787960759 Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to avoid them. Topics: Managing a Team, Management Stories, Working on a Team The 75 Greatest Management Decisions Ever Made...and 21 of the Worst by Stuart Crainer AMACOM © 1999 (240 pages) Citation ISBN:9780814404911 A compendium of decisions that fundamentally changed the face of business. Topics: Management Stories, Strategy The 48 Laws Of Power by Robert Greene Profile Books © 1998 (478 pages) Citation ISBN:9781861972781 Helping readers achieve what Queen Elizabeth I, Henry Kissinger, Louis XIV and Machiavelli learned the hard way, this book explores the tactics, triumphs, and failures of great figures who have wielded - or been victimized by - power. Topics: Management Stories, Strategy
  • 52. www.intesysconsulting.com Organizational Development Modern Corporate Risk Management: A Blueprint for Positive Change and Effectiveness by Glenn Koller J. Ross Publishing © 2007 (297 pages) Citation ISBN:9781932159523 Written in an easy-to-understand format, this book offers forward-thinking, practical solutions to the technical, organizational, cultural, and political problems related to corporate portfolio risk management. Topics: Decision-Making & Problem-Solving, Organizational Development Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs by David Parmenter John Wiley & Sons © 2007 (254 pages) Citation ISBN:9780470095881 Breathtaking in its simplicity and profound in its impact, this book distills the balanced scorecard process into 12 logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and more. Topics: Organizational Development, Performance Five Principles of Corporate Performance Management by Bob Paladino John Wiley & Sons © 2007 (400 pages) Citation ISBN:9780470009918 Providing proven, real-world implementation insights from globally recognized and award-winning organizations, this book shows how to implement Fortune 100 companies' enterprise techniques and strategies within your organization. Topics: Organizational Development, Performance
  • 53. www.intesysconsulting.com Organizational Development Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review by Peter F. Drucker Harvard Business Press © 2006 (331 pages) Citation ISBN:9781422101681 Through the unique lens of Peter Drucker, one of this century's most highly regarded students of management, this book gives us the opportunity to trace the evolution of the shifts in our workplaces and to understand more clearly the role of managers. Topics: Organizational Development, Harvard Business Review Compilations, General Management Resources, Change Management Enterprise Programme Management: Delivering Value by David Williams and Tim Parr Palgrave Macmillan © 2004 (256 pages) Citation ISBN:9781403917003 Based around a set of techniques, this book describes an approach to program management that outlines the skills and capabilities that organizations need to develop in order to manage change programs effectively. Topics: Organizational Development The Subtle Art of Strategy: Organizational Planning in Uncertain Times by Ian Wilson Greenwood Press © 2003 (178 pages) Citation ISBN:9781567204353 The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for such disappointments, and reformulates strategic planning as a long-term, holistic art form. Topics: Organizational Development, Strategy
  • 54. www.intesysconsulting.com Organizational Development The Leader's Window: Mastering the Four Styles of Leadership to Build High-Performing Teams, Second Edition by John D.W. Beck and Neil M. Yeager Davies-Black Publishing © 2001 (300 pages) Citation ISBN:9780891061601 Move beyond one-size-fits-all management approaches by using this book's practical methods to redirect your actions as a leader in a focused and purposeful way. It presents a system to help you give your employees what they need when they need it. Topics: Organizational Development Portfolio Management for New Products, 2nd Edition by Robert G. Cooper, Scott J. Edgett and Elko J. Kleinschmidt Perseus Publishing © 2001 (382 pages) Citation ISBN:9780738205144 An assessment of techniques currently utilized in companies for decision making with new product ventures and technologies, as well as the successes and failures associated with each. Topics: Organizational Development The ROI of Human Capital: Measuring the Economic Value of Employee Performance by Jac Fitz-enz AMACOM © 2000 (298 pages) Archive Citation ISBN:9780814405741 In a Knowledge Economy, human capital becomes the biggest profit lever. Here's a practical approach to applying ROI techniques to your most important asset. Topics: Organizational Development, Performance
  • 55. www.intesysconsulting.com Outsourcing The Outsourcing Revolution: Why it Makes Sense and How to Do it Right by Michael F. Corbett Kaplan Professional © 2004 (244 pages) Citation ISBN:9780793192144 This timely book will help you understand what is happening in the outsourced economy, what is likely to happen in the future, why, and how to take advantage of the opportunities being created. Topics: Outsourcing High-Impact Consulting: How Clients and Consultants Can Work Together to Achieve Extraordinary Results, 2nd Edition by Robert H. Schaffer Jossey-Bass © 2002 (264 pages) Citation ISBN:9780787960490 Provides ideas about the steps necessary to prevent dissatisfaction when disbursing consulting fees. Topics: Outsourcing, Management Consulting High Value Consulting: Managing and Maximizing External and Internal Consultants for Massive Added Value by Tom Lambert Nicholas Brealey Publishing © 1998 (212 pages) Citation ISBN:9781857881738 Essential reading for any manager who needs to hire or work with external advisors. Topics: Outsourcing, Management Consulting
