SlideShare une entreprise Scribd logo
1  sur  14
Development Review Metrics:
Zoning Evaluation Division
Economic Advisory Commission - Implementation Committee
Tracy Strunk, AICP; Director Zoning Evaluation Division, DPZ
June 8, 2018
Overview
• Time to Market Initiatives
• Current Metrics
• Next Steps
2
Time to Market Initiatives: Minor Variations
Type of Request
New Use Building Materials Height
3
Seven Requests
• 2 Converted
• 3 Approved
• 2 in Process
Commitment:
First BOS date available NLT 2 months
• 2 in 60 days
• 2 in 70 days
• 1 in 80 days
Time to Market Initiatives: Single Issue Amendments
4
• Commitment to process in 3-4 months
• Commitment to keep review focused
• Available for any type of zoning case
• No automated way to track # at this time
• Example at BOS this week: Rocks Tysons
March 18 acceptance – June 5 BOS
Time to Market Initiatives: Booster Shot Positions
• Two positions initially hired end of 2015
• 200 + internal ‘green sheets’ processed
• 720 proffer compliance questions answered
• Estimate 10% reduction in formal proffer interpretation requests
5
Current ZED Budget Metrics: Interpretation Requests
6
0
10
20
30
40
50
60
0-30 days 30-60 days 60+ days
Elapsed Time: Request Date to Letter Date
FY15 FY16 FY17
Budget Goal = 30% in 30 days
Current ZED Budget Metrics: Rezoning Applications
7
0
2
4
6
8
10
12
14
16
18
less than 4 months 5-6 months 7-10 months >10 months
Acceptance Date to 1st Scheduled PC Hearing
FY15 FY16 FY17
Budget Goal = 80% in 9 months
Current ZED Budget Metrics: Special Exception Applications
8
0
5
10
15
20
25
30
35
40
45
less than 4 months 5-6 months 7-10 months >10 months
Acceptance Date to 1st Scheduled PC Hearing
FY15 FY16 FY17
Budget Goal = 75% in 8 months
Current ZED Budget Metrics: Acceptance Review
9
0
50
100
150
200
250
300
350
400
450
in 10 days 10-20 days 20-30 days over 30 days
Business Days to Initial Review Letter
FY15 FY16 FY17
Budget Goal = 60% in 10 business days
Additional ZED Metrics: Pre-application Meetings
10
0-10 days
15%
11-20 days
37%
+20 days
21%
NA
27%
Days between Request and Internal Review Meeting: 2nd Half of FY2017
Additional ZED Metrics: PC Hearing Dates / SE
11
0
5
10
15
20
25
30
35
less than 1 month more than 1, less than 3 more than 3, less than 6 more than 6
1st Scheduled PC date to Actual PC Hearing
FY15 FY16 FY17
Additional ZED Metrics: PC Hearing Dates / RZ
12
0
2
4
6
8
10
12
less than 1 month more than 1, less than 3 more than 3, less than 6 more than 6
1st Scheduled PC date to Actual PC Hearing
FY15 FY16 FY17
Additional ZED Metrics: Staff Coordinator Assigned
13
Same day
17
17%
Within 7 days
67
66%
More than 7 days
18
17%
FY17 Elapsed Time: Accept to Assign
Next Steps
• ZED Staff working on internal date tracking for case review period
• Focus in PLUS on getting trackable data points
• Working on LTI re: Goal for Acceptance to Assignment
• P7 Process Team: Suggested two Staff-Industry working groups on
improving quality of submissions and effectiveness of review
14

Contenu connexe

Similaire à Development Review Metrics: Zoning Evaluation Division

Wireless Operations Customer Survey
Wireless Operations Customer SurveyWireless Operations Customer Survey
Wireless Operations Customer Survey
Gandhi M N Kumar
 
Rebecca Batty Presentation
Rebecca Batty PresentationRebecca Batty Presentation
Rebecca Batty Presentation
Rebecca Batty
 

