Tim Shaw, Director of Strategy at Forum One Communications, outlines the components of a successful strategy for online services. This presentation was a short introduction at the start of a Web Executive Seminar that featured presentations from four nonprofit organizations. The event was held on Sept. 26, 2007 at the National Press Club in Washington DC. Learn more at http://www.forumone.com/content/calendar/detail/2170 . Contact Tim Shaw / tshaw@ForumOne.com .