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Validating a product
                                       1

Using the following tools:

   « Smoke testing with landing pages, AdWords »
       and « SEM on five dollars a day»

presented by Eric Ries in his « Minimum Viable
  Product Guide »

Christian Baudry and Fabien Mansoubi
                       for the « Berkeley Lean Startup Practicum » Meetup


Christian Baudry - Fabien Mansoubi                         ChrBaudry@Gmail.com
Validating a product
           Tools and Indicators
                                     2

The Question :
Is there a cheap way to determine if there is a
demand for my product ?

A Solution :
1. Portal Design ( Snappages.com )
2. Campaign Creation ( Google Ad-words )
3. Key-words Analysis ( Google Keyword Tool )
Christian Baudry - Fabien Mansoubi       ChrBaudry@Gmail.com
Creation of the “Portal” (1/3)
            The Basics               3

  Supposedly a real website, our pages act in
   fact like a web portal. Information is presented
   in an unified way and features are explained
   but we are not hosting any real content.

  Using Snappages 30-days trial, we are going to
   create our “Portal”. Snappages also allows you
   to associate a Google-tracker-id to your pages
   so you can take a look at the traffic statistics
   later on.
Christian Baudry - Fabien Mansoubi       ChrBaudry@Gmail.com
Creation of the “Portal” (2/3)
            The Sitemap                  4

  Snappages automatically provides the sitemap for the website. A
   sitemap (XML format) contains the entire structure of the website.
   This is pretty useful since, provided the sitemap of the website,
   the search engines are now able to direct the users on all the
   different pages of the website and not only the first page

   With a Site-Map : The user can access all the different pages




Christian Baudry - Fabien Mansoubi                                 ChrBaudry@Gmail.com
Creation of the “Portal” (3/5)
            The Sitemap              5

     Why the sitemap ? : Without it, the traffic analysis
     made by Google would be inaccurate because we
     would never know which page is the most popular
     for, all the users are landing on the same exact page,
     the homepage.

     Without a Site-Map : The user can only access the homepage




Christian Baudry - Fabien Mansoubi                     ChrBaudry@Gmail.com
Creation of the “Portal” (3/4)
            Make it shine            6

  Snappages.com comes handy to provide a professional
   look to our site with little time spent. Being a drag-and-drop
   application, no technical knowledge is required in order to
   create the first few pages.




Christian Baudry - Fabien Mansoubi                 ChrBaudry@Gmail.com
Creation of the “Portal” (5/5)
            Fake… but alive !        7

  It is a good idea to use the Snappages blog in order to
   make the website look alive and recently updated. That
   way, users are more likely to browse the different pages in
   order to read the very last messages and discover the
   features the website offers.




Christian Baudry - Fabien Mansoubi               ChrBaudry@Gmail.com
Key-words Analysis
              Creating a Campaign    8   on Google Ad-words (1/5)

  Now that the website is created, we open an Google
   Ad-words account to create our campaign. Taking in
   account the specificities of your product, you might
   want to choose a specific geographic area.




Christian Baudry - Fabien Mansoubi                    ChrBaudry@Gmail.com
Key-words Analysis
              Creating a Campaign        on Google Ad-words (2/5)
                                     9

Make sure you deactivate the Devices : “iPhones and other
mobile devices …“. Since we can only display our ads a
limited amount of times everyday, it is better not to waste our
“Impressions” on mobile devices for which the user is not
likely to click on the ads and visit our website.




Christian Baudry - Fabien Mansoubi                    ChrBaudry@Gmail.com
Key-words Analysis
              Creating a Campaign         on Google Ad-words (3/5)
                                     10

 Depending on the location you might want to change the ad
 schedule according to the audience targeted. In our case we
 are targeting art enthusiasts living in California so we set the
 activity from 8 pm to 8:30 am to 0%.




Christian Baudry - Fabien Mansoubi                     ChrBaudry@Gmail.com
Key-words Analysis
             Creating a Campaign             on Google Ad-words (3/5)
                                        11

  Now you can finally create your ads. Make sure you follow Google policies
  otherwise you add will be rejected.




