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Success with ESS
                                                                                                                                Chemical

           KNPC MOVES FAR BEYOND COMPLIANCE WITH ESSENTIAL SUITE™
        State-owned refinery proves its commitment to social responsibility and best practices in
        implementing Kuwait’s first automated enterprise-level information management system

Not long ago, Kuwait National Petroleum Company (KNPC) found itself in the dubious position of being accused of environmental
sins the company was not responsible for committing, but having no way of proving its innocence.

Residents of nearby communities would complain to KNPC about their eyes burning and the smell in the emirate’s oil-rich southern
region. They would blame KNPC, and there was no credible way for the company to prove otherwise, even though the company
has long been committed to protecting the environment and residents.

“We couldn’t tell this story without an information management system in place to show it,” says Heba Y. Al-Qabandi, Senior
Environmental Engineer in the Safety, Health and Environmental (SHE) Department at KNPC. “People would look over and see our
smokestacks and assume that we were the problem.”

In looking for a software system to help document the company’s stature as an environmental leader, KNPC chose Essential
Suite™, the fully integrated, 100 percent browser-based Environmental, Health & Safety (EH&S) and Crisis Management solution
by ESS. Essential Suite transforms EH&S and Crisis Management data into the information needed to support regulatory reporting
and business-enhancing performance metrics to drive operational expenses and risk out of business.

                                                          KNPC’s environmental strategy is rather unique in an era when
                                                          compliance is generally the initial, if not primary, driver for implementing
  Moving Beyond Compliance with ESS                       information management systems. While more and more organizations
                                                          are using their compliance solutions for Operational Risk Management,
  The Challenge                                           KNPC continues to break new ground on the environmental front and
  Residents of a nearby community were accusing           has been identified by the Kuwaiti government as a best practices
  KNPC of environmental problems they were not            model.
  responsible for and the company wanted a way to
                                                          “KNPC is and has been a leader on social issues,” said David Bradley,
  document the company’s stature as an
                                                          Regional Manager at DS&S, an international systems integration and
  environmental leader.                                   information technology corporation that was one of two primary
                                                          implementation partners on the KNPC project. “They do it, not only for
  The Solution                                            regulatory compliance, but for social responsibility.”
  One of the world’s largest oil corporations, KNPC
  chose the Essential Air™, Essential Water™,             The local partner for the project is Integrated Environmental Solutions
  Essential Waste™, Essential Chemical                    (IES), a subsidiary of Petroleum Services Company (PSC) that was
  Inventory™ and Essential Industrial Hygiene™,           established to respond to EH&S demands in Kuwait and the region for
  modules in Essential Suite™ to help stem the tide       automated solutions that reduce the costs and increase the
  of undeserved criticism.                                effectiveness of environmental management.

  The Results                                             Managing Operational Risk
  KNPC has been able to demonstrate its                   U.S. Environmental Protection Agency (EPA) statutes are among those
  commitment to socially responsible operations.          ESS’ software is designed to address. In Kuwait, environmental
  The company is also the first in Kuwait to have an      authorities are pushing for an EPA-like compliance and enforcement
  automated system for monitoring environmental           framework, and the ESS implementation is one of the primary activities
                                                          that put KNPC on the cutting edge of this movement, said Dr. Sami Al-
  compliance and corporate requirements. In
                                                          Yakoob, General Manager, IES.
  addition, KNPC has been recognized by the
  Kuwaiti government a best practices model and is        “KNPC is the first company in Kuwait to have an automated system for
  using Essential Suite to incorporate emissions-         complying with changing environmental regulations, along with their
  reducing characteristics in the design phase of a       own corporate requirements,” said Dr. Al-Yakoob. “This is quite an
  new refinery that is under construction.                accomplishment. It’s one that I know KNPC is very proud of.”

“It has been a very leveling experience for us, as well,” Dr. Al-Yakoob said. “And, in the process, ESS, DS&S and IES have
established an effective foundation and methodology for implementing scalable, flexible EH&S and Crisis Management solutions




