McKesson Information Solutions is presenting on its business update and new product announcements. Customer satisfaction and employee satisfaction are improving based on survey results. Financial performance is strong with increased sales, income, and contracts. The Horizon software is ready for launch with momentum from existing customers. New products being announced at HIMSS include Pre-Service Manager, Horizon Care Access, and Horizon Business Folder to improve efficiency in resource management, revenue cycle, and medical imaging.
3. Safe Harbor Clause
Some of the information in this presentation
may constitute forward-looking statements
which are subject to various uncertainties and
could cause actual results to differ materially
from those projected or implied. These
uncertainties are described in the Company’s
reports and exhibits filed with the Securities
and Exchange Commission.
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6. McKesson Information Solutions
Overview
Business Update
Horizon Update
HIMSS Announcements
Strategy Breakouts
Closed Loop Medication Management
Closed Loop Medical Image Management
Horizon Expert Orders
Revenue Cycle Solutions
Q&A
6
7. McKesson Information Solutions
Core Goals
Customer Satisfaction
To have the most satisfied
customers in the industry
Employee Satisfaction
Financial Success Metric-Driven
To provide an environment
To achieve the best financial
Execution that attracts and retains
performance in the industry
outstanding talent
Accountability
To fulfill our commitments to
our customers and to
each other
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11. Accountability –
Fulfilling our Commitments
FY’02 New Products FY’03 New Products
Horizon Foundation Horizon Expert Orders
Horizon Physician Portal Horizon Medical Imaging
Horizon Care Record Horizon Homecare Advanced
Clinicals
Horizon Meds Manager
Horizon Supply Source
Horizon Business Insight
Horizon Emergency Care
Horizon Surgical Manager
Horizon Ambulatory
Home Health Portal
STAR and Series Horizon
Enablers
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25. Medical Records
Enterprise Document Imaging
Solution:
After
A complete patient
history at just a Momentum
touch of
the button
• 277 facilities
Access by multiple
constituents at the same
• 20,000+ physicians log into our
time
Automates MR and day
system every
Business Office
• 200 million individual medical
Provides real results to
records stored on our systems
the bottom line
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26. Minimize Variability of Care
Horizon Expert Orders
% of Ideal Patients Who Received Therapy
100% 100%
Momentum
100% 91%
82%
Teaching Hosp
75%
• 48 facilities signed for HorizonNon-Teaching
63%
58% Vanderbilt
Expert Orders 48%
50%
37%
• HEO generally available on-time
• 12 Customers in the
0% Clinical Leadership Program
Daily Aspirin ACE Inhibitors Beta Blockers
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27. Reduce Medication Errors
Closed Loop Medication Management
Momentum
Solutions At Every CONSULTING
DISTRIBUTION
Point of Care Analysis
Product fulfillment
Process Improvement
• 253 facilities committed to
Usage analysis
medication safety strategy
• 1,300 pharmacist users
• 92,000+ medication orders processed
TRANSCRIBING DISPENSING ADMINISTERING MONITORING
PRESCRIBING
daily Pharmacist Bar-coding
Bar- Point of Care Quality &
Improved
Verification Outcomes
Physician Robotics Check “5”
Workflow Intervention rights Clinical
Centralized &
tracking Alerts
Clinical Decentralized Care Team
Screening Dispensing Communication Longitudinal
Record
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28. Increase Care Team Efficiency
Horizon Expert Documentation
Momentum
• 255 facilities
• 116,325 R.N. Users
• 98,888 active devices
• 6.5 million orders placed per week
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29. Manage Diagnostic Testing
Horizon Medical Imaging
Momentum
• #1 Ranking in KLAS and MD Buyline
• More than 500 installations
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30. Closed Loop Care
Resource Management
Distribution
Resources Managed
Patient Event
Identified Scheduled
Care Analysis
General
Billing
Management Accounting
Eligibility /
Authorization
Robot Scanning
Transaction
Hub
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31. Closed Loop Resource
Management
Momentum
• 376 facilities using Healthcare Scheduling
