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From Effectiveness to 
Greatness 
Based on Stephen Covey’s the 8th Habit, 
www.the8thhabit.com)
Overview 
z Context 
z The Two Roads 
z Find Your Voice and Inspire Others To Find 
Theirs 
z Conclusion
“Few of us can do great 
things, but all of us can do 
small things with great love.” 
Mother Teresa
Context
Integrate What You Learn Into 
Your Life 
z To know and not to do, is really not to know 
z To learn and not to do is not to learn 
z To understand something and not apply it is 
really not to understand it 
z It is only in the doing, the applying that 
knowledge and understanding are 
internalized
Organizations 
z Believe that high achievers are 
made, not born 
z If staff are given enough 
information (knowledge) and 
trained long enough (skilled) they 
will be productive
Training 
z Focused on identifying which abilities 
staff are lacking and trying to fill in 
these unfortunate gaps 
z “Areas for improvement” an 
euphemism for “Areas of weaknesses”
Great Organizations 
z Know the difference between 
knowledge, skills and talent 
z Talent, channelled through the right 
job, is the one constant required for 
superior performance 
z Intelligence is not a reliable 
indicator or superior performance, 
talent consistently is
What Is Talent? 
z Many people assume it is a special gift given only to a 
handful of people 
z Talent is much more than this and a lot more pervasive 
than is generally viewed 
z Everyone has talent – the natural predispositions that 
make each of us particularly effective 
z When this recurrent pattern of thinking, feeling and 
behaviour is applied to the right role, superior 
performance is generated 
z The trick is to find that role in which talents can be put 
to their best use
How do we achieve greatness in 
any position and in any setting? 
z By finding the right balance of four human 
attributes: talent, need, conscience and 
passion 
z At the nexus of these four attributes is the 
VOICE – the unique personal significance we 
each possess
NEED 
What drives 
you? 
TALENT 
What can you be 
the best? 
PASSION 
What are you 
deeply 
passionate 
about? 
VOICE 
Unique personal 
significance 
CONSCIENCE 
What does it tell you?
Whole Person Paradigm 
MIND 
SPIRIT 
HEART BODY
For simple assumptions in our 
lives 
z For the body – assume you’ve had a heart attack; 
now live accordingly 
z For the mind – assume to the life of your profession 
is two years; now prepare accordingly 
z For the heart – assume everything you say about 
another person, they can overhear; now speak 
accordingly 
z For the spirit – assume you met with the Almighty; 
now live accordingly
4 Needs of People 
Growth & 
Development 
TO LEARN 
(MIND) 
Meaning & 
Contribution 
TO LEAVE 
A LEGACY 
(SPIRIT) 
Survival 
TO LIVE 
(BODY) 
Relationships 
TO LOVE 
(HEART)
Whole person in a world job 
Use Me 
Creatively 
MIND 
Let Me 
Serve 
SPIRIT 
Pay Me Fairly 
BODY 
Treat Me 
Kindly 
HEART
Organization Needs 
Growth & 
Development 
(MIND) 
Meaning, 
Integrity, 
Contribution 
(SPIRIT) 
Financial 
Health 
(BODY) 
Relationships 
(HEART)
The Two Roads 
zFind Your Voice 
zInspire Others to Find Theirs
Two Roads In Life 
GREATNESS 
FIND YOUR VOICE Inspire Others 
to Find Their Voice 
“road less traveled” 
“road traveled by 
Keep Others 
from Finding & Using 
Their Voice 
many” 
LOSE YOUR VOICE MEDIOCRITY
Find Your Voice
Find Your Voice 
1. Discover Your Voice 
2. Express Your Voice
1. Discover Your Voice 
z Potential we have from birth – birth gifts 
z Mostly unopened
Birth-Gifts 
FFrreeeeddoomm aanndd PPoowweerr ttoo CChhoooossee 
Principles (Natural Laws) 
• Universal 
• Timeless 
• Self-Evident 
Principles (Natural Laws) 
