1. You’re Live… Now What? How to Build a Support Infrastructure to Maximize your Investment in Evergreen Emily A. Almond PINES Software Development Manager Georgia Public Library Service
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7. Time for Testing Took release through it’s paces on the Test System:
8. Time for Testing Developed Report Card on Major Features / Fixes:
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10. Communicating to Stakeholders November 2008 March 2009 Site Toolkit Site Visit Logs : (see handouts) Resolution Tracker: all issues assigned to individuals on PINES team for resolution and/or follow-up 11.11.08 – Athens 11.12.08 – Southwest Georgia 11.13.08 – Dougherty 11.13.08 – Ohoopee 01.27.09 – Lee County 02.16.09 – Mountain Regional All issues either filed through Help Desk or on development spreadsheet. Several reported issues resolved in Release 1.4.