Christian Baudry - Fabien Mansoubi                            ChrBaudry@Gmail.com
Key-words Analysis
             Creating a Campaign          on Google Ad-words (4/5)
                                     12

  We now have to associate key-word to our ads. For this
   purpose, Google Ad-word provide a tool : The Key-word
   Tool. In our case, our website is about the World Expo
   2010 in Shanghai so we input “expo shanghai 2010” in the
   search box.




Christian Baudry - Fabien Mansoubi                     ChrBaudry@Gmail.com
Key-words Analysis
             Creating a Campaign          on Google Ad-words (4/5)
                                     13

  We now have a precise idea of the key words we need to
   use in order to maximize our traffic. We see for instance
   that even though “world expo” and “world expo 2010” are
   similar, the first key-word has a Monthly Search Volume of
   60.500 while the second one has only been searched
   1.000 times.
  Nevertheless, a High Search Volume is sometimes due the
   broadness of the keyword. For instance “expo” returns a
   volume of 1.500.000 but would probably not bring us a lot
   of traffic since only a minority of people using the search
   word “expo” would actually be doing a search for the World
   Expo of Shanghai.

Christian Baudry - Fabien Mansoubi                     ChrBaudry@Gmail.com
Key-words Analysis
             Creating a Campaign          on Google Ad-words (5/5)
                                     14

  Using the best key-words, we can now associated
   them with our add on Google Ad and on Snappage
   inside the meta-data tab.




                                            Depending on your daily budget, you
                                            might want to be careful with the
                                            expensive keywords. In general $0.20
                                            per click is the average.


Christian Baudry - Fabien Mansoubi                         ChrBaudry@Gmail.com
Analytics
                   Using Google Analytics with Snappages
                                     15

  Using Google Analytics with Snappages is pretty
   simple as you just need to input the Tracking Id that
   G.A provides after you create an account.




Christian Baudry - Fabien Mansoubi               ChrBaudry@Gmail.com
Wait and see…
                                     16

  Now, all you have to do is to wait to see if your
   product attracts an audience by checking the stats
   every other day. If it does not work (you do not get
   any clicks)… the outcome is still positive: at least
   you saved time and money by avoiding weeks of
   useless developments and efforts.
  If the result is positive then it might be time to polish
   your product and associate a real website to your
   portal so users can now access the real thing.


Christian Baudry - Fabien Mansoubi             ChrBaudry@Gmail.com
A Few Days Later…
                 Prices have gone wild !
                                     17

  When we started, each keyword had a price ranging
  between $0.05-0.15/click. After only a few days
  some prices for the same words reached $0.22,
  $0.40 and even more. Keywords like “expo” ended
  up generating clicks but are not worth using since
  the CPC climbed up to $1.00




Christian Baudry - Fabien Mansoubi         ChrBaudry@Gmail.com
Few Days Later…
                  Overall Cost
                                     18

  After merely one week, the cost remains low at $3.35.
  Among the 7,335 impressions made, only 22 clicks, that
  means that we had one visitor for 333 impressions on
  average.




  Key-word like “expo” (CPC $1.00) generated 3,199
  impressions for only 5 clicks while “expo 2010” (CPC
  $0.21 ) generated 1,662 impressions for 8 clicks. This
  shows the importance of key-words analysis during a
  marketing campaign in order to maximize efficiency.
Christian Baudry - Fabien Mansoubi             ChrBaudry@Gmail.com
A Few Days Later…
                   Surprising observations…
                                      19

  It seems that for some reason, people adopt in general
   the key-word structure <words>+<numbers> and not
   <numbers>+<words>. This is illustrated by the two
   key-words “expo 2010” (1662 impressions) vs “2010
   expo” (403 impressions).
  For some reasons, “2010 expo” has a higher CPC than
   “expo 2010”.




 Christian Baudry - Fabien Mansoubi           ChrBaudry@Gmail.com
Few Days Later…
                  Google Analytics
                                     20

  After one week we now have enough data to understand
   which kind of traffic we should expect and where the
   sources are. Apparently, the website have now be
   referenced by all the American search engines . No
   surprise here, Google is at the top but no signs of Bing, the
   Microsoft’s SEO.




