Sell me anything *

•

1 j'aime•942 vues

Francesco Bonadiman

This document provides tips for salespeople to effectively sell products to customers. It recommends salespeople ask 1000 questions to learn about customers, define typical customer personas, and try to solve customers' problems by finding opportunities. It also suggests identifying potential problems customers may have and creating opportunities to sell solutions. The document advises telling stories about customers and products as well as using techniques like versioning, establishing a foot in the door, and having social and loyalty goals to close sales.

Sell me anything*

Sell me…

“Sell me
this pen”

It’s a trap!

“The” pen

4 easy steps

4 easy steps

4 easy steps

4 easy steps

Ask 1000
questions

Ask 1000
questions

Ask 1000
questions

Know your
customers

Know your
customers

Know your
customers

Know your
customers

Empathy

Define
the right
‘persona’

Try to
solve
their
problem

Problem → Opportunity

Have no
probs?
Create
some!

“I do (not)
use them,
and you
notice it”

“I do (not)
use them,
and you
notice it”

…stressed
after parent-
teacher’s
meeting?

Xmas or
Easter gifts?
4 aunt or
grandpa?

Gets warm →
peeling lips,
cracked skin

Some more
tricks!

Tell a
story

Tell a
story
Jelani, 3 year-old kid, Ghana

Versioning

“Foot
in the
door”

Always
be loyal
& reliable

*Dig
deep

Now… Sell
me these
cosmetics!

Thanks!
@franzbona

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A tabletop system to paper-prototype for mobile applications

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Sell me anything *

1. Sell me anything*

3. “Sell me this pen”

4.

5. It’s a trap!

6. “The” pen

7. 4 easy steps

8. 4 easy steps

9. 4 easy steps

10. 4 easy steps

11.

12.

13.

14.

15. Ask 1000 questions

16. Ask 1000 questions

17. Ask 1000 questions

18. Know your customers

19. Know your customers

20. Know your customers

21. Know your customers

23. Define the right ‘persona’

24. Try to solve their problem

25. Problem → Opportunity

26. Have no probs? Create some!

27. “I do (not) use them, and you notice it”

28. “I do (not) use them, and you notice it”

29. …stressed after parent- teacher’s meeting?

30. Xmas or Easter gifts? 4 aunt or grandpa?

31. Gets warm → peeling lips, cracked skin

32. Some more tricks!

33. Tell a story

34. Tell a story Jelani, 3 year-old kid, Ghana

36. “Foot in the door”

37. Social Goal

38. Always be loyal & reliable

40. Now… Sell me these cosmetics!

41. Thanks! @franzbona