Similaire à Development Review Metrics: Zoning Evaluation Division (20)

Fairfax County Land Development Time to Market
Fairfax County Land Development Time to MarketFairfax County Land Development Time to Market
Fairfax County Land Development Time to Market
 
Fairfax County Land Development Time to Market - Using Data to Make Improvements
Fairfax County Land Development Time to Market - Using Data to Make ImprovementsFairfax County Land Development Time to Market - Using Data to Make Improvements
Fairfax County Land Development Time to Market - Using Data to Make Improvements
 
Six Sigma Storyboard
Six Sigma StoryboardSix Sigma Storyboard
Six Sigma Storyboard
 
California Competes Tax Credit Overview
California Competes Tax Credit OverviewCalifornia Competes Tax Credit Overview
California Competes Tax Credit Overview
 
CGB Funding Programs
CGB Funding ProgramsCGB Funding Programs
CGB Funding Programs
 
Presentation on Attrition
 Presentation on Attrition Presentation on Attrition
Presentation on Attrition
 
City of Cincinnati Performance Management Program Overview
City of Cincinnati Performance Management Program OverviewCity of Cincinnati Performance Management Program Overview
City of Cincinnati Performance Management Program Overview
 
Wireless Operations Customer Survey
Wireless Operations Customer SurveyWireless Operations Customer Survey
Wireless Operations Customer Survey
 
Can I Be Compliant and Efficient?
Can I Be Compliant and Efficient? Can I Be Compliant and Efficient?
Can I Be Compliant and Efficient?
 
PROJECT STORYBOARD: Project Storyboard: Reducing Underwriting Resubmits by Ov...
PROJECT STORYBOARD: Project Storyboard: Reducing Underwriting Resubmits by Ov...PROJECT STORYBOARD: Project Storyboard: Reducing Underwriting Resubmits by Ov...
PROJECT STORYBOARD: Project Storyboard: Reducing Underwriting Resubmits by Ov...
 
Rebecca Batty Presentation
Rebecca Batty PresentationRebecca Batty Presentation
Rebecca Batty Presentation
 
PMO Assurance: getting value from management information: Jon Street and Jez ...
PMO Assurance: getting value from management information: Jon Street and Jez ...PMO Assurance: getting value from management information: Jon Street and Jez ...
PMO Assurance: getting value from management information: Jon Street and Jez ...
 
PPT on returns
PPT on returnsPPT on returns
PPT on returns
 
2nd steering group on UNU-WIDER Myanmar project
2nd steering group on UNU-WIDER Myanmar project 2nd steering group on UNU-WIDER Myanmar project
2nd steering group on UNU-WIDER Myanmar project
 
Customer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside JourneyCustomer Intelligence - The Riverside Journey
Customer Intelligence - The Riverside Journey
 
Mems npt-280917
Mems npt-280917Mems npt-280917
Mems npt-280917
 
GCC-QAQC -.pptx
GCC-QAQC -.pptxGCC-QAQC -.pptx
GCC-QAQC -.pptx
 
QMS Concept
QMS ConceptQMS Concept
QMS Concept
 
Predictive Analytics and Neighborhood Health
Predictive Analytics and Neighborhood HealthPredictive Analytics and Neighborhood Health
Predictive Analytics and Neighborhood Health
 
CECL Methodology Q&A Anthology
CECL Methodology Q&A AnthologyCECL Methodology Q&A Anthology
CECL Methodology Q&A Anthology
 

Plus de Fairfax County

Plus de Fairfax County (20)

Merrifield Nursery Emergency Gravity Sewer Replacement
Merrifield Nursery Emergency Gravity Sewer ReplacementMerrifield Nursery Emergency Gravity Sewer Replacement
Merrifield Nursery Emergency Gravity Sewer Replacement
 