Christian Baudry - Fabien Mansoubi                ChrBaudry@Gmail.com
Few Days Later…
                  Google Analytics
                                     21

  Unlike Ad-Words, G.A lets us know the different
   keys-words used even when they do not relate
   directly to the site. We see for instance that “where is
   chinese new year for 2010” generated more visits
   than “2010 expo”. Many other Key-words are also
   unrelated.




Christian Baudry - Fabien Mansoubi            ChrBaudry@Gmail.com
A Few Days Later…
                  Google Analytics
                                     22

  We see that our Key-word Analyis was not worthless
   since the average time spent on the website is 20
   times higher for “china 2010” than for “where is the
   chinese new year for 2010”.
  Some people who were targetting a certain topic like
   “expo 2010 pavill (pavillions)” arrived on the site and
   left quickly after noticing the lack of content. They
   would have probably stayed several more minutes if
   our “Pavillions page” had been filled with more info.


Christian Baudry - Fabien Mansoubi           ChrBaudry@Gmail.com
A Few Days Later…
                  Geolocation
                                     23


Three Countries : USA, Canada, China




Christian Baudry - Fabien Mansoubi        ChrBaudry@Gmail.com
A Few Days Later…
                  Geolocation
                                     24


If visitors from US and Canada were expected, it is surprising that we
already received a visitor from China (Xian) where the most important
SEOs are Baidu and Sohu. Perhaps Google is finally making its way to
China.




We also notice that 2 visitors were chinese speakers but we only had 1
visit from china. Hence, the second visitor was using google (Chinese
Version) from California.




Christian Baudry - Fabien Mansoubi                      ChrBaudry@Gmail.com
A Few Days Later…
                  Geolocation
                                     25

  Among our US visitors, we see with no surprise that
   they all came from either West/East Coast or Texas.




  While in California, visitors came mainly from the
   “intellectual” cities.




Christian Baudry - Fabien Mansoubi          ChrBaudry@Gmail.com
A Few Days Later…
                  Trends
                                     26

  Among the other interesting features of Google
   Analytics, we have the Loyality Tab which tells us the
   proportion of visitors who came back, probably
   expecting a major update in the content.




Christian Baudry - Fabien Mansoubi          ChrBaudry@Gmail.com
A Few Days Later…
                        Xtras
                                     27

  When optimising the website, google analytics gives
   us important info about the user systems. This is
   important in case, for instance we planned to change
   the graphical resolution of the interface to something
   unpopular and therefore create a discomfort for the
   users. In our case, the most used one is 1280x800.




Christian Baudry - Fabien Mansoubi          ChrBaudry@Gmail.com
A Few Days Later…
                        Xtras
                                     28

  In order for the product website to be seen
   properly, we also need to make sure that our
   website respects the technical standards of the
   Operating Systems and Browsers mainly used.




  No doubt that our FreeBSD user is from Berkeley !
Christian Baudry - Fabien Mansoubi        ChrBaudry@Gmail.com
A Few Days Later…
                        Xtras
                                     29

  Last but no least, it is important to track the Software
   support since all our interactive content is based on
   that.

  In our case, if we had used the Java architecture to
   build our Blog or pages for instance, 16 % of our
   visitors would then have been unable to visualize the
   content and left comments.
  Same goes for flash with videos.
   (Critical for a site like Youtube)

Christian Baudry - Fabien Mansoubi            ChrBaudry@Gmail.com
To be continued…
                                            30

  We started 2 weeks ago and spent $25.25.
  We understand much better what interests potential
   customers, and where there is no interest.
  BTW: The $25.25 were spent on three portals as we
   were using this program with 2 other applications
   which were more complex.
  It is now time to create real features and to use the
   real applications…

