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Welcome to
Founder Centric
3 Typical
Assignments
Market feedback
Easy
Grading Speed
Doing
Then
Learning
Rob Fitzpatrick
@robfitz
rob@foundercentric.com
Salim Virani
@SaintSal
salim@foundercentric.com
10:00   Hello & intro
10:30   Coffee
11:00   Iterative teaching
11:15   Workshops & assignments
12:30   Lunch
1:30    Workshops & assignments
2:00    Design Process & Goals
2:30    Extra Curricular Fit
3:00    Coffee
3:30    Gotchas & Questions
4:30    Closing discussion
Startup iterations
are much faster
than a semester.
Can we grade
iterations?
Death Spiral
Controlling
    vs.
 Enabling
Course-correction
How do we measure
teaching success?
Quality Control
creates barriers.
Build

Learn


        Measure
Don’t change their mind.
Change their approach.
Remove barriers.
Just give them the tools.
Leave the directions to them.
Post Up!
Caffeine
Entrepreneurship is a craft.
It’s learned through practice.
Are our assignments
grading application
or knowledge?
Psychology
Effectuation
Seeking Pull
Habits & process
Responsible risk
Camaraderie, humility
Oh, making loads of money!
Interchangeable
Modules
Ideas
Personal inventory
Students make two lists on a single page:

    What I’ve Got                   What I Can Do (startup ideas)




They’re graded on the length of the list and
the relevance of the ideas to their resources.
Actionable
Analytics
Growth Engines & Pirate Metrics
Your KPI Dashboard
 Actionable analytics for your current goals
 No clutter metrics
 Understanding the trade-offs
Hustle
Build an audience
 Quantity of content published
 Daily analytics screenshots & action log
 Post-mortem of what worked & didn’t
 Variety of channels and content tried
Lunch
1   Parts
                                       3
                                       Progress




            2   Whole
                Articulating a clear
                       story
Platform                      Platform

esday, 14 June 2011         Tuesday, 14 June 2011
Isolate the
dynamic
Given a short case study (and
possible online research):
   A canvas with only 3 post-its
   A paragraph on why this is the
key dynamic
Business model pitches
     Explains the overall business in first
    90 seconds
     Focused on the right bits
     Used fewest post-its
     Good, energetic story
     Connects trends, customer problems
    & current behavior to proposed
Business model options
 Pure quantity
 Breadth of variation
 Legibility
 Understandable when they review them in 3 months?
The Mom Test
Dear Mom,
Don’t you
think I’m
great?
Love,
Your son
But, everybody will lie to you
        (not just mom)
The mom test
Talk about their life,   Future-tense
not your idea            opinions are lies

Ask about specifics       You gain nothing
in the past              by convincing
                         them
❝
    Do think it’s a good
    idea?
                           ❞
           Us
❝
    Do think it’s a good
    idea?
                           ❞
           Us
❝ Would you buy a
  product which solved
  this problem?
                         ❞
        Us
❝ Would you buy a
  product which solved
  this problem?
                         ❞
        Us
❝
    How do you currently
    deal with this problem?
                              ❞
          Us
❝
    How do you currently
    deal with this problem?
                              ❞
          Us
❝ Talk me through the last
  time you had this
  problem.
                             ❞
         Us
❝ Talk me through the last
  time you had this
  problem.
                             ❞
         Us
❝
    How much would you
    pay for this?
                         ❞
         Us
❝
    How much would you
    pay for this?
                         ❞
         Us
❝
    How much money does
    this problem cost you?
                             ❞
          Us
❝
    How much money does
    this problem cost you?
                             ❞
          Us
❝
    Is there a budget for
    it?
                            ❞
          Us
❝
    Is there a budget for
    it?
                            ❞
          Us
❝
    Who else should I talk
    to?
                             ❞
          Us
❝
    Who else should I talk
    to?
                             ❞
          Us
Opinions are worthless!
Real stories.
Problem            Solution      Excited                    Feature
                    Goal                            Remiss   Upset
Person   Obstacle          Alternative                               request




                                   Pair. One interviewer, one notetaker.

                                   One phrase per card.

Interviews!                        Use the icons as your record notes.

                                   The order doesn t matter, but bring up
                                   each topic during the interview.
Building a support
network (that you trust!)
Braintrust
Problem, Learning Goal, Plan,
turned in weekly.

  Selection & analysis of big
  problem and learning goal
  Efficiency of plan to answer it
  Concise
  Feedback from peers collected
Growth Hackers
Add a zero
1.Pick a startup, ideally local.
2.Think of 3 ways to add a
  zero (an order of
  magnitude)
3.Email them to the founder,
  asking to discuss.
4.Write up lessons learned
  from the conversation.
5.Automatic 100% if the
  startup tried it and learned
  something!
Big idea!   Too bad about the execution.
Segmentation
Reduce an idea with a broad
market to 10 possible segments,
each with a TAM lower than
1,000.

