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DIGITAL 101
BEFORE WE START, LETS FIND OUT
NOWADAYS MARKET TREND
INDONESIAN DIGITAL LANDSCAPE
TOTAL POPULATION
265.4 MIO
INTERNET POPULATION
132.7 MIO
SOCIAL MEDIA USER
130 MIO
98%
SOCIAL MESSENGER USER
120 MIO
90%
*source from APJII 2018
DEVICE USAGE
91%
60%
22%
8%
Featured Phone
Smart Phone
Desktop
Tab
*source from we are social 2018
DEMOGRAPHIC & SOCIAL APPS USAGE
50.3 % 49.7 % 25 - 34 Y.O
*source from we are social 2018
Most of the internet user in Indonesia are active social media users with
high penetration on mobile and also active doing mobile social
The productive Internet users in Indonesia is Male on 25 - 34 ish year old
and live in urban area
They mostly used featured phone and smartphone to do their internet
activity
HIGHLIGHTS
Youtube, Facebook and WhatsApp are become the most favourite social media
and messenger app that mostly consume with internet user
DIGITAL MARKETING
LET’S LEARN ABOUT
WHAT IS DIGITAL MARKETING?
DEFINING DIGITAL MARKETING
WHAT IS DIGITAL MARKETING?
“At a high level, digital marketing refers to advertising delivered through digital channels such as
search engines, websites, social media, email, and mobile apps. While this term covers a wide range
of marketing activities, all of which are not universally agreed upon, we’ll focus on the most common
types below.” - marketo.com
A digital marketing strategy can help your company overcome obstacles such as sales,
fundraising, enrolment, and gaining necessary support from community
Communicating with appropriate target audiences online in a meaningful way
3 THINGS THAT IMPORTANT BEFORE RUN DIGITAL MARKETING
Use your company purpose to create powerful marketing message
Defined your company!

What makes your company unique? 

What is the essence of who you are? 

Once defined, how will you deliver on your company promise?
Communicate Strategically
What channels will you use to connect with your audience?

What most effective and efficient for your budget and goals?

How will you measure results?
What are you trying to accomplished
What is a reasonable goal for your company? Increasing revenue, awareness about the services,
new brand image, etc.
THE STRATEGY ON DIGITAL MARKETING
1. CREATE YOUR OWN ASSETS
2. DEFINE THE CAMPAIGN OBJECTIVITY
3. PICK YOUR TARGET AUDIENCE
4. CHOOSE THE RIGHT CHANNEL
5. HOW TO OPTIMIZE
1. CREATE YOUR OWN ASSETS
1. CREATE YOUR OWN ASSETS
P.E.S.O
EARNED
SHARED
OWNED
Advertisement

Banner Ads

Google Adwords
Media Relations

Blogger Relations

Influencer Relations
Social Media

Word of Mouth

Referrals
Website

Microsite

Blog

App
PAID
INCENTIVE
Affiliate

Brand Ambassador
CONTENT
Build Trust

Educate

UGC

Etc
EMBASSIES
Facebook

Youtube

Linkedin

Etc. PARTNERSHIP
Charities

Co-Branding

Celebrities
2. DEFINE THE CAMPAIGN OBJECTIVITY
2. DEFINE THE CAMPAIGN OBJECTIVITY
AWARENESS
Reach and Frequency
CONSIDERATION
Interaction & Communication
ACTION
Traffic, Subscribe, Purchase
LOYALTY
Retention, Re-Purchase
THE MARKETING FUNNEL
2. DEFINE THE CAMPAIGN OBJECTIVITY
AWARENESS
Phase that making user aware of the existence of a product or service
CREATIVE
Create as catchy as we can to gain top of mind in user head
CHANNEL
Use channel that gaining most visitor to gain maximum reach
BUYING METHOD
Cost per Thousand Impressions / Cost per Mille (CPM)

Cost per Duration / Cost per Day (CPD
2. DEFINE THE CAMPAIGN OBJECTIVITY
EXAMPLE OF AWARENESS ADS
2. DEFINE THE CAMPAIGN OBJECTIVITY
CONSIDERATION
Taking user interest and build a deeper relationship by giving them an
experience of a product or service
CREATIVE
Create curiosity and trigger user to play or seek more info on the ads
CHANNEL
Combine the channel between the targeted channel and massive visitor channel
BUYING METHOD
Cost per Engagement (CPE)

Cost per Sessions (CPS)