  • 56. www.intesysconsulting.com Policies and Procedures No Excuses: A Business Process Approach to Managing Operational Risk by Dennis I. Dickstein and Robert H. Flast John Wiley & Sons © 2009 (320 pages) Citation ISBN:9780470227534 Written with a unique focus on integrating business process management with operational risk management, this proactive guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization. Topics: Supply Chain Management, Policies & Procedures, Strategy Handbook of Management Techniques, Revised Third Edition by Michael Armstrong Kogan Page © 2006 (656 pages) Citation ISBN:9780749447663 Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible, easy-to-read book will help to improve efficiency and effectiveness. Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
  • 57. www.intesysconsulting.com Strategy Program Management by Michel Thiry Gower Publishing Limited © 2010 (221 pages) Citation ISBN:9780566088827 Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzes the best organizational structures for program management and provides tools and techniques to deal with complex, unplanned change in a structured manner. Topics: PM Tools & Technologies, Strategy No Excuses: A Business Process Approach to Managing Operational Risk by Dennis I. Dickstein and Robert H. Flast John Wiley & Sons © 2009 (320 pages) Citation ISBN:9780470227534 Written with a unique focus on integrating business process management with operational risk management, this proactive guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization. Topics: Supply Chain Management, Policies & Procedures, Strategy Handbook of Management Techniques, Revised Third Edition by Michael Armstrong Kogan Page © 2006 (656 pages) Citation ISBN:9780749447663 Boasting over 100 systematic and analytical methods used by managers to assist in decision-making, this accessible, easy-to-read book will help to improve efficiency and effectiveness. Topics: Decision-Making & Problem-Solving, Policies & Procedures, Strategy
  • 58. www.intesysconsulting.com Strategy Middle Managers in Program and Project Portfolio Management: Practices, Roles and Responsibilities by Tomas Blomquist and Ralf Müller Project Management Institute © 2006 (42 pages) Citation ISBN:9781930699571 Taking an organizational-wide perspective, this study examines middle managers' roles and responsibilities in program and portfolio management, and identifies best practices of successful companies. Topics: Strategy, General PM Resources Managing Business Risk: A Practical Guide to Protecting Your Business, 2nd Edition by Jonathan Reuvid (ed) Kogan Page © 2005 (256 pages) Citation ISBN:9780749442286 The balance between risk and reward is the very essence of business. This practical text covers areas of risk within a business, and brings you up to date with the latest thinking and techniques for managing risk in a structured and integrated way. Topics: Strategy Strategy Maps: Converting Intangible Assets into Tangible Outcomes by Robert S. Kaplan and David P. Norton Harvard Business Press © 2004 (472 pages) Citation ISBN:9781591391340 Providing a visual epiphany for executives everywhere who can't figure out why their strategy isn't working, this powerful guide is a blueprint any organization can follow to align processes, people, and information technology for superior performance. Topics: Corporate Finance, Innovation, Strategy
  • 59. www.intesysconsulting.com Strategy The Subtle Art of Strategy: Organizational Planning in Uncertain Times by Ian Wilson Greenwood Press © 2003 (178 pages) Citation ISBN:9781567204353 The author of this text investigates the all-too-frequent failures of strategic planning, explains the reasons for such disappointments, and reformulates strategic planning as a long-term, holistic art form. Topics: Organizational Development, Strategy Business Performance Measurement: Theory and Practice by Andy Neely (ed) Cambridge University Press © 2002 (366 pages) Citation ISBN:9780521803427 This multidisciplinary, international book draws together key themes to provide an up-to-date summary of the leading ideas in business performance measurement, theory and practice. Topics: International Business (General), Strategy Assumption-Based Planning: A Tool for Reducing Avoidable Surprises by James A. Dewar Cambridge University Press © 2002 (248 pages) Citation ISBN:9780521806534 Unwelcome surprises in any organization can often be traced to the failure of an assumption that the organization's leadership didn't anticipate or had "forgotten". This book presents a variety of techniques for rooting out those assumptions. Topics: Strategy, Change Management