Include at least one likely
awareness channel for each.

Pick one. Turn in a contact list of
prospects in that segment.
Pivot or persevere?
Given a short case study:
   Analysis of the commitments and signals from customers
   Exploration of the possible learning goals
   Description of a reasonable way to achieve this learning.
Signal vs. Noise
Log into an analytics account (or look at print-outs) and
isolate the growth engine from the TechCrunch traffic.

Turn in the relevant numbers only, with a paragraph
explaining why this is the growth engine.
How do we grade
Customer Development?

 Got conversations
 Note-taking
 Asked good questions
 Analysis of multiple conversations
Option Cards
Students are taught how to use option
cards in their startup. At the end of the
semester, they submit their decks.

   Quantity of cards
   2 subsets, based on different
fictitious problems
(low conversion rate, Google becomes
your competition, failed to build, etc.)
Lean Usability
Optimise a university web app.

Groups of 4 run 4-5 30-minute
usability tests, submitting:

   Whiteboard snapshot
   #1 problem discovered
   List of other problems & why they
weren’t chosen.
Hacking time
Hack a personal habit this week. Write a paragraph on what
you tried, and why. Write another on how it went.
MVP design
Given a short case study, and a specific learning goal:
   Good balance of speed, cost and certainty of learning
   Clear steps
   Clear success metric
Assumptions Exercise
Thank @GiffConstable!
I believe my customers
    have a need to
    _____________ .
This need can be solved
with _________________.
 My initial customers
        will be
 _________________.
I will acquire the majority
  of my users/customers
          through
 _______________________
            and
________________________.
I will make money by
 ___________________.
Get the FULL version at
   giffconstable.com
Our design process
Flexible curriculum
Lay out the big principles
you want to impart.

Come up with a set of
swappable options.

Assemble them as
needed. Don’t converge
until you need to.
F-Day Principles
Iterate
Do Less
Understand The Big Picture
Learn, then Confirm
Focus On Your Next Steps
Flexible curriculum
Make sure they fit well by, looking at the
overall output:

   Each principle was conveyed and
applied in practice.
   The energy levels stayed high all day.
   The overall tone conveyed the right
message. (We walked the talk.)
   It adapted to student needs.
Project framing
1. Just build a company
2. Build your best idea
3. Lots of small projects
Rules of thumb
Strip away irrelevancies mercilessly.
Make them apply it in the next 5 minutes.
Make it accessible. Use plain speak.
Keep your shirt!


What I’ve
  got
                  What I
                  can do

Make friends!
Personal inventory
Students make two lists on a single page:

    What I’ve Got                   What I Can Do (startup ideas)




They’re graded on the length of the list and
the relevance of the ideas to their resources.
Constrained launches
With enough harnesses, these are 1-2 week
practical assignments:

Launch a consumer/SME SaaS MVP.
Launch a drop shipper.
Concierge a market place (find liquidity)
Build an audience. (blog, Twitter, Google+, etc.)
Launch an enterprise service.
Growth hack a startup.
The bigger picture
Peer Support
Safety net, saves the weakest
Social
Broader exposure
Bubbles up unknown student skills
Linear?
Order, length and
depth of each
lesson are still
adaptable.
Advisors.
Make the students responsible
for filtering bad advice & pushing
back on expectations.

Reduce the business plan to
relevant parts.
Other demands.
Open Space
Gotchas
 Assignment overload
 Mentor overload
 Single-iteration projects
 Clear on what to grade
Gotchas
   Mismatched goals & skills
   Lack of practical design /
tech skills
   No help-seeking attitude
   Using speakers/mentors
who don’t get startups
   “We just need to raise
funding.”
Gotchas
    Students not knowing
each other
    Expecting students to stay
in sync
    Hung up inconsequential
details.
    In love with their first idea
Build

Learn


        Measure
Teach

Learn


        Measure
Remove friction. Catch them when they fall.
Thank You!
                 We are Founder-Centric.




Salim Virani                                Rob Fitzpatrick
@SaintSal                                         @robfitz
salim@foundercentric.com            rob@foundercentric.com
Work with us.                     Content: Use our accelerator stuff!
                                  Plug in polished workshops, videos
                                  and materials.

Programme design: Let’s sit          Fast & easily-gradeable
down and work out options to      assignment packs
help you hit ambitious,              Slide decks
measurable goals.                    Case studies
                                     Card games
Workshops: Fly us in to give
students a practical boost (or       Full facilitation guides
kick), and to help keep them on      Training videos
track.                               Teacher community

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Teaching lean startup capital enterprise