Cost per Post (CPP) - Influencer
2. DEFINE THE CAMPAIGN OBJECTIVITY
EXAMPLE OF CONSIDERATION PHASE
2. DEFINE THE CAMPAIGN OBJECTIVITY
EXAMPLE OF CONSIDERATION PHASE
2. DEFINE THE CAMPAIGN OBJECTIVITY
ACTION
Decision phase that gather all of the value to convince user buy a
product or service
CREATIVE
Must have clear CTA to make user buy or join or take action on ads
CHANNEL
Channel that effective in action phase
BUYING METHOD
Cost per Click (CPC)

Cost per Post (CPP)

Cost per Sales (CPS)

Cost per Acquisition (CPA)
2. DEFINE THE CAMPAIGN OBJECTIVITY
EXAMPLE OF ACTION PHASE
2. DEFINE THE CAMPAIGN OBJECTIVITY
LOYALTY
Retention phase which user will be persuade to re-purchase
CREATIVE
Same like action phase but have many option to choose
CHANNEL
All channel that effective for the touch point
BUYING METHOD
Cost per Click (CPC)
2. DEFINE THE CAMPAIGN OBJECTIVITY
EXAMPLE OF LOYALTY PHASE
3. PICK YOUR TARGET AUDIENCE
3. PICK YOUR TARGET AUDIENCE
DEMOGRAPHIC
Demographic Factor :

Gender

Age

S.E.S
TOUCH POINT
IN DIGITAL
Target audience Device &
Channel behaviour to choose
the right channel
PHSYCHOGRAPHY
The study of target audience in
relation to their opinions,
interest and emotions.
BEHAVIOUR
More specific interest taken
from the phsychography
factors
3. PICK YOUR TARGET AUDIENCE
4. CHOOSE THE RIGHT CHANNEL
4. CHOOSE THE RIGHT CHANNEL
SINGLE SITE
Media Example :
detik

kompas

kapanlagi

Kaskus, etc.
Purpose :
Awareness

Consideration

Action & Loyalty
Banner Type :
Rich Media Banner

Standard Banner

Native Ads
VIDEO SITE
Media Example :
Youtube

Vidio

Viu

Usee TV, etc.
Purpose :
Awareness

Consideration
Banner Type :
Pre Roll

Middle Roll

Footer
SOCIAL MEDIA
Media Example :
Facebook

Instagram

Twitter, Etc.
Purpose :
Awareness

Consideration

Action & Loyalty
Banner Type :
Brand Awareness

Post Engagement

Page Like
MESSANGER APP
Media Example :
Line

Whatsapp

BBM, Etc.
Purpose :
Consideration

Action

Loyalty
Banner Type :
Business Account

Line Account Ads

ChatBot
EMAIL & SMS
Media Example :
Email 

SMS
Purpose :
Consideration

Action
Banner Type :
SMS Blast

E-Mail Blast

SEARCH
Media Example :
Google Search 

Yahoo Search
Purpose :
Action
Banner Type :
SEM

SEO
5. HOW TO OPTIMIZE ON DIGITAL
5. HOW TO OPTIMIZE ON DIGITAL
CREATIVE BASED
6 Way to create a great digital creative
“Interactivity increases brand recall 63% more than non
interactive Ads”

- Barnum Sulley Research -
Interactive

Customisable

Contextual

Entertaining

Playable

Useful
Tell me and I’ll forget (18%)

Show me and I may remember (19%)

Involve me and I’ll understand (63%)
TIME AND GEOBASED
“When want to run ads in different location, time and geo
targeting will help you to optimise it and when you really
know when your target audience spend their time on
digital, do the time targeting, it’ll make your ads more
effective” - marketo.com
by using time and geo targeting, advertiser can focusing on
specific time based on the campaign objective.
WIB
WITA
WIT
5. HOW TO OPTIMIZE ON DIGITAL
CHANNEL & PLATFORM BASED
Display Ads :

Display advertising is advertising on web sites. It includes
many different formats and contains items such as text,
images, flash, video and audio.

Social Network Ads :

Social network advertising also, social media targeting is a
group of terms that are used to describe forms of online
advertising that focus on social networking services

Search Ads :

Search Advertising is a method of placing online
advertisement on web pages that show results from search
engine queries

“Do we have to use all channels to advertise
in digital media?” - Adlabs
5. HOW TO OPTIMIZE ON DIGITAL
KEY LEARNING
KEY LEARNING
Digital Marketing refers to advertising delivered through all digital channels to achieve the objectivity such as Brand Awareness,
Content Share, Sales, App Install and Acquisition.
Digital can communicate with appropriate target audience that selected from Demography, Phsychography, Behaviour and
Digital Touch Points
First important thing to run a digital marketing is that we need to have our own assets
Define well your objectivity to prevent any miss lead and inefficient budget burn
Pick in detail your target audience in the market
One fundamental point to run effective digital campaign is by choosing the Right Channel
Optimize the campaign by doing Creative Based, Time and Geo Targeting, and of course the Channel Targeting
THANK YOU

