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Interoperability and standards: making it happen



                           From theory to practice?
From theary to practice?




                                  “my“
                           Italian experience


                           Flavia Marzano
                           flavia (dot) marzano (at) gmail (dot) com
                                                http://www.allamoda.eu/made-in-italy-e-le-sue-grandi-%E2%80%9Copere%E2%80%9D/

                           Flavia Marzano                         1
Italian Association
                                     for Open Government
From theary to practice?



                           • The initiative (http://www.datagov.it/) for the association
                           was taken by a group of law experts, technologists, public
                           and private managers, university professors, exponents of
                           NGOs,...
                           •  The aim of the association is
                              mainly to increase the
                              awareness of citizens,
                              enterprises and PAs on
                              Open Government issues
                              and to promote the
                              implementation of open
                              government strategies in
                              Italy.
                           Flavia Marzano                 2
Open Government?
From theary to practice?




                             “My Administration is committed to
                             creating an unprecedented level of
                           openness in Government. We will work
                           togheter to ensure the public trust and
                             establish a system of transparency,
                           public participation, and collaboration.
                                Openness will strengthen our
                           democracy and promote efficienct and
                               effectiveness in Government.”
                                             (President Obama 21/01/09)




                           Flavia Marzano                             3
Open Gov Manifesto: why?
                           Notwithstanding some indifference on the Administration’s
From theary to practice?




                           side, a movement for open government is present also in Italy
                           where several new grassroots initiatives are now growing.
                           The attainable goals are:
                           •  active participation
                           •  2.0 government
                           •  growth of transparency
                           •  information as an infrastructure
                           •  knowledge sharing
                           •  collective intelligence (crowd wisdom)
                           •  trust and confidence (in PA)
                           •  permanent innovation
                           •  extended network services

                           Flavia Marzano               4
Regulations on Gov
                                         procurement
From theary to practice?




                             Present Italian regulations (since 1993) concern: Digital
                             Administration, Interoperability, Reuse, Accessibility.
                             Each norm defines some standards!

                             Italian norms:
                             • D.LGS. 39/1993
                             • L. 59/1997
                             • DPR 513/1997
                             • DPR 445/2000
                             • CAD (Code of Digital Administration) D.LGS. 82/2005
                             • New CAD D. LGS. 235/2010
                             …


                           Flavia Marzano                   5
Main sections of the new CAD
From theary to practice?




                           •    Rights of citizens and enterprises
                           •    Organization of Public Administrations
                           •    Digital documents
                           •    Electronic Signatures
                           •    Electronic document transmission
                           •    Public Administration Data
                           •    Data availability
                           •    Network services
                           •    Development, acquisition and reuse of ICT systems in PA
                           •    Public Connectivity System
                           •    International network of PA


                           Flavia Marzano                 6
Key issues in CAD
                           •  Comparative technical and economic evaluation of ICT
From theary to practice?



                              solutions must be performed verifying:
                               •  Opportunity and convenience of ad hoc solutions
                               •  Possibility of reuse included in the acquisition contracts
                               •  Opportunity and convenience of acquisition of software under a
                                  proprietary licence
                               •  Opportunity and convenience of acquisition of software under an
                                  open source licence
                           •  PAs must inform the public agency DigitPA about the solutions
                              adopted in order to make easy reuse possible for other PAs
                           •  The solutions adopted by PAs must in principle be modular and
                              must admit the possibility of representing data and documents
                              also in open formats
                           •  PAs owning customized software must be able to give it for
                              free to any other PA, giving also the documentation and the
                              source code in order to allow a customized reuse
                           Flavia Marzano                    7
Effects of regulations 1
                           •    One of the most relevant experiences related to
From theary to practice?




                                public procurement regulations involves CONSIP
                                (http://www.consip.it)
                                •  Consip, public stock company owned by
                                    Italy’s Ministry of the Economy and Finance
                                    (MEF), operates on behalf of the State, within
                                    the framework of the strategic guidelines and
                                    tasks given by its sole shareholder.
                                •  It analyses the demand and supply markets,
                                    develops purchasing initiatives according to PA
                                    requirements and provides purchasing know-
                                    how and consultancy services to meet
                                    specific requirements



                           Flavia Marzano                    8
Effects of regulations 2
                           •    Regulations are in principle tight but not really compulsory (no
From theary to practice?




                                sanctions are provided by the norms). As a consequence
                                standards are not always respected specially those
                                concerning accessibility, usability, transparency,
                                completeness of information.
                           •    A limited effect of present regulations is also due to the lack
                                of specific competences by administrators. As a
                                consequence many activities are performed within old
                                schemes, paying more attention to avoid possible sanctions
                                than to improve services.




                           Flavia Marzano                     9
Standards?
                            We need:
From theary to practice?




                              maintenance and persistency of
                               information
                              Interoperability
                              Neutrality
                              Suppliers indipendency
                              Investment protection




                           Flavia Marzano           10
Constraints and Common rules
                           Public Administrations buying software have
From theary to practice?




