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Understanding and
Creating Perceptual
Maps for Marketing
Prepared by:    Geoff Fripp, Adjunct Lecturer
                The University of Sydney




   www.perceptualmaps.com
This is a Perceptual Map
This is another Perceptual Map
                              By changing attributes, we
                               can construct a different
                                  view of the market




It is always a good idea to
 construct more than one
  perceptual map to fully
  understand the market
What it tells us…
                                       It tells us what attributes
                                       consumers use to choose
                                      between competing brands
                                            These are known as
                                          ‘determinant attributes’




It tells us how consumers perceive
   the similarities and differences
 between these brands, based on
         these two attributes
Why Use a Perceptual Map?
                                      To determine how consumers
                                        really perceive our brand
To check that our brand has a clear
                                      And to check whether it fits
  positioning space in the market
                                       with our positioning goals




    To identify if there are any
     viable gaps in the market
We can check whether we have
     covered the market
            Perceptual Map of Soft Drinks
                                             Strong Caffeine




                            Pepsi Max


               Diet Coke    Coke Zero                          Coke     Pepsi


                                                Pepsi Next




                                                                                         High Sugar
 No Sugar




                           Diet Mt Dew                                  Mt Dew




                                                                                 Fanta
             Here all the Coca-Cola brands
                are color-coded in red                         Sprite



                                               No Caffeine
We can review how brands are
being repositioned over time
This is a different perceptual map

                           It is known as a multi-
                         attribute perceptual map



                         It shows more than two
                             attributes at a time
                            (highlighted in blue)



                          In this map, we do not
                              have axis labels
This map is also different…

                        It is known as joint space
                              perceptual map



                         It show the needs (ideal
                        positioning) for segments
                             within the market


                      This maps tells us how well we
                       are positioned in relation to
                       both our competition and to
                              market needs
Main Benefits of Mapping
      Check reality      To see how the target consumers actually perceive the
                                      various offerings and positions
  Impact of campaigns       To measure/track the impact of recent marketing
                            campaigns and any other marketing mix changes
 Monitor new products      To identify how well any new products have been
                                        positioned into the market
  Monitor competition         To monitor the impact of various competitive
                                            offerings over time
      Look for gaps      To assist the company identify market gap, as an input
                               into the new product development process
  Understand segments          To provide information that will help further
                                  understand different market segments
Track preference changes To track any changes in consumer preferences (and
                                  other environmental factors) over time
For more information…
                                                    Please visit
                                            www.perceptualmaps.com
  The Market Segmentation
       Study Guide                           download the free Excel
   A comprehensive review of
                                          spreadsheet that allows you to
   market segmentation, target             quickly and easily produce all
    marketing, positioning and
        perceptual maps                   the perceptual maps shown in
                                                 this presentation

                                                    Also visit
         Written by Geoff Fripp
   Lecturer at the University of Sydney
                                           www.perceptualmaps.com
                                          for the 120 page eBook ‘The
  Designed for university-level
      marketing students                  Market Segmentation Study
                                               Guide’ for just $2.99
  www.perceptualmaps.com

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Understanding and creating perceptual maps for marketing

  • 1. Understanding and Creating Perceptual Maps for Marketing Prepared by: Geoff Fripp, Adjunct Lecturer The University of Sydney www.perceptualmaps.com
  • 2. This is a Perceptual Map
  • 3. This is another Perceptual Map By changing attributes, we can construct a different view of the market It is always a good idea to construct more than one perceptual map to fully understand the market
  • 4. What it tells us… It tells us what attributes consumers use to choose between competing brands These are known as ‘determinant attributes’ It tells us how consumers perceive the similarities and differences between these brands, based on these two attributes
  • 5. Why Use a Perceptual Map? To determine how consumers really perceive our brand To check that our brand has a clear And to check whether it fits positioning space in the market with our positioning goals To identify if there are any viable gaps in the market
  • 6. We can check whether we have covered the market Perceptual Map of Soft Drinks Strong Caffeine Pepsi Max Diet Coke Coke Zero Coke Pepsi Pepsi Next High Sugar No Sugar Diet Mt Dew Mt Dew Fanta Here all the Coca-Cola brands are color-coded in red Sprite No Caffeine
  • 7. We can review how brands are being repositioned over time
  • 8. This is a different perceptual map It is known as a multi- attribute perceptual map It shows more than two attributes at a time (highlighted in blue) In this map, we do not have axis labels
  • 9. This map is also different… It is known as joint space perceptual map It show the needs (ideal positioning) for segments within the market This maps tells us how well we are positioned in relation to both our competition and to market needs
  • 10. Main Benefits of Mapping Check reality To see how the target consumers actually perceive the various offerings and positions Impact of campaigns To measure/track the impact of recent marketing campaigns and any other marketing mix changes Monitor new products To identify how well any new products have been positioned into the market Monitor competition To monitor the impact of various competitive offerings over time Look for gaps To assist the company identify market gap, as an input into the new product development process Understand segments To provide information that will help further understand different market segments Track preference changes To track any changes in consumer preferences (and other environmental factors) over time
  • 11. For more information… Please visit www.perceptualmaps.com The Market Segmentation Study Guide download the free Excel A comprehensive review of spreadsheet that allows you to market segmentation, target quickly and easily produce all marketing, positioning and perceptual maps the perceptual maps shown in this presentation Also visit Written by Geoff Fripp Lecturer at the University of Sydney www.perceptualmaps.com for the 120 page eBook ‘The Designed for university-level marketing students Market Segmentation Study Guide’ for just $2.99 www.perceptualmaps.com