ESS ● T: 800.289.6116 or 480.346.5500 ● F: 480.346.5599 ● www.ess-home.com
Success with ESS
                                                                                                                                   Chemical

designed to help organizations throughout the region                     In addition, Essential Suite is a core component
improve overall performance by reducing the risks and                    of the company’s project action plan for long-
costs associated with compliance”                                        term sustainability. With the emissions baseline
                                                                         established, KNPC uses an aggressive, action-
KNPC operates one of the world’s largest oil                             oriented system to:
complexes, with a total capacity of nearly 1 million
barrels a day from three refineries. As the downstream                      • Perform detailed exposure assessments
subsidiary of the state-owned Kuwait Petroleum                                and formulate recommendations for
Company (KPC), it is responsible for all refining                             additional control devices.
activity in the country. With about 14,000 employees                        • Expand the use of Essential Suite to
and contract workers, it is one of the primary                                additional key systems.
employers in Kuwait.                                                        • Prioritize and implement emission control
                                                                              recommendations.
This primary organizational risk the company wanted                         • Use Essential Suite for local, national and
to address involved the company’s reputation with                             international communications.
local residents. Essential Air™, Essential Water™,                          • Conduct continuous process reviews to
Essential Waste™, Essential Chemical Inventory™                               improve KNPC’s long-term sustainability.
and Essential Industrial Hygiene™ were called on to
help change the tide. Once the applications were                         As a result of all of this, the Environmental
implemented, the first order of business for the                         Public Authority (EPA) in Kuwait is showcasing
company was to develop a baseline emissions study,                       KNPC to other industries as an example of how
which ultimately proved KNPC’s point.                                    emissions can be monitored, managed and
                                                                         reported. The agency also adopted a statute
“With Essential Suite, we can now give an accurate                       that requires all facilities in the country to
picture of our emissions system,” Ms. Al-Qabandi said.                   conduct baseline emissions studies.
“It has shown the system to be valid.”
                                                                         “The key here is to demonstrate the
Invest Wisely to Get Results                                             environmental benefits of KNPC’s ongoing
KNPC is also using Essential Suite™ in the design                        investments to communicate their social
phase of its fourth refinery, which is expected to                       responsibility,” Mr. Bradley says. “With their
increase daily production by about 400,000 barrels                       investments, they have accomplished this and
when it comes on line at the end of the decade. The                      more.”
goal is to build emissions-reducing characteristics into
the facility itself by using the suite to run “what-if”
scenarios to incorporate BACT equipment and
configurations.




  KNPC’s Shuaiba Refinery, the first    Mina Abdulla Refinery is where KNPC          Mina Al-Ahmadi Refinery is one of the
  export refinery in Kuwait, produces   introduced many earlier compliance           world’s most modern refineries.
  about 38 kinds of light, medium and   activities designed for making products      Compliance at all three facilities is fully
  heavy petroleum products.             meet the various environmental               integrated via Essential Suite™.
                                        regulations on the global market.




ESS ● T: 800.289.6116 or 480.346.5500 ● F: 480.346.5599 ● www.ess-home.com

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Kuwait National Petroleum Case Study