  • 61. www.intesysconsulting.com Customer Service A Practical Guide to CRM by Janice Reynolds CMP Books © 2002 (285 pages) Citation ISBN:9781578201020 This book is a guide to achieving customer satisfaction by choosing the right CRM systems, and explains how to use CRM to integrate all channels of customer contact. Topics: Customer Service
  • 62. www.intesysconsulting.com Marketing (General) New Product Development: A Guide for Your Journey to Best-Practice Processes by Marisa Brown, Paige Leavitt and Steve Wright APQC © 2004 (105 pages) Citation ISBN:9781932546255 Whether you are seeking to re-engineer or simply refine your NPD processes, this guidebook will help by spelling out core practices and key drivers to a successfully launched product. Topics: Marketing (General) Customer-Centered Products: Creating Successful Products Through Smart Requirements Management by Ivy F. Hooks and Kristin A. Farry AMACOM © 2001 (272 pages) Citation ISBN:9780814405680 This guide analyzes the requirements management process, and offers hints and suggestions how to produce "better, cheaper, faster." Topics: Marketing (General)
  • 64. www.intesysconsulting.com Best Practices Executive's Guide to Project Management: Organizational Processes and Practices for Supporting Complex Projects by Robert K. Wysocki John Wiley & Sons © 2011 (223 pages) Citation ISBN:9781118004074 Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysocki presents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to an organization that profits and thrives on complexity. Topics: Best Practices, General PM Resources Making Sense of Agile Project Management: Balancing Control and Agility by Charles G. Cobb John Wiley & Sons © 2011 (264 pages) Citation ISBN:9780470943366 Including many cases taken from real-world companies illustrating good and bad agile implementation, this book helps project managers think outside the box by presenting a deep exploration of agile principles, methodologies, and practices. Topics: Best Practices, General PM Resources The AMA Handbook of Project Management, Third Edition by Paul C. Dinsmore and Jeannette Cabanis-Brewin AMACOM © 2011 (544 pages) Citation ISBN:9780814415429 Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive models, advice, and in-depth solutions to specific project management dilemmas. Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  • 65. www.intesysconsulting.com Best Practices Project Management the Agile Way: Making it Work in the Enterprise by John C. Goodpasture J. Ross Publishing © 2010 (377 pages) Citation ISBN:9781604270273 Presenting practical tips and application advice for how to harmonize agile and iterative methods (such as Scrum, XP, Crystal and EVO) with mainstream project processes, this book will show how to integrate these practices with other methodologies used in the enterprise. Topics: Best Practices, Agile Methods, IT Project Management, General PM Resources Earned Value Project Management, Fourth Edition by Quentin W. Fleming and Joel M. Koppelman Project Management Institute © 2010 (240 pages) Citation ISBN:9781935589082 Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based on implementing a few fundamental principles and using project management best practices, which applies to all projects, of any size and duration, in any industry. Topics: Best Practices, PM Tools & Technologies, General PM Resources A Practical Guide to Earned Value Project Management, Second Edition by Charles I. Budd and Charlene S. Budd Management Concepts © 2010 (430 pages) Citation ISBN:9781567262568 Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for both corporate and government professionals. Topics: Best Practices, PM Tools & Technologies, General PM Resources
  • 66. www.intesysconsulting.com Best Practices The Little Black Book of Project Management, Third Edition by Michael C. Thomsett AMACOM © 2010 (272 pages) Citation ISBN:9780814415290 A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on- time results, superior organizational ability, consistent profit generation, and a reputation for both quality and dependability. Topics: Best Practices, PM Tools & Technologies, General PM Resources Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project, Second Edition by Tom Kendrick AMACOM © 2009 (369 pages) Citation ISBN:9780814413401 Drawing on real-world situations and hundreds of examples, this essential guide outlines proven methods, demonstrates key ideas for project risk planning and shows how to use high-level risk assessment tools. Topics: Best Practices, PM Tools & Technologies, General PM Resources Effective Project Management: Traditional, Agile, Extreme, Fifth Edition by Robert K. Wysocki John Wiley & Sons © 2009 (792 pages) Archive Citation ISBN:9780470423677 Introducing the tools, templates, and processes that you'll need in your toolkit, this guide explores five different project management life cycle models for managing a project and offers step-by-step guidance on how to apply each technique. Topics: Best Practices, PM Tools & Technologies
