SlideShare une entreprise Scribd logo
1  sur  21
Télécharger pour lire hors ligne
1
Tools for Public Health Workers
COPING WITH OVERDOSE FATALITIES
2
CONTENTS
EXECUTIVE SUMMARY................................................................................................................................................... 3
INTRODUCTION .................................................................................................................................................................. 4
Frontline Service Providers Need Locally Developed Strategies............................................................... 4
Importance of Agency Preparedness and Leadership.................................................................................... 5
Effects of Responding to an Epidemic................................................................................................................... 5
Trauma and Trauma-Informed Organizations.................................................................................................. 7
TOOLS FOR SERVICE PROVIDERS............................................................................................................................... 8
Overview............................................................................................................................................................................ 8
Five Core Actions ........................................................................................................................................................... 9
Acknowledging the Death.........................................................................................................................................11
Processing Strong Emotions....................................................................................................................................13
Making Connections....................................................................................................................................................16
Grief After an Overdose.............................................................................................................................................18
APPENDIX: Resources Available for Download...................................................................................................20
REFERENCES......................................................................................................................................................................21
TABLE OF CONTENTS
3
The suggested tools and resources herein address the need for agencies to support
frontline service providers following exposure to an overdose fatality. Frontline service
providers may include any staff members that interact directly with populations that are at
greater risk for experiencing overdose. The suggestions throughout the document should
be implemented in keeping with agency-based policies and procedures for staff support.
Introducing these strategies into the workplace can foster greater well-being among those
staff members most vulnerable to trauma and distress.
The goal of these suggestions is to promote well-being in the workplace for those most
vulnerable to trauma, stress and grief. To achieve this, outlined below are principles for
agencies to incorporate into their organization, how to acknowledge death in the moment,
approaches to coping with strong emotions, the importance of building a support system,
and the process of grief.
The primary audience for this resource is staff working in substance use and overdose
prevention programs contracted with the Massachusetts Department of Public Health.
The appendix offers helpful resources for review. Agencies may benefit from researching
resources in addition to those provided in this document to meet unique staff needs.
Acknowledgements
Thank you to all the individuals who contributed to this report. Thank you to all the front-
line program staff who are working to save lives.
The author of this document, Franklin J. Cook of Unified Community Solutions, can be
contacted at franklin@unifiedcommunities.com.
EXECUTIVE SUMMARY
4
Frontline Service Providers Need Locally Developed
Strategies
Frontline service providers in Massachusetts are exposed to thousands of overdoses each
year,1 which is causing some workers to suffer from significant distress, grief, and/or
trauma in the aftermath of deaths among the people they serve. The tools and resources in
this document are for the benefit of workers delivering prevention, treatment, harm
reduction, or other social welfare or health services directly to people who are actively
using drugs and are at high risk of dying by an overdose. The focus of the suggestions
outlined is on helping providers cope with the effects of fatalities from the opioid epidemic.
Services throughout Massachusetts are delivered by a variety of agencies with different
organizational structures and capacities for supporting their staff, and the suggested tools
are designed as a starting place for the local development of customized procedures,
programs, and policies that can be applied in response to circumstances commonly faced in
local settings. The footnotes and other references point to expert sources and authoritative
information to help develop and deliver support for frontline providers who are exposed to
overdose fatalities (all resources referenced that are available online for download are also
listed in Appendix A).
For a comprehensive guide written from a clinical perspective on service providers’ needs
after a fatality, see Clinical Response Following Opioid Overdose: A Guide for Managers at
bit.ly/oasasguide. The document—from the New York Office of Alcoholism and Substance
Abuse Services (OASAS)—also includes information on topics such as assisting clients and
family members after a death.
1 In 2017, there were nearly 2,000 opioid overdose fatalities (MDPH, February 2018) and about 20,000
rescues (usually involving the administration of naloxone, or Narcan) (MDPH, May 2018), the combination of
which represents the total number of life-or-death situations that occur.
INTRODUCTION
5
Importance of Agency Preparedness and Leadership
Agencies routinely respond to the trauma and distress of clients, and it is important to
recognize that responding to the needs of staff that are exposed to trauma and distress is a
separate issue that requires specialized attention from agency leadership. That specialized
attention to effectively support service providers can be guided by the same principles of
trauma-informed care that are employed on behalf of clients,2 such as those addressing
compassion fatigue, secondary traumatic stress, and vicarious trauma.
Below are organizational actions that can provide a foundation for helping staff:
• Assess your organization’s preparedness. Numerous assessment tools are available for
trauma-informed care,3 but agencies should consider using a tool such as the Vicarious
Trauma Organizational Readiness Guide4 because it focuses on the needs of staff rather
than on the needs of clients.
• Clearly establish helping staff cope with the aftermath of overdose fatalities as an
organizational objective.
• Instill in organizational culture recognition of staff reactions to trauma and distress as
normal; establish staff’s exposure to trauma and stress as a normal topic of discussion;
and encourage colleague-to-colleague support for issues related to trauma and stress.
• Ensure that staff are assigned reasonable caseloads and workloads and that concerns
about adequate client resources are addressed.
• Include instruction and practice focused on traumatic stress and self-care in all
professional development activities.
• Provide relationally based, trauma-informed clinical supervision with sufficient
regularity to meet staff needs (see Clinical Supervision on page 15 and footnote 9).
• Engage staff meaningfully in organizational planning, development, and quality
assurance for all client services.
• Acclimate frontline service providers to the nature of the epidemic and the reality that
they may be exposed to deaths during their work—beginning during hiring practices
and continuing through ongoing training and support.
• Recognize that public concern about the epidemic is marginal because overdose deaths
are stigmatized and validate for staff the magnitude of the epidemic and the effects of
stigma on them (in other words, buffer how stigma marginalizes and isolates them).
• Implement a protocol based on current best practices for rescuing someone who has
overdosed, including a quality assurance process that involves staff in determining that
they are doing all that reasonably can be done to respond effectively to life-or-death
situations to which they are exposed.
2 TIP 57: Trauma-Informed Care in Behavioral Health Services contains details about best practices and
program implementation, as well as a literature review. It is available from SAMHSA at bit.ly/trauma57.
3 An example is the “Trauma-Informed Organizational Self-Assessment” from the Trauma-Informed Care
Project, available at bit.ly/TICassess.
4 A version customized for victim services organizations (which could be readily adapted for other agencies)
is available at bit.ly/vtorgreadiness. The guide is part of the Vicarious Trauma Toolkit from the U.S.
Department of Justice, Office for Victims of Crime, available at vtt.ovc.ojp.gov.
6
Effects of Responding to an Epidemic
Because the number of deaths from opioid overdoses truly represent an epidemic, several
overarching ideas can be helpful in responding to providers’ distress.
First, service providers’ experiences of loss potentially exist in two domains, both as
individual losses and as part of the larger epidemic. Helpers will be affected by the death of
the individual person who died, based on their relationship and the role they played in
helping the person. In addition, they will be affected by how this death resonates with them
as being part of the ongoing loss of life in the context of the epidemic. Keeping this general
idea in mind is essential in all supportive interactions because people are likely to have
needs around grief, trauma, or distress in both domains.
Second, the fatalities that are occurring as part of the epidemic have the potential to cause
distress similar to what is faced by workers responding to natural disasters and other
catastrophes that result in mass casualties. The casualties from the epidemic are happening
one at a time over a span of time instead of during a single disaster incident, but the high
number of inter-related deaths (see footnote 1) can take a collective toll on service
providers.5
5 It is beyond the scope of this document to address issues related to responding to the larger epidemic, but
resources such as “Tips for Disaster Responders: Preventing and Managing Stress” (available from SAMHSA at
bit.ly/responderstress) provide practical examples of disaster response practices.
7
Trauma and Trauma-Informed Organizations
Exposure to trauma
Following exposure to traumatic event(s), most individuals experience temporary
preoccupation and some involuntary intrusive memories. Repetitious replaying of painful
memories functions to modify the response to the trauma, resulting in a gradual increase in
tolerance. With time, most people achieve health by integration and acceptance of the
traumatic experience through this repetition, but others develop patterns of hyperarousal,
avoidance, and entrenched emotional distress, including behaviors requiring professional
assistance.
Trauma-informed organizations
Trauma-informed organizations focus on strategies that aim to develop and strengthen a
trauma-informed culture in harm reduction and social services settings (see footnote 2).
