John Langley from Georgia Institute of Technology on ‘Outsourcing Logistics: Meet and exceed your customer’s real expectations, and examine the 3PL relationships that drive ROI’
Similaire à John Langley from Georgia Institute of Technology on ‘Outsourcing Logistics: Meet and exceed your customer’s real expectations, and examine the 3PL relationships that drive ROI’
Similaire à John Langley from Georgia Institute of Technology on ‘Outsourcing Logistics: Meet and exceed your customer’s real expectations, and examine the 3PL relationships that drive ROI’ (20)
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John Langley from Georgia Institute of Technology on ‘Outsourcing Logistics: Meet and exceed your customer’s real expectations, and examine the 3PL relationships that drive ROI’
1. “Outsourcing Logistics:
Meet and Exceed Your
Customers’ Real Expectations,
and Create the 3PL
Relationships that Drive Costs
Down and Drive ROI”
3PL Summit
Chief Supply Chain Officer
Forum
Atlanta, Georgia
June 21-23, 2010
2. Effects of Economic Crisis on Supply Chain and
3PL Relationships
Current Economic Crisis is
Viewed as “Inflection Point” to
Re-Think Supply Chain/3PL The Need for 3PL Services in
Relationships Times of Economic Volatility
80% 59% Do Not
Know, 7%
60%
Increase,
40% 22% 19% 30%
No
20% Impact,
42%
0% Decrease,
21%
Yes No
Not
Sure
Source: 2009 14th Annual 3PL Study.
2
3. 3PL/Customer Panel Participants
Scott McWilliams – CEO, OHL
Greg Javor – Vice President, Global
Logistics, Starbucks
Tom Sanderson – President & CEO,
Transplace
Chris Cavin – Director of Purchasing,
Shared Services, Rock-Tenn Corporation
John Langley – Professor of Supply Chain
Management, Georgia Tech (Moderator)
3
9. OHL History
Execution
Integration
Acquisition
WCAS
purchase
2005
Foundation
Founded
1951
2006‐2008 2010 and beyond
9
10. OHL Value Proposition
• Improved Inventory Planning
• OHL Supply Chain
Visibility • Less Expediting of Orders/Inventory
Visibility
• Fewer stick‐outs/excess inventory
• Best‐fit network solution • OHL Consolidation, Ocean/Air,
Time to Customs Brokerage and
• Efficient mode shift optimal network placement
Market
• Fewer customs delays
• Proper inventory positioning
• OHL Contract Logistics
Network • Customer/market proximity and North America
Flexibility • Variable warehouse space and cost
Transportation Solutions
• Fixed asset optimization
• Database driven KPI measurement
• OHL Integrated Solution
Centralized • Continuous operational improvement
CRM • Optimized visibility
• Optimized core competencies 10
11. How to Get the Most out of a Partnership
• Partner; not vendor
• Communication
• Cultural fit
• Focus on core competency
• One source solution (visibility)
• Trust expertise
11
14. RockTenn Overview
• RockTenn is a leading North American producer of paperboard,
containerboard, consumer and corrugated packaging
Headquarters in Norcross, GA
Operating over 100 facilities in the US, Canada, Mexico, Chile and Argentina
Annual net sales of approximately $2.9 billion
• RockTenn Business Segments
Consumer Packaging
Corrugated Packaging
Merchandising Displays
Specialty Paperboard Products
• Transplace Services to RockTenn:
• Load Control Center Operations/Staffing
• TMS Technology
• Customized Business Intelligence Reporting
• Engineering Support for Strategic Bid/Network Events
• LTL Contract Management
14
15. RockTenn Production Facilities
RockTenn Operates over 100 Production Facilities
160,000 + annual freight shipments across all modes
7,000 + unique freight lanes over last 18 months
15
19. “Outsourcing Logistics:
Meet and Exceed Your
Customers’ Real Expectations,
and Create the 3PL
Relationships that Drive Costs
Down and Drive ROI”
3PL Summit
Chief Supply Chain Officer
Forum
Atlanta, Georgia
June 21-23, 2010