  • 67. www.intesysconsulting.com General PM Resources Fundamentals of Project Management, Fourth Edition by Joseph Heagney AMACOM © 2012 (223 pages) Citation ISBN:9780814417485 Fully updated based on the latest version of the Project Management Body of Knowledge (PMBOK®), this up-to-the- minute guide is filled with tips and techniques for planning and executing projects on time, on budget, and with maximum efficiency. Topics: General PM Resources Improving Your Project Management Skills, Second Edition by Larry Richman AMACOM © 2012 (221 pages) Citation ISBN:9780814417287 Based on the hugely popular American Management Association seminar of the same name, this ultra practical reference offers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costs dramatically. Topics: PM Tools & Technologies, General PM Resources Lessons in Project Management, 2nd Edition by Tom Mochal and Jeff Mochal Apress © 2011 (235 pages) Citation ISBN:9781430238348 Containing an accessible, easy-to-read analysis of the challenges of real-world project management, this book presents each problem and examines each solution while providing readers with tips on managing projects, such as developing rapport with project managers and team members.Topics: Case Studies - Other, General PM Resources
  • 68. www.intesysconsulting.com General PM Resources Executive's Guide to Project Management: Organizational Processes and Practices for Supporting Complex Projects by Robert K. Wysocki John Wiley & Sons © 2011 (223 pages) Citation ISBN:9781118004074 Sharing his forty-five years of project management experience, best-selling author and industry guru Robert Wysocki presents a straightforward, enlightening, and pragmatic guide to help senior managers make the transition to an organization that profits and thrives on complexity. Topics: Best Practices, General PM Resources Green Project Management by Richard Maltzman and David Shirley Auerbach Publications © 2011 (296 pages) Citation ISBN:9781439830017 Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book details cutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the most out of limited budgets. Topics: Green Business, General PM Resources The Project Management Answer Book by Jeff Furman Management Concepts © 2011 (464 pages) Citation ISBN:9781567262971 Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference provides you with the tools you need to improve project performance and achieve high-quality, low-risk results immediately. Topics: PMP Certification, General PM Resources
  • 69. www.intesysconsulting.com General PM Resources Successful Project Management, Third Edition by Larry Richman American Management Association © 2011 (226 pages) Citation ISBN:9780761214885 Teaching you how to use proven strategies in large or small projects to clarify the objectives, avoid serious errors of omission, and eliminate costly mistakes, this concise course guide focuses on skills you can apply immediately to complete projects on time, on budget, and on target Topics: General PM Resources Making Sense of Agile Project Management: Balancing Control and Agility by Charles G. Cobb John Wiley & Sons © 2011 (264 pages) Citation ISBN:9780470943366 Including many cases taken from real-world companies illustrating good and bad agile implementation, this book helps project managers think outside the box by presenting a deep exploration of agile principles, methodologies, and practices. Topics: Best Practices, General PM Resources The AMA Handbook of Project Management, Third Edition by Paul C. Dinsmore and Jeannette Cabanis-Brewin AMACOM © 2011 (544 pages) Citation ISBN:9780814415429 Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive models, advice, and in-depth solutions to specific project management dilemmas. Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  • 70. www.intesysconsulting.com PM Tools and Technology Improving Your Project Management Skills, Second Edition by Larry Richman AMACOM © 2012 (221 pages) Citation ISBN:9780814417287 Based on the hugely popular American Management Association seminar of the same name, this ultra practical reference offers powerful and repeatable project initiatives that improve processes, streamline productivity, and cut costs dramatically. Topics: PM Tools & Technologies, General PM Resources The AMA Handbook of Project Management, Third Edition by Paul C. Dinsmore and Jeannette Cabanis-Brewin AMACOM © 2011 (544 pages) Citation ISBN:9780814415429 Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive models, advice, and in-depth solutions to specific project management dilemmas. Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources Social Media for Project Managers by Elizabeth Harrin Project Management Institute © 2010 (170 pages) Citation ISBN:9781935589112 Filled with examples of companies and individuals using social media tools to improve their project practices, this book explains how social media technologies can be used within a company to support the making of a product through the project management process. Topics: Strategy, PM Tools & Technologies
