Implementation of Knowledge Management chapter 6 Book: Introduction to Knowledge Management by Filemon A. Uriarte, JR. ASEAN FOUNDATION

1. CHAPTER 6

2. • Knowledge management is based on the fundamental
concept that one of the most valuable assets of an
organization is the experience and expertise that reside
in the heads of its officers, managers and employees.

3. Leadership
Structures - Cultures - HR Policies - Vision
Processes Peopl
e
Measureme
nt
‘Hard’ infrastructure - Intranet, groupware etc.
‘Soft’ - Skills, learning,
Enabler
s
Lever
s
Foundations
Information Space
Tools and
Techniques
+

4. Stage 1:
Advocate and
learn
Stage 2:
Develop
strategy
Stage 3:
Design and
launch KM
initiatives
Stage 4:
Expand and
support
initiatives
Stage 5:
Institutionalize
knowledge
management

5. • FIVE ELEMENTS OF FIRST STAGE:
1. Introducing knowledge management;
2. Identifying the KM team and focal points;
3. Learning about the experiences of other organizations;
4. Identifying advocates of knowledge management; and
5. Promoting wide-ranging support to the KM initiative.

6. • During the second stage of the knowledge management,
there are three actions:
1. To form a task force for the implementation of the pilots.
2. The second action is to carefully select the pilots.
3. To identify and allocate the resources to support the
pilots.

7. • There are three
actions in this stage.
1. To release the
money to fund the
pilot projects.
2. The second action is
to develop
methodologies.
(Combine knowledge
providers and users).
3. To capture and
record lessons
learned.

8. • Three actions in 4th stage, there are;
1. The first action is to develop an expansion strategy.
2. The second action is to communicate and market the
KM strategy.
3. The third action is to manage KM growth.

9. • Six Actions in this stage:
1. The first action is to embed KM in the business model. This
action is necessary to obtain CEO and senior executive
support.
2. The second action is to realign the organization’s structure
and budget in accordance with the KM strategy.
3. The third action is to constantly monitor and evaluate the
health of the KM system.
4. The fourth action is to align performance evaluation and
rewards system with the KM strategy.
5. The fifth action is to balance the organizational KM
framework with local control.
6. The sixth and final action is to continue the KM journey.