SULLY BASINS STORMWATER POND RETROFITS
SULLY BASINS STORMWATER POND RETROFITS SULLY BASINS STORMWATER POND RETROFITS
SULLY BASINS STORMWATER POND RETROFITS
 
Clarks Crossing Road Improvements 05-13-22
 Clarks Crossing Road Improvements 05-13-22 Clarks Crossing Road Improvements 05-13-22
Clarks Crossing Road Improvements 05-13-22
 
Tysons West Wastewater Conveyance Systems Modifications Project 05-22.pptx
Tysons West Wastewater Conveyance Systems Modifications Project 05-22.pptxTysons West Wastewater Conveyance Systems Modifications Project 05-22.pptx
Tysons West Wastewater Conveyance Systems Modifications Project 05-22.pptx
 
Lorton Volunteer Fire Station #19
Lorton Volunteer Fire Station  #19 Lorton Volunteer Fire Station  #19
Lorton Volunteer Fire Station #19
 
Scotts Run at Old Meadow Road Park Phase I and Phase II Stream Restoration
Scotts Run at Old Meadow Road Park Phase I and Phase II Stream RestorationScotts Run at Old Meadow Road Park Phase I and Phase II Stream Restoration
Scotts Run at Old Meadow Road Park Phase I and Phase II Stream Restoration
 
Sully Community Center Construction Progress
Sully Community Center Construction ProgressSully Community Center Construction Progress
Sully Community Center Construction Progress
 
Riverwood Community Meeting - 04-14-2022- Presentation.pptx
Riverwood Community Meeting - 04-14-2022- Presentation.pptxRiverwood Community Meeting - 04-14-2022- Presentation.pptx
Riverwood Community Meeting - 04-14-2022- Presentation.pptx
 
Burke VRE Connector Phase IV
Burke VRE Connector Phase IVBurke VRE Connector Phase IV
Burke VRE Connector Phase IV
 
Long Branch Public Meeting - FINAL - 04-11-2022
Long Branch Public Meeting - FINAL - 04-11-2022Long Branch Public Meeting - FINAL - 04-11-2022
Long Branch Public Meeting - FINAL - 04-11-2022
 
Workhouse Arts Stakeholder Kick Offpptx
Workhouse Arts Stakeholder Kick OffpptxWorkhouse Arts Stakeholder Kick Offpptx
Workhouse Arts Stakeholder Kick Offpptx
 
Workhouse Arts Affordable Housing Council
Workhouse Arts Affordable Housing CouncilWorkhouse Arts Affordable Housing Council
Workhouse Arts Affordable Housing Council
 
Rabbit Branch at Collingham Drive Stream Restoration - March 28, 2022.pptx
 Rabbit Branch at Collingham Drive Stream Restoration - March 28, 2022.pptx Rabbit Branch at Collingham Drive Stream Restoration - March 28, 2022.pptx
Rabbit Branch at Collingham Drive Stream Restoration - March 28, 2022.pptx
 
LAKE BARTON DREDGING, RESTORATION AND RISER MODIFICATION PROJECT
LAKE BARTON DREDGING, RESTORATION AND RISER MODIFICATION PROJECT LAKE BARTON DREDGING, RESTORATION AND RISER MODIFICATION PROJECT
LAKE BARTON DREDGING, RESTORATION AND RISER MODIFICATION PROJECT
 
Reston Arts Community Center Feasibility - Wrap Up
 Reston Arts Community Center Feasibility - Wrap Up Reston Arts Community Center Feasibility - Wrap Up
Reston Arts Community Center Feasibility - Wrap Up
 
Stormwater Wastewater Facility Virtual Community Meeting, March 29, 2022
Stormwater Wastewater Facility Virtual Community Meeting, March 29, 2022Stormwater Wastewater Facility Virtual Community Meeting, March 29, 2022
Stormwater Wastewater Facility Virtual Community Meeting, March 29, 2022
 
