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Welcome
                                 to Krauthammer




© by Krauthammer International
What do we commit to?




      Behaviour change
        for sustainable
improvements in results

                          Through training, coaching
                          and consulting




                                                       © by Krauthammer International
What belief could we share?


 Everything starts
   and ends with
          people




                              © by Krauthammer International
                              © by Krauthammer International
How can we contribute?

                      Bringing out the best
                      in people




 Living performance




                                              © by Krauthammer International
Achievable? Yes, because...



                     Our guiding principle
                     Given the right conditions
                     and attitude, people are
                     capable of significant
                     personal growth




                                                  © by Krauthammer International
In our DNA

  KISS tools and concepts
  … sound pragmatism

  Under the skin
  … positive confrontation

  Global consistency, local intimacy
  … passionate internationalism


                                       Lasting impact
                             … sustainably, through people




                                                             © by Krauthammer International
Our heart – Krauthammer University


                  New colleagues,
      Boarding    initial education




                     Our people,
     Developing      our strategy



                  With specialists,
     Exchanging   clients, strategic




                                                                        © by Krauthammer International
                                       © by Krauthammer International
                       partners
Where can you meet us?
 China     United    Brasil     Sverige    Suomi      United           Česká       Polska       Magyarország        Slovensko    România       Republika
 Beijng    States     Sao     Stockholm   Helsinki   Kingdom         Republika    Warszawa       Budapest           Bratislava   București     Slovenija
Hongkong   Atlanta   Paulo                            London           Praha                                                                   Ljubljana




                                                                                                                             Since 1971
                                                                                       Grown to        31 offices and partners
                                                                                                              In 23 countries
                                                                                                      With 245 fully employed




                                                                                                                                                       © by Krauthammer International International
                                                                                                               consultants and staff




                                                                                                                                                                    © by Krauthammer
                                                                                       Delivering in 23 native languages
                                                                                                                        In 55 countries
  Россия      Ελλάδα     Türkiye    Italia     España        Portugal      Nederland    Deutschland     Belgique/       France       Lille      Suisse/
  Moscow      Athina     Istanbul   Milano    Barcelona       Lisboa       Noordwijk     Hamburg          België        Nantes    Strasbourg    Schweiz
                                               Madrid                                                    Brussels        Paris      Aix-en-     Genève
                                                © by Krauthammer International
                                                                                                                         Lyon      Provence      Zürich
How will we work together?

Our services are organised around your
business needs and learning populations




                                 Learning




                                               © by Krauthammer International
                                 Development
                                 Change
In a nutshell...



 Learning                      Development                   Change
 Our (individual) focus -      Our (collective) focus –      Our (collective) focus –
 Supporting you to develop     Supporting you to develop     Supporting you to deliver
 your people through a         and roll-out                  major change programmes
 broad, consistent portfolio   smart, sustainable internal
                               development paths             Intervening in a defined
 Delivered year-round, by                                    period of time
 Krauthammer specialists       Intervening long-term
                                                             Blending your and
                               Blending your, Krauthammer    Krauthammer specialists
                               and other specialists

 Your gain - Behaviour         Your gain – A continuous      Your gain – Sustainable and
 change in a timely and        learning organisation         distinctive improvements in
 sustainable way                                             performance




                                                                                           © by Krauthammer International
Frequently heard                              Learning


“We need to develop the capabilities of
only one or very few key
employees, sometimes geographically
dispersed.”

“We need our key employees to better
question themselves and to be aware of
their strengths and improvement points.”

“We seek, for a specific need, a tested and
tried, ready-to-use, solution… or on the
contrary, a very personalised, face-to-face
guidance.”

“We need our employees to leave their
habitual environment and to get fresh




                                                         © by Krauthammer International
perspectives from externals and peers in
other organisations.”
How do we address your needs?                                        Learning



        Connecting
                              Building up                Anchoring
         needs &
                             competences                  success
         solutions
  Connecting between    Training, coaching, and   Evaluating and
  client‟s need and     blended interventions     following-up
  ìndividual learning
  solution




                                                                                © by Krauthammer International
3 practice areas, 4 crafts                                                        Learning