  • 71. www.intesysconsulting.com PM Tools and Technology Earned Value Project Management, Fourth Edition by Quentin W. Fleming and Joel M. Koppelman Project Management Institute © 2010 (240 pages) Citation ISBN:9781935589082 Discussing the two different perceptions of the EVM concept, this book focuses on employing the concept based on implementing a few fundamental principles and using project management best practices, which applies to all projects, of any size and duration, in any industry. Topics: Best Practices, PM Tools & Technologies, General PM Resources Program Management by Michel Thiry Gower Publishing Limited © 2010 (221 pages) Citation ISBN:9780566088827 Grounded in a robust theoretical framework, complemented by a number of case studies, this practical guide analyzes the best organizational structures for program management and provides tools and techniques to deal with complex, unplanned change in a structured manner. Topics: PM Tools & Technologies, Strategy A Practical Guide to Earned Value Project Management, Second Edition by Charles I. Budd and Charlene S. Budd Management Concepts © 2010 (430 pages) Citation ISBN:9781567262568 Covering metrics, reporting systems, and the 32 criteria of successful EVMS, this guide is the go-to choice for both corporate and government professionals. Topics: Best Practices, PM Tools & Technologies, General PM Resources
  • 72. www.intesysconsulting.com PM Tools and Technology The Little Black Book of Project Management, Third Edition by Michael C. Thomsett AMACOM © 2010 (272 pages) Citation ISBN:9780814415290 A fast-read solution for both seasoned and first-time project managers, this guide can help any professional achieve on- time results, superior organizational ability, consistent profit generation, and a reputation for both quality and dependability. Topics: Best Practices, PM Tools & Technologies, General PM Resources Project Manager Street Smarts: A Real World Guide to PMP Skills by Linda Kretz Zaval and Terri A. Wagner Sybex © 2009 (408 pages) Archive Citation ISBN:9780470479599 Designed to provide you with an accurate look into the field of project management, this practical book offers a unique and insightful perspective on the demands of a project manager on a day-to-day basis. Topics: PM Tools & Technologies, General PM Resources Q & As for the PMBOK® Guide, Fourth Edition by Frank T. Anbari (ed) Project Management Institute © 2009 (230 pages) Citation ISBN:9781933890753 Featuring clear, direct writing, and questions that are quick, to the point, and stress the core essentials of project management, this guide will help fine-tune your development skills, as well as test your knowledge. Topics: PM Tools & Technologies, General PM Resources
  • 73. www.intesysconsulting.com PMP Certification PMP Exam Prep: Questions, Answers, & Explanations by Christopher Scordo SSI Logic © 2011 (422 pages) Citation ISBN:9780982576809 Based on the latest PMBOK® Guide, Fourth Edition, and packed with 1000+ realistic PMP sample questions to help you pass the exam on your first try, this guide allows students to adjust to the pace, subject matter, and difficulty of the real Project Management Professional (PMP) exam. Topics: PMP Certification, PMP The Project Management Answer Book by Jeff Furman Management Concepts © 2011 (464 pages) Citation ISBN:9781567262971 Including practical tips on obtaining the PMP and related certifications, this concise, easy-to-use Q&A reference provides you with the tools you need to improve project performance and achieve high-quality, low-risk results immediately. Topics: PMP Certification, General PM Resources The AMA Handbook of Project Management, Third Edition by Paul C. Dinsmore and Jeannette Cabanis-Brewin AMACOM © 2011 (544 pages) Citation ISBN:9780814415429 Packed with case studies to ensure thorough comprehension of key principles, this thorough reference contains definitive models, advice, and in-depth solutions to specific project management dilemmas. Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  • 74. www.intesysconsulting.com PMP Certification PMP: Project Management Professional Exam: Review Guide by Kim Heldman and Vanina Mangano Sybex © 2009 (360 pages) Archive Citation ISBN:9780470479582 A concise, focused study aid aimed at preparing you for PMP certification, this comprehensive guide covers all six domain areas and provides the tools you need to approach the challenging exam with confidence. Topics: PMP Certification Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Tenth Edition by Harold Kerzner John Wiley & Sons © 2009 (1120 pages) Citation ISBN:9780470278703 With plenty of case studies, as well as discussion and multiple-choice questions, this book gives students and professionals a profound understanding of project management with insights from one of the best-known and respected authorities on the subject. Topics: PMP Certification, PM Tools & Technologies PMP: Project Management Professional Study Guide, Fifth Edition by Kim Heldman Sybex © 2009 (672 pages) Citation ISBN:9780470455586 A comprehensive study guide for the PMP certification exam that can also be used as a reference afterwards, this book includes hands-on, real-world scenarios to prepare you for the many situations you may face on the job. Topics: PMP Certification