Examples of the strategies used include organizational assessment in trauma-informed
care (see footnote 3), screening, and creation of a peer support environment. Attention to
the workforce is essential and creating a trauma-informed organization is a fluid, ongoing
process that has no completion date. Staff and supervisors should be aware that
demographics of the population being served change across time, as do the drugs being
used and the experience of overdose, including the specific types of trauma to which people
are exposed. In addition, it is important to understand the following:
• An individual’s reaction to emotional trauma is complex and can be hard to predict.
• A person’s age, past exposure to trauma, current and available social supports, culture,
family, mental health history, and general emotional functioning are among the
variables that affect responses to trauma.
• Other factors include the individual’s emotional and physical proximity to actual
danger, degree of perceived personal control, and the length of exposure to trauma.
• The reaction of others to the trauma and the source of the trauma also impact individual
responses.
Referral to Professional Help
Support from tools and resources such as those outlined in this
document may be inadequate by themselves. Staff who
experience acute and/or ongoing challenges with their work or
whose response to work-related incidents is extreme or
continues to be troublesome may need immediate professional
attention and should be referred to the agency EAP or
community resources for assistance.
8
OVERVIEW
The key aspects of responding to people’s needs in the immediate aftermath of a fatality are
listed below and then covered one-by-one in detail:
• Five core actions
• Acknowledging the death
• Processing strong emotions
• Making connections
• Grief after an overdose
Of course, coping with the aftermath of a fatality is not a linear, step-by-step process, and in
fact, in the first minutes, hours, and days after a death, all of these issues overlap, repeat
themselves, and play off of one another—so they must be addressed dynamically and
fluidly.
In addition, the need for service providers on the scene to deal with the practical demands
of an unfolding situation must be balanced against their need to cope with their own
reactions to the impact of what has happened. It is essential that supporting helpers be a
both/and proposition—not either/or—as issues such as those listed below demand
attention:
• Taking care of vital job duties, including the urgent needs of clients
• Restoring order or cleaning up the scene, for example, after a resuscitation attempt
• Managing the crowd, including news media
• Informing others who have a need to know about the fatality
TOOLS FOR SERVICE PROVIDERS
9
Five Core Actions
1. Promote safety
2. Promote calm
3. Promote connectedness
4. Promote hope
5. Promote self-efficacy
Five Core Actions
When preparing for, engaging in, or following up on issues related to the aftermath of a death,
consider how these actions can be applied in the circumstances you face on behalf of the people
you serve. Studies show that the following five core actions (Hobfoll et al., 2007) can be helpful
to people who have been exposed to a traumatic event that involves loss of life:
Activities to promote safety
• Ensure that there is a safe space for them to be.
• Communicate and demonstrate your interest in their safety.
• Focus on basic needs (food, water, sleep, comfort, shelter, medical attention).
• Advise them on the risks of using alcohol, drugs, etc. to cope with distress.
• Protect their privacy (including from the media).
• Respond decisively to distress or danger (e.g., harm to self or others).
Activities to promote calm
• Be calm yourself (and compassionate, nonjudgmental).
• Dispense only information that you know is accurate.
• Listen with patience to whatever they want to share.
• Let them choose the pace and extent of talking about the death (if at all).
• Normalize intense emotions, troublesome thoughts, etc.
• Suggest calming practices (see “Coping Tools,” below).
Activities to promote connectedness
• Remember that your sincere attentiveness to them strengthens connectedness.
• Create opportunities for peers who have had similar experiences to be together.
• Encourage them to be in touch with key supportive people (family, friends, clergy, etc.).
• Give them “permission” to avoid unhelpful people and situations.
• Help them get professional support if they need it (see “Making Connections,” below).
10
Activities to promote hope
• Express hopefulness in practical terms:
○ "As hard as this is, I believe we're doing a good job."
○ "I just believe in helping the next person if we can."
• Avoid platitudes ("This too shall pass) and predictions ("The situation is going to get
better").
• Reinforce their gains, strengths, assets.
• Affirm that recovering from this distress is possible.
• If it is appropriate, say something about why you do the work you do, and invite them to
share their reasons for doing the work.
Activities to promote self-efficacy
• Engage them in decisions, planning, taking action.
• Focus on the immediate next step.
• Encourage small, achievable, incremental steps.
• Don’t over-manage the situation.
• Understand their needs from their point of view (don’t assume).
• Avoid being critical.
11
Acknowledging the Death
Exposure to fatalities
Service providers may experience a fatality at any time, which highlights the need to be
attuned to the reality that confronting death is part of working on the front lines of the
epidemic. For some people, this is a purely mental exercise, but for many, there is a
spiritual element to being aware of the constant possibility of a fatality. Here are some of
the ways that exposure to someone’s death may occur:
• A person dying during a rescue attempt in which staff is directly involved6.
• Staff being informed by law enforcement or other officials that someone has died.
• Staff being told of a person’s death (soon after the death or some period of time
afterward) by a client, family member, or other source .
• Staff learning of a person’s death when they resupply someone with naloxone
• A death being reported in the media or social media.
• Staff experiencing a death in their family, among their acquaintances or friends, and in
their community.
The Pause
Regardless of how exposure to a fatality happens, it is essential to acknowledge or
announce the death with seriousness and respect—and to recognize the human dimension
of the loss of life that has occurred. It is recommended that you consider the components of
a practice called The Pause in developing procedures for how a death is acknowledged
when someone dies in the workplace or how it is announced when a death occurs
elsewhere. Components of The Pause to consider:7
• Stop for a moment and intentionally create a space for service providers to
acknowledge that the person has died.
• Through affirmation, silence, and/or other respectful means, honor the person who
died, the life they led, and the people they touched.
• Express gratitude for the efforts that were made to help the person and to prevent the
death.
The deceased’s body
In some cases where the deceased’s body is at the scene—for example, with an
unsuccessful resuscitation attempt or the discovery of a person who has died—the body
not being handled properly has been an issue. This is ultimately under the purview of
6 This document primarily addresses responding to a fatality that occurs during a staff-involved resuscitation
attempt, but everything covered herein can be modified for responding to any of the scenarios in this list.
7 For more information about The Pause, please see the description at bit.ly/deathpause and view the short
video by its creator, nurse Jonathan Bartels, at bit.ly/pausebartels. Depending on your workplace
environment, The Pause may be expanded to include making space for people to respond to the personal or
emotional weight of what has happened, but that may be better left for a time beyond when the death is
acknowledged, as is outlined below in the section “Open dialogue.”
12
emergency medical services and law enforcement, but frontline service providers may
benefit from the affirmation of a few basic principles:
• The body of a deceased person should be treated with dignity and respect.
• It should be handled gently and with solemnity.
• It should be shielded from public view.
• The deceased person’s belongings should be properly accounted for.
• Family members’ need to view the body and take part in its disposition should be
accommodated.
13
Processing Strong Emotions
Normalize reactions
It is very important to convey the fact that it is normal to experience strong emotions in
response to being exposed to a sudden death. You can discuss potential reactions in
advance, for example, by pointing out that it can feel traumatic to be involved in or to
witness a resuscitation attempt, especially when the outcome is that the person dies.
Another natural—albeit distressful—aspect of coping with a fatality is having an empathic
response to the shock, trauma, and grief other people are experiencing as the situation
unfolds.
Coping tools
Here are some helpful approaches to processing strong emotions that feel overwhelming,
which staff can be aware of in preparation for the eventuality of a death occurring:
• Step away from the scene:
○ Do this literally by physically going to a safe space.
○ “Stepping away” can create a sense of safety and calm even if:
▪ You are able only to step back a short distance to remove yourself from
the immediacy of the scene
▪ You must step away only “in your mind” by moving your mental focus
away from the intensity of the troubling scene
• Practice grounding or self-soothing techniques:
○ Breathing mindfully: Take three or four deep and deliberate breaths while
concentrating on the awareness in your body that you are breathing (as air
moves in and out, notice your chest and abdomen rising and falling).
○ Scanning your body:
The Body Scan
Sit in a chair, relax and be still
↓
Begin at the soles of your feet, take notice, and say to yourself, “I notice
the soles of my feet touching the floor.”
↓
Move your attention slowly up your body, taking notice at each stop
along the way and saying to yourself things like:
“I notice my butt sitting on the chair” … “I notice my back being
supported” … “I notice my arms at my sides and my hands in my lap” …
“I notice my chest moving with each breath” … “I notice the
temperature of the air on my face” … “I notice the weight of my head” …
14
○ Visualizing a safe place:
▪ Close your eyes.
▪ Visualize a place, real or imagined, that is guaranteed to be a safe place
for you.
▪ Relax your body—and focus on keeping the scene in your “mind’s eye.”
▪ Immerse yourself in being present in that place (imagine seeing, hearing,
touching, smelling, tasting).
▪ Stay in the scene for 5 or 10 minutes, relaxing your body as you picture it.
▪ Slowly end the visualization.
• Practicing affirmative self-talk:
• Talking about it.
○ It can be calming to talk one-on-one in a safe space with a trusted person.
○ Exercise your power to choose whether you want to share your thoughts and
feelings based on whether someone is available who can focus on listening to
you and supporting you.
Open dialogue
The effects of being exposed to fatalities should be a welcome and well-supported topic of
discussion throughout your workplace culture. Whether sharing takes place in one-on-one
conversations or among small groups of peers, whether it is informal or is a structured part
of a meeting agenda, and whether supervisors are involved or not, opportunities for staff to
discuss their experiences openly can be extremely helpful. Consider the following as you
promote and support dialogue about grief, trauma, and loss:
“Of course I feel
