Personal Information
Entreprise/Lieu de travail
São Paulo Brazil
Profession
Director - Global eCommerce solutions
Site Web
www.fabiocipriani.com
À propos
Fabio published the first web 2.0 book in Brazil back in 2006, and published his second in June/2011. “Social Media Strategy – How to break the social network paradox and make your competitors irrelevant". This book presents a new and groundbreaking strategic approach to social media adoption by businesses (only in Portuguese)
Mots-clés
marketing
roi
social
crm
customer
social crm
social media
midias sociais
estrategia
inteligencia online
empresas
crm social
redes sociais
sales
service
strategy
measurement
online intelligence
research
brazil
oracle
behavior
deloitte
20
crm20
socialcrm
socialmedia
community
web
2.0
relationship
management
comunicacao
blogs
blog corporativo
posicionamento
vendas
empresa
mercado
negocios
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