• Universal 
• Timeless 
• Self-Evident 
The The 4 4 Intelligences 
Intelligences 
• • PQ 
PQ 
• • IQ 
IQ 
• • EQ 
EQ 
• • SQ 
SQ
Stimulus & Response 
Stimulus 
SPACE 
“Freedom to 
Choose” 
Response
Principles 
z Fairness 
z Kindness 
z Respect 
z Integrity 
z Honesty 
z Service 
z Contribution
4 Intelligences 
IQ 
Mental 
(MIND) 
SQ 
Spiritual 
(SPIRIT) 
PQ 
Physical 
(BODY 
EQ 
Emotional 
(HEART)
2. Express Your Voice 
z Disciple for the physical 
z Vision for the mental 
z Passion for the emotional 
z Conscience for the spiritual
Find Your Voice: Summary 
Whole 
Person 
BODY 
MIND 
HEART 
SPIRIT 
Discover Your Voice Express Your Voice 
4 Needs 
To live 
To Learn 
To Love 
To Leave a 
Legacy 
4 
Intelligences 
Physical 
Intelligence 
(PQ) 
Mental 
Intelligence 
(IQ) 
Emotional 
Intelligence 
(EQ) 
Spiritual 
Intelligence 
(SQ) 
4 Attributes 
Discipline 
Vision 
Passion 
Conscience
Inspire Others To find 
Theirs 
The Leadership Challenge
“90 percent of all 
leadership failures are 
character failures”
Trust 
Character Wisdom Competence
“Leadership is the 
capacity to translate 
vision into reality”
An Effective Leader 
0 2000 4000 6000 8000 10000 12000 14000 16000 
Courageous 
Expert 
Motivator 
Model 
Dedicated 
Other 
Decision Maker 
Caring 
Visionary 
People Focused 
Communicator 
Integrity
4 roles of Leadership 
Inspires trust without 
Modeling expecting it 
(Personal Moral Authority) 
Pathfinding Creates order without 
demanding it 
(Visionary Moral Authority) 
Aligning 
Nourishes both vision & 
empowerment without 
proclaiming them 
(Institutional Moral Authority) 
Empowering Unleashes human potential 
without externally motivating it 
(Cultural Moral Authority)
What Do Successful Leaders Do? 
SET DIRECTION 
(vision, customers, future) 
SET DIRECTION 
(vision, customers, future) 
DEMONSTRATE 
DEMONSTRATE 
PERSONAL CHARACTER 
(habits, integrity, trust, analytical thinking) 
PERSONAL CHARACTER 
(habits, integrity, trust, analytical thinking) 
MOBILIZE 
MOBILIZE 
INDIVIDUAL COMMITMENT 
INDIVIDUAL COMMITMENT 
(engage others, share power) 
(engage others, share power) 
ENGENDER 
ENGENDER 
ORGANIZATIONAL 
ORGANIZATIONAL 
CAPABILITY 
CAPABILITY 
(build teams, manage change) 
(build teams, manage change)
Leadership: Summary 
Whole 
Person 
BODY 
(To Live) 
MIND 
(To Learn) 
HEART 
(To Love) 
SPIRIT 
To Leave a 
Legacy) 
4 Roles 
Modeling 
Pathfinding 
Aligning 
Empowering 
4 
Intelligences 
Physical 
Intelligence 
(PQ) 
Mental 
Intelligence 
(IQ) 
Emotional 
Intelligence 
(EQ) 
Spiritual 
Intelligence 
(SQ) 
4 Attributes 
Discipline 
Vision 
Passion 
Conscience 
Focus 
Execution
Focus & Execution 
z Focus: “What matters most” 
z Execution: “Making it happen”
The 4 Disciplines of Execution 
1. Focus on the wildly important 
2. Create a compelling scoreboard 
3. Translate lofty goals into specific goals 
4. Hold each other accountable – all the time
Execution Gap 
z Clarity – not knowing clearly the goals and priorities 
of the team or organization 
z Commitment – not buying into the goals 
z Translation – not knowing what they need to do to 
help the team or organization achieve its goals 
z Enabling – not having the proper structure, systems 
or freedom to do their jobs well 
z Synergy – not getting along or work together 
z Accountability – not holding each other 
accountable
Leadership 
PLAN 
(MIND) 
SERVE 
(SPIRIT) 
DO 
(BODY 
EVALUATE 
(HEART)
Review 
z Context 
z The Two Roads 
z Find Your Voice 
z Inspire Others To Find Theirs
Three Generations Principle- 
Centered Living 
HUMILITY COURAGE 
ARROGANCE COWARDICE 
WISDOM 
FOOLISHNESS 
ABUNDANCE 
MENTALITY 
SCARCITY MENTALITY 
INTEGRITY 
DUPLICITY 
PARENTS 
CHILD 
GRAND 
CHILDREN
Courage is not the 
absence of fear. 