distraught: A
person just died.”
“It is OK to feel as
distressed as I feel:
I am OK.”
“This intensity will
subside: I am
making it through
this.”
“I am doing my
best, and it is
good enough.”
“This is part of my
work. My work has
real purpose and
meaning.”
“This is awful, but
it is a reality that
this does happen.”
15
• An essential requirement for all conversation is a safe space where people’s
vulnerability, privacy, and confidentiality are protected.
• It is important to dispense only accurate factual information about any individual
incident and about the epidemic overall.
• People should not be put in a position where they feel compelled to share about their
feelings or experiences.
• The role of listeners, yourself included, should be primarily to listen—not to make
judgments, give advice, or elicit details about what happened.
• Questions or guided facilitation may be appropriate if they focus generally on issues
such as:
○ What meaning people’s experiences hold for them
○ How their experiences are shaped by their motivation or purpose for doing the
work they do
• People should be validated for sharing all aspects of how they are doing, so they don’t
feel confined to sharing only “positive” information: for example, they should be
welcomed to talk about:
○ What is helping them cope and what they feel unable to cope with
○ What gives them hope and what they feel hopeless about
• Peer-to-peer support focused on coping with grief, trauma, and loss has high value so
consider:
○ Dedicated time set aside for small group sharing on topics related to grief, loss,
and trauma
○ A buddy system that pairs individuals with a partner for mutual help. Partners
should focus on actions such as:
▪ Listening to each other's experiences
▪ Understanding each other's perspective
▪ Helping each other speak up about needs and limitations
▪ Encouraging each other with self-care and stress relief
▪ Recognizing challenges and accomplishments
▪ Acknowledging tough situations and the need for help
Clinical Supervision8
• As per DPH regulations and RFR requirements, all program staff are expected to receive
clinical supervision at a frequency consistent with their needs and work
responsibilities. All programs must follow this requirement.
• Clinical supervisors are selected or adjusted based on an assessment of needs,
qualifications, and fit with the workforce (with workers engaged in the decision).
• Confirming the capacity to provide back-up, on-call clinical support and/or supervision
is expected of MDPH licensed and funded programs if clinical supervision is needed
outside of scheduled sessions.
8 Supervision practices and policies can be strengthened by ensuring that they are guided by vicarious-
trauma-informed principles of care. It is highly recommended that people delivering clinical supervision view
the free online webinar Trauma-Informed Supervision: What They Didn’t Teach Us in Graduate School,
available at bit.ly/TIsupervision. See additional guidance based on best practices in “Guidelines for a
Vicarious Trauma-Informed Organization: Supervision,” available at bit.ly/VTsupervision.
16
Making Connections
Beyond initial reactions9
After people’s immediate reactions have been supported, ongoing dialogue and a
commitment to helping providers cope with grief, trauma and distress from fatalities
provide the foundation for addressing providers’ ongoing needs.10
Questions such as the following should be explored:
What professional support might be helpful?
○ Extra clinical supervision?
○ Counseling?
○ Religious or spiritual support?
○ Other resources specifically linked to people’s needs?
Are there obstacles to getting professional assistance?
○ People wanting to handle it themselves?
○ Not knowing of a referral to a specific resource that might be helpful?
○ Not believing that counseling is effective?
○ Practical issues such as access, cost, etc.?
○ Being affected by stigma about getting help?
Are there adjustments needed in people’s work situation?
○ Assistance from other colleagues?
○ Reassignment from stressful tasks?
○ Help prioritizing tasks?
○ Time off?
Does anyone need help regarding their own substance use and recovery?
○ What counseling, peer help, or other support is available?
○ Is relapse prevention needed?
○ Is support needed because of family members who are actively using?
What about memorializing the deceased person?
○ Can staff who want to attend the funeral be accommodated?
○ Does your workplace maintain memorial activities for clients?
9 For a comprehensive guide written from a clinical perspective on service providers’ needs after a fatality,
see Clinical Response Following Opioid Overdose: A Guide for Managers at bit.ly/oasasguide. The document—
from the New York Office of Alcoholism and Substance Abuse Services (OASAS)—also includes information
on topics such as assisting clients and family members after a death.
10 An understanding of the signs and symptoms of vicarious traumatization can help you be aware of people’s
needs. An overview of indicators—based on changes in people’s behavior, interpersonal interactions,
personal values and beliefs, and job performance—is available from the American Counseling Association at
bit.ly/VTsigns.
17
High anxiety
Anger
Fear
Substance use
Shame
Feeling overwhelmed
Negative worldview
Changes in personal
relationships
Self-help matters
Engaging in self-help activities can be very empowering to people who are distressed, and
it is recommended that staff be encouraged to use the suggestions contained in the
following two excellent resources:
• “Tips for Adults after Disasters”
(Psychological First Aid Field Operations
Guide): This handout, from the
Psychological First Aid Manual, outlines
self-help responses to issues such as:
• Menu of tools from PTSD Coach Online
(PTSD Coach Online): These interactive,
user-friendly tools from the VA’s National
Center for PTSD can be used to help
people with reactions to any kind of distress:
Self-care is fundamental
A commitment to ongoing self-care provides a foundation for using the tools and resources
outlined in this document, which are focused on responding to the immediate aftermath of
a fatality. To address self-care as an ongoing priority, it is highly recommended that you
consider using a tool such as Developing Your Self-Care Plan (bit.ly/doselfcare), which
provides excellent information on the topic, as well as step-by-step guidance and practical
worksheets.
Be in the moment
Deal with trauma reminders
Identify your values and goals
Relax through breathing
Relax your body
Change feelings by changing thoughts
Change how you think about sleep
Change negative thinking patterns
Learn to be assertive
Learn to problem solve
Notice your thoughts and feelings
Plan something enjoyable
Relax through visualization
Weigh the pros and cons
Write to reflect
18
Key Emotions
Shock
Disbelief
Confusion
Anger
Shame
Guilt
Hopelessness
Unfairness
Fear
Blame
Relief
Abandonment
Numbness
Rejection
Failure
Helplessness
Tasks of Grief
Facing the reality of the loss
Coping with the pain of grief
Living in a world without the deceased
Engaging in the next phase of life
Exploring enduring connections with the
deceased
Grief After an Overdose
Here is a summary of important issues related to
grief after an overdose that can help inform
assistance offered to bereaved people.11
Grief in general
Grief involves several tasks, but they do not unfold
in any particular order, and every person will
experience grief in their own way over the course
of their lifetime. The tasks of grief (adapted from
Worden, 2009):
Key questions
After someone dies from substance use overdose,
the answers to three commonly asked questions
may contribute to survivors’ experiences of grief:
• “Why did this person die from substance
use?”
• “Did the person intend to die?”
• “Was the death preventable?”
Key emotions
A death from substance use can cause survivors to
experience troublesome thoughts and strong
feelings such as:
Key factors
Other factors that come into play when someone
dies from substance use may have a profound
impact on the bereaved:
• Stigma: Negative judgments about the character of people affected by substance use can
cause survivors to be mistreated or isolated.
• Disenfranchised grief: Survivors’ grief can be treated as insignificant because, for
example, the deceased’s behavior is seen as contributing to their death.
• Trauma: Survivors may experience trauma from being involved in situations ranging
from taking part in a resuscitation attempt to being exposed to media coverage of the
death.
11 This information is from the handout “Coping with Grief from a Substance-Use Death,” available at
bit.ly/sadodprimer.
19
Influence of substance use
Even before the death, coping with substance use may begin to influence what happens to
the bereaved after the death occurs:
• Dynamics of addiction: Relationships can be affected by shifting roles, crises, intense
emotions, a negative world view, unmanageability, etc.
• Caregiver effects: Caring for a person at risk of overdose can affect caregivers similarly
to how caring for the terminally ill affects them.
• Ambiguous loss: Sometimes, a person using substances is utterly absent psychologically
in a way that resembles an actual death.
20
APPENDIX: RESOURCES AVAILABLE FOR DOWNLOAD
In preparing this document, the resources listed below were identified as being among the
most helpful and authoritative tools and references available on the topics covered. Each
resource is available as a free download at the Bitlink listed.
● Clinical Response Following Opioid Overdose: A Guide for Managers, from the New
York Office of Alcoholism and Substance Abuse Services (OASAS): bit.ly/oasasguide.
● “Coping with Grief from a Substance-Use Death,” from SADOD (Support After a
Death by Overdose): bit.ly/sadodprimer.
● “Guidelines for a Vicarious Trauma-Informed Organization: Supervision,” from the
Vicarious Trauma Toolkit, U.S. Department of Justice, Office for Victims of Crime:
bit.ly/VTsupervision
● Developing Your Self-Care Plan, from the University at Buffalo School of Social Work:
bit.ly/doselfcare
● The Pause: See bit.ly/deathpause and bit.ly/pausebartels
● PTSD Coach Online, from the VA’s National Center for PTSD: bit.ly/tools4ptsd
● “Tips for Adults after Disasters,” from the Psychological First Aid Manual:
bit.ly/pfatipsadults
● “Tips for Disaster Responders: Preventing and Managing Stress,” from SAMHSA
(Substance Abuse and Mental Health Services Administration):
bit.ly/responderstress
● Trauma-Informed Care in Behavioral Health Services - TIP 57, from SAMHSA
(Substance Abuse and Mental Health Services Administration): bit.ly/trauma57.
● “Trauma-Informed Organizational Self-Assessment,” from the Trauma-Informed
Care Project: bit.ly/TICassess
● Trauma-Informed Supervision: What They Didn’t Teach Us in Graduate School, from
Relias and the National Council for Behavioral Health: bit.ly/TIsupervision
● “Vicarious Trauma,” from the American Counseling Association: bit.ly/VTsigns
● Vicarious Trauma Organizational Readiness Guide, from the Vicarious Trauma
Toolkit, U.S. Department of Justice, Office for Victims of Crime: bit.ly/vtorgreadiness
21
REFERENCES
Hobfoll, S. E., Watson, P., Bell, C. C., Bryant, R. A., Brymer, M. J., Friedman, M. J., … Ursano.
(2007). Five essential elements of immediate and mid-term mass trauma intervention:
Empirical evidence. Psychiatry 70(4), 283–315.
Massachusetts Department of Public Health. February 2018. Data brief: Opioid-related
overdose deaths among Massachusetts residents. Retrieved from bit.ly/oddeaths201617
Massachusetts Department of Public Health. May 2018. MA opioid-related EMS incidents
2013-2017. Retrieved from bit.ly/EMS201317
Worden, J. W. (2009). Grief counseling and grief therapy: A handbook for the mental health
practitioner. New York, NY: Springer Publishing.