Reston Arts Center Feasibility Study Focus Group - March 28, 2022
Reston Arts Center Feasibility Study Focus Group - March 28, 2022Reston Arts Center Feasibility Study Focus Group - March 28, 2022
Reston Arts Center Feasibility Study Focus Group - March 28, 2022
 
Oak Marr Pump Station Rehabilitation – Construction Project
Oak Marr Pump Station Rehabilitation – Construction ProjectOak Marr Pump Station Rehabilitation – Construction Project
Oak Marr Pump Station Rehabilitation – Construction Project
 
Tucker Avenue Neighborhood Community Meeting, 03-15-2022
Tucker Avenue Neighborhood Community Meeting, 03-15-2022Tucker Avenue Neighborhood Community Meeting, 03-15-2022
Tucker Avenue Neighborhood Community Meeting, 03-15-2022
 
Reston Arts Center Feasibility - Focus Group Visual Arts
Reston Arts Center Feasibility -  Focus Group Visual ArtsReston Arts Center Feasibility -  Focus Group Visual Arts
Reston Arts Center Feasibility - Focus Group Visual Arts
 

Dernier

THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
Faga1939
 
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
Diya Sharma
 

Dernier (20)

Group_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the tradeGroup_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the trade
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
 
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopkoEmbed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
 
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
Transformative Leadership: N Chandrababu Naidu and TDP's Vision for Innovatio...
 
China's soft power in 21st century .pptx
China's soft power in 21st century   .pptxChina's soft power in 21st century   .pptx
China's soft power in 21st century .pptx
 
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
 
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
 
1971 war india pakistan bangladesh liberation.ppt
1971 war india pakistan bangladesh liberation.ppt1971 war india pakistan bangladesh liberation.ppt
1971 war india pakistan bangladesh liberation.ppt
 
04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf
 
BDSM⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
 
Busty Desi⚡Call Girls in Sector 62 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 62 Noida Escorts >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Sector 62 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 62 Noida Escorts >༒8448380779 Escort Service
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Palam Vihar (Gurgaon)
 
Kishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdfKishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdf
 
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
 
Busty Desi⚡Call Girls in Vasundhara Ghaziabad >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Vasundhara Ghaziabad >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Vasundhara Ghaziabad >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Vasundhara Ghaziabad >༒8448380779 Escort Service
 
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
 
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
2024 04 03 AZ GOP LD4 Gen Meeting Minutes FINAL.docx
 
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
₹5.5k {Cash Payment} Independent Greater Noida Call Girls In [Delhi INAYA] 🔝|...
 
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
 
Julius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the TableJulius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the Table
 

Development Review Metrics: Zoning Evaluation Division

  • 1. Development Review Metrics: Zoning Evaluation Division Economic Advisory Commission - Implementation Committee Tracy Strunk, AICP; Director Zoning Evaluation Division, DPZ June 8, 2018
  • 2. Overview • Time to Market Initiatives • Current Metrics • Next Steps 2
  • 3. Time to Market Initiatives: Minor Variations Type of Request New Use Building Materials Height 3 Seven Requests • 2 Converted • 3 Approved • 2 in Process Commitment: First BOS date available NLT 2 months • 2 in 60 days • 2 in 70 days • 1 in 80 days
  • 4. Time to Market Initiatives: Single Issue Amendments 4 • Commitment to process in 3-4 months • Commitment to keep review focused • Available for any type of zoning case • No automated way to track # at this time • Example at BOS this week: Rocks Tysons March 18 acceptance – June 5 BOS
  • 5. Time to Market Initiatives: Booster Shot Positions • Two positions initially hired end of 2015 • 200 + internal ‘green sheets’ processed • 720 proffer compliance questions answered • Estimate 10% reduction in formal proffer interpretation requests 5
  • 6. Current ZED Budget Metrics: Interpretation Requests 6 0 10 20 30 40 50 60 0-30 days 30-60 days 60+ days Elapsed Time: Request Date to Letter Date FY15 FY16 FY17 Budget Goal = 30% in 30 days
  • 7. Current ZED Budget Metrics: Rezoning Applications 7 0 2 4 6 8 10 12 14 16 18 less than 4 months 5-6 months 7-10 months >10 months Acceptance Date to 1st Scheduled PC Hearing FY15 FY16 FY17 Budget Goal = 80% in 9 months
  • 8. Current ZED Budget Metrics: Special Exception Applications 8 0 5 10 15 20 25 30 35 40 45 less than 4 months 5-6 months 7-10 months >10 months Acceptance Date to 1st Scheduled PC Hearing FY15 FY16 FY17 Budget Goal = 75% in 8 months
  • 9. Current ZED Budget Metrics: Acceptance Review 9 0 50 100 150 200 250 300 350 400 450 in 10 days 10-20 days 20-30 days over 30 days Business Days to Initial Review Letter FY15 FY16 FY17 Budget Goal = 60% in 10 business days
  • 10. Additional ZED Metrics: Pre-application Meetings 10 0-10 days 15% 11-20 days 37% +20 days 21% NA 27% Days between Request and Internal Review Meeting: 2nd Half of FY2017
  • 11. Additional ZED Metrics: PC Hearing Dates / SE 11 0 5 10 15 20 25 30 35 less than 1 month more than 1, less than 3 more than 3, less than 6 more than 6 1st Scheduled PC date to Actual PC Hearing FY15 FY16 FY17
  • 12. Additional ZED Metrics: PC Hearing Dates / RZ 12 0 2 4 6 8 10 12 less than 1 month more than 1, less than 3 more than 3, less than 6 more than 6 1st Scheduled PC date to Actual PC Hearing FY15 FY16 FY17
  • 13. Additional ZED Metrics: Staff Coordinator Assigned 13 Same day 17 17% Within 7 days 67 66% More than 7 days 18 17% FY17 Elapsed Time: Accept to Assign
  • 14. Next Steps • ZED Staff working on internal date tracking for case review period • Focus in PLUS on getting trackable data points • Working on LTI re: Goal for Acceptance to Assignment • P7 Process Team: Suggested two Staff-Industry working groups on improving quality of submissions and effectiveness of review 14

Notes de l'éditeur

  1. Time to market initiatives – refer to some of the ZED initiatives that were mentioned in the April Budget Q&A What we are measuring – in Budget and other new stuff 3 FY (15, 16, 17) (get to the graphs soon)
  2. Created Nov 2017
  3. We hope with PLUS to have a marker so we can identify and track these types of applications automatically
  4. As of March 2018 Note that goal isn’t just to reduce numbers, but to identify earlier in process so that interp can be concurrent with site plan, rather than holding it up
  5. Additional Misc: FY15 = 18 FY16 = 59 FY17 = 157
  6. In the current budget metrics – we do RZs and SEs – should we also be doing all types?
  7. This is JUST SE NOT SEA… High 2015 numbers are reflective of home child care
  8. Note that in FY14 we had only 36 w/in 10 days, 74 in 10-20, 124 20-30, 142 in 30-40, 183 over 40
  9. Started new process with front counter in early 2015 Started new process with Staff same time Front Counter Database did not include ‘meeting date’ until beginning of 2017 Looking at PLUS for better tracking
  10. Cases scheduled for PC hearing in the noted FY
  11. Like LDS and site plans – some time is on our side and some on their side – historically each SC tracks schedule their own way (can usually recreate with some work but not standard, hard to get good data that way) Not sure that gets at the reason WHY, but it’s a start… P7 process improvement group identified TWO or THREE working groups for staff and industry to work on quality control, coordination CHECK THIS!! In ePlans and PLUS processes, focusing on how to effectively track, share and respond to comments The LTI about acceptance – assignment: came out of P7 work