  • 75. www.intesysconsulting.com PMP Certification PMI Risk Management Professional (PMI-RMP) Examination Specification by Project Management Institute Project Management Institute © 2008 (28 pages) Citation ISBN:9781933890500 Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks that risk professionals perform and the knowledge and skills used to complete each task. Topics: PMP Certification PMI-Scheduling Professional (PMI-SP) Examination Specification by Project Management Institute Project Management Institute © 2008 (32 pages) Citation ISBN:9781933890449 Providing a breakdown of the credential exam contents as a guide for areas to study, this book describes the tasks that scheduling professionals perform and the knowledge and skills used to complete each task. Topics: PMP Certification Project Scheduling and Cost Control: Planning, Monitoring and Controlling the Baseline by James C. Taylor J. Ross Publishing © 2008 (313 pages) Citation ISBN:9781932159110 Containing numerous instructional examples, this guide offers a clear understanding of the activities, concepts, techniques, and tools of project scheduling and cost control that can be applied to any industry. Topics: Best Practices, PMP Certification, PM Tools & Technologies, General PM Resources
  • 77. www.intesysconsulting.com Lean Initiatives Building a Project-Driven Enterprise: How to Slash Waste and Boost Profits Through Lean Project Management by Ronald Mascitelli Technology Perspectives © 2002 (382 pages) Citation ISBN:9780966269710 This text describes breakthrough methods for eliminating non-value-added waste from any project. The goal is to enable you to apply these methods the very next day to begin saving time and boosting profits. Topics: Best Practices, Lean Initiatives
  • 78. www.intesysconsulting.com Manufacturing and Production The Toyota Product Development System: Integrating People, Process, and Technology by James M. Morgan and Jeffrey K. Liker Productivity Press © 2006 (398 pages) Citation ISBN:9781563272820 By comparing and contrasting the world-class product development process of Toyota with that of a U.S. competitor, this book analyzes the effective product development methodology that has made Toyota the most forward-thinking company in the industry. Topics: Manufacturing & Production Advanced Quality Planning: A Commonsense Guide to AQP and APQP by D. H. Stamatis Productivity Press © 1998 (245 pages) Citation ISBN:9781563272585 This guide clearly explains the AQP process and how to situate development in the structure of planning strategies. Topics: Quality Management, Manufacturing & Production
  • 79. www.intesysconsulting.com Quality Management Keeping Score: Using the Right Metrics to Drive World-Class Performance by Mark Graham Brown Productivity Press © 1996 (198 pages) Citation ISBN:9780814403273 Learn to properly compute customer approval and worth, value of products and services, and employee contentment with this resourceful guide. Topics: Quality Management The Basics of Process Mapping by Robert Damelio Productivity Press © 1996 (65 pages) Citation ISBN:9780527763169 Make accurate enhancements in your business through this guide's work flow and customer-supplier correlations. Topics: Quality Management The Basics of Benchmarking by Robert Damelio Productivity Press © 1995 (74 pages) Citation ISBN:9780527763015 This handy reference provides a guided tour through the fundamental elements of benchmarking: Analysis, Discovery, and Implementation. Topics: Quality Management
  • 80. www.intesysconsulting.com Six Sigma Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success by Forrest W. Breyfogle III, James M. Cupello and Becki Meadows John Wiley & Sons © 2001 (288 pages) Citation ISBN:9780471396734 This book provides both detailed coverage of Six Sigma techniques and effective methods for managing those who implement Six Sigma and focuses on manufacturing, development, and service/transactional examples. Topics: Six Sigma
  • 81. www.intesysconsulting.com Supply Chain Management No Excuses: A Business Process Approach to Managing Operational Risk by Dennis I. Dickstein and Robert H. Flast John Wiley & Sons © 2009 (320 pages) Citation ISBN:9780470227534 Written with a unique focus on integrating business process management with operational risk management, this proactive guidebook presents step-by-step lessons and checklists to help identify and mitigate operational risks in an organization. Topics: Supply Chain Management, Policies & Procedures, Strategy Supply Chain Management Best Practices by David Blanchard John Wiley & Sons © 2007 (320 pages) Archive Citation ISBN:9780471781417 Identifying the best supply chain practices throughout a number of industries, this straightforward book reveals how these companies used proven strategies and performance metrics to design extended enterprises and become world-class in their fields. Topics: Supply Chain Management
  • 83. www.intesysconsulting.com Strategy Social Media for Project Managers by Elizabeth Harrin Project Management Institute © 2010 (170 pages) Citation ISBN:9781935589112 Filled with examples of companies and individuals using social media tools to improve their project practices, this book explains how social media technologies can be used within a company to support the making of a product through the project management process. Topics: Strategy, PM Tools & Technologies
  • 85. www.intesysconsulting.com Green Business Green Project Management by Richard Maltzman and David Shirley Auerbach Publications © 2011 (296 pages) Citation ISBN:9781439830017 Featuring illustrative case studies and insights from acknowledged leaders in green project management, this book details cutting-edge green techniques and methods, and teaches project managers how to maximize resources and get the most out of limited budgets. Topics: Green Business, General PM Resources