                                                To be continued…

Christian Baudry - Fabien Mansoubi                        ChrBaudry@Gmail.com

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Minimum Viable Product

  • 1. Validating a product 1 Using the following tools: « Smoke testing with landing pages, AdWords » and « SEM on five dollars a day» presented by Eric Ries in his « Minimum Viable Product Guide » Christian Baudry and Fabien Mansoubi for the « Berkeley Lean Startup Practicum » Meetup Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 2. Validating a product Tools and Indicators 2 The Question : Is there a cheap way to determine if there is a demand for my product ? A Solution : 1. Portal Design ( Snappages.com ) 2. Campaign Creation ( Google Ad-words ) 3. Key-words Analysis ( Google Keyword Tool ) Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 3. Creation of the “Portal” (1/3) The Basics 3   Supposedly a real website, our pages act in fact like a web portal. Information is presented in an unified way and features are explained but we are not hosting any real content.   Using Snappages 30-days trial, we are going to create our “Portal”. Snappages also allows you to associate a Google-tracker-id to your pages so you can take a look at the traffic statistics later on. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 4. Creation of the “Portal” (2/3) The Sitemap 4   Snappages automatically provides the sitemap for the website. A sitemap (XML format) contains the entire structure of the website. This is pretty useful since, provided the sitemap of the website, the search engines are now able to direct the users on all the different pages of the website and not only the first page With a Site-Map : The user can access all the different pages Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 5. Creation of the “Portal” (3/5) The Sitemap 5 Why the sitemap ? : Without it, the traffic analysis made by Google would be inaccurate because we would never know which page is the most popular for, all the users are landing on the same exact page, the homepage. Without a Site-Map : The user can only access the homepage Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 6. Creation of the “Portal” (3/4) Make it shine 6   Snappages.com comes handy to provide a professional look to our site with little time spent. Being a drag-and-drop application, no technical knowledge is required in order to create the first few pages. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 7. Creation of the “Portal” (5/5) Fake… but alive ! 7   It is a good idea to use the Snappages blog in order to make the website look alive and recently updated. That way, users are more likely to browse the different pages in order to read the very last messages and discover the features the website offers. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 8. Key-words Analysis Creating a Campaign 8 on Google Ad-words (1/5)   Now that the website is created, we open an Google Ad-words account to create our campaign. Taking in account the specificities of your product, you might want to choose a specific geographic area. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 9. Key-words Analysis Creating a Campaign on Google Ad-words (2/5) 9 Make sure you deactivate the Devices : “iPhones and other mobile devices …“. Since we can only display our ads a limited amount of times everyday, it is better not to waste our “Impressions” on mobile devices for which the user is not likely to click on the ads and visit our website. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 10. Key-words Analysis Creating a Campaign on Google Ad-words (3/5) 10 Depending on the location you might want to change the ad schedule according to the audience targeted. In our case we are targeting art enthusiasts living in California so we set the activity from 8 pm to 8:30 am to 0%. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 11. Key-words Analysis Creating a Campaign on Google Ad-words (3/5) 11 Now you can finally create your ads. Make sure you follow Google policies otherwise you add will be rejected. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 12. Key-words Analysis Creating a Campaign on Google Ad-words (4/5) 12   We now have to associate key-word to our ads. For this purpose, Google Ad-word provide a tool : The Key-word Tool. In our case, our website is about the World Expo 2010 in Shanghai so we input “expo shanghai 2010” in the search box. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 13. Key-words Analysis Creating a Campaign on Google Ad-words (4/5) 13   We now have a precise idea of the key words we need to use in order to maximize our traffic. We see for instance that even though “world expo” and “world expo 2010” are similar, the first key-word has a Monthly Search Volume of 60.500 while the second one has only been searched 1.000 times.   Nevertheless, a High Search Volume is sometimes due the broadness of the keyword. For instance “expo” returns a volume of 1.500.000 but would probably not bring us a lot of traffic since only a minority of people using the search word “expo” would actually be doing a search for the World Expo of Shanghai. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 14. Key-words Analysis Creating a Campaign on Google Ad-words (5/5) 14   Using the best key-words, we can now associated them with our add on Google Ad and on Snappage inside the meta-data tab. Depending on your daily budget, you might want to be careful with the expensive keywords. In general $0.20 per click is the average. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 15. Analytics Using Google Analytics with Snappages 15   Using Google Analytics with Snappages is pretty simple as you just need to input the Tracking Id that G.A provides after you create an account. