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Brand
Telefónica S.A.
Digital Business_
chapter #7
Mg. Alejandro M. Salevsky
Lic. Juan Manuel Cascone
2
Global BI
Telefónica S.A.
Our plan
43 44
Nov
32 45 46 4733 34 3735 36 38 39 40 41 42
OctSepAgo
Business plan activity
Written test
Topics
5. Media
4. Telco
7. Customer Insight
3. Social media & advertising
2. Digital business models
1. Introduction
Activities
1# business modeling
8. Trends
#4 Final brief
6. Stock Market Insight
#2 & #3: comm & rev stream
4
Global BI
Telefónica S.A.
Session #7 – Agenda
Digital Marketing
1.News (non MECE!)
2.Key concepts recap
3.SEM concepts
4.SEO concepts
5.Case: starting a social media and digital
marketing strategy
5
Global BI
Telefónica S.A.
6
Global BI
Telefónica S.A.
7
Global BI
Telefónica S.A.
Session #7 – Agenda
Digital Marketing
1.News (non MECE!)
2.Key concepts recap
3.SEM concepts
4.SEO concepts
5.Case: starting a social media and digital
marketing strategy
8
Global BI
Telefónica S.A.
A typical advertising planning (and execution) process
P&S target
selection and
objectives
Brief definition Media planning
Pre tests &
production
Post tests and ROI
analysis
•Definition of the
target trough
appropiate
segmentation (age,
income,
geography, etc)
•Definition of
generic and
specific objectives
(ROI Later)
•Briefs and insighs
to be handled to
creativity
•Media selection
•Investment
guideline definition
•Schedule and
events
•Pre-test with
consumers
•Production
•Post-test research
•ROI analysis
Objectives Creativity Live!
•Brand awareness
•Education
•Engagement /
Loyalty
•Call-to-action
9
Global BI
Telefónica S.A.
A typical advertising planning (and execution) process
P&S target
selection and
objectives
Brief definition Media planning
Pre tests &
production
Post tests and ROI
analysis
•Definition of the
target trough
appropiate
segmentation (age,
income,
geography, etc)
•Definition of
generic and
specific objectives
(ROI Later)
•Briefs and insighs
to be handled to
creativity
•Media selection
•Investment
guideline definition
•Schedule and
events
•Pre-test with
consumers
•Production
•Post-test research
•ROI analysis
Objectives Creativity Live!
•Brand awareness
•Education
•Engagement /
Loyalty
•Call-to-action
10
Global BI
Telefónica S.A.
SEM vs. SEO
(google search
page)
SEM (“paid”)
SEO (“free”)
11
Global BI
Telefónica S.A.
Session #7 – Agenda
Digital Marketing
1.News (non MECE!)
2.Key concepts recap
3.SEM concepts
4.SEO concepts
5.Case: starting a social media and digital
marketing strategy
12
Global BI
Telefónica S.A.
Search Engine Marketing: why search engines matters in digital
marketing
Any Brick & Mortar retail communication / walk in strategy is about…
Location Outbound Inbound
13
Global BI
Telefónica S.A.
Search Engine Marketing: why search engines matters in digital
marketing
...Any digital company or company using digital communication needs to adapt to a different paradigm...
Location: Search
engine non-organic
(SEM)
Social Media strategy
(and not only)
Organic search engine
(SEO)
14
Global BI
Telefónica S.A.
We will analyze two sets of digital communication investments
1.Social Media (Adwords, Facebook, Twitter, etc)
2.Link building
15
Global BI
Telefónica S.A.
Keywords auction basic concepts (1)
16
Global BI
Telefónica S.A.
Keywords auction basic concepts (2)
17
Global BI
Telefónica S.A.
Keywords auction basic concepts (3)
http://visual.ly/node/14962
CTR
CPM
18
Global BI
Telefónica S.A.
It’s not only about Google Adwords (1)
19
Global BI
Telefónica S.A.
It’s not only about Google Adwords (2)
http://www.nytimes.com/2013/09/17/technology/for-twitter-key-to-revenue-is-
no-longer-ad-simplicity.html?ref=technology&_r=1&
Most of Twitter's revenue comes from
three types of ads, although it plans to
have a more robust advertising offering
next year.
