Contenu connexe Similaire à Fjord @ Next 11: The System is the World (14) Fjord @ Next 11: The System is the World2. Hi, I’m Louisa Heinrich,
I work in Service Design.
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6. They come in many
flavours…
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7. A range of shapes
and sizes.
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8. But the real magic happens
behind the scenes, and we
never even think about it.
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9. Every service is a complex system
of moving parts...
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10. all of which work
together to enable
something important.
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12. At Fjord, we design
world class digital services
We design digital services that transform businesses and help shape tomorrow’s world.
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16. and lo, the geeks brought the gospel
down from the mountain to the
people.
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17. But sometimes the gospel wasn’t all that relevant.
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18. The New Testament
(or, the Gospel according to Fjord)
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19. Reality: in the beginning there were people.
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21. Smartphones have put more power
in people’s hands than ever before
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22. And technology is catching up with
our imagination…
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23. So how do we invent things now?
(the 10 7 new Commandments)
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24. 1. Thou shalt begin with
people.
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25. 2. Thou shalt understand technology,
but not worship it.
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26. 3. Thou shalt connect people in
deeper ways
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27. 3. Thou shalt connect people in
deeper ways
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28. Connections are about content, too…
MySpace mobile-first service innovation and design
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29. 4. Thou shalt put it
in their hands as
early as possible.
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30. 5. Thou shalt be humble.
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32. 7. Thou shalt never think thou hast finished.
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33. And lo, thou shalt be fruitful!
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