  • 1. Success with ESS Chemical KNPC MOVES FAR BEYOND COMPLIANCE WITH ESSENTIAL SUITE™ State-owned refinery proves its commitment to social responsibility and best practices in implementing Kuwait’s first automated enterprise-level information management system Not long ago, Kuwait National Petroleum Company (KNPC) found itself in the dubious position of being accused of environmental sins the company was not responsible for committing, but having no way of proving its innocence. Residents of nearby communities would complain to KNPC about their eyes burning and the smell in the emirate’s oil-rich southern region. They would blame KNPC, and there was no credible way for the company to prove otherwise, even though the company has long been committed to protecting the environment and residents. “We couldn’t tell this story without an information management system in place to show it,” says Heba Y. Al-Qabandi, Senior Environmental Engineer in the Safety, Health and Environmental (SHE) Department at KNPC. “People would look over and see our smokestacks and assume that we were the problem.” In looking for a software system to help document the company’s stature as an environmental leader, KNPC chose Essential Suite™, the fully integrated, 100 percent browser-based Environmental, Health & Safety (EH&S) and Crisis Management solution by ESS. Essential Suite transforms EH&S and Crisis Management data into the information needed to support regulatory reporting and business-enhancing performance metrics to drive operational expenses and risk out of business. KNPC’s environmental strategy is rather unique in an era when compliance is generally the initial, if not primary, driver for implementing Moving Beyond Compliance with ESS information management systems. While more and more organizations are using their compliance solutions for Operational Risk Management, The Challenge KNPC continues to break new ground on the environmental front and Residents of a nearby community were accusing has been identified by the Kuwaiti government as a best practices KNPC of environmental problems they were not model. responsible for and the company wanted a way to “KNPC is and has been a leader on social issues,” said David Bradley, document the company’s stature as an Regional Manager at DS&S, an international systems integration and environmental leader. information technology corporation that was one of two primary implementation partners on the KNPC project. “They do it, not only for The Solution regulatory compliance, but for social responsibility.” One of the world’s largest oil corporations, KNPC chose the Essential Air™, Essential Water™, The local partner for the project is Integrated Environmental Solutions Essential Waste™, Essential Chemical (IES), a subsidiary of Petroleum Services Company (PSC) that was Inventory™ and Essential Industrial Hygiene™, established to respond to EH&S demands in Kuwait and the region for modules in Essential Suite™ to help stem the tide automated solutions that reduce the costs and increase the of undeserved criticism. effectiveness of environmental management. The Results Managing Operational Risk KNPC has been able to demonstrate its U.S. Environmental Protection Agency (EPA) statutes are among those commitment to socially responsible operations. ESS’ software is designed to address. In Kuwait, environmental The company is also the first in Kuwait to have an authorities are pushing for an EPA-like compliance and enforcement automated system for monitoring environmental framework, and the ESS implementation is one of the primary activities that put KNPC on the cutting edge of this movement, said Dr. Sami Al- compliance and corporate requirements. In Yakoob, General Manager, IES. addition, KNPC has been recognized by the Kuwaiti government a best practices model and is “KNPC is the first company in Kuwait to have an automated system for using Essential Suite to incorporate emissions- complying with changing environmental regulations, along with their reducing characteristics in the design phase of a own corporate requirements,” said Dr. Al-Yakoob. “This is quite an new refinery that is under construction. accomplishment. It’s one that I know KNPC is very proud of.” “It has been a very leveling experience for us, as well,” Dr. Al-Yakoob said. “And, in the process, ESS, DS&S and IES have established an effective foundation and methodology for implementing scalable, flexible EH&S and Crisis Management solutions ESS ● T: 800.289.6116 or 480.346.5500 ● F: 480.346.5599 ● www.ess-home.com
  • 2. Success with ESS Chemical designed to help organizations throughout the region In addition, Essential Suite is a core component improve overall performance by reducing the risks and of the company’s project action plan for long- costs associated with compliance” term sustainability. With the emissions baseline established, KNPC uses an aggressive, action- KNPC operates one of the world’s largest oil oriented system to: complexes, with a total capacity of nearly 1 million barrels a day from three refineries. As the downstream • Perform detailed exposure assessments subsidiary of the state-owned Kuwait Petroleum and formulate recommendations for Company (KPC), it is responsible for all refining additional control devices. activity in the country. With about 14,000 employees • Expand the use of Essential Suite to and contract workers, it is one of the primary additional key systems. employers in Kuwait. • Prioritize and implement emission control recommendations. This primary organizational risk the company wanted • Use Essential Suite for local, national and to address involved the company’s reputation with international communications. local residents. Essential Air™, Essential Water™, • Conduct continuous process reviews to Essential Waste™, Essential Chemical Inventory™ improve KNPC’s long-term sustainability. and Essential Industrial Hygiene™ were called on to help change the tide. Once the applications were As a result of all of this, the Environmental implemented, the first order of business for the Public Authority (EPA) in Kuwait is showcasing company was to develop a baseline emissions study, KNPC to other industries as an example of how which ultimately proved KNPC’s point. emissions can be monitored, managed and reported. The agency also adopted a statute “With Essential Suite, we can now give an accurate that requires all facilities in the country to picture of our emissions system,” Ms. Al-Qabandi said. conduct baseline emissions studies. “It has shown the system to be valid.” “The key here is to demonstrate the Invest Wisely to Get Results environmental benefits of KNPC’s ongoing KNPC is also using Essential Suite™ in the design investments to communicate their social phase of its fourth refinery, which is expected to responsibility,” Mr. Bradley says. “With their increase daily production by about 400,000 barrels investments, they have accomplished this and when it comes on line at the end of the decade. The more.” goal is to build emissions-reducing characteristics into the facility itself by using the suite to run “what-if” scenarios to incorporate BACT equipment and configurations. KNPC’s Shuaiba Refinery, the first Mina Abdulla Refinery is where KNPC Mina Al-Ahmadi Refinery is one of the export refinery in Kuwait, produces introduced many earlier compliance world’s most modern refineries. about 38 kinds of light, medium and activities designed for making products Compliance at all three facilities is fully heavy petroleum products. meet the various environmental integrated via Essential Suite™. regulations on the global market. ESS ● T: 800.289.6116 or 480.346.5500 ● F: 480.346.5599 ● www.ess-home.com