• 462 facilities using Materials Management
• 124 CLINICAL PROCEDURES
facilities scheduled for Horizon Surgical
SCHEDULED/ ORDER DECISION
LOGISTICS
Manager
PRODUCT MANAGEMENT SUPPORT
EVENT
SELECTED
• 841 facilities using McKesson’s decision
support solutions
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32. Closed Loop Care
Revenue Cycle Management
Distribution
Resources Managed
Patient Event
Identified Scheduled
Care Analysis
General
Billing
Management Accounting
Eligibility /
Authorization
Robot Scanning
Transaction
Hub
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33. Revenue Cycle Management
Benefits:
Momentum
Optimize reimbursement for
• 55 customers in the “Million Dollar Club”,
services
$350+ million saved or recovered
• Over 300 million EDI transactions per year
Prevent losses tied to denials
• 285 customers using our Contract
Managementpayment cycle time
Shortens solution
• 267 customers using our Compliance solution
Reduces operational costs
• 207 customers using our Claims solution
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34. McKesson Information Solutions
Overview
Business Update
Horizon Update
HIMSS Announcements
Strategy Breakouts
Closed Loop Medication Management
Closed Loop Medical Image Management
Horizon Expert Orders
Revenue Cycle Solutions
Q&A
34
36. Revenue Cycle Solutions
Pre-Service Manager
Communication link to electronically expedite
information between physician office and hospital
departments
Regardless of differing applications
Efficiently share up-to-date information
Capture information before the patient arrives
Pre-Service Manager
Physician’s Hospital
Office
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38. Pre Services Manager ePackage Form
The user opens up the Pre
Services Manager ePackage
request form
Form launched from a button
on the local PC (not a remote
Web site)
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39. Integrate data into ePackage Form
Information
Clicking on the Pre Services
Manager icon (in the Windows
Tool Tray) moves the
information from the practice
management application into
the ePackage form
Works with any application
Easy to implement (hours)
Saves time and reduces errors
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41. Proof Statement
Live at WellStar in Atlanta, GA since Sept. 2002
20+ practices use the solution to refer patients for all non-
stat radiology requests
No patients have lost or forgotten the signed order or been
turned away at registration
Average time to complete order reduced from 10 min to 1 min
Nurse overtime in practice reduced 40%
Reduction of central scheduling phone hold time from 6
minutes to 34 seconds
Average time to schedule patient reduced from 10 min to 6 min
Significant reduction in call backs and interruptions
Increase in employee and physician satisfaction
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42. Horizon Care Access
New wireless nurse communication solution
Enhances nurse/patient/physician efficiency and
patient satisfaction
Extends McKesson’s ongoing commitment to
nursing
Routes a patient’s nurse call directly to the
appropriate caregiver
Instrumental in creating a 5% increase in Press-
Ganey score at Evanston Northwestern
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43. Horizon Business Folder
Enables document imaging and management
designed for the patient accounting office
Integrates with market leading Horizon Patient
Folder – medical records solution
Streamlines the management of claims
documentation, remittance advices, etc.
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44. McKesson Information Solutions
Overview
Business Update
Horizon Update
HIMSS Announcements
Strategy Breakouts
Closed Loop Medication Management
Closed Loop Medical Image Management
Horizon Expert Orders
Revenue Cycle Solutions
Q&A
44
45. Closed Loop Care
Distribution
MomentumManaged
Resources
• Solid financial performance
Patient• Strong clinical momentum
Event
Identified Scheduled
Care
• Continual advancement strengthens General
industry Analysis
Billing
Management Accounting
leading portfolio
Eligibility /
Authorization
Robot Scanning
Transaction
Hub
45
46. McKesson Information Solutions
Overview
Business Update
Horizon Update
HIMSS Announcements
Strategy Breakouts
Closed Loop Medication Management
Closed Loop Medical Image Management
Horizon Expert Orders
Revenue Cycle Solutions
Q&A
46