Contenu connexe

Tendances

Clinicians Toolkit NSW Health
Clinicians Toolkit NSW HealthClinicians Toolkit NSW Health
Clinicians Toolkit NSW HealthRob Carruthers
 
Business Intellignece for Healthcare Organizations
Business Intellignece for  Healthcare OrganizationsBusiness Intellignece for  Healthcare Organizations
Business Intellignece for Healthcare OrganizationsSankar Annamalai
 
IBM's Healthcare 2015: Win Win Or Lose Lose?
IBM's Healthcare 2015: Win Win Or Lose Lose?IBM's Healthcare 2015: Win Win Or Lose Lose?
IBM's Healthcare 2015: Win Win Or Lose Lose?Theodore Kinni
 
Final Pocahontas Memorial Hospital Clinic Report
Final Pocahontas Memorial Hospital Clinic ReportFinal Pocahontas Memorial Hospital Clinic Report
Final Pocahontas Memorial Hospital Clinic ReportChelsey Bertram MHA
 
Addressing Medical Necessity Denials and Recoupments
Addressing Medical Necessity Denials and RecoupmentsAddressing Medical Necessity Denials and Recoupments
Addressing Medical Necessity Denials and RecoupmentsPYA, P.C.
 
The Evolution of Physician Group from Patient Centric Medical Homes
The Evolution of Physician Group from Patient Centric Medical HomesThe Evolution of Physician Group from Patient Centric Medical Homes
The Evolution of Physician Group from Patient Centric Medical HomesVitreosHealth
 
Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Paul Grundy
 
Accountable Care Organization (ACO) Management Tools - FAQ
Accountable Care Organization (ACO) Management Tools - FAQAccountable Care Organization (ACO) Management Tools - FAQ
Accountable Care Organization (ACO) Management Tools - FAQAlan Gilbert, MPA, FHIMSS
 
TASP White Paper Monitoring the CAP
TASP White Paper Monitoring the CAPTASP White Paper Monitoring the CAP
TASP White Paper Monitoring the CAPWill Cohen
 
Aggression in health_web (1)
Aggression in health_web (1)Aggression in health_web (1)
Aggression in health_web (1)mario samachetty
 

Tendances (14)

Clinicians Toolkit NSW Health
Clinicians Toolkit NSW HealthClinicians Toolkit NSW Health
Clinicians Toolkit NSW Health
 
Business Intellignece for Healthcare Organizations
Business Intellignece for  Healthcare OrganizationsBusiness Intellignece for  Healthcare Organizations
Business Intellignece for Healthcare Organizations
 
Lean Transformation in Healthcare White Paper
Lean Transformation in Healthcare White PaperLean Transformation in Healthcare White Paper
Lean Transformation in Healthcare White Paper
 
IBM's Healthcare 2015: Win Win Or Lose Lose?
IBM's Healthcare 2015: Win Win Or Lose Lose?IBM's Healthcare 2015: Win Win Or Lose Lose?
IBM's Healthcare 2015: Win Win Or Lose Lose?
 
Final Pocahontas Memorial Hospital Clinic Report
Final Pocahontas Memorial Hospital Clinic ReportFinal Pocahontas Memorial Hospital Clinic Report
Final Pocahontas Memorial Hospital Clinic Report
 
Addressing Medical Necessity Denials and Recoupments
Addressing Medical Necessity Denials and RecoupmentsAddressing Medical Necessity Denials and Recoupments
Addressing Medical Necessity Denials and Recoupments
 
The Evolution of Physician Group from Patient Centric Medical Homes
The Evolution of Physician Group from Patient Centric Medical HomesThe Evolution of Physician Group from Patient Centric Medical Homes
The Evolution of Physician Group from Patient Centric Medical Homes
 
Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]
 
Accountable Care Organization (ACO) Management Tools - FAQ
Accountable Care Organization (ACO) Management Tools - FAQAccountable Care Organization (ACO) Management Tools - FAQ
Accountable Care Organization (ACO) Management Tools - FAQ
 
HCCA Compliance Today-2015-01-Wallace
HCCA Compliance Today-2015-01-WallaceHCCA Compliance Today-2015-01-Wallace
HCCA Compliance Today-2015-01-Wallace
 
TASP White Paper Monitoring the CAP
TASP White Paper Monitoring the CAPTASP White Paper Monitoring the CAP
TASP White Paper Monitoring the CAP
 
Aggression in health_web (1)
Aggression in health_web (1)Aggression in health_web (1)
Aggression in health_web (1)
 
Pleasing Patients through Coordination of Services
Pleasing Patients through Coordination of ServicesPleasing Patients through Coordination of Services
Pleasing Patients through Coordination of Services
 
PWR Clinical Trial Tech Bulletin
PWR Clinical Trial Tech BulletinPWR Clinical Trial Tech Bulletin
PWR Clinical Trial Tech Bulletin
 

Similaire à Coping with Overdose Fatalities: Tools for Public Health Workers

Evaluating and Improving A Compliance Program Enclose
Evaluating and Improving A Compliance Program  EncloseEvaluating and Improving A Compliance Program  Enclose
Evaluating and Improving A Compliance Program EncloseBetseyCalderon89
 
HLT 308V GCU Week 3 Patient Self Determination and Patient.docx
HLT 308V GCU Week 3 Patient Self Determination and Patient.docxHLT 308V GCU Week 3 Patient Self Determination and Patient.docx
HLT 308V GCU Week 3 Patient Self Determination and Patient.docxbkbk37
 
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docx
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docxAssignment 1 Legal Aspects of U.S. Health Care System Administrat.docx
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docxbraycarissa250
 
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docx
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docxRunning Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docx
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docxtoltonkendal
 
1. IntroductionImpact Analysis1.1 What is the change impact a.docx
1. IntroductionImpact Analysis1.1 What is the change impact a.docx1. IntroductionImpact Analysis1.1 What is the change impact a.docx
1. IntroductionImpact Analysis1.1 What is the change impact a.docxjackiewalcutt
 
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docx
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docxHLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docx
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docxbkbk37
 
carecoordinationreportfinal2
carecoordinationreportfinal2carecoordinationreportfinal2
carecoordinationreportfinal2Steven Hefter
 
1 week 6 assignment ebp change process form ace star model
1 week 6 assignment  ebp change process form ace star model 1 week 6 assignment  ebp change process form ace star model
1 week 6 assignment ebp change process form ace star model SUKHI5
 
Engaging Health Care Volunteers to Pursue the Triple Aim-v2
Engaging Health Care Volunteers to Pursue the Triple Aim-v2Engaging Health Care Volunteers to Pursue the Triple Aim-v2
Engaging Health Care Volunteers to Pursue the Triple Aim-v2Matt Thomas
 
Crisis Services Task Force Work Plan (August 2015)
Crisis Services Task Force Work Plan (August 2015) Crisis Services Task Force Work Plan (August 2015)
Crisis Services Task Force Work Plan (August 2015) David Covington
 
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.ppt
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.pptPPT-UEU-Fisioterapi-Disaster-Pertemuan-6.ppt
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.pptnikentriwiyandari
 
Making sense of social prescribing 2017
Making sense of social prescribing 2017Making sense of social prescribing 2017
Making sense of social prescribing 2017NHS England
 
Pandemic planning and implementation for business resiliency
Pandemic planning and implementation for business resiliencyPandemic planning and implementation for business resiliency
Pandemic planning and implementation for business resiliencyLauraToplis
 
Scenario A specialty memory chip manufacturer is located in South.docx
Scenario A specialty memory chip manufacturer is located in South.docxScenario A specialty memory chip manufacturer is located in South.docx
Scenario A specialty memory chip manufacturer is located in South.docxkenjordan97598
 
Ohs paper initial draft for comments 22.05.2011
Ohs paper initial draft for comments 22.05.2011Ohs paper initial draft for comments 22.05.2011
Ohs paper initial draft for comments 22.05.2011World Health Organization
 
The Quality Of Care For Elderly People Given By The Nhs
The Quality Of Care For Elderly People Given By The NhsThe Quality Of Care For Elderly People Given By The Nhs
The Quality Of Care For Elderly People Given By The NhsMary Brown
 
OSHA Guidelines to Preventing Workplace Violence
OSHA Guidelines to Preventing Workplace ViolenceOSHA Guidelines to Preventing Workplace Violence
OSHA Guidelines to Preventing Workplace ViolenceDorlee Michaeli, MBA, LMSW
 
Hitrust csf-assurance-program-requirements-v1 3-final
Hitrust csf-assurance-program-requirements-v1 3-finalHitrust csf-assurance-program-requirements-v1 3-final
Hitrust csf-assurance-program-requirements-v1 3-finalajcob123
 

Similaire à Coping with Overdose Fatalities: Tools for Public Health Workers (20)

Evaluating and Improving A Compliance Program Enclose
Evaluating and Improving A Compliance Program  EncloseEvaluating and Improving A Compliance Program  Enclose
Evaluating and Improving A Compliance Program Enclose
 
HLT 308V GCU Week 3 Patient Self Determination and Patient.docx
HLT 308V GCU Week 3 Patient Self Determination and Patient.docxHLT 308V GCU Week 3 Patient Self Determination and Patient.docx
HLT 308V GCU Week 3 Patient Self Determination and Patient.docx
 
Aggression in health_web
Aggression in health_webAggression in health_web
Aggression in health_web
 
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docx
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docxAssignment 1 Legal Aspects of U.S. Health Care System Administrat.docx
Assignment 1 Legal Aspects of U.S. Health Care System Administrat.docx
 
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docx
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docxRunning Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docx
Running Head QUALITY IMPROVEMENT PLAN 1QUALITY IMPROVEMENT .docx
 
1. IntroductionImpact Analysis1.1 What is the change impact a.docx
1. IntroductionImpact Analysis1.1 What is the change impact a.docx1. IntroductionImpact Analysis1.1 What is the change impact a.docx
1. IntroductionImpact Analysis1.1 What is the change impact a.docx
 
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docx
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docxHLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docx
HLT308V Grand Canyon Week 5 Risk Management Programs Presentation.docx
 
carecoordinationreportfinal2
carecoordinationreportfinal2carecoordinationreportfinal2
carecoordinationreportfinal2
 
1 week 6 assignment ebp change process form ace star model
1 week 6 assignment  ebp change process form ace star model 1 week 6 assignment  ebp change process form ace star model
1 week 6 assignment ebp change process form ace star model
 
Engaging Health Care Volunteers to Pursue the Triple Aim-v2
Engaging Health Care Volunteers to Pursue the Triple Aim-v2Engaging Health Care Volunteers to Pursue the Triple Aim-v2
Engaging Health Care Volunteers to Pursue the Triple Aim-v2
 
Crisis Services Task Force Work Plan (August 2015)
Crisis Services Task Force Work Plan (August 2015) Crisis Services Task Force Work Plan (August 2015)
Crisis Services Task Force Work Plan (August 2015)
 
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.ppt
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.pptPPT-UEU-Fisioterapi-Disaster-Pertemuan-6.ppt
PPT-UEU-Fisioterapi-Disaster-Pertemuan-6.ppt
 
Making sense of social prescribing 2017
Making sense of social prescribing 2017Making sense of social prescribing 2017
Making sense of social prescribing 2017
 
Pandemic planning and implementation for business resiliency
Pandemic planning and implementation for business resiliencyPandemic planning and implementation for business resiliency
Pandemic planning and implementation for business resiliency
 
osha3148
osha3148osha3148
osha3148
 
Scenario A specialty memory chip manufacturer is located in South.docx
Scenario A specialty memory chip manufacturer is located in South.docxScenario A specialty memory chip manufacturer is located in South.docx
Scenario A specialty memory chip manufacturer is located in South.docx
 