  • 87. www.intesysconsulting.com Managing a Team The First-Time Manager’s Guide to Team Building by Gary S. Topchik AMACOM © 2007 (144 pages) Citation ISBN:9780814474297 Packed with activities and assessments for both the manager and team members, this engaging book helps readers discover how their own leadership and management style influences the success of their teams. Topics: Managing a Team, First Time Manager Results Without Authority: Controlling a Project When the Team Doesn't Report to You by Tom Kendrick AMACOM © 2006 (272 pages) Archive Citation ISBN:9780814473436 Packed with invaluable guidance for controlling projects of all scopes and in any field, this book will help novice and experienced project leaders get the best from their project teams. Topics: Best Practices, Managing a Team Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes by Brian Cole Miller AMACOM © 2004 (171 pages) Citation ISBN:9780814472019 This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealing with change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, and more. Topics: Managing a Team, Working on a Team
  • 88. www.intesysconsulting.com Managing a Team The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Jossey-Bass © 2002 (229 pages) Citation ISBN:9780787960759 Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to avoid them. Topics: Managing a Team, Management Stories, Working on a Team Making Teams Work: How to Form, Measure, and Transition Today's Teams by Donna Deeprose AMACOM © 2001 (168 pages) Citation ISBN:9780761213475 Self-paced learning for a fast-paced world. Topics: Managing a Team How to Lead Work Teams: Facilitation Skills, Second Edition by Fran Rees Pfeiffer © 2001 (227 pages) Citation ISBN:9780787956912 Learn what it takes to empower your teams. Topics: Managing a Team
  • 89. www.intesysconsulting.com Managing a Team The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams by Deborah Harrington-Mackin AMACOM © 1994 (178 pages) Citation ISBN:9780814478264 Tips, tactics, and rules for effective workplace teams. Topics: Managing a Team, Working on a Team
  • 90. www.intesysconsulting.com Teamwork and Technology Tools for Team Excellence by Gregory E. Huszczo Davies-Black Publishing © 1996 (230 pages) Citation ISBN:9780891060819 Learn the seven key components of team excellence. Topics: Working on a Team, Teamwork & Technology
  • 91. www.intesysconsulting.com Virtual Teams The Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Edition by Margery Mayer Project Management Institute © 2010 (114 pages) Citation ISBN:9781935589099 Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement, challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teams and how effective they can be. Topics: Virtual Teams, IT Project Management, Computer Applications, General PM Resources Implementing the Virtual Project Management Office: Proven Strategies for Success by Marcus Goncalves McGraw-Hill © 2007 (312 pages) Citation ISBN:9780071459174 Authored by leading project management expert Marcus Goncalves, this detailed, step-by-step book offers cutting-edge techniques for managing projects across borders, and utilizing the necessary technologies ePM managers and virtual teams need. Topics: Best Practices, Virtual Teams, General PM Resources Virtual Collaboration: Enabling Project Teams and Communities by American Productivity & Quality Center APQC © 2004 (150 pages) Citation ISBN:9781932546217 As organizations do more of their work and collaboration virtually, they need a new set of skills, techniques, and guidelines. This report guides the successful preparation, design, and implementation of virtual collaboration within an organization. Topics: Virtual Teams
  • 92. www.intesysconsulting.com Virtual Teams Virtual Teams: Projects, Protocols, and Processes by David Pauleen IGI Global © 2004 (325 pages) Citation ISBN:9781591402251 This text presents research on real work-based virtual teams and offers in depth discussions on issues critical to virtual team success including the place of virtual teams in organizations, leadership, trust and relationship building and more. Topics: Virtual Teams Achieving Project Management Success Using Virtual Teams by Parviz F. Rad and Ginger Levin J. Ross Publishing © 2003 (194 pages) Citation ISBN:9781932159035 This in-depth guide describes how to build high-performance virtual project teams, shows how to reduce the cost of virtual teams and includes tools and techniques for assessing the maturity of project teams. Topics: Best Practices, Virtual Teams Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Second Edition by Deborah L. Duarte and Nancy Tennant Snyder Jossey-Bass © 2001 (232 pages) Citation ISBN:9780787955892 A first-of-its-kind practical toolkit for leaders and members of virtual and global teams, this book details solutions to the unique challenges of working cross-culturally and cross-functionally. Topics: Virtual Teams
