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Taking advantage of the immense amount of social chatter about Back-to-School shopping, I worked with MutualMind to understand the who, what and where of these conversations. The social listening campaign was set up to collect any mention of “Back to School” and one of the following six retailers - Walmart, Target, Kohl’s, JC Penney, Kmart and Amazon. After the collection, our analysts took a deeper dive into the dataset to tag content based on whether a mom, dad, student or teacher was the one making the post. They also tagged content by the grade the student was going into.