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Digital marketing 101

  • 2. BEFORE WE START, LETS FIND OUT NOWADAYS MARKET TREND
  • 3. INDONESIAN DIGITAL LANDSCAPE TOTAL POPULATION 265.4 MIO INTERNET POPULATION 132.7 MIO SOCIAL MEDIA USER 130 MIO 98% SOCIAL MESSENGER USER 120 MIO 90% *source from APJII 2018
  • 4. DEVICE USAGE 91% 60% 22% 8% Featured Phone Smart Phone Desktop Tab *source from we are social 2018
  • 5. DEMOGRAPHIC & SOCIAL APPS USAGE 50.3 % 49.7 % 25 - 34 Y.O *source from we are social 2018
  • 6. Most of the internet user in Indonesia are active social media users with high penetration on mobile and also active doing mobile social The productive Internet users in Indonesia is Male on 25 - 34 ish year old and live in urban area They mostly used featured phone and smartphone to do their internet activity HIGHLIGHTS Youtube, Facebook and WhatsApp are become the most favourite social media and messenger app that mostly consume with internet user
  • 8. WHAT IS DIGITAL MARKETING?
  • 10. WHAT IS DIGITAL MARKETING? “At a high level, digital marketing refers to advertising delivered through digital channels such as search engines, websites, social media, email, and mobile apps. While this term covers a wide range of marketing activities, all of which are not universally agreed upon, we’ll focus on the most common types below.” - marketo.com A digital marketing strategy can help your company overcome obstacles such as sales, fundraising, enrolment, and gaining necessary support from community Communicating with appropriate target audiences online in a meaningful way
  • 11. 3 THINGS THAT IMPORTANT BEFORE RUN DIGITAL MARKETING Use your company purpose to create powerful marketing message Defined your company! What makes your company unique? What is the essence of who you are? Once defined, how will you deliver on your company promise? Communicate Strategically What channels will you use to connect with your audience? What most effective and efficient for your budget and goals? How will you measure results? What are you trying to accomplished What is a reasonable goal for your company? Increasing revenue, awareness about the services, new brand image, etc.
  • 12. THE STRATEGY ON DIGITAL MARKETING 1. CREATE YOUR OWN ASSETS 2. DEFINE THE CAMPAIGN OBJECTIVITY 3. PICK YOUR TARGET AUDIENCE 4. CHOOSE THE RIGHT CHANNEL 5. HOW TO OPTIMIZE
  • 13. 1. CREATE YOUR OWN ASSETS
  • 14. 1. CREATE YOUR OWN ASSETS P.E.S.O EARNED SHARED OWNED Advertisement Banner Ads Google Adwords Media Relations Blogger Relations Influencer Relations Social Media Word of Mouth Referrals Website Microsite Blog App PAID INCENTIVE Affiliate Brand Ambassador CONTENT Build Trust Educate UGC Etc EMBASSIES Facebook Youtube Linkedin Etc. PARTNERSHIP Charities Co-Branding Celebrities
  • 15. 2. DEFINE THE CAMPAIGN OBJECTIVITY
  • 16. 2. DEFINE THE CAMPAIGN OBJECTIVITY AWARENESS Reach and Frequency CONSIDERATION Interaction & Communication ACTION Traffic, Subscribe, Purchase LOYALTY Retention, Re-Purchase THE MARKETING FUNNEL
  • 17. 2. DEFINE THE CAMPAIGN OBJECTIVITY AWARENESS Phase that making user aware of the existence of a product or service CREATIVE Create as catchy as we can to gain top of mind in user head CHANNEL Use channel that gaining most visitor to gain maximum reach BUYING METHOD Cost per Thousand Impressions / Cost per Mille (CPM) Cost per Duration / Cost per Day (CPD
  • 18. 2. DEFINE THE CAMPAIGN OBJECTIVITY EXAMPLE OF AWARENESS ADS
  • 19. 2. DEFINE THE CAMPAIGN OBJECTIVITY CONSIDERATION Taking user interest and build a deeper relationship by giving them an experience of a product or service CREATIVE Create curiosity and trigger user to play or seek more info on the ads CHANNEL Combine the channel between the targeted channel and massive visitor channel BUYING METHOD Cost per Engagement (CPE) Cost per Sessions (CPS) Cost per Post (CPP) - Influencer
  • 20. 2. DEFINE THE CAMPAIGN OBJECTIVITY EXAMPLE OF CONSIDERATION PHASE
  • 21. 2. DEFINE THE CAMPAIGN OBJECTIVITY EXAMPLE OF CONSIDERATION PHASE