Rather, the judgment that 
something else is more important 
than fear.
The Three Kind of Greatness 
PERSONAL 
GREATNESS 
7 Habits 
ORGANIZATIONAL 
GREATNESS 
Vision, Mission, 
Values 
LEADERSHIP 
GREATNESS 
4 roles of Leadership 
The 8th 
Habit
A Prayer 
z Grant me the serenity 
z To accept the things I cannot change, 
z Courage to change the things I can, 
z And wisdom to know the difference!

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Unpan021466 the eight habit-a

  • 1. From Effectiveness to Greatness Based on Stephen Covey’s the 8th Habit, www.the8thhabit.com)
  • 2. Overview z Context z The Two Roads z Find Your Voice and Inspire Others To Find Theirs z Conclusion
  • 3. “Few of us can do great things, but all of us can do small things with great love.” Mother Teresa
  • 5. Integrate What You Learn Into Your Life z To know and not to do, is really not to know z To learn and not to do is not to learn z To understand something and not apply it is really not to understand it z It is only in the doing, the applying that knowledge and understanding are internalized
  • 6. Organizations z Believe that high achievers are made, not born z If staff are given enough information (knowledge) and trained long enough (skilled) they will be productive
  • 7. Training z Focused on identifying which abilities staff are lacking and trying to fill in these unfortunate gaps z “Areas for improvement” an euphemism for “Areas of weaknesses”
  • 8. Great Organizations z Know the difference between knowledge, skills and talent z Talent, channelled through the right job, is the one constant required for superior performance z Intelligence is not a reliable indicator or superior performance, talent consistently is
  • 9. What Is Talent? z Many people assume it is a special gift given only to a handful of people z Talent is much more than this and a lot more pervasive than is generally viewed z Everyone has talent – the natural predispositions that make each of us particularly effective z When this recurrent pattern of thinking, feeling and behaviour is applied to the right role, superior performance is generated z The trick is to find that role in which talents can be put to their best use
  • 10. How do we achieve greatness in any position and in any setting? z By finding the right balance of four human attributes: talent, need, conscience and passion z At the nexus of these four attributes is the VOICE – the unique personal significance we each possess
  • 11. NEED What drives you? TALENT What can you be the best? PASSION What are you deeply passionate about? VOICE Unique personal significance CONSCIENCE What does it tell you?
  • 12. Whole Person Paradigm MIND SPIRIT HEART BODY
  • 13. For simple assumptions in our lives z For the body – assume you’ve had a heart attack; now live accordingly z For the mind – assume to the life of your profession is two years; now prepare accordingly z For the heart – assume everything you say about another person, they can overhear; now speak accordingly z For the spirit – assume you met with the Almighty; now live accordingly
  • 14. 4 Needs of People Growth & Development TO LEARN (MIND) Meaning & Contribution TO LEAVE A LEGACY (SPIRIT) Survival TO LIVE (BODY) Relationships TO LOVE (HEART)
  • 15. Whole person in a world job Use Me Creatively MIND Let Me Serve SPIRIT Pay Me Fairly BODY Treat Me Kindly HEART
  • 16. Organization Needs Growth & Development (MIND) Meaning, Integrity, Contribution (SPIRIT) Financial Health (BODY) Relationships (HEART)
  • 17. The Two Roads zFind Your Voice zInspire Others to Find Theirs
  • 18. Two Roads In Life GREATNESS FIND YOUR VOICE Inspire Others to Find Their Voice “road less traveled” “road traveled by Keep Others from Finding & Using Their Voice many” LOSE YOUR VOICE MEDIOCRITY
  • 20. Find Your Voice 1. Discover Your Voice 2. Express Your Voice
  • 21. 1. Discover Your Voice z Potential we have from birth – birth gifts z Mostly unopened