1. Promoted Tweets
2. Promoted Trends
3. Promoted accounts
20
Global BI
Telefónica S.A.
How to develop a link building strategy
1. manual submission
2. competitive link research,
3. links via embedded content,
4. linkbait and viral campaigns,
5. content, tech & API,
6. partnerships,
7. paid links,
8. link reclamation
21
Global BI
Telefónica S.A.
Session #7 – Agenda
Digital Marketing
1.News (non MECE!)
2.Key concepts recap
3.SEM concepts
4.SEO concepts
5.Case: starting a social media and digital
marketing strategy
22
Global BI
Telefónica S.A.
How does a search engine works
Source: Google Webmaster Help Youtube Channel
http://www.youtube.com/watch?v=KyCYyoGusqs
23
Global BI
Telefónica S.A.
How does a search engine works? Some key concepts
•SE spiders crawl a new / updated site: text,
img descriptions, metadata, page titles, urls,
etc… And Follow links
•Index terms, word frecuency (and semantics)
•Relevancy (Page rank)
24
Global BI
Telefónica S.A.
How does a search engine works? Some key concepts
25
Global BI
Telefónica S.A.
Traffic and links are key measures to create a nice page rank
1.Content
2.Link Sharing
3.Update
4.Keywords
Targeting and relevance
partnership
New content
Relevant words
26
Global BI
Telefónica S.A.
Traffic and links are key measures to create a nice page rank
Source: SEOmoz
27
Global BI
Telefónica S.A.
The SEO Pyramid
Source: SEOmoz
28
Global BI
Telefónica S.A.
Session #7 – Agenda
Digital Marketing
1.News (non MECE!)
2.Key concepts recap
3.SEM concepts
4.SEO concepts
5.Case: starting a social media
and digital marketing strategy
29
Global BI
Telefónica S.A.
Starting a social media and digital marketing communication
strategy
Using your digital business project, create a first-reduced communication brief
1. Define objectives
2. Select media
3. Define outlines of a website
4. Define general strategy of keyword investment and link strategy
You will have 20 minutes to draft ideas, then discuss in class

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Digital business #7

  • 1. Brand Telefónica S.A. Digital Business_ chapter #7 Mg. Alejandro M. Salevsky Lic. Juan Manuel Cascone
  • 2. 2 Global BI Telefónica S.A. Our plan 43 44 Nov 32 45 46 4733 34 3735 36 38 39 40 41 42 OctSepAgo Business plan activity Written test Topics 5. Media 4. Telco 7. Customer Insight 3. Social media & advertising 2. Digital business models 1. Introduction Activities 1# business modeling 8. Trends #4 Final brief 6. Stock Market Insight #2 & #3: comm & rev stream
  • 3. 4 Global BI Telefónica S.A. Session #7 – Agenda Digital Marketing 1.News (non MECE!) 2.Key concepts recap 3.SEM concepts 4.SEO concepts 5.Case: starting a social media and digital marketing strategy
  • 6. 7 Global BI Telefónica S.A. Session #7 – Agenda Digital Marketing 1.News (non MECE!) 2.Key concepts recap 3.SEM concepts 4.SEO concepts 5.Case: starting a social media and digital marketing strategy
  • 7. 8 Global BI Telefónica S.A. A typical advertising planning (and execution) process P&S target selection and objectives Brief definition Media planning Pre tests & production Post tests and ROI analysis •Definition of the target trough appropiate segmentation (age, income, geography, etc) •Definition of generic and specific objectives (ROI Later) •Briefs and insighs to be handled to creativity •Media selection •Investment guideline definition •Schedule and events •Pre-test with consumers •Production •Post-test research •ROI analysis Objectives Creativity Live! •Brand awareness •Education •Engagement / Loyalty •Call-to-action
  • 8. 9 Global BI Telefónica S.A. A typical advertising planning (and execution) process P&S target selection and objectives Brief definition Media planning Pre tests & production Post tests and ROI analysis •Definition of the target trough appropiate segmentation (age, income, geography, etc) •Definition of generic and specific objectives (ROI Later) •Briefs and insighs to be handled to creativity •Media selection •Investment guideline definition •Schedule and events •Pre-test with consumers •Production •Post-test research •ROI analysis Objectives Creativity Live! •Brand awareness •Education •Engagement / Loyalty •Call-to-action