Ohs paper initial draft for comments 22.05.2011
Ohs paper initial draft for comments 22.05.2011Ohs paper initial draft for comments 22.05.2011
Ohs paper initial draft for comments 22.05.2011
 
The Quality Of Care For Elderly People Given By The Nhs
The Quality Of Care For Elderly People Given By The NhsThe Quality Of Care For Elderly People Given By The Nhs
The Quality Of Care For Elderly People Given By The Nhs
 
OSHA Guidelines to Preventing Workplace Violence
OSHA Guidelines to Preventing Workplace ViolenceOSHA Guidelines to Preventing Workplace Violence
OSHA Guidelines to Preventing Workplace Violence
 
Hitrust csf-assurance-program-requirements-v1 3-final
Hitrust csf-assurance-program-requirements-v1 3-finalHitrust csf-assurance-program-requirements-v1 3-final
Hitrust csf-assurance-program-requirements-v1 3-final
 

Plus de Franklin Cook

Primer on Grief After a Substance-Use Death
Primer on Grief After a Substance-Use DeathPrimer on Grief After a Substance-Use Death
Primer on Grief After a Substance-Use DeathFranklin Cook
 
Jerry elsie-weyrauch national-strategy-article-2002
Jerry elsie-weyrauch national-strategy-article-2002Jerry elsie-weyrauch national-strategy-article-2002
Jerry elsie-weyrauch national-strategy-article-2002Franklin Cook
 
Enigmatic Nature of Suicide May Answer the Question "Why?"
Enigmatic Nature of Suicide May Answer the Question "Why?"Enigmatic Nature of Suicide May Answer the Question "Why?"
Enigmatic Nature of Suicide May Answer the Question "Why?"Franklin Cook
 
The Pain of Grief Is Connected to Love
The Pain of Grief Is Connected to LoveThe Pain of Grief Is Connected to Love
The Pain of Grief Is Connected to LoveFranklin Cook
 
Ten Commonalities of Suicide
Ten Commonalities of SuicideTen Commonalities of Suicide
Ten Commonalities of SuicideFranklin Cook
 
Summary of Suicide Risk
Summary of Suicide RiskSummary of Suicide Risk
Summary of Suicide RiskFranklin Cook
 
Postvention Guidelines for Professionals: Suicide of a Client
Postvention Guidelines for Professionals: Suicide of a ClientPostvention Guidelines for Professionals: Suicide of a Client
Postvention Guidelines for Professionals: Suicide of a ClientFranklin Cook
 
Safety Planning for Suicide Risk
Safety Planning for Suicide RiskSafety Planning for Suicide Risk
Safety Planning for Suicide RiskFranklin Cook
 
Suicide Prevention Resources in Massachusetts
Suicide Prevention Resources in MassachusettsSuicide Prevention Resources in Massachusetts
Suicide Prevention Resources in MassachusettsFranklin Cook
 
Saving Lives Workshop - References
Saving Lives Workshop - ReferencesSaving Lives Workshop - References
Saving Lives Workshop - ReferencesFranklin Cook
 
Lifeline Handout - 800-273-TALK / My3App
Lifeline Handout - 800-273-TALK / My3AppLifeline Handout - 800-273-TALK / My3App
Lifeline Handout - 800-273-TALK / My3AppFranklin Cook
 
Access to Lethal Means - Step by Step
Access to Lethal Means - Step by StepAccess to Lethal Means - Step by Step
Access to Lethal Means - Step by StepFranklin Cook
 
Facts: Substance Abuse and Suicide (MA version)
Facts: Substance Abuse and Suicide (MA version)Facts: Substance Abuse and Suicide (MA version)
Facts: Substance Abuse and Suicide (MA version)Franklin Cook
 
Counseling on Access to Lethal Means
Counseling on Access to Lethal MeansCounseling on Access to Lethal Means
Counseling on Access to Lethal MeansFranklin Cook
 
Framework for Asking About Suicide
Framework for Asking About SuicideFramework for Asking About Suicide
Framework for Asking About SuicideFranklin Cook
 
Aftermath of Suicide: Research Principles & Priorities
Aftermath of Suicide: Research Principles & PrioritiesAftermath of Suicide: Research Principles & Priorities
Aftermath of Suicide: Research Principles & PrioritiesFranklin Cook
 
Systems Must Include Three Levels of Care for Aftermath of Suicide
Systems Must Include Three Levels of Care for Aftermath of SuicideSystems Must Include Three Levels of Care for Aftermath of Suicide
Systems Must Include Three Levels of Care for Aftermath of SuicideFranklin Cook
 
Resources: Coping with Grief, Trauma, & Distress After a Suicide
Resources: Coping with Grief, Trauma, & Distress After a SuicideResources: Coping with Grief, Trauma, & Distress After a Suicide
Resources: Coping with Grief, Trauma, & Distress After a SuicideFranklin Cook
 
Impact of Suicide on People Exposed to a Fatality
Impact of Suicide on People Exposed to a FatalityImpact of Suicide on People Exposed to a Fatality
Impact of Suicide on People Exposed to a FatalityFranklin Cook
 
The Nature of Suicide Bereavement
The Nature of Suicide BereavementThe Nature of Suicide Bereavement
The Nature of Suicide BereavementFranklin Cook
 

Plus de Franklin Cook (20)

Primer on Grief After a Substance-Use Death
Primer on Grief After a Substance-Use DeathPrimer on Grief After a Substance-Use Death
Primer on Grief After a Substance-Use Death
 
Jerry elsie-weyrauch national-strategy-article-2002
Jerry elsie-weyrauch national-strategy-article-2002Jerry elsie-weyrauch national-strategy-article-2002
Jerry elsie-weyrauch national-strategy-article-2002
 
Enigmatic Nature of Suicide May Answer the Question "Why?"
Enigmatic Nature of Suicide May Answer the Question "Why?"Enigmatic Nature of Suicide May Answer the Question "Why?"
Enigmatic Nature of Suicide May Answer the Question "Why?"
 
The Pain of Grief Is Connected to Love
The Pain of Grief Is Connected to LoveThe Pain of Grief Is Connected to Love
The Pain of Grief Is Connected to Love
 
Ten Commonalities of Suicide
Ten Commonalities of SuicideTen Commonalities of Suicide
Ten Commonalities of Suicide
 
Summary of Suicide Risk
Summary of Suicide RiskSummary of Suicide Risk
Summary of Suicide Risk
 
Postvention Guidelines for Professionals: Suicide of a Client
Postvention Guidelines for Professionals: Suicide of a ClientPostvention Guidelines for Professionals: Suicide of a Client
Postvention Guidelines for Professionals: Suicide of a Client
 
Safety Planning for Suicide Risk
Safety Planning for Suicide RiskSafety Planning for Suicide Risk
Safety Planning for Suicide Risk
 
Suicide Prevention Resources in Massachusetts
Suicide Prevention Resources in MassachusettsSuicide Prevention Resources in Massachusetts
Suicide Prevention Resources in Massachusetts
 
Saving Lives Workshop - References
Saving Lives Workshop - ReferencesSaving Lives Workshop - References
Saving Lives Workshop - References
 
Lifeline Handout - 800-273-TALK / My3App
Lifeline Handout - 800-273-TALK / My3AppLifeline Handout - 800-273-TALK / My3App
Lifeline Handout - 800-273-TALK / My3App
 
Access to Lethal Means - Step by Step
Access to Lethal Means - Step by StepAccess to Lethal Means - Step by Step
Access to Lethal Means - Step by Step
 
Facts: Substance Abuse and Suicide (MA version)
Facts: Substance Abuse and Suicide (MA version)Facts: Substance Abuse and Suicide (MA version)
Facts: Substance Abuse and Suicide (MA version)
 
Counseling on Access to Lethal Means
Counseling on Access to Lethal MeansCounseling on Access to Lethal Means
Counseling on Access to Lethal Means
 
Framework for Asking About Suicide
Framework for Asking About SuicideFramework for Asking About Suicide
Framework for Asking About Suicide
 
Aftermath of Suicide: Research Principles & Priorities
Aftermath of Suicide: Research Principles & PrioritiesAftermath of Suicide: Research Principles & Priorities
Aftermath of Suicide: Research Principles & Priorities
 
Systems Must Include Three Levels of Care for Aftermath of Suicide
Systems Must Include Three Levels of Care for Aftermath of SuicideSystems Must Include Three Levels of Care for Aftermath of Suicide
Systems Must Include Three Levels of Care for Aftermath of Suicide
 
Resources: Coping with Grief, Trauma, & Distress After a Suicide
Resources: Coping with Grief, Trauma, & Distress After a SuicideResources: Coping with Grief, Trauma, & Distress After a Suicide
Resources: Coping with Grief, Trauma, & Distress After a Suicide
 
Impact of Suicide on People Exposed to a Fatality
Impact of Suicide on People Exposed to a FatalityImpact of Suicide on People Exposed to a Fatality
Impact of Suicide on People Exposed to a Fatality
 
The Nature of Suicide Bereavement
The Nature of Suicide BereavementThe Nature of Suicide Bereavement
The Nature of Suicide Bereavement
 

Dernier

Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowSonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowRiya Pathan
 
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersBook Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersnarwatsonia7
 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbaisonalikaur4
 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...Miss joya
 
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...narwatsonia7
 
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort Service
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort ServiceCollege Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort Service
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort ServiceNehru place Escorts
 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Miss joya
 
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment BookingCall Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Bookingnarwatsonia7
 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingNehru place Escorts
 
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls ServiceCall Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Servicesonalikaur4
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptxDr.Nusrat Tariq
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformKweku Zurek
 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Availablenarwatsonia7
 
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service MumbaiLow Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbaisonalikaur4
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Modelssonalikaur4
 
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original PhotosBook Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photosnarwatsonia7
 
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipur
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service JaipurHigh Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipur
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipurparulsinha
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safenarwatsonia7
 

Dernier (20)

Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call NowSonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
Sonagachi Call Girls Services 9907093804 @24x7 High Class Babes Here Call Now
 
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Whitefield Just Call 7001305949 Top Class Call Girl Service Available
 
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbersBook Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
Book Call Girls in Kasavanahalli - 7001305949 with real photos and phone numbers
 
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service MumbaiVIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
VIP Call Girls Mumbai Arpita 9910780858 Independent Escort Service Mumbai
 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
 
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
Call Girls Electronic City Just Call 7001305949 Top Class Call Girl Service A...
 