                           to ensure the respect of many different
                           constraints at least from the legal, technical
                           and economical points of view.
                           Nevertheless PAs can not forget that they are
                           spending public money for public interest,
                           so they also have to ensure the respect of
                           some “common” rules…



                           Flavia Marzano        11
Lessons learnt and
                                       Recommendations 1
From theary to practice?




                           The evidence coming from almost 20 years of public
                           procurement based also on the new technologies shows
                           that in Italy:
                           •  It is necessary to provide a system of specific sanctions
                              in order to increase compliance with regulations
                           •  It is essential to organize dissemination and training (both
                              of PA technicians and of politicians) in order to increase
                              awareness and specific competences
                           •  The Consip model, albeit quite centralistic, appears to be
                              reasonably good and it may probably ensure a more
                              systematic compliance with standards


                           Flavia Marzano                 12
Lessons learnt and
                                       Recommendations 2
From theary to practice?



                            On the technical side it is important to stress the advantages
                            of openness in order to make standards-based public
                            procurement practically feasible.
                            In particular PAs in procurement should be aware of the
                            need of:
                               •    open standards              •    neutrality
                               •    open data                   •    business continuity
                               •    open formats                •    data persistency
                               •    open access                 •    accessibility
                               •    open g-cloud                •    Transparency
                               •    interoperability            •    scalability
                               •    software reusability        •    …
                               •    absence of lock-in
                           Flavia Marzano                  13
To do list for PAs 1
From theary to practice?




                           PAs in buying software must ensure:
                           • pluralism, competition and security
                           • Integration with the software already in use
                           • The “continuity of data
                           • Interoperability and cooperation
                           • Availability of source code ate least for inspection and
                           traceability (even in case of proprietary code)




                           Flavia Marzano                 14
To do list for PAs 2
From theary to practice?




                           PAs in buying software must:
                           • Be proprietary of the “structure of data”
                           • Be proprietary if software custom
                           • Get better price/performance solutions and maintenance
                           • Verify the TCO
                           • Buy software based on Open standards
                           • Be sure to be able to change supplier
                           • Be sure that the software acquired will not have any
                           backdoors



                           Flavia Marzano               15
To do list for PAs 3
From theary to practice?




                           In giving information Pas must grant to citizens:
                           • Transparency
                           • Privacy
                           • Accessibility (both in the sense of availability of documents
                           and in the sense of accessiblity for disables)
                           • Possibility to read public documents without having to buy
                           any software (nor license)




                           Flavia Marzano                 16
What do we still miss?
                           1.    Open access
From theary to practice?




                           2.    Trust
                           3.    Innovation
                           4.    Awareness
                           5.    Political commitment

                              We need to move
                            from transparency
                               to openness!
                                                       http://www.flickr.com/photos/xamad/299972023/

                           Flavia Marzano         17
Thank you
From theary to practice?




                                 for your attention
                                  flavia (dot) marzano (at) gmail (dot)com

                                This work, in its original parts, is licensed under the Creative Commons
                                       Attribution-NonCommercial-ShareAlike 3.0 Italy License.
                                                    To view a copy of this license, visit
                                          http://creativecommons.org/licenses/by-nc-sa/3.0/it/



                           Flavia Marzano                         18

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From therory to practice? "My" Italian experience