      Leadership and                     Entrepreneurship
                                                              Crossfunctional themes
       Management                            and sales
                                                   Training
 Leadership                     Sales management              Time management
 Top management                 Sales                         Negotiation
 Senior management              Strategic selling             Personalised management
 Management                     Client relations              Influencing an audience
 Matrix management              Negotiation                   Managing emotions at work
 First level management                                       Multicultural
                                                              communication
 Management assistant
                                                              Facilitating efficient
                                                              meetings
                                                              Managing performance




                                                                                             © by Krauthammer International
                          Coaching, assessment and e-services



                             © by Krauthammer International
They say                                                                                    Learning



          “The „leadership‟ programme I just followed helps me in concrete
          implementation, providing simple and practical tools I can use daily. Well done, and
          thanks!”
          Pierre-Yves Legris, CEO, Legris Industries, France
“The training programme radically improved my sales efficiency.”
Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain

“Unlike other organisations, where the quality of consultants can be variable, Krauthammer
consultants have lived through what they communicate, before applying it. They don‟t sell
a point, they live it. Therein lies all the difference.”
Pascal Rinckenberger, President, OSRAM, France


           “My colleagues are very enthusiastic about the Krauthammer Sales training.”
           Hans Meulman, Application Manager Personal Protection, DSM Dyneema, the Netherlands


“I have more self-confidence and am more comfortable on stage and in conflictual




                                                                                                       © by Krauthammer International
environments. Now I have the tools to resolve delicate situations.”
Sami Tulonen, Director Institutional Affairs, FORATOM, Belgium
                                                                                           (…)
                                                                                            Back
Frequently heard                              Development


“We believe in permanent education, but
our investments are still driven by crisis,
gaps and short term fixes.”

“We want to better use existing
experiences and best practice, but
deployment doesn‟t yet take place, or is
ad hoc.”

“We lack the collective competence we
see as an unique advantage for our
organisation.”

“We therefore need to structurally re-
invest in mid/long term capabilities,
through the deployment of a streamlined




                                                            © by Krauthammer International
curriculum.”
How do we address your needs?                                               Development




               Design                    Transfer                   Roll-out

    Objective-setting and       Train the trainer/        Training and coaching
    framing                     facilitator programmes    delivery
    Establish learning
    paths, populate             Qualification and         Localisation and
    faculties                   quality assurance         international roll-out
    Collect, codify and
    share critical                                        Impact measurement,
    knowledge                                             adjustment
    Blended interventions
    with best-practice
    mind-, skill- and tool-




                                                                                          © by Krauthammer International
    sets

                        Secured through Krauthammer University
3 practice areas, 3 core curricula                                  Development



                                              Trainers and
   Skills training, interactive                facilitators
   knowledge transfer                       General and programme
   Join a community of trainers at              specific skills
   Krauthammer University
   Toolset, skillset, mindset

                                               Salesforces
                                               State-of-the-art
                                                    selling
   Learning paths for the different
   sales worlds –
   transactional, consultative, strategi
   c...


   Inspirational and authentic leadership
   Exemplary management behaviours
                                              Leaders and
   Leadership paradoxes                        managers




                                                                                  © by Krauthammer International
   Experiental learning                       Robust leadership
A selection of our references                                            Development



Leaders and managers   Sales forces                     Trainers and facilitators




                                                                                       © by Krauthammer International
                                                                             Back
                       © by Krauthammer International
Frequently heard                             Change



“We have a history of failed change
programmes.”

“We must change our performance, due to
changing market conditions.”

“We need to align our organisational
processes with our business model.”

“We seek to close the gaps in the
capabilities of our people and install new
impulses.”

“We require change management
capabilities to manage complex




                                                      © by Krauthammer International
transformation processes.”
How deep should the change be?                                  Change




 On the surface   Changing focus
                  Organisations act directly to achieve
                  outcomes, without changing the way people
                  work.

 Going under      Changing practices
                  Employees adjust or adopt new practices in
                  line with existing mind-sets to reach a new
                  bottom-line target.

 Going deep       Changing hearts and minds
                  An organisational, cultural change; people
                  change the way they behave fundamentally.