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort Service
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort ServiceCollege Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort Service
College Call Girls Vyasarpadi Whatsapp 7001305949 Independent Escort Service
 
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
Russian Call Girls in Pune Riya 9907093804 Short 1500 Night 6000 Best call gi...
 
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment BookingCall Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
Call Girl Koramangala | 7001305949 At Low Cost Cash Payment Booking
 
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment BookingCall Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
Call Girls Service Nandiambakkam | 7001305949 At Low Cost Cash Payment Booking
 
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls ServiceCall Girls Thane Just Call 9910780858 Get High Class Call Girls Service
Call Girls Thane Just Call 9910780858 Get High Class Call Girls Service
 
Glomerular Filtration and determinants of glomerular filtration .pptx
Glomerular Filtration and  determinants of glomerular filtration .pptxGlomerular Filtration and  determinants of glomerular filtration .pptx
Glomerular Filtration and determinants of glomerular filtration .pptx
 
See the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy PlatformSee the 2,456 pharmacies on the National E-Pharmacy Platform
See the 2,456 pharmacies on the National E-Pharmacy Platform
 
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service AvailableCall Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
Call Girls Hosur Just Call 7001305949 Top Class Call Girl Service Available
 
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service MumbaiLow Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
Low Rate Call Girls Mumbai Suman 9910780858 Independent Escort Service Mumbai
 
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking ModelsMumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
Mumbai Call Girls Service 9910780858 Real Russian Girls Looking Models
 
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Servicesauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
 
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original PhotosBook Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
Book Call Girls in Yelahanka - For 7001305949 Cheap & Best with original Photos
 
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipur
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service JaipurHigh Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipur
High Profile Call Girls Jaipur Vani 8445551418 Independent Escort Service Jaipur
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
 

