1. FESTIVAL DNA
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DELIVER
TOOLS;
DISCOVER
TOOLS;
The Interview Lite
Blueprint Lite (small) 50 Things Tool
Service Evidencing Poster (small) Contextual Interview
Wwwwwh Observation
Blueprint Shadowing
Service Evidencing (large) Cultural Probe
Deliver Storyboard Relationship/Stakeholder Map
Generative Tools
EVENTS AND ACTIVITIES; Vox Popping
Exhibition Service Walkthrough
EXIT;
EVENTS AND ACTIVITIES;
Evaluation Tool
Customer Day - invite your customers in
Brief (Discover)
Tech Day - bringing in exciting ideas/tech to
Slidedeck of findings inspire/understand the horizon
Evaluate and Measure Asset Map Class - looking at positive assets for your festival
Idea Options Book
Brief (Define)
Example and Case Study - Slidedeck EXIT;
Funding Bid Brief
Story to tell Slidedeck of Findings
DEVELOP
TOOLS;
Brainstorm Ideas
DEFINE
TOOLS;
Customer Journey Map
Storyboarding Persona
Prototype Challenge lite (Mock up, Lego, Staging) User Profiles - breaking down findings and needs more
Prototype Challenge (Take Prototypes to Users) Media Portrait
Staging P.O.P.I. (Problems.Opportunity.Principles.Ideas)
Desktop Walkthrough Clustering
Mock Up Idea Voting
Experience Prototyping
Storyboard for Developing Idea
EVENTS AND ACTIVITIES;
Newsletter - sharing what you are doing
EVENTS AND ACTIVITIES; Co-design Session
Make Day - Prototyping Developing Ideas Sessions Showcase Event - feedback on work so far and direction of
Intervention Day - Intervene in a Service project
Hack Day - Culture Hack Scotland
EXIT; EXIT;
Evaluate and Measure
Example and Case Study
Idea Options Book
Funding Bid
Brief
Story to Tell
Example and Case Study - Slidedeck