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“HOW TO CHOOSE THE RIGHT
TECHNOLOGY
PARTNER & IMPLEMENT A NEW ATS”
REBECCA
PALMER
LISA SCALES
Content
• PLANNING
• Review
• Prioritisation
• SERVICE PROVIDER SELECTION
• Evaluation
• VALIDATION
• Negotiation
• Implementation
• Measurement
• PITFALLS TO AVOID
• CLOSE & Questions
TO START WITH……WHY?
PLANNING
REVIEW
PRIORITISATION
PRIORITISATION
• ASK the vendor to respond to A WELL LAID OUT
PRE QUALIFICATION QUESTIONNAIRE
• Avoid the trap of omission
• Commit the time TO EVALUATE
NB always give the vendor opportunity to say
“what else” or ROOM FOR THEM TO SUGGEST IDEAS
– MAKE them become advisors NOT SALES PEOPLE
SERVICE PROVIDER SELECTION
EVALUATION
BEFORE MEETING
• HAVE THEY FULLY REVIEWED THE
REQUIREMENTS
• FULLY Understood YOUR NEEDS
• CAN DEMONSTRATE THE SOLUTION TO
CRITICAL NEEDS
ALWAYS GIVE THEM AN “OUT” AT THIS STAGE
EVALUATION
MEETING
• PRESENTATION > BEWARE SALES PITCH!
• LIVE DEMO > MAKE SURE YOU ARE SET UP FOR THEM
TO DO THIS
• ASK SALES PERSON TO PERFORM DIFFERENT TASKS
FROM NORMAL DEMO >THIS WILL tell you A LOT!
• QUESTIONS> DIVIDE IT UP INTO DIFFERENT SECTIONS
VALIDATION
NEGOTIATION – PRICE & SERVICE
IMPLEMENTATION
MEASUREMENT
PITFALLS TO AVOID
THANK YOU

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#FIRMday Manchester 27 Sept 13 How to Choose the Right Tech-ATS Partner, Lisa Scales, Tribepad & Rebecca Palmer, Speedy Services