Coping with Overdose Fatalities: Tools for Public Health Workers

  • 1. 1 Tools for Public Health Workers COPING WITH OVERDOSE FATALITIES
  • 2. 2 CONTENTS EXECUTIVE SUMMARY................................................................................................................................................... 3 INTRODUCTION .................................................................................................................................................................. 4 Frontline Service Providers Need Locally Developed Strategies............................................................... 4 Importance of Agency Preparedness and Leadership.................................................................................... 5 Effects of Responding to an Epidemic................................................................................................................... 5 Trauma and Trauma-Informed Organizations.................................................................................................. 7 TOOLS FOR SERVICE PROVIDERS............................................................................................................................... 8 Overview............................................................................................................................................................................ 8 Five Core Actions ........................................................................................................................................................... 9 Acknowledging the Death.........................................................................................................................................11 Processing Strong Emotions....................................................................................................................................13 Making Connections....................................................................................................................................................16 Grief After an Overdose.............................................................................................................................................18 APPENDIX: Resources Available for Download...................................................................................................20 REFERENCES......................................................................................................................................................................21 TABLE OF CONTENTS
  • 3. 3 The suggested tools and resources herein address the need for agencies to support frontline service providers following exposure to an overdose fatality. Frontline service providers may include any staff members that interact directly with populations that are at greater risk for experiencing overdose. The suggestions throughout the document should be implemented in keeping with agency-based policies and procedures for staff support. Introducing these strategies into the workplace can foster greater well-being among those staff members most vulnerable to trauma and distress. The goal of these suggestions is to promote well-being in the workplace for those most vulnerable to trauma, stress and grief. To achieve this, outlined below are principles for agencies to incorporate into their organization, how to acknowledge death in the moment, approaches to coping with strong emotions, the importance of building a support system, and the process of grief. The primary audience for this resource is staff working in substance use and overdose prevention programs contracted with the Massachusetts Department of Public Health. The appendix offers helpful resources for review. Agencies may benefit from researching resources in addition to those provided in this document to meet unique staff needs. Acknowledgements Thank you to all the individuals who contributed to this report. Thank you to all the front- line program staff who are working to save lives. The author of this document, Franklin J. Cook of Unified Community Solutions, can be contacted at franklin@unifiedcommunities.com. EXECUTIVE SUMMARY
  • 4. 4 Frontline Service Providers Need Locally Developed Strategies Frontline service providers in Massachusetts are exposed to thousands of overdoses each year,1 which is causing some workers to suffer from significant distress, grief, and/or trauma in the aftermath of deaths among the people they serve. The tools and resources in this document are for the benefit of workers delivering prevention, treatment, harm reduction, or other social welfare or health services directly to people who are actively using drugs and are at high risk of dying by an overdose. The focus of the suggestions outlined is on helping providers cope with the effects of fatalities from the opioid epidemic. Services throughout Massachusetts are delivered by a variety of agencies with different organizational structures and capacities for supporting their staff, and the suggested tools are designed as a starting place for the local development of customized procedures, programs, and policies that can be applied in response to circumstances commonly faced in local settings. The footnotes and other references point to expert sources and authoritative information to help develop and deliver support for frontline providers who are exposed to overdose fatalities (all resources referenced that are available online for download are also listed in Appendix A). For a comprehensive guide written from a clinical perspective on service providers’ needs after a fatality, see Clinical Response Following Opioid Overdose: A Guide for Managers at bit.ly/oasasguide. The document—from the New York Office of Alcoholism and Substance Abuse Services (OASAS)—also includes information on topics such as assisting clients and family members after a death. 1 In 2017, there were nearly 2,000 opioid overdose fatalities (MDPH, February 2018) and about 20,000 rescues (usually involving the administration of naloxone, or Narcan) (MDPH, May 2018), the combination of which represents the total number of life-or-death situations that occur. INTRODUCTION
  • 5. 5 Importance of Agency Preparedness and Leadership Agencies routinely respond to the trauma and distress of clients, and it is important to recognize that responding to the needs of staff that are exposed to trauma and distress is a separate issue that requires specialized attention from agency leadership. That specialized attention to effectively support service providers can be guided by the same principles of trauma-informed care that are employed on behalf of clients,2 such as those addressing compassion fatigue, secondary traumatic stress, and vicarious trauma. Below are organizational actions that can provide a foundation for helping staff: • Assess your organization’s preparedness. Numerous assessment tools are available for trauma-informed care,3 but agencies should consider using a tool such as the Vicarious Trauma Organizational Readiness Guide4 because it focuses on the needs of staff rather than on the needs of clients. • Clearly establish helping staff cope with the aftermath of overdose fatalities as an organizational objective. • Instill in organizational culture recognition of staff reactions to trauma and distress as normal; establish staff’s exposure to trauma and stress as a normal topic of discussion; and encourage colleague-to-colleague support for issues related to trauma and stress. • Ensure that staff are assigned reasonable caseloads and workloads and that concerns about adequate client resources are addressed. • Include instruction and practice focused on traumatic stress and self-care in all professional development activities. • Provide relationally based, trauma-informed clinical supervision with sufficient regularity to meet staff needs (see Clinical Supervision on page 15 and footnote 9). • Engage staff meaningfully in organizational planning, development, and quality assurance for all client services. • Acclimate frontline service providers to the nature of the epidemic and the reality that they may be exposed to deaths during their work—beginning during hiring practices and continuing through ongoing training and support. • Recognize that public concern about the epidemic is marginal because overdose deaths are stigmatized and validate for staff the magnitude of the epidemic and the effects of stigma on them (in other words, buffer how stigma marginalizes and isolates them). • Implement a protocol based on current best practices for rescuing someone who has overdosed, including a quality assurance process that involves staff in determining that they are doing all that reasonably can be done to respond effectively to life-or-death situations to which they are exposed. 2 TIP 57: Trauma-Informed Care in Behavioral Health Services contains details about best practices and program implementation, as well as a literature review. It is available from SAMHSA at bit.ly/trauma57. 3 An example is the “Trauma-Informed Organizational Self-Assessment” from the Trauma-Informed Care Project, available at bit.ly/TICassess. 4 A version customized for victim services organizations (which could be readily adapted for other agencies) is available at bit.ly/vtorgreadiness. The guide is part of the Vicarious Trauma Toolkit from the U.S. Department of Justice, Office for Victims of Crime, available at vtt.ovc.ojp.gov.
  • 6. 6 Effects of Responding to an Epidemic Because the number of deaths from opioid overdoses truly represent an epidemic, several overarching ideas can be helpful in responding to providers’ distress. First, service providers’ experiences of loss potentially exist in two domains, both as individual losses and as part of the larger epidemic. Helpers will be affected by the death of the individual person who died, based on their relationship and the role they played in helping the person. In addition, they will be affected by how this death resonates with them as being part of the ongoing loss of life in the context of the epidemic. Keeping this general idea in mind is essential in all supportive interactions because people are likely to have needs around grief, trauma, or distress in both domains. Second, the fatalities that are occurring as part of the epidemic have the potential to cause distress similar to what is faced by workers responding to natural disasters and other catastrophes that result in mass casualties. The casualties from the epidemic are happening one at a time over a span of time instead of during a single disaster incident, but the high number of inter-related deaths (see footnote 1) can take a collective toll on service providers.5 5 It is beyond the scope of this document to address issues related to responding to the larger epidemic, but resources such as “Tips for Disaster Responders: Preventing and Managing Stress” (available from SAMHSA at bit.ly/responderstress) provide practical examples of disaster response practices.
  • 7. 7 Trauma and Trauma-Informed Organizations Exposure to trauma Following exposure to traumatic event(s), most individuals experience temporary preoccupation and some involuntary intrusive memories. Repetitious replaying of painful memories functions to modify the response to the trauma, resulting in a gradual increase in tolerance. With time, most people achieve health by integration and acceptance of the traumatic experience through this repetition, but others develop patterns of hyperarousal, avoidance, and entrenched emotional distress, including behaviors requiring professional assistance. Trauma-informed organizations Trauma-informed organizations focus on strategies that aim to develop and strengthen a trauma-informed culture in harm reduction and social services settings (see footnote 2). Examples of the strategies used include organizational assessment in trauma-informed care (see footnote 3), screening, and creation of a peer support environment. Attention to the workforce is essential and creating a trauma-informed organization is a fluid, ongoing process that has no completion date. Staff and supervisors should be aware that demographics of the population being served change across time, as do the drugs being used and the experience of overdose, including the specific types of trauma to which people are exposed. In addition, it is important to understand the following: • An individual’s reaction to emotional trauma is complex and can be hard to predict. • A person’s age, past exposure to trauma, current and available social supports, culture, family, mental health history, and general emotional functioning are among the variables that affect responses to trauma. • Other factors include the individual’s emotional and physical proximity to actual danger, degree of perceived personal control, and the length of exposure to trauma. • The reaction of others to the trauma and the source of the trauma also impact individual responses. Referral to Professional Help Support from tools and resources such as those outlined in this document may be inadequate by themselves. Staff who experience acute and/or ongoing challenges with their work or whose response to work-related incidents is extreme or continues to be troublesome may need immediate professional attention and should be referred to the agency EAP or community resources for assistance.
  • 8. 8 OVERVIEW The key aspects of responding to people’s needs in the immediate aftermath of a fatality are listed below and then covered one-by-one in detail: • Five core actions • Acknowledging the death • Processing strong emotions • Making connections • Grief after an overdose Of course, coping with the aftermath of a fatality is not a linear, step-by-step process, and in fact, in the first minutes, hours, and days after a death, all of these issues overlap, repeat themselves, and play off of one another—so they must be addressed dynamically and fluidly. In addition, the need for service providers on the scene to deal with the practical demands of an unfolding situation must be balanced against their need to cope with their own reactions to the impact of what has happened. It is essential that supporting helpers be a both/and proposition—not either/or—as issues such as those listed below demand attention: • Taking care of vital job duties, including the urgent needs of clients • Restoring order or cleaning up the scene, for example, after a resuscitation attempt • Managing the crowd, including news media • Informing others who have a need to know about the fatality TOOLS FOR SERVICE PROVIDERS
  • 9. 9 Five Core Actions 1. Promote safety 2. Promote calm 3. Promote connectedness 4. Promote hope 5. Promote self-efficacy Five Core Actions When preparing for, engaging in, or following up on issues related to the aftermath of a death, consider how these actions can be applied in the circumstances you face on behalf of the people you serve. Studies show that the following five core actions (Hobfoll et al., 2007) can be helpful to people who have been exposed to a traumatic event that involves loss of life: Activities to promote safety • Ensure that there is a safe space for them to be. • Communicate and demonstrate your interest in their safety. • Focus on basic needs (food, water, sleep, comfort, shelter, medical attention). • Advise them on the risks of using alcohol, drugs, etc. to cope with distress. • Protect their privacy (including from the media). • Respond decisively to distress or danger (e.g., harm to self or others). Activities to promote calm • Be calm yourself (and compassionate, nonjudgmental). • Dispense only information that you know is accurate. • Listen with patience to whatever they want to share. • Let them choose the pace and extent of talking about the death (if at all). • Normalize intense emotions, troublesome thoughts, etc. • Suggest calming practices (see “Coping Tools,” below). Activities to promote connectedness • Remember that your sincere attentiveness to them strengthens connectedness. • Create opportunities for peers who have had similar experiences to be together. • Encourage them to be in touch with key supportive people (family, friends, clergy, etc.). • Give them “permission” to avoid unhelpful people and situations. • Help them get professional support if they need it (see “Making Connections,” below).
  • 10. 10 Activities to promote hope • Express hopefulness in practical terms: ○ "As hard as this is, I believe we're doing a good job." ○ "I just believe in helping the next person if we can." • Avoid platitudes ("This too shall pass) and predictions ("The situation is going to get better"). • Reinforce their gains, strengths, assets. • Affirm that recovering from this distress is possible. • If it is appropriate, say something about why you do the work you do, and invite them to share their reasons for doing the work. Activities to promote self-efficacy • Engage them in decisions, planning, taking action. • Focus on the immediate next step. • Encourage small, achievable, incremental steps. • Don’t over-manage the situation. • Understand their needs from their point of view (don’t assume). • Avoid being critical.
