Hot topics in Consumer Protection: Collection Agencies Webinar

To view this presentation as a webinar (with audio) visit www.cleonet.ca CLEONet is a web site of legal information for community workers and advocates who work with low-income and disadvantaged communities in Ontario.

About our presenter… Margaret Capes, B.A. (Hons.), LL.B., M.Ad.Ed, is Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. She also acts as Review Counsel for Community Legal Services, as an adjunct professor in the clinical law program, and as faculty advisor for Pro Bono Students Canada and the Dispute Resolution Centre, all at the Faculty of Law, University of Western Ontario. She is the former Executive Director of Community Legal Assistance Sarnia.

Hot Topics in Consumer Protection Collection Agencies

Regulating Collection Agencies ,[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Why People Get into Debt ,[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Communication is Key ,[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

What is a Collection Agency? ,[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Exceptions to the Collection Agencies Act ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

When the Collection Agency Comes Knocking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

If the Consumer Disputes the Debt: ,[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Consumer Rights and Prohibited Collection Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Prohibited Collection Practices, Cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Prohibited Collection Practices, Cont. ,[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Collection Agency Harassment ,[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Credit Counselling ,[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Helpful Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

Sample Complaint Letter (Collection Agency) to the Ministry of Small Business and Consumer Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2009, Community Law School (Sarnia-Lambton) Inc.

This webinar was brought to you by CLEONet For more information on collection agencies visit the Consumer Law section of CLEONet at www.cleonet.ca For more legal information webinars visit: http://www.cleonet.ca/legal_education_webinars

Hot topics in Consumer Protection: Collection Agencies Webinar

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