  • 93. www.intesysconsulting.com Working on a Team Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes by Brian Cole Miller AMACOM © 2004 (171 pages) Citation ISBN:9780814472019 This text presents 50 fun, practical exercises for supervisors, managers, and team leaders; the exercises cover dealing with change and its effects, keeping competition healthy and productive, recognizing efforts and accomplishments, and more. Topics: Managing a Team, Working on a Team The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni Jossey-Bass © 2002 (229 pages) Citation ISBN:9780787960759 Using fiction, this book exemplifies the dysfunctional philosophies teams and team members grapple with, and how to avoid them. Topics: Managing a Team, Management Stories, Working on a Team The Human Aspects of Project Management: Managing the Project Team, Volume Three by Vijay K. Verma Project Management Institute © 1997 (296 pages) Citation ISBN:9781880410424 How to cultivate and lead highly effective teams. Topics: Working on a Team, General PM Resources
  • 94. www.intesysconsulting.com Working on a Team Tools for Team Excellence by Gregory E. Huszczo Davies-Black Publishing © 1996 (230 pages) Citation ISBN:9780891060819 Learn the seven key components of team excellence. Topics: Working on a Team, Teamwork & Technology The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams by Deborah Harrington-Mackin AMACOM © 1994 (178 pages) Citation ISBN:9780814478264 Tips, tactics, and rules for effective workplace teams. Topics: Managing a Team, Working on a Team
  • 96. www.intesysconsulting.com Computer Applications The Virtual Edge: Embracing Technology For Distributed Project Team Success, Second Edition by Margery Mayer Project Management Institute © 2010 (114 pages) Citation ISBN:9781935589099 Identifying opportunities, challenges, and best practices unique to global project leaders who thrive on the excitement, challenge, and complexity of managing global distributed resources, this book delves into the nuances of virtual teams and how effective they can be. Topics: Virtual Teams, IT Project Management, Computer Applications, General PM Resources Dynamic Scheduling with Microsoft Office Project 2007: The Book By and For Professionals by Rodolfo Ambriz J. Ross Publishing © 2008 (761 pages) Citation ISBN:9781932159875 Through the use of helpful screen shots, hands-on exercises, illustrations, and review questions, this guide will help you get up to speed quickly with Project 2007 and enable you to create effective schedules more efficiently. Topics: Best Practices, PM Tools & Technologies, Computer Applications, General PM Resources Corporate Portals by Heidi Collins AMACOM © 2001 (394 pages) Citation ISBN:9780814405932 If your company is exploring the feasibility of deploying a corporate portal, this book can help. Topics: E-Commerce, Computer Applications
  • 97. www.intesysconsulting.com E-Commerce Corporate Portals by Heidi Collins AMACOM © 2001 (394 pages) Citation ISBN:9780814405932 If your company is exploring the feasibility of deploying a corporate portal, this book can help. Topics: E-Commerce, Computer Applications Knowledge Management and Virtual Organizations by Yogesh Malhotra IGI Global © 2000 (390 pages) Citation ISBN:9781878289735 Applying knowledge management theory and practice to e-teams, e-companies, and e-communities. Topics: E-Commerce, Knowledge Management
  • 98. www.intesysconsulting.com MIS Workflow Management: Models, Methods, and Systems by Wil van der Aalst and Kees van Hee The MIT Press © 2002 (368 pages) Citation ISBN:9780262720465 This book provides a basic overview of workflow management terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Topics: Operations Management, MIS Knowledge Management: A State of the Art Guide by Paul R. Gamble and John Blackwell Kogan Page © 2001 (240 pages) Citation ISBN:9780749436490 A must-read reference for managers dealing with information overload. Topics: MIS A Guide to Software Package Evaluation and Selection by Nathan Hollander AMACOM © 2000 (344 pages) Citation ISBN:9780814405536 Presents a formal methodology for IT departments to follow when determining business requirements and choosing software vendors and products. Topics: Operations, MIS
  • 99. www.intesysconsulting.com MIS Aligning Information Technology with Corporate Strategy by American Productivity & Quality Center APQC © 1999 (62 pages) Citation ISBN:9781928593195 This Best Practice Report explains how how leading organizations remain on top by approaching IT as a strategic investment and ensuring that IT projects and functions meet the needs of the business, remain up-to-date, and are held accountable. Topics: MIS, Strategy Successful Information Systems Implementation: The Human Side, Second Edition by Jeffrey K. Pinto and Ido Millet Project Management Institute © 1999 (196 pages) Citation ISBN:9781880410660 Why information systems projects fail and how to avoid it. Topics: Management, MIS
  • 100. www.intesysconsulting.com Reference for Non Technical Manager Fundamentals of Effective Program Management: A Process Approach Based on the Global Standard by Paul Sanghera J. Ross Publishing © 2008 (377 pages) Citation ISBN:9781932159691 Including discussion exercises, tools and techniques, as well as notes and tips, this unique guide presents cohesive, concise, yet comprehensive coverage of the fundamentals of program management. Topics: Best Practices, PM Tools & Technologies, References for the Non-Technical Manager, General PM Resources