Personal Information
Entreprise/Lieu de travail
San Bruno, , CA United States
Secteur d’activité
Technology / Software / Internet
Site Web
http://www.freshservice.com/
À propos
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. It takes the “boring” out of IT service by including intelligent automations and game mechanics into the service desk. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your own branded community and knowledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help.
Mots-clés
itsm
itil
freshservice
it service desk
service desk
it help desk
service management
it service management
freshdesk
service catalog
self service
gamification
service catalogue
patchmanagement
automox
helpdesk
enterprise service management
customer experience
customer service
customer support
integration
service design
incident management
customer satisfaction
custserv
best practices
it
automations
patch management
automation
climate change
change management
analytics
hr service management
hr service desk
information technology
hdiconf
hdi
infographic
enterprise
support
customer relationship management
social media marketing
knowledge management
remote support
devops
cloud
amazon web services
development
non-it
pink15
metrics
shadow it
help desk
saas
cmdb
asset management
Tout plus
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- Infographies