  • 11. 11 Acknowledging the Death Exposure to fatalities Service providers may experience a fatality at any time, which highlights the need to be attuned to the reality that confronting death is part of working on the front lines of the epidemic. For some people, this is a purely mental exercise, but for many, there is a spiritual element to being aware of the constant possibility of a fatality. Here are some of the ways that exposure to someone’s death may occur: • A person dying during a rescue attempt in which staff is directly involved6. • Staff being informed by law enforcement or other officials that someone has died. • Staff being told of a person’s death (soon after the death or some period of time afterward) by a client, family member, or other source . • Staff learning of a person’s death when they resupply someone with naloxone • A death being reported in the media or social media. • Staff experiencing a death in their family, among their acquaintances or friends, and in their community. The Pause Regardless of how exposure to a fatality happens, it is essential to acknowledge or announce the death with seriousness and respect—and to recognize the human dimension of the loss of life that has occurred. It is recommended that you consider the components of a practice called The Pause in developing procedures for how a death is acknowledged when someone dies in the workplace or how it is announced when a death occurs elsewhere. Components of The Pause to consider:7 • Stop for a moment and intentionally create a space for service providers to acknowledge that the person has died. • Through affirmation, silence, and/or other respectful means, honor the person who died, the life they led, and the people they touched. • Express gratitude for the efforts that were made to help the person and to prevent the death. The deceased’s body In some cases where the deceased’s body is at the scene—for example, with an unsuccessful resuscitation attempt or the discovery of a person who has died—the body not being handled properly has been an issue. This is ultimately under the purview of 6 This document primarily addresses responding to a fatality that occurs during a staff-involved resuscitation attempt, but everything covered herein can be modified for responding to any of the scenarios in this list. 7 For more information about The Pause, please see the description at bit.ly/deathpause and view the short video by its creator, nurse Jonathan Bartels, at bit.ly/pausebartels. Depending on your workplace environment, The Pause may be expanded to include making space for people to respond to the personal or emotional weight of what has happened, but that may be better left for a time beyond when the death is acknowledged, as is outlined below in the section “Open dialogue.”
  • 12. 12 emergency medical services and law enforcement, but frontline service providers may benefit from the affirmation of a few basic principles: • The body of a deceased person should be treated with dignity and respect. • It should be handled gently and with solemnity. • It should be shielded from public view. • The deceased person’s belongings should be properly accounted for. • Family members’ need to view the body and take part in its disposition should be accommodated.
  • 13. 13 Processing Strong Emotions Normalize reactions It is very important to convey the fact that it is normal to experience strong emotions in response to being exposed to a sudden death. You can discuss potential reactions in advance, for example, by pointing out that it can feel traumatic to be involved in or to witness a resuscitation attempt, especially when the outcome is that the person dies. Another natural—albeit distressful—aspect of coping with a fatality is having an empathic response to the shock, trauma, and grief other people are experiencing as the situation unfolds. Coping tools Here are some helpful approaches to processing strong emotions that feel overwhelming, which staff can be aware of in preparation for the eventuality of a death occurring: • Step away from the scene: ○ Do this literally by physically going to a safe space. ○ “Stepping away” can create a sense of safety and calm even if: ▪ You are able only to step back a short distance to remove yourself from the immediacy of the scene ▪ You must step away only “in your mind” by moving your mental focus away from the intensity of the troubling scene • Practice grounding or self-soothing techniques: ○ Breathing mindfully: Take three or four deep and deliberate breaths while concentrating on the awareness in your body that you are breathing (as air moves in and out, notice your chest and abdomen rising and falling). ○ Scanning your body: The Body Scan Sit in a chair, relax and be still ↓ Begin at the soles of your feet, take notice, and say to yourself, “I notice the soles of my feet touching the floor.” ↓ Move your attention slowly up your body, taking notice at each stop along the way and saying to yourself things like: “I notice my butt sitting on the chair” … “I notice my back being supported” … “I notice my arms at my sides and my hands in my lap” … “I notice my chest moving with each breath” … “I notice the temperature of the air on my face” … “I notice the weight of my head” …
  • 14. 14 ○ Visualizing a safe place: ▪ Close your eyes. ▪ Visualize a place, real or imagined, that is guaranteed to be a safe place for you. ▪ Relax your body—and focus on keeping the scene in your “mind’s eye.” ▪ Immerse yourself in being present in that place (imagine seeing, hearing, touching, smelling, tasting). ▪ Stay in the scene for 5 or 10 minutes, relaxing your body as you picture it. ▪ Slowly end the visualization. • Practicing affirmative self-talk: • Talking about it. ○ It can be calming to talk one-on-one in a safe space with a trusted person. ○ Exercise your power to choose whether you want to share your thoughts and feelings based on whether someone is available who can focus on listening to you and supporting you. Open dialogue The effects of being exposed to fatalities should be a welcome and well-supported topic of discussion throughout your workplace culture. Whether sharing takes place in one-on-one conversations or among small groups of peers, whether it is informal or is a structured part of a meeting agenda, and whether supervisors are involved or not, opportunities for staff to discuss their experiences openly can be extremely helpful. Consider the following as you promote and support dialogue about grief, trauma, and loss: “Of course I feel distraught: A person just died.” “It is OK to feel as distressed as I feel: I am OK.” “This intensity will subside: I am making it through this.” “I am doing my best, and it is good enough.” “This is part of my work. My work has real purpose and meaning.” “This is awful, but it is a reality that this does happen.”
  • 15. 15 • An essential requirement for all conversation is a safe space where people’s vulnerability, privacy, and confidentiality are protected. • It is important to dispense only accurate factual information about any individual incident and about the epidemic overall. • People should not be put in a position where they feel compelled to share about their feelings or experiences. • The role of listeners, yourself included, should be primarily to listen—not to make judgments, give advice, or elicit details about what happened. • Questions or guided facilitation may be appropriate if they focus generally on issues such as: ○ What meaning people’s experiences hold for them ○ How their experiences are shaped by their motivation or purpose for doing the work they do • People should be validated for sharing all aspects of how they are doing, so they don’t feel confined to sharing only “positive” information: for example, they should be welcomed to talk about: ○ What is helping them cope and what they feel unable to cope with ○ What gives them hope and what they feel hopeless about • Peer-to-peer support focused on coping with grief, trauma, and loss has high value so consider: ○ Dedicated time set aside for small group sharing on topics related to grief, loss, and trauma ○ A buddy system that pairs individuals with a partner for mutual help. Partners should focus on actions such as: ▪ Listening to each other's experiences ▪ Understanding each other's perspective ▪ Helping each other speak up about needs and limitations ▪ Encouraging each other with self-care and stress relief ▪ Recognizing challenges and accomplishments ▪ Acknowledging tough situations and the need for help Clinical Supervision8 • As per DPH regulations and RFR requirements, all program staff are expected to receive clinical supervision at a frequency consistent with their needs and work responsibilities. All programs must follow this requirement. • Clinical supervisors are selected or adjusted based on an assessment of needs, qualifications, and fit with the workforce (with workers engaged in the decision). • Confirming the capacity to provide back-up, on-call clinical support and/or supervision is expected of MDPH licensed and funded programs if clinical supervision is needed outside of scheduled sessions. 8 Supervision practices and policies can be strengthened by ensuring that they are guided by vicarious- trauma-informed principles of care. It is highly recommended that people delivering clinical supervision view the free online webinar Trauma-Informed Supervision: What They Didn’t Teach Us in Graduate School, available at bit.ly/TIsupervision. See additional guidance based on best practices in “Guidelines for a Vicarious Trauma-Informed Organization: Supervision,” available at bit.ly/VTsupervision.
  • 16. 16 Making Connections Beyond initial reactions9 After people’s immediate reactions have been supported, ongoing dialogue and a commitment to helping providers cope with grief, trauma and distress from fatalities provide the foundation for addressing providers’ ongoing needs.10 Questions such as the following should be explored: What professional support might be helpful? ○ Extra clinical supervision? ○ Counseling? ○ Religious or spiritual support? ○ Other resources specifically linked to people’s needs? Are there obstacles to getting professional assistance? ○ People wanting to handle it themselves? ○ Not knowing of a referral to a specific resource that might be helpful? ○ Not believing that counseling is effective? ○ Practical issues such as access, cost, etc.? ○ Being affected by stigma about getting help? Are there adjustments needed in people’s work situation? ○ Assistance from other colleagues? ○ Reassignment from stressful tasks? ○ Help prioritizing tasks? ○ Time off? Does anyone need help regarding their own substance use and recovery? ○ What counseling, peer help, or other support is available? ○ Is relapse prevention needed? ○ Is support needed because of family members who are actively using? What about memorializing the deceased person? ○ Can staff who want to attend the funeral be accommodated? ○ Does your workplace maintain memorial activities for clients? 9 For a comprehensive guide written from a clinical perspective on service providers’ needs after a fatality, see Clinical Response Following Opioid Overdose: A Guide for Managers at bit.ly/oasasguide. The document— from the New York Office of Alcoholism and Substance Abuse Services (OASAS)—also includes information on topics such as assisting clients and family members after a death. 10 An understanding of the signs and symptoms of vicarious traumatization can help you be aware of people’s needs. An overview of indicators—based on changes in people’s behavior, interpersonal interactions, personal values and beliefs, and job performance—is available from the American Counseling Association at bit.ly/VTsigns.
  • 17. 17 High anxiety Anger Fear Substance use Shame Feeling overwhelmed Negative worldview Changes in personal relationships Self-help matters Engaging in self-help activities can be very empowering to people who are distressed, and it is recommended that staff be encouraged to use the suggestions contained in the following two excellent resources: • “Tips for Adults after Disasters” (Psychological First Aid Field Operations Guide): This handout, from the Psychological First Aid Manual, outlines self-help responses to issues such as: • Menu of tools from PTSD Coach Online (PTSD Coach Online): These interactive, user-friendly tools from the VA’s National Center for PTSD can be used to help people with reactions to any kind of distress: Self-care is fundamental A commitment to ongoing self-care provides a foundation for using the tools and resources outlined in this document, which are focused on responding to the immediate aftermath of a fatality. To address self-care as an ongoing priority, it is highly recommended that you consider using a tool such as Developing Your Self-Care Plan (bit.ly/doselfcare), which provides excellent information on the topic, as well as step-by-step guidance and practical worksheets. Be in the moment Deal with trauma reminders Identify your values and goals Relax through breathing Relax your body Change feelings by changing thoughts Change how you think about sleep Change negative thinking patterns Learn to be assertive Learn to problem solve Notice your thoughts and feelings Plan something enjoyable Relax through visualization Weigh the pros and cons Write to reflect
  • 18. 18 Key Emotions Shock Disbelief Confusion Anger Shame Guilt Hopelessness Unfairness Fear Blame Relief Abandonment Numbness Rejection Failure Helplessness Tasks of Grief Facing the reality of the loss Coping with the pain of grief Living in a world without the deceased Engaging in the next phase of life Exploring enduring connections with the deceased Grief After an Overdose Here is a summary of important issues related to grief after an overdose that can help inform assistance offered to bereaved people.11 Grief in general Grief involves several tasks, but they do not unfold in any particular order, and every person will experience grief in their own way over the course of their lifetime. The tasks of grief (adapted from Worden, 2009): Key questions After someone dies from substance use overdose, the answers to three commonly asked questions may contribute to survivors’ experiences of grief: • “Why did this person die from substance use?” • “Did the person intend to die?” • “Was the death preventable?” Key emotions A death from substance use can cause survivors to experience troublesome thoughts and strong feelings such as: Key factors Other factors that come into play when someone dies from substance use may have a profound impact on the bereaved: • Stigma: Negative judgments about the character of people affected by substance use can cause survivors to be mistreated or isolated. • Disenfranchised grief: Survivors’ grief can be treated as insignificant because, for example, the deceased’s behavior is seen as contributing to their death. • Trauma: Survivors may experience trauma from being involved in situations ranging from taking part in a resuscitation attempt to being exposed to media coverage of the death. 11 This information is from the handout “Coping with Grief from a Substance-Use Death,” available at bit.ly/sadodprimer.
  • 19. 19 Influence of substance use Even before the death, coping with substance use may begin to influence what happens to the bereaved after the death occurs: • Dynamics of addiction: Relationships can be affected by shifting roles, crises, intense emotions, a negative world view, unmanageability, etc. • Caregiver effects: Caring for a person at risk of overdose can affect caregivers similarly to how caring for the terminally ill affects them. • Ambiguous loss: Sometimes, a person using substances is utterly absent psychologically in a way that resembles an actual death.
  • 20. 20 APPENDIX: RESOURCES AVAILABLE FOR DOWNLOAD In preparing this document, the resources listed below were identified as being among the most helpful and authoritative tools and references available on the topics covered. Each resource is available as a free download at the Bitlink listed. ● Clinical Response Following Opioid Overdose: A Guide for Managers, from the New York Office of Alcoholism and Substance Abuse Services (OASAS): bit.ly/oasasguide. ● “Coping with Grief from a Substance-Use Death,” from SADOD (Support After a Death by Overdose): bit.ly/sadodprimer. ● “Guidelines for a Vicarious Trauma-Informed Organization: Supervision,” from the Vicarious Trauma Toolkit, U.S. Department of Justice, Office for Victims of Crime: bit.ly/VTsupervision ● Developing Your Self-Care Plan, from the University at Buffalo School of Social Work: bit.ly/doselfcare ● The Pause: See bit.ly/deathpause and bit.ly/pausebartels ● PTSD Coach Online, from the VA’s National Center for PTSD: bit.ly/tools4ptsd ● “Tips for Adults after Disasters,” from the Psychological First Aid Manual: bit.ly/pfatipsadults ● “Tips for Disaster Responders: Preventing and Managing Stress,” from SAMHSA (Substance Abuse and Mental Health Services Administration): bit.ly/responderstress ● Trauma-Informed Care in Behavioral Health Services - TIP 57, from SAMHSA (Substance Abuse and Mental Health Services Administration): bit.ly/trauma57. ● “Trauma-Informed Organizational Self-Assessment,” from the Trauma-Informed Care Project: bit.ly/TICassess ● Trauma-Informed Supervision: What They Didn’t Teach Us in Graduate School, from Relias and the National Council for Behavioral Health: bit.ly/TIsupervision ● “Vicarious Trauma,” from the American Counseling Association: bit.ly/VTsigns ● Vicarious Trauma Organizational Readiness Guide, from the Vicarious Trauma Toolkit, U.S. Department of Justice, Office for Victims of Crime: bit.ly/vtorgreadiness
  • 21. 21 REFERENCES Hobfoll, S. E., Watson, P., Bell, C. C., Bryant, R. A., Brymer, M. J., Friedman, M. J., … Ursano. (2007). Five essential elements of immediate and mid-term mass trauma intervention: Empirical evidence. Psychiatry 70(4), 283–315. Massachusetts Department of Public Health. February 2018. Data brief: Opioid-related overdose deaths among Massachusetts residents. Retrieved from bit.ly/oddeaths201617 Massachusetts Department of Public Health. May 2018. MA opioid-related EMS incidents 2013-2017. Retrieved from bit.ly/EMS201317 Worden, J. W. (2009). Grief counseling and grief therapy: A handbook for the mental health practitioner. New York, NY: Springer Publishing.