2. Loews Corporation 2008 Investor Meeting
November 5, 2008
CNA Financial Corporation
Solid foundation built…
• Much improved level of financial performance
• Solid P&C operating earnings and strong competitive position
• Highly diversified product portfolio and market leadership
• Controlled, orderly run-off operations
• Strong balance sheet and capital position
…consistent, sustained progress
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3. Loews Corporation 2008 Investor Meeting
November 5, 2008
CNAF Financial Review
Strong operating earnings drive…
Net Operating Income Book Value Per Share excluding AOCI
12.0%
$m 11.0% 9.8% $38.16
8.8% $37.63
$36.98
7.4% $36.79
3.3%
3.0% $34.00
$29.85
$1,070 $1,060 $29.05
$846
ex cats &
commutations
$599
$251
$253 $250
$221 ex cats
$83
2004 2005 2006 2007 Q1 08 Q2 08 Q3 08 2004 2005 2006 2007 Mar 31 Jun 30 Sep 30
2008 2008 2008
Full Year Quarterly
NOI Operating ROE (as reported)
…growth in book value
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4. Loews Corporation 2008 Investor Meeting
November 5, 2008
CNAF Financial Review
Steady performance in core securities income…
Core Securities Net Investment Income Limited Partnership Investment Income
Pretax $m
Pretax $m
17.1%
16.2%
$2,240
$2,089 9.1%
$288
$1,757 2.0%
$254 (1.8%) (3.5%)
$183
$46
$550 $539
$534
($39)
($77)
2005 2006 2007 Q1 08 Q2 08 Q3 08
2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly
Full Year Quarterly
Return (%)
…with solid long-term returns from limited partnerships
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5. Loews Corporation 2008 Investor Meeting
November 5, 2008
Net Operating Income
Solid Property & Casualty earnings…
CNA Financial Corporation Property & Casualty Operations
$m $m
$1,221
$1,081
$1,070 $1,060
$846 $817
ex cats &
ex cats &
commutations
commutations
$260
$295
$251 $269
$253 $250
$221 $219 ex cats
ex cats
$92
$83
2005 2006 2007 Q1 08 Q2 08 Q3 08 2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly Full Year Quarterly
…drive the Company’s results
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6. Loews Corporation 2008 Investor Meeting
November 5, 2008
Net Operating Income
Controlled, orderly run-off operations…
Life & Group Corporate Segment
$m $m
$80
ex commutations
($3)
($14) $27
($30) ($36)
$11
($51) $9
$5
$3
($2)
($159)
2005 2006 2007 Q1 08 Q2 08 Q3 08 2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly
Full Year Quarterly
… mitigate earnings risks
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7. Loews Corporation 2008 Investor Meeting
November 5, 2008
P&C Operations – Key Ratios
Focus on operating fundamentals…
Combined Ratio Expense Ratio
110.0% 107.0%
98.1% 97.7% 31.5%
96.4% 94.8% 30.2% 29.5% 29.5% 28.4%
98.4% 28.2%
ex cats &
91.3%
commutations
ex cats
2005 2006 2007 Q1 08 Q2 08 Q3 08 2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly Full Year Quarterly
…generates solid results despite softening market
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8. Loews Corporation 2008 Investor Meeting
November 5, 2008
P&C Operations – Premium Metrics
Disciplined participation in the marketplace…
Net Written Premium Rate and Retention
$B
83% 83% 82%
82%
80%
80%
$7.0
$6.8 $6.8
$1.7
$1.6 $1.6
(0%)
(0%)
(4%) (4%)
(4%) (5%)
2005 2006 2007 Q1 08 Q2 08 Q3 08 2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly
Full Year Quarterly
Rate Retention
…with solid retention and rational pricing
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9. Loews Corporation 2008 Investor Meeting
November 5, 2008
P&C Operations – Disciplined Underwriting
Appropriate levels of new business…
Net Written Premium – New Business New Business – Cross Sell
$B $B
41% 40% 37% 35%
21% 33%
19% 18% 17% 17% 17% 29%
$7.0 $1.5
$6.8 $6.8 $1.4
$1.2
$1.7
$1.6 $1.6
$0.3
$0.3 $0.3
2005 2006 2007 Q1 08 Q2 08 Q3 08 2005 2006 2007 Q1 08 Q2 08 Q3 08
Full Year Quarterly Quarterly
Full Year
Net Written Premium New Business % New Business Cross Sell %
…enhanced by cross sell successes
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10. Loews Corporation 2008 Investor Meeting
November 5, 2008
P&C Operations – Diversified Portfolio
Leveraging our highly diversified portfolio…
Geographic Distribution
Commercial Lines
Ranking
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
Source: Company filings