                                                                         © by Krauthammer International
How do we address your needs?                                             Change




           Intake                  Analysis           Implementation


Defining the project    Matching needs with     Delivering quantified
                        solutions               and qualified results
                                                within fixed time
                                                frame

Meet the team           Detailed analysis &     Communication and
Pain & Gain Statement   results plan            alignment
Proposal for Analysis   Identification of key   Training and coaching
                        levers                  of key employees
                        Value Proposition       Application/roll out of
                                                relevant tools and
                                                methodologies




                                                                                   © by Krauthammer International
                                                Ensuring sustainability
3 practice areas, 3 crafts                                               Change




                Sales & Marketing        Operations             Organisation

   Consulting    Sales & Channel
                  management
                                      Six Sigma & Lean    Performance management
                                     Project management   Competence development
                    Marketing        Safety management    Change & Communications
                  effectiveness


                 Strategic sales     Effective meetings        Teambuilding
     Training      Negotiation          Management            Train the coach
                Sales management        Leadership           Train the trainer




     Coaching                       Individual & Team




                                                                                    © by Krauthammer International
                     Major Change Implementation
A selection of our references                                Change



  Sales excellence   Performance management   Project management




                                                Asset Management




                                                                      © by Krauthammer International
How would you like to move
forward?

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corporate presentation september 100907 en