  • 22. Birth-Gifts FFrreeeeddoomm aanndd PPoowweerr ttoo CChhoooossee Principles (Natural Laws) • Universal • Timeless • Self-Evident Principles (Natural Laws) • Universal • Timeless • Self-Evident The The 4 4 Intelligences Intelligences • • PQ PQ • • IQ IQ • • EQ EQ • • SQ SQ
  • 23. Stimulus & Response Stimulus SPACE “Freedom to Choose” Response
  • 24. Principles z Fairness z Kindness z Respect z Integrity z Honesty z Service z Contribution
  • 25. 4 Intelligences IQ Mental (MIND) SQ Spiritual (SPIRIT) PQ Physical (BODY EQ Emotional (HEART)
  • 26. 2. Express Your Voice z Disciple for the physical z Vision for the mental z Passion for the emotional z Conscience for the spiritual
  • 27. Find Your Voice: Summary Whole Person BODY MIND HEART SPIRIT Discover Your Voice Express Your Voice 4 Needs To live To Learn To Love To Leave a Legacy 4 Intelligences Physical Intelligence (PQ) Mental Intelligence (IQ) Emotional Intelligence (EQ) Spiritual Intelligence (SQ) 4 Attributes Discipline Vision Passion Conscience
  • 28. Inspire Others To find Theirs The Leadership Challenge
  • 29. “90 percent of all leadership failures are character failures”
  • 31. “Leadership is the capacity to translate vision into reality”
  • 32. An Effective Leader 0 2000 4000 6000 8000 10000 12000 14000 16000 Courageous Expert Motivator Model Dedicated Other Decision Maker Caring Visionary People Focused Communicator Integrity
  • 33. 4 roles of Leadership Inspires trust without Modeling expecting it (Personal Moral Authority) Pathfinding Creates order without demanding it (Visionary Moral Authority) Aligning Nourishes both vision & empowerment without proclaiming them (Institutional Moral Authority) Empowering Unleashes human potential without externally motivating it (Cultural Moral Authority)
  • 34. What Do Successful Leaders Do? SET DIRECTION (vision, customers, future) SET DIRECTION (vision, customers, future) DEMONSTRATE DEMONSTRATE PERSONAL CHARACTER (habits, integrity, trust, analytical thinking) PERSONAL CHARACTER (habits, integrity, trust, analytical thinking) MOBILIZE MOBILIZE INDIVIDUAL COMMITMENT INDIVIDUAL COMMITMENT (engage others, share power) (engage others, share power) ENGENDER ENGENDER ORGANIZATIONAL ORGANIZATIONAL CAPABILITY CAPABILITY (build teams, manage change) (build teams, manage change)
  • 35. Leadership: Summary Whole Person BODY (To Live) MIND (To Learn) HEART (To Love) SPIRIT To Leave a Legacy) 4 Roles Modeling Pathfinding Aligning Empowering 4 Intelligences Physical Intelligence (PQ) Mental Intelligence (IQ) Emotional Intelligence (EQ) Spiritual Intelligence (SQ) 4 Attributes Discipline Vision Passion Conscience Focus Execution
  • 36. Focus & Execution z Focus: “What matters most” z Execution: “Making it happen”
  • 37. The 4 Disciplines of Execution 1. Focus on the wildly important 2. Create a compelling scoreboard 3. Translate lofty goals into specific goals 4. Hold each other accountable – all the time
  • 38. Execution Gap z Clarity – not knowing clearly the goals and priorities of the team or organization z Commitment – not buying into the goals z Translation – not knowing what they need to do to help the team or organization achieve its goals z Enabling – not having the proper structure, systems or freedom to do their jobs well z Synergy – not getting along or work together z Accountability – not holding each other accountable
  • 39. Leadership PLAN (MIND) SERVE (SPIRIT) DO (BODY EVALUATE (HEART)
  • 40. Review z Context z The Two Roads z Find Your Voice z Inspire Others To Find Theirs
  • 41. Three Generations Principle- Centered Living HUMILITY COURAGE ARROGANCE COWARDICE WISDOM FOOLISHNESS ABUNDANCE MENTALITY SCARCITY MENTALITY INTEGRITY DUPLICITY PARENTS CHILD GRAND CHILDREN
  • 42. Courage is not the absence of fear. Rather, the judgment that something else is more important than fear.
  • 43. The Three Kind of Greatness PERSONAL GREATNESS 7 Habits ORGANIZATIONAL GREATNESS Vision, Mission, Values LEADERSHIP GREATNESS 4 roles of Leadership The 8th Habit
  • 44. A Prayer z Grant me the serenity z To accept the things I cannot change, z Courage to change the things I can, z And wisdom to know the difference!