  • 9. 10 Global BI Telefónica S.A. SEM vs. SEO (google search page) SEM (“paid”) SEO (“free”)
  • 10. 11 Global BI Telefónica S.A. Session #7 – Agenda Digital Marketing 1.News (non MECE!) 2.Key concepts recap 3.SEM concepts 4.SEO concepts 5.Case: starting a social media and digital marketing strategy
  • 11. 12 Global BI Telefónica S.A. Search Engine Marketing: why search engines matters in digital marketing Any Brick & Mortar retail communication / walk in strategy is about… Location Outbound Inbound
  • 12. 13 Global BI Telefónica S.A. Search Engine Marketing: why search engines matters in digital marketing ...Any digital company or company using digital communication needs to adapt to a different paradigm... Location: Search engine non-organic (SEM) Social Media strategy (and not only) Organic search engine (SEO)
  • 13. 14 Global BI Telefónica S.A. We will analyze two sets of digital communication investments 1.Social Media (Adwords, Facebook, Twitter, etc) 2.Link building
  • 14. 15 Global BI Telefónica S.A. Keywords auction basic concepts (1)
  • 15. 16 Global BI Telefónica S.A. Keywords auction basic concepts (2)
  • 16. 17 Global BI Telefónica S.A. Keywords auction basic concepts (3) http://visual.ly/node/14962 CTR CPM
  • 17. 18 Global BI Telefónica S.A. It’s not only about Google Adwords (1)
  • 18. 19 Global BI Telefónica S.A. It’s not only about Google Adwords (2) http://www.nytimes.com/2013/09/17/technology/for-twitter-key-to-revenue-is- no-longer-ad-simplicity.html?ref=technology&_r=1& Most of Twitter's revenue comes from three types of ads, although it plans to have a more robust advertising offering next year. 1. Promoted Tweets 2. Promoted Trends 3. Promoted accounts
  • 19. 20 Global BI Telefónica S.A. How to develop a link building strategy 1. manual submission 2. competitive link research, 3. links via embedded content, 4. linkbait and viral campaigns, 5. content, tech & API, 6. partnerships, 7. paid links, 8. link reclamation
  • 20. 21 Global BI Telefónica S.A. Session #7 – Agenda Digital Marketing 1.News (non MECE!) 2.Key concepts recap 3.SEM concepts 4.SEO concepts 5.Case: starting a social media and digital marketing strategy
  • 21. 22 Global BI Telefónica S.A. How does a search engine works Source: Google Webmaster Help Youtube Channel http://www.youtube.com/watch?v=KyCYyoGusqs
  • 22. 23 Global BI Telefónica S.A. How does a search engine works? Some key concepts •SE spiders crawl a new / updated site: text, img descriptions, metadata, page titles, urls, etc… And Follow links •Index terms, word frecuency (and semantics) •Relevancy (Page rank)
  • 23. 24 Global BI Telefónica S.A. How does a search engine works? Some key concepts
  • 24. 25 Global BI Telefónica S.A. Traffic and links are key measures to create a nice page rank 1.Content 2.Link Sharing 3.Update 4.Keywords Targeting and relevance partnership New content Relevant words
  • 25. 26 Global BI Telefónica S.A. Traffic and links are key measures to create a nice page rank Source: SEOmoz
  • 26. 27 Global BI Telefónica S.A. The SEO Pyramid Source: SEOmoz
  • 27. 28 Global BI Telefónica S.A. Session #7 – Agenda Digital Marketing 1.News (non MECE!) 2.Key concepts recap 3.SEM concepts 4.SEO concepts 5.Case: starting a social media and digital marketing strategy
  • 28. 29 Global BI Telefónica S.A. Starting a social media and digital marketing communication strategy Using your digital business project, create a first-reduced communication brief 1. Define objectives 2. Select media 3. Define outlines of a website 4. Define general strategy of keyword investment and link strategy You will have 20 minutes to draft ideas, then discuss in class