  • 1. Welcome to Krauthammer © by Krauthammer International
  • 2. What do we commit to? Behaviour change for sustainable improvements in results Through training, coaching and consulting © by Krauthammer International
  • 3. What belief could we share? Everything starts and ends with people © by Krauthammer International © by Krauthammer International
  • 4. How can we contribute? Bringing out the best in people Living performance © by Krauthammer International
  • 5. Achievable? Yes, because... Our guiding principle Given the right conditions and attitude, people are capable of significant personal growth © by Krauthammer International
  • 6. In our DNA KISS tools and concepts … sound pragmatism Under the skin … positive confrontation Global consistency, local intimacy … passionate internationalism Lasting impact … sustainably, through people © by Krauthammer International
  • 7. Our heart – Krauthammer University New colleagues, Boarding initial education Our people, Developing our strategy With specialists, Exchanging clients, strategic © by Krauthammer International © by Krauthammer International partners
  • 8. Where can you meet us? China United Brasil Sverige Suomi United Česká Polska Magyarország Slovensko România Republika Beijng States Sao Stockholm Helsinki Kingdom Republika Warszawa Budapest Bratislava București Slovenija Hongkong Atlanta Paulo London Praha Ljubljana Since 1971 Grown to 31 offices and partners In 23 countries With 245 fully employed © by Krauthammer International International consultants and staff © by Krauthammer Delivering in 23 native languages In 55 countries Россия Ελλάδα Türkiye Italia España Portugal Nederland Deutschland Belgique/ France Lille Suisse/ Moscow Athina Istanbul Milano Barcelona Lisboa Noordwijk Hamburg België Nantes Strasbourg Schweiz Madrid Brussels Paris Aix-en- Genève © by Krauthammer International Lyon Provence Zürich
  • 9. How will we work together? Our services are organised around your business needs and learning populations Learning © by Krauthammer International Development Change
  • 10. In a nutshell... Learning Development Change Our (individual) focus - Our (collective) focus – Our (collective) focus – Supporting you to develop Supporting you to develop Supporting you to deliver your people through a and roll-out major change programmes broad, consistent portfolio smart, sustainable internal development paths Intervening in a defined Delivered year-round, by period of time Krauthammer specialists Intervening long-term Blending your and Blending your, Krauthammer Krauthammer specialists and other specialists Your gain - Behaviour Your gain – A continuous Your gain – Sustainable and change in a timely and learning organisation distinctive improvements in sustainable way performance © by Krauthammer International
  • 11. Frequently heard Learning “We need to develop the capabilities of only one or very few key employees, sometimes geographically dispersed.” “We need our key employees to better question themselves and to be aware of their strengths and improvement points.” “We seek, for a specific need, a tested and tried, ready-to-use, solution… or on the contrary, a very personalised, face-to-face guidance.” “We need our employees to leave their habitual environment and to get fresh © by Krauthammer International perspectives from externals and peers in other organisations.”
  • 12. How do we address your needs? Learning Connecting Building up Anchoring needs & competences success solutions Connecting between Training, coaching, and Evaluating and client‟s need and blended interventions following-up ìndividual learning solution © by Krauthammer International
  • 13. 3 practice areas, 4 crafts Learning Leadership and Entrepreneurship Crossfunctional themes Management and sales Training Leadership Sales management Time management Top management Sales Negotiation Senior management Strategic selling Personalised management Management Client relations Influencing an audience Matrix management Negotiation Managing emotions at work First level management Multicultural communication Management assistant Facilitating efficient meetings Managing performance © by Krauthammer International Coaching, assessment and e-services © by Krauthammer International
  • 14. They say Learning “The „leadership‟ programme I just followed helps me in concrete implementation, providing simple and practical tools I can use daily. Well done, and thanks!” Pierre-Yves Legris, CEO, Legris Industries, France “The training programme radically improved my sales efficiency.” Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain “Unlike other organisations, where the quality of consultants can be variable, Krauthammer consultants have lived through what they communicate, before applying it. They don‟t sell a point, they live it. Therein lies all the difference.” Pascal Rinckenberger, President, OSRAM, France “My colleagues are very enthusiastic about the Krauthammer Sales training.” Hans Meulman, Application Manager Personal Protection, DSM Dyneema, the Netherlands “I have more self-confidence and am more comfortable on stage and in conflictual © by Krauthammer International environments. Now I have the tools to resolve delicate situations.” Sami Tulonen, Director Institutional Affairs, FORATOM, Belgium (…) Back
  • 15. Frequently heard Development “We believe in permanent education, but our investments are still driven by crisis, gaps and short term fixes.” “We want to better use existing experiences and best practice, but deployment doesn‟t yet take place, or is ad hoc.” “We lack the collective competence we see as an unique advantage for our organisation.” “We therefore need to structurally re- invest in mid/long term capabilities, through the deployment of a streamlined © by Krauthammer International curriculum.”
  • 16. How do we address your needs? Development Design Transfer Roll-out Objective-setting and Train the trainer/ Training and coaching framing facilitator programmes delivery Establish learning paths, populate Qualification and Localisation and faculties quality assurance international roll-out Collect, codify and share critical Impact measurement, knowledge adjustment Blended interventions with best-practice mind-, skill- and tool- © by Krauthammer International sets Secured through Krauthammer University
  • 17. 3 practice areas, 3 core curricula Development Trainers and Skills training, interactive facilitators knowledge transfer General and programme Join a community of trainers at specific skills Krauthammer University Toolset, skillset, mindset Salesforces State-of-the-art selling Learning paths for the different sales worlds – transactional, consultative, strategi c... Inspirational and authentic leadership Exemplary management behaviours Leaders and Leadership paradoxes managers © by Krauthammer International Experiental learning Robust leadership
  • 18. A selection of our references Development Leaders and managers Sales forces Trainers and facilitators © by Krauthammer International Back © by Krauthammer International
  • 19. Frequently heard Change “We have a history of failed change programmes.” “We must change our performance, due to changing market conditions.” “We need to align our organisational processes with our business model.” “We seek to close the gaps in the capabilities of our people and install new impulses.” “We require change management capabilities to manage complex © by Krauthammer International transformation processes.”
  • 20. How deep should the change be? Change On the surface Changing focus Organisations act directly to achieve outcomes, without changing the way people work. Going under Changing practices Employees adjust or adopt new practices in line with existing mind-sets to reach a new bottom-line target. Going deep Changing hearts and minds An organisational, cultural change; people change the way they behave fundamentally. © by Krauthammer International
  • 21. How do we address your needs? Change Intake Analysis Implementation Defining the project Matching needs with Delivering quantified solutions and qualified results within fixed time frame Meet the team Detailed analysis & Communication and Pain & Gain Statement results plan alignment Proposal for Analysis Identification of key Training and coaching levers of key employees Value Proposition Application/roll out of relevant tools and methodologies © by Krauthammer International Ensuring sustainability
  • 22. 3 practice areas, 3 crafts Change Sales & Marketing Operations Organisation Consulting Sales & Channel management Six Sigma & Lean Performance management Project management Competence development Marketing Safety management Change & Communications effectiveness Strategic sales Effective meetings Teambuilding Training Negotiation Management Train the coach Sales management Leadership Train the trainer Coaching Individual & Team © by Krauthammer International Major Change Implementation
  • 23. A selection of our references Change Sales excellence Performance management Project management Asset Management © by Krauthammer International
  • 24. How would you like to move forward?