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 16. Wait and see… 16   Now, all you have to do is to wait to see if your product attracts an audience by checking the stats every other day. If it does not work (you do not get any clicks)… the outcome is still positive: at least you saved time and money by avoiding weeks of useless developments and efforts.   If the result is positive then it might be time to polish your product and associate a real website to your portal so users can now access the real thing. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 17. A Few Days Later… Prices have gone wild ! 17   When we started, each keyword had a price ranging between $0.05-0.15/click. After only a few days some prices for the same words reached $0.22, $0.40 and even more. Keywords like “expo” ended up generating clicks but are not worth using since the CPC climbed up to $1.00 Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 18. Few Days Later… Overall Cost 18   After merely one week, the cost remains low at $3.35. Among the 7,335 impressions made, only 22 clicks, that means that we had one visitor for 333 impressions on average.   Key-word like “expo” (CPC $1.00) generated 3,199 impressions for only 5 clicks while “expo 2010” (CPC $0.21 ) generated 1,662 impressions for 8 clicks. This shows the importance of key-words analysis during a marketing campaign in order to maximize efficiency. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 19. A Few Days Later… Surprising observations… 19   It seems that for some reason, people adopt in general the key-word structure <words>+<numbers> and not <numbers>+<words>. This is illustrated by the two key-words “expo 2010” (1662 impressions) vs “2010 expo” (403 impressions).   For some reasons, “2010 expo” has a higher CPC than “expo 2010”. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 20. Few Days Later… Google Analytics 20   After one week we now have enough data to understand which kind of traffic we should expect and where the sources are. Apparently, the website have now be referenced by all the American search engines . No surprise here, Google is at the top but no signs of Bing, the Microsoft’s SEO. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 21. Few Days Later… Google Analytics 21   Unlike Ad-Words, G.A lets us know the different keys-words used even when they do not relate directly to the site. We see for instance that “where is chinese new year for 2010” generated more visits than “2010 expo”. Many other Key-words are also unrelated. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 22. A Few Days Later… Google Analytics 22   We see that our Key-word Analyis was not worthless since the average time spent on the website is 20 times higher for “china 2010” than for “where is the chinese new year for 2010”.   Some people who were targetting a certain topic like “expo 2010 pavill (pavillions)” arrived on the site and left quickly after noticing the lack of content. They would have probably stayed several more minutes if our “Pavillions page” had been filled with more info. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 23. A Few Days Later… Geolocation 23 Three Countries : USA, Canada, China Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 24. A Few Days Later… Geolocation 24 If visitors from US and Canada were expected, it is surprising that we already received a visitor from China (Xian) where the most important SEOs are Baidu and Sohu. Perhaps Google is finally making its way to China. We also notice that 2 visitors were chinese speakers but we only had 1 visit from china. Hence, the second visitor was using google (Chinese Version) from California. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 25. A Few Days Later… Geolocation 25   Among our US visitors, we see with no surprise that they all came from either West/East Coast or Texas.   While in California, visitors came mainly from the “intellectual” cities. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 26. A Few Days Later… Trends 26   Among the other interesting features of Google Analytics, we have the Loyality Tab which tells us the proportion of visitors who came back, probably expecting a major update in the content. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 27. A Few Days Later… Xtras 27   When optimising the website, google analytics gives us important info about the user systems. This is important in case, for instance we planned to change the graphical resolution of the interface to something unpopular and therefore create a discomfort for the users. In our case, the most used one is 1280x800. Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 28. A Few Days Later… Xtras 28   In order for the product website to be seen properly, we also need to make sure that our website respects the technical standards of the Operating Systems and Browsers mainly used.   No doubt that our FreeBSD user is from Berkeley ! Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 29. A Few Days Later… Xtras 29   Last but no least, it is important to track the Software support since all our interactive content is based on that.   In our case, if we had used the Java architecture to build our Blog or pages for instance, 16 % of our visitors would then have been unable to visualize the content and left comments.   Same goes for flash with videos. (Critical for a site like Youtube) Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com
  • 30. To be continued… 30   We started 2 weeks ago and spent $25.25.   We understand much better what interests potential customers, and where there is no interest.   BTW: The $25.25 were spent on three portals as we were using this program with 2 other applications which were more complex.   It is now time to create real features and to use the real applications…   To be continued… Christian Baudry - Fabien Mansoubi ChrBaudry@Gmail.com