Industry Business
…to reduce volatility and to optimize earnings 9
11. Loews Corporation 2008 Investor Meeting
November 5, 2008
P&C Market Leadership
A highly respected industry leader in many specialty businesses…
Specialty Market Rankings
• Accountants: 1st
• Aging Services: 1st
• Architects & Engineers: 1st
• Dentists: 1st
• Law firms: 1st
• Nurses: 1st
• Real estate agents: 1st
• Surety: 3rd
…with strong financial results
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12. Loews Corporation 2008 Investor Meeting
November 5, 2008
Claim Business Model
Consistent metrics and reporting…
• People/Culture
– Assigning the right level of work to the right level
Four Cornerstones of employee
• Customer Service
– Simplified intake process with reduced handoffs
– Single point of contact for claim inquiries
– Improved claim access through CNA Central
– Consistent experience no matter where claims
are handled
• Business Partnership
– Recognizing the different needs of different
customers
• Total Claim Outcome
– Reduced number of non-integrated systems
– Streamlined workflows
– Improving fraud detection
…drive effective and efficient claim handling
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14. Loews Corporation 2008 Investor Meeting
November 5, 2008
Key P&C Reserve Metrics
Better than industry reserve adequacy metrics for long-tailed lines…
Ratio of Paid Loss to Ultimate Incurred Ratio of Bulk IBNR Reserves to Ultimate Incurred
AY CNA Industry AY CNA Industry
10.6%
77.3% 2002 9.0%
2002 82.4%
16.6%
71.5% 2003 12.9%
2003 75.5%
20.4%
65.0% 2004 18.8%
2004 66.0%
29.6%
2005 28.8%
51.9%
2005 53.1%
47.1%
2006 43.2%
31.4%
2006 36.5%
67.6%
2007 60.1%
14.0%
2007 18.7%
• The lower the net paid-to-ultimate incurred ratios, all • The higher the IBNR-to-ultimate incurred ratios, all
other things being equal, the stronger the reserves other things being equal, the stronger the reserves
Source: CNA data is from 2007 filed annual statutory statements
Industry data is from A.M. Best 2007 total P/C industry
…reflective of CNA’s solid reserve position
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20. Loews Corporation 2008 Investor Meeting
November 5, 2008
Capital Actions
Anticipatory actions taken…
Capital Structure Key Terms/Actions
$B
18.3% • CNAF to issue $1.25B in perpetual preferred securities
18.1% 17.5%
15.9%
$11.9 to Loews at 10% annual dividend
$12.3
$10.6 $11.0
$2.1
$2.1
$2.0
Debt Debt
$1.7 – Callable at Par, in whole or in part
$0.7
Preferred $1.25 Preferred
– Dividend reset every 5 years at 700 bps over then
$10.2
$9.8 Common
$8.2 $7.7
Common current 10 year Treasury subject to 10% minimum
Equity
Equity
• CNAF suspends $0.15 quarterly shareholder dividend
2005 2006 2007 Sep 30 2008
Proforma • CCC to issue $1B surplus note to CNAF with 10%
Debt-to-Capital
coupon
…positioned to act on expected opportunities
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21. Loews Corporation 2008 Investor Meeting
November 5, 2008
Capital Actions Rationale
• Establish unquestioned financial strength
• Strengthen capital and liquidity in highly volatile environment
• Protect against further financial market stress
• Positions us to act on opportunities likely to emerge in marketplace
• Reasonable cost
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22. Loews Corporation 2008 Investor Meeting
November 5, 2008
Financial Flexibility
Abundant holding company cash and strong surplus…
CNAF Holding Company Cash & Short Term Statutory Surplus & Risk Based Capital
Continental Casualty Company
$m $B
$960 400%
377% 370%
333%
$8.3
$7.9 $7.8
$6.7
$359
$280
$198
2005 2006 2007 Sep 30 2008
2005 2006 2007 Sep 30 2008
Proforma
Estimate
Surplus RBC Ratio (Authorized Control Level)
…add higher level of protection during abnormal markets
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23. Loews Corporation 2008 Investor Meeting
November 5, 2008
CNA Financial Corporation
CNA is a company that…
• Has strong, competitive property & casualty operations
• Is producing steady, meaningful operating income
• Is generating significant positive cash flow
• Has abundant liquidity
• Has a strong balance sheet to mitigate additional financial market stresses
and to act on likely market opportunities
…is positioned for future success
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