  • 1. Interoperability and standards: making it happen From theory to practice? From theary to practice? “my“ Italian experience Flavia Marzano flavia (dot) marzano (at) gmail (dot) com http://www.allamoda.eu/made-in-italy-e-le-sue-grandi-%E2%80%9Copere%E2%80%9D/ Flavia Marzano 1
  • 2. Italian Association for Open Government From theary to practice? • The initiative (http://www.datagov.it/) for the association was taken by a group of law experts, technologists, public and private managers, university professors, exponents of NGOs,... •  The aim of the association is mainly to increase the awareness of citizens, enterprises and PAs on Open Government issues and to promote the implementation of open government strategies in Italy. Flavia Marzano 2
  • 3. Open Government? From theary to practice? “My Administration is committed to creating an unprecedented level of openness in Government. We will work togheter to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficienct and effectiveness in Government.” (President Obama 21/01/09) Flavia Marzano 3
  • 4. Open Gov Manifesto: why? Notwithstanding some indifference on the Administration’s From theary to practice? side, a movement for open government is present also in Italy where several new grassroots initiatives are now growing. The attainable goals are: •  active participation •  2.0 government •  growth of transparency •  information as an infrastructure •  knowledge sharing •  collective intelligence (crowd wisdom) •  trust and confidence (in PA) •  permanent innovation •  extended network services Flavia Marzano 4
  • 5. Regulations on Gov procurement From theary to practice? Present Italian regulations (since 1993) concern: Digital Administration, Interoperability, Reuse, Accessibility. Each norm defines some standards! Italian norms: • D.LGS. 39/1993 • L. 59/1997 • DPR 513/1997 • DPR 445/2000 • CAD (Code of Digital Administration) D.LGS. 82/2005 • New CAD D. LGS. 235/2010 … Flavia Marzano 5
  • 6. Main sections of the new CAD From theary to practice? •  Rights of citizens and enterprises •  Organization of Public Administrations •  Digital documents •  Electronic Signatures •  Electronic document transmission •  Public Administration Data •  Data availability •  Network services •  Development, acquisition and reuse of ICT systems in PA •  Public Connectivity System •  International network of PA Flavia Marzano 6
  • 7. Key issues in CAD •  Comparative technical and economic evaluation of ICT From theary to practice? solutions must be performed verifying: •  Opportunity and convenience of ad hoc solutions •  Possibility of reuse included in the acquisition contracts •  Opportunity and convenience of acquisition of software under a proprietary licence •  Opportunity and convenience of acquisition of software under an open source licence •  PAs must inform the public agency DigitPA about the solutions adopted in order to make easy reuse possible for other PAs •  The solutions adopted by PAs must in principle be modular and must admit the possibility of representing data and documents also in open formats •  PAs owning customized software must be able to give it for free to any other PA, giving also the documentation and the source code in order to allow a customized reuse Flavia Marzano 7
  • 8. Effects of regulations 1 •  One of the most relevant experiences related to From theary to practice? public procurement regulations involves CONSIP (http://www.consip.it) •  Consip, public stock company owned by Italy’s Ministry of the Economy and Finance (MEF), operates on behalf of the State, within the framework of the strategic guidelines and tasks given by its sole shareholder. •  It analyses the demand and supply markets, develops purchasing initiatives according to PA requirements and provides purchasing know- how and consultancy services to meet specific requirements Flavia Marzano 8
  • 9. Effects of regulations 2 •  Regulations are in principle tight but not really compulsory (no From theary to practice? sanctions are provided by the norms). As a consequence standards are not always respected specially those concerning accessibility, usability, transparency, completeness of information. •  A limited effect of present regulations is also due to the lack of specific competences by administrators. As a consequence many activities are performed within old schemes, paying more attention to avoid possible sanctions than to improve services. Flavia Marzano 9
  • 10. Standards? We need: From theary to practice?   maintenance and persistency of information   Interoperability   Neutrality   Suppliers indipendency   Investment protection Flavia Marzano 10
  • 11. Constraints and Common rules Public Administrations buying software have From theary to practice? to ensure the respect of many different constraints at least from the legal, technical and economical points of view. Nevertheless PAs can not forget that they are spending public money for public interest, so they also have to ensure the respect of some “common” rules… Flavia Marzano 11
  • 12. Lessons learnt and Recommendations 1 From theary to practice? The evidence coming from almost 20 years of public procurement based also on the new technologies shows that in Italy: •  It is necessary to provide a system of specific sanctions in order to increase compliance with regulations •  It is essential to organize dissemination and training (both of PA technicians and of politicians) in order to increase awareness and specific competences •  The Consip model, albeit quite centralistic, appears to be reasonably good and it may probably ensure a more systematic compliance with standards Flavia Marzano 12
  • 13. Lessons learnt and Recommendations 2 From theary to practice? On the technical side it is important to stress the advantages of openness in order to make standards-based public procurement practically feasible. In particular PAs in procurement should be aware of the need of: •  open standards •  neutrality •  open data •  business continuity •  open formats •  data persistency •  open access •  accessibility •  open g-cloud •  Transparency •  interoperability •  scalability •  software reusability •  … •  absence of lock-in Flavia Marzano 13
  • 14. To do list for PAs 1 From theary to practice? PAs in buying software must ensure: • pluralism, competition and security • Integration with the software already in use • The “continuity of data • Interoperability and cooperation • Availability of source code ate least for inspection and traceability (even in case of proprietary code) Flavia Marzano 14
  • 15. To do list for PAs 2 From theary to practice? PAs in buying software must: • Be proprietary of the “structure of data” • Be proprietary if software custom • Get better price/performance solutions and maintenance • Verify the TCO • Buy software based on Open standards • Be sure to be able to change supplier • Be sure that the software acquired will not have any backdoors Flavia Marzano 15
  • 16. To do list for PAs 3 From theary to practice? In giving information Pas must grant to citizens: • Transparency • Privacy • Accessibility (both in the sense of availability of documents and in the sense of accessiblity for disables) • Possibility to read public documents without having to buy any software (nor license) Flavia Marzano 16
  • 17. What do we still miss? 1.  Open access From theary to practice? 2.  Trust 3.  Innovation 4.  Awareness 5.  Political commitment We need to move from transparency to openness! http://www.flickr.com/photos/xamad/299972023/ Flavia Marzano 17
  • 18. Thank you From theary to practice? for your attention flavia (dot) marzano (at) gmail (dot)com This work, in its original parts, is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Italy License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/3.0/it/ Flavia Marzano 18