  • 22. 2. DEFINE THE CAMPAIGN OBJECTIVITY ACTION Decision phase that gather all of the value to convince user buy a product or service CREATIVE Must have clear CTA to make user buy or join or take action on ads CHANNEL Channel that effective in action phase BUYING METHOD Cost per Click (CPC) Cost per Post (CPP) Cost per Sales (CPS) Cost per Acquisition (CPA)
  • 23. 2. DEFINE THE CAMPAIGN OBJECTIVITY EXAMPLE OF ACTION PHASE
  • 24. 2. DEFINE THE CAMPAIGN OBJECTIVITY LOYALTY Retention phase which user will be persuade to re-purchase CREATIVE Same like action phase but have many option to choose CHANNEL All channel that effective for the touch point BUYING METHOD Cost per Click (CPC)
  • 25. 2. DEFINE THE CAMPAIGN OBJECTIVITY EXAMPLE OF LOYALTY PHASE
  • 26. 3. PICK YOUR TARGET AUDIENCE
  • 27. 3. PICK YOUR TARGET AUDIENCE DEMOGRAPHIC Demographic Factor : Gender Age S.E.S TOUCH POINT IN DIGITAL Target audience Device & Channel behaviour to choose the right channel PHSYCHOGRAPHY The study of target audience in relation to their opinions, interest and emotions. BEHAVIOUR More specific interest taken from the phsychography factors
  • 28. 3. PICK YOUR TARGET AUDIENCE
  • 29. 4. CHOOSE THE RIGHT CHANNEL
  • 30. 4. CHOOSE THE RIGHT CHANNEL SINGLE SITE Media Example : detik kompas kapanlagi Kaskus, etc. Purpose : Awareness Consideration Action & Loyalty Banner Type : Rich Media Banner Standard Banner Native Ads VIDEO SITE Media Example : Youtube Vidio Viu Usee TV, etc. Purpose : Awareness Consideration Banner Type : Pre Roll Middle Roll Footer SOCIAL MEDIA Media Example : Facebook Instagram Twitter, Etc. Purpose : Awareness Consideration Action & Loyalty Banner Type : Brand Awareness Post Engagement Page Like MESSANGER APP Media Example : Line Whatsapp BBM, Etc. Purpose : Consideration Action Loyalty Banner Type : Business Account Line Account Ads ChatBot EMAIL & SMS Media Example : Email SMS Purpose : Consideration Action Banner Type : SMS Blast E-Mail Blast SEARCH Media Example : Google Search Yahoo Search Purpose : Action Banner Type : SEM SEO
  • 31. 5. HOW TO OPTIMIZE ON DIGITAL
  • 32. 5. HOW TO OPTIMIZE ON DIGITAL CREATIVE BASED 6 Way to create a great digital creative “Interactivity increases brand recall 63% more than non interactive Ads” - Barnum Sulley Research - Interactive Customisable Contextual Entertaining Playable Useful Tell me and I’ll forget (18%) Show me and I may remember (19%) Involve me and I’ll understand (63%)
  • 33. TIME AND GEOBASED “When want to run ads in different location, time and geo targeting will help you to optimise it and when you really know when your target audience spend their time on digital, do the time targeting, it’ll make your ads more effective” - marketo.com by using time and geo targeting, advertiser can focusing on specific time based on the campaign objective. WIB WITA WIT 5. HOW TO OPTIMIZE ON DIGITAL
  • 34. CHANNEL & PLATFORM BASED Display Ads : Display advertising is advertising on web sites. It includes many different formats and contains items such as text, images, flash, video and audio. Social Network Ads : Social network advertising also, social media targeting is a group of terms that are used to describe forms of online advertising that focus on social networking services Search Ads : Search Advertising is a method of placing online advertisement on web pages that show results from search engine queries “Do we have to use all channels to advertise in digital media?” - Adlabs 5. HOW TO OPTIMIZE ON DIGITAL
  • 36. KEY LEARNING Digital Marketing refers to advertising delivered through all digital channels to achieve the objectivity such as Brand Awareness, Content Share, Sales, App Install and Acquisition. Digital can communicate with appropriate target audience that selected from Demography, Phsychography, Behaviour and Digital Touch Points First important thing to run a digital marketing is that we need to have our own assets Define well your objectivity to prevent any miss lead and inefficient budget burn Pick in detail your target audience in the market One fundamental point to run effective digital campaign is by choosing the Right Channel Optimize the campaign by doing Creative Based, Time